SUMMARY

• Assist customers and prospects throughout the loan process to further enhance business relationship. Coordinate communication between realtors, title agents and customers with regards to settlement, commitment letters and items needed for loan approval.
• Mortgage Loan Officer or Mortgage Sales Manager in gathering and preparing loan submissions.
• Responsible for entering and closing referrals
• Enters data and maintains marketing programs and tools such as Loan Officer Toolbox.
• Assist in maintaining Loan Officer calendar for client meeting, sales calls and other bank meetings.
• Responsible for coordinating with Fulton Mortgage Company marketing coordinator to fulfill Loan Officer marketing needs for flyers and or trade show events.
• Assist with data entry
• Responsible for the communication and follow up between Loan Officers, realtors, customers, and processing staff. Acts as a liaison between parties to ensure clear and constant communication.
• Frequently communicates directly with customers. Obtains information and documentation from customers to complete mortgage applications and cost estimates.
• Works with customers in structuring of residential mortgage loans. Presents various loan programs and benefits of each to the customer.
• Reviews underwriting guidelines, structure the loan and submits to the automatic underwriting system. Restructure loans to meet guides and get approval.
• Schedules, coordinates, and attends settlements.
• Adept at developing strong customer relationships solving customer issues and developing repeat clients.
• Specializes in all technical and non - technical requirements
• Excellent business knowledge with human resource experience.
• Solutions focused, Proactive and Industrious professional seeking challenging roles to contribute to the company's growth in turn ensuring personal growth
• Keeps abreast with the changing trends in the industry; demonstrated ability to build and maintain positive working relationships with all people at all levels, both inside and outside the company
• Adept at working in high pressure environments with strict deadlines and multiple deliverables to implement best practices that consistently deliver outstanding results
• First-rate analytical, communication, relationship building, problem solving skills dedicated to maintaining high quality standards; tendency to thrive in fluid environments while remaining pragmatic & focused
• Solutions focused & Proactive with ability to work in both independent and collaborative work milieus
• Highly articulate, adaptable to situations, self-confidence, demonstrating exceptional relationship building, communication, decision making, analytical and interpersonal skills

TECHNICAL SKILLS

• Mortgage
• Excellent with Excel.
• Able to interpret a complicated spreadsheet
• Loans
• Commitment towards work
• Excellent Presentation Skills
• Self-Motivated& Self Disciplined
• Team management
• Employee relation

PROFESSIONAL EXPERIENCE

Confidential

Loan Coordinator

Responsibilities:

• Worked as loan coordinator in all types of loan, VA, Conventional, FHA
• Disclosing the documents, ordering the appraisal, title and working on all the conditions for underwriting and closing the loans.
• Created document checklists according to the type of modification consideration; responded appropriately to internal or other 3rd party inquiries.
• Gathered documents for the loan modification process which included credit report updates, appraisals, income tax returns, and asset verifications.
• Gathered documents for the loan modification process which included credit report updates, appraisals, income tax returns, and asset verifications.
• Worked on all conditions asked from the underwriters .
• Organized and submitted loan refinance and purchase applications for over 23 financial institutions
• Demonstrated effective customer communication and service skills
• Accomplished Optimization of Business Process Flow resulting in measurable increase of successful loan applications by 50%
• Worked as a lender and broker.
• Worked on encompass, closing the loans
• One Month closed almost 16 to 20 loans
• Working on different lenders Home point Financial, Stockton Mortgage funding, Calibre’s, UWM and various lenders.
• Got the payoff, eclause update for Home insurance working on the final Closing disclosure.
• Having a regular team meeting
• Got appreciation from my managers for Maximum closing the loan .

Confidential

Loan officer Assistant

Responsibilities:

• Dealing with loan processing
• Dealing with documents
• Working on different applications XDOC and Insight
• Sending emails and uploading all files.
• Regarded as one of the company’s most productive loan processors, handling an average of 22 files monthly.
• Outperformed company average in achieving loan-processing turn-around time of 12 days or less (compared to typical 15 to 20 days).
• Ensured all files were complete prior to underwriting hand-off and coordinated effectively with title companies to ensure smooth closings.
• Processed challenging loan applications (e.g., first-time borrowers, self-employed applicants and borrowers with problematic credit histories).
• Got appreciation from my managers for Maximum loan submissions.

Confidential

Customer Service ASSOCIATE

Responsibilities:

• Calling for picking and delivery calls.
• Escalations for any delivery
• Dealing with managers and customers for any complaints
• Sending emails and being contact with managers.
• Working on the applications

Confidential

Loan Closer/Administration Assistant

Responsibilities:

• Assist customers and prospects throughout the loan process to further enhance business relationship. Coordinate communication between realtors, title agents and customers with regards to settlement, commitment letters and items needed for loan approval.
• Gather necessary documentation to assist Mortgage Loan Officer or Mortgage Sales Manager in underwriting and credit review of borrower.
• Assist Mortgage Loan Officer or Mortgage Sales Manager in gathering and preparing loan submissions.
• Responsible for entering and closing referrals
• Enters data and maintains marketing programs and tools such as Loan Officer Toolbox.
• Assist in maintaining Loan Officer calendar for client meeting, sales calls and other bank meetings.
• Responsible for coordinating with Fulton Mortgage Company marketing coordinator to fulfill Loan Officer marketing needs for flyers and or trade show events.
• Assist with data entry into Company’s loan origination system.
• Responsible for the communication and follow up between Loan Officers, realtors, customers, and processing staff. Acts as a liaison between parties to ensure clear and constant communication.
• Frequently communicates directly with customers. Obtains information and documentation from customers to complete mortgage applications and cost estimates.
• Works with customers in structuring of residential mortgage loans. Presents various loan programs and benefits of each to the customer.
• Reviews underwriting guidelines, structure the loan and submits to the automatic underwriting system. Restructure loans to meet guides and get approval.
• Schedules, coordinates, and attends settlements.