SUMMARY

• 8+years of experience in IT with 5 years as Salesforce.com Developer & Administrator with 1+ year of experience in Salesforce Lightning
• 4 X certified Salesforce Administrator& Developer, 1X Copado certified & a Trailhead Ranger
• Experience in using Salesforce Lightning UI. Created multiple Lightning components and Apps combining Aura frame work, Lightning Design System, Lightning App Builder and Lightning Component features
• Developed lightning components using both Application and component events
• Experience with Service Cloud, FSL(Field Service Lightning), Sales Cloud and Marketing Cloud Functionalities
• Experience in working with Amp scripts, journey builder, Email Studio, Salesforce CPQ and Apptus CPQ
• Hands on experience in SFDC development using the APEX classes, Visualforce, Triggers, Collections, Components, Reports, Dashboards, Force.com IDE, Eclipse, lightning flows
• Hands on experience in writing queries using SOQL and SOSL in Apex Classes and Triggers
• Expertise in using Exception Handling, Helper Class, Batch apex, Schedulable jobs, Asynchronous apex, future apex, Wrapper Class while programming.
• Working with different aspects of Web Services (XML, WSDL, SOAP, REST, JSON) & web integration with SDFC
• Proficiency in SFDC administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approval Process, Reports, Dashboards, Reporting Snapshot, Tasks and Events, validation Rules, workflow, process builder, e - mail services and approval processes using customization & Apex
• Executed workbench and data loader to verify Product/Pricing staging data in SFDC/CPQ
• Proficiency in installing App Exchange applications like DocuSign, Laser credit access, Conga Composer, Dup Catcher, Mail champ, SMS Magic
• Hands on experience in writing unit test classes to cover more than 80% of code coverage
• Experience in working with the stake holders to built the requirements
• Experience in using source control Git, Copado & Blue canvas. Used Visual studio code and Eclipse IDE
• Proficient in working under Agile Development Environment

TECHNICAL SKILLS

Salesforce Technologies: Salesforce CRM, Lightning components, Sales Cloud, Marketing Cloud, Service Cloud, CPQ, Apex classes, Visualforce, Triggers, SOQL, SOSL, App Exchange, Process Builder, Standard objects, Workflow & Approvals, Reports & Dashboards, Analytic Snapshots, Case Management Automation, Custom objects, Sales Cloud, Apex Data Loader,, Workbench, Salesforce Connect, Data Security

Programming Languages: Java, Python, Apex, DML, XML, JSON

Web Technologies: HTML5, CSS3, JavaScript, WSDL and Web Services (REST and SOAP), Visualforce

Operating Systems: Windows, Linux, MAC, Ubuntu

Database: MySQL, Mongo DB, Firebase, SOQL, SOSL

Version control: GitHub, Anthill

Tools: Git, JIRA, Postman, Blue Canvas, Copado, Visual Studio, Eclipse IDE, Force.com IDE

PROFESSIONAL EXPERIENCE

Confidential

Salesforce Developer

Responsibilities:

• Involved in Salesforce.com application setup and customized the app to match the functional needs of business
• Closely worked with Business Team and Salesforce.com consultants while implementing the solutions for the needs of organization.
• Involved and interacted with various business user groups for gathering the requirements for CRM implementation.
• Developed custom objects, profiles, permission sets, workflow rules, quick actions, groups, validation rules
• Developed various flows to automate the business processes.
• Integrated MRI with our Salesforce (RA) application.
• Developed flows, apex classes, triggers, batch apex, utility classes and improved test coverage to 90 percent
• Developed custom lightning components using SLDS, events, Lightning bundle and Lightning data service
• Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
• Involved in Unit testing and interacted with QA team for Bug fixes
• Stated current with all Salesforce releases, corresponding documentation and provide new functionality recommendations.
• Made recommendations for enhancements and modifications to improve system usability, performance, efficiency, internal business process and reporting.
• Deployed code using Copado to the next environments also used back promotion feature
• Creating email templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Followed agile/scrum methodologies in the development and deployment of new applications and enhancements to existing applications.
• Performed End to End testing on the application.

Confidential

Salesforce Developer/Administrator

Responsibilities:

• Actively participated in Requirement Analysis and Documentation as per SDLC methodologies using Agile model
• Developed an application to a client who is working on Type-2 Diabetes
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages
• Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Redesigned the entire architecture by properly arranging in an orderly manner
• Interacted with Business users for requirements gathering, analysis and development
• Created various opportunities depending on the client requirement
• Developed a replay feature to Re-run the Api request by using triggers which helped the other developers to test while the are working on Enrollments
• Created Process Builder, workflow rules for different types of patients who are related with the client
• Used field level security along with page layouts to manage access to certain fields
• Created various Reports, dashboards and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization
• Imported data from csv files in to Leads, Accounts, Contacts and Opportunities using Data Loader
• Created picklists, dependent picklists, and validation formula fields to the custom objects
• Developed Enrollment console and Integrated it with Salesforce.com with using the Force.com, REST based web services API
• Deployed the code into sandbox to production using Change sets and Blue Canvas

Technologies & Tools: Salesforce.com Platform, Lightning components, Apex, Visualforce, Triggers, SOQL, SOSL queries, Standard and Custom Objects, custom Settings, Process Builder, Workflow rules, Permission sets, OWD sharing rules, Data Loader, Reports & Dashboards, Changesets, Sandboxes, DocuSign, Blue Canvas

