SUMMARY:

• Experienced project and program management professional who has successfully founded and led a boutique consulting practice.
• Adept at juggling multiple clients and projects simultaneously.
• Strong communication skills. Multi - lingual.
• Have managed teams of over 100 staff members and have managed globally diverse teams.
• Experienced with MS Office, MS Project, Clarity and Daptiv products.
• Over 15 years of solid program and project management experience of which 6 years was spent managing agile or hybrid agile/SDLC projects.
• Highly energetic.
• Managed both application development as well as infrastructure projects.

PROFESSIONAL EXPERIENCE:

Managing Director

Confidential

Responsibilities:

• Director of boutique consulting practice with several senior level associates, boasting consistent growth in revenues exceeding $1 million per year.
• Company focuses on data warehousing, Internet technologies, process re - engineering, project management, business analysis and data analytics.
• Moved to one company as of 11/4/13 as Project Manager of multiple project initiatives.

Project Manager/Program Manager (Consultant)

Confidential, Miami, FL

Responsibilities:

• Currently managing highly visible cross-brand environmental compliance initiative and remediation plan, working closely with legal firms, marine operations departments, and compliance organizations.
• Project focuses on gathering data from multiple, disparate sources including structured and unstructured data.
• Working with new technologies and with data scientists for business analytics and machine learning applications.
• Delivered on time and under budget. Managed project in agile manner and using Azure Dev Ops) for user stories, sprint planning, velocity views and burn down charts.
• Managed many compliance projects associated with Privacy and SOX and PCI requirements.
• Managed SOX initiatives across multiple areas of technology based on security policies at database and application level controls.
• Managing project across multiple brands/companies of corporation.
• Successfully managed major EU General Data Protection Regulation (EU GDPR) program of multiple application areas and technologies.
• Managed multiple tracks and teams ranging from business processes, policies, technological solutions (encryption for data at rest, data minimalization, data in motion, data subject rights). Incorporated legal interpretations, policies, business process and application level impacts. Have been assigned to this role since 9/16.
• Utilizing agile methodology.
• Managed infrastructure and multiple application areas and processes in time for 5/25/18 deadline.
• Successfully implemented Service Now Human Resources implementation.
• Successfully implemented a cloud-based Employee Recognition System with integration to Lawson HR.
• Successfully implemented project that converted paper documents to electronically stored, searchable, records. Project included integration among scanning solutions, iManage, OmTool and Lawson HR systems.
• Managed marketing initiative to migrate from one email server provider to another (Salesforce’s Marketing Cloud/ExactTarget) for multiple globally based business units.
• Successfully implemented an infrastructure project to upgrade HP/Autonomy/iManage WorkSite to latest version. Includes coordination of all servers, workstations, remote workers, UAT, Production and Disaster Recovery environments. Impacted 3,000 users. Deployed on time and under budget.
• Implemented HP/Autonomy/iManage document and records management suite of products.
• Managing variety of data warehouse projects including integration with business intelligence tools.
• Successfully completed analysis and requirements initiative related to eDiscovery resulting in suggested next steps and recommendations.
• Completed comprehensive functional design for a workflow system for notifications of litigation holds.
• Managed series of projects associated with integration among multiple purchasing and accounting applications including InfoShip and CrunchTime to Oracle Financials.
• Worked extensively on privacy compliance and developed and implemented a course provided to over 300 corporate staff members. (Used Adobe Captivate and SCORM compliant LMS tools).
• Managed multi-company initiative that provided a custom-developed casino management accounting system across all of the operating companies of Carnival Corporation.

Confidential, Irvine, CA

Consultant

Responsibilities:

• Provided strategic planning and project for web analytics and “big data”.
• Documented current processes and managing initiatives to improve web presence and value.
• Leading a project to automate web analytics from disparate sites and consolidate the results to analyze the data and apply new predictive analytics.
• Projects done entirely with agile methodology.

Confidential, Miami, FL

Consultant

Responsibilities:

• Successfully implemented a major global security project based on web technologies that provided immediate vetting of guests against a Watch List for world-wide use. Integrates a new web portal with back-end Oracle Database and advanced security encryption features.
• Successfully completed a project that eliminated a third-Aparty processor and instead in-sourced distribution to multiple credit card settlement companies.
• Successfully deployed to all ships world-wide. Utilized SCRUM techniques in this project.
• Managed international program of multiple interrelated projects associated with government required advanced passenger and crew information; completed project .

Confidential, Fort Lauderdale, FL

Consultant

Responsibilities:

• Completed business analysis, design, testing, and training for cruise line package software focusing on business areas of Shore Excursions, Hotel and Land Packages and interfacing to Confidential shipboard property management system.
• Completed Strategic Plan for company’s Information Technology initiatives.

Senior Manager-Workstation Development

Confidential, Fort Lauderdale, FL

Responsibilities:

• Managed staff of 20 system designers, developers, analysts and managers.
• Areas included Data Warehousing, PC and UNIX based Development, Quality Assurance and Network Services.
• Managed the successful design, development and implementation of an intranet, web-browser/PC based automated property and tour search engine for a 400 person call center.
• Delivered on time and under budget.
• Initiated, managed, and implemented successful data mart to improve revenue management.