Confidential, TX

Salesforce Developer

Responsibilities:

• Developed data migration technical design documents to Salesforce
• Key member in entire Data Migration cycle for Phase 1 release
• Developed command line Data Loader Batches to load data in Salesforce
• Involved in data analysis and mapping in Salesforce platform
• Coordinated Data flow between various sub systems connected to Salesforce
• Worked on highly on customization of reports and Dashboards.
• Created customized report using Visualforce page and apex class
• Integrated Salesforce.com with various legacy systems and in-house applications using the Force.com SOAP and REST based web services API
• Experience in Contract management software digital tool for creating, storing, and retrieve legal agreements, associated data and for streamline the entire contract process
• Exposed Custom Web Services in Apex to support callouts from external systems through the API
• Worked with different Force.com platform add-ons like APPTUS, Dream Factory, and Cloud9 Analytics
• Configured and Structured Products, Catalog, Catalog Hierarchies, Bundles, Price Lists across all products
• Configured the complete attribute-based pricing and price Matrices
• Involved in end to end testing and configuration enhancements for the CPQ
• Used Amp scripts to use data from data extensions.
• Configured and built many journey’s using journey builder.
• Responsible for performing all tasks required to develop, implement, and support the Salesforce.Com application integration of the Apttus CLM
• Customized the Dashboards to track usage for productivity and performance of their sales teams
• Involved in developing salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in the components
• Experience in using Copado for deploying the code from sandbox to production
• Copado enabled a faster, error-free releases with continuous integration and delivery (CI/CD) technologies.
• Designed and developed customer solutions in Visual Force, Apex, Lightning, D/HTML, CSS, JavaScript, and other Technologies

Technologies & Tools:Salesforce.com platform, Marketing cloud, Salesforce CPQ, Lightning Components, Lightning Design System Apex, Visual Force (Pages, Component & controllers), triggers, SOQL, SOSL, Batch jobs, Scheduled jobs, Pages, Data Loader, Chatter, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email templates, Security Controls, SOAP, REST, Sandbox data loading, ANT tool

Confidential

Salesforce Developer/Administrator

Responsibilities:

• Worked on Agile methodology to build the application using Test Driven Development approach
• Performed the roles of Salesforce.com Developer and Administrator
• Interacted with users to understand complex business requirements and documented the requirements.
• Worked with groups, participated in Requirement Gathering Sessions & JAD Sessions to define their needs and developed an action plan and specification document
• In charge of conducting the UAT with the Business users and gathering feedback and providing the same to the Development team.
• Created dashboards in support of monitoring key performance indicators and campaign tracking.
• Worked on various standard Objects like Leads, Accounts, Contact, Opportunities, Products and contracts that helps the company to maintain their information and make sales of the product
• Customized the Dashboards to track usage for productivity and performance of their sales teams
• Developed Apex class, Visualforce pages, Controller class and Apex Triggers for various functional needs in the application.
• Scheduled Apex Batch jobs for processing large records. Worked on data migration from databases to SFDC using Data Loader
• Used Copado for automated testing, continuous integration and continuous deployment
• Worked on Data Loader, which helps us to perform CRUD operation with the help of CSV files
• Used Sandbox migrate the code and deploying inbound and outbound change sets instance after testing.
• Deployed the code into sandbox to production using Change sets and ANT tool

Technologies & Tools: Apex, Visualforce, Triggers, Data Loader, DML operations, SOQL, SOSL, Process Builder, Workflow rules, JSON, XML, ANT tool, Standard and Custom controllers, REST & SOAP, Sandboxes, Batch jobs, scheduled jobs, Wrapper class, Email programming.

Confidential

Salesforce Developer/Administrator

Responsibilities:

• Performed the roles of Salesforce.com Developer, Administrator in the organization.
• Worked on various standard Objects like Leads, Accounts, Contact, Opportunities, Products and contracts that helps the company to maintain their information and make sales of the product
• Created many of Roles and Profiles for the organization, which helps them in maintaining the Security for different individuals who are working in the organization. Developed Validation Rules for the Custom Objects and Approvals for some fields
• Developed APEX class, Controller class, Controller Extensions, APEX Triggers for various functional needs in the application
• Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects
• Scheduled Apex Batch jobs for processing large records. Worked on data migration from databases to SFDC using Data Loader.
• Worked on Data Loader, which helps us to perform CRUD operation with the help of CSV files
• Exposed Custom Web Services in Apex to support callouts from external systems through the API
• Used Sandbox migrate the code and deploying inbound and outbound change sets instance after testing.
• Deployed the code into sandbox to production using Change sets and ANT tool
• Analyzed & fixed open & pending defects in QA & UAT environment and also assisted in Post - Production support by resolving all high priority issues in a faster mode.
• Actively involved in Sprint Grooming and Planning Sessions to work with business and come up with a designed solution
• Created support guides and conduct training for new and current Users on how to use the system in accordance with established business practices

Technologies & Tools: Salesforce.com platform, Sales cloud, Apex, Visualforce, Triggers, Data Loader, DML operations, SOQL, SOSL, Process Builder, Workflow rules, Permission sets, Sharing rules, Page Layouts, Standard and Custom controllers, REST & SOAP, Custom Settings, Batch apex jobs, Laser credit access, DocuSign