Engagement Manager Resume
SUMMARY:
- Designed and implemented multiple large - scale cloud migrations to adopt digital world to improve efficiencies and faster move to production.
- Redesigned company collaboration, intranets, digital workplace, enabled employee engagement, digital transformation, information architecture, user experience (UI/UX) design, global and virtual team building knowledge management.
- Streamlined business process using automation and turned around lagging operations and prepared companies for faster growth.
- Managed IT budgets developed and maintained end user support SLAs.
- Defined company growth needs and recruited a team.
TECHNICAL SKILLS:
Office365 (6+ years), SharePoint (12+ years), Azure (3+ years)
Active Directory, Security, App Services, Governance, DevOps, Storage
Power Apps, Power BI, Power Automate (Flow)
Graph API, PowerShell, JSON, JavaScript, jQuery, Ajax
ASP.NET, C#, WCF, SOA
SharePoint Online and On-Premise, Designer, InfoPath, Workflows
SharePoint On-Premise & Hosted App development
SQL Server, PostgreSQL, Project Online
HTML, CSS, XML, XSLT, CAML
OAuth, IAM, SSO, Okta, SaaS / PaaS
Zoom, Jira, Atlassian, Veeam, GSuite, Dropbox, Box API, ServiceNow, GitHub
Share-Gate, Content Matrix, SCCM, MDM (AirWatch, Intune)
Office 365 Compliance and Security, DLP, E-Discovery, Sensitivity labels
Enterprise Mobility and Security Suite (EMS), Azure Information Protection (AIP)
AWS S3 API
Planning and Scheduling, Vendor negotiations & cost savings
PROFESSIONAL EXPERIENCE:
Confidential
Engagement Manager
Responsibilities:
- Helped clients in the digital/cloud migration journey using custom applications using custom tool sets, Microsoft Teams adoption practice. Currently working with a Financial bank in San Francisco.
Confidential
Sr. Collaboration Architect | Manager
Responsibilities:
- Owned Collaboration practice for Microsoft cloud and other SaaS applications.
- Developed internal IT environment architecture and product delivery.
- Worked with business units to identify business challenges and provided technical solutions.
- Reviewed and on-boarded new business vendors and building hands-own integrations within the system.
- Trained company employees for tool enablement using brown bag sessions & demos.
Confidential
Solution Architect
Responsibilities:
- Led digital workplace practice and implemented and managed Office 365 environment and product development.
- Replaced multiple legacy applications with new improved custom tools and external vendors.
Confidential
Lead product engineer
Responsibilities:
- Developed service-oriented architecture for Confidential Enterprise server to communicate with custom UI.
Confidential
Programmer Analyst
Responsibilities:
- Upgraded SharePoint environment and redesigned legacy application in SharePoint.
Confidential, CA
Design Engineer
Responsibilities:
- Designed large scale migrations for server consolidations.
Software Lead
Confidential
Responsibilities:
- Developed roadmaps, project intake standards, risk matrix and policies that improved overall efficiency for the organization.
- Created and Implemented information architecture for next generation intranet and digital workplace initiatives while managing a team of 6 consultants.
- Worked on pre-sales discussions with prospective customers demonstrating digital product capabilities.
- Led Microsoft Teams adoption services for customers
- Partnered with internal organizations to develop strong relationships with IT.
- Presented new technology adoption discussions to c-suite executives and get it approved with required budget.
- Managed new/existing vendors and defined SLAs for new services.
- Interviewed and recruited new team members and planned their career growth.
- Redesigned on/off-boarding process helping EUS team with automation.
- Upgraded legacy systems, consolidated duplicate tools saving on cost and improving operational efficiencies by reducing IT dependency on tools.
- Rolled out and owned productivity tools including Slack, Zoom, Microsoft Teams, Office 365 features, Dropbox, Smartsheet etc.
- Played key role in adopting governance and administration of cloud collaboration applications including Slack, Zoom, Dropbox, Smartsheet and Office 365.
- Rolled out Intune for all company owned mobile devices.
- Implemented & managed Zoom setup and configuration in 45 conference rooms
- Implemented Office 365 backup to Azure storage.
- Managed identity & access management and integrations using Okta and Azure AD.
- Defined and applied sensitivity labels and policies across the organization for data security.
- Azure App services for collecting and pushing data to secure repository.
- Integrations between internal and external systems.
- Photo updater process that replaced manual process.
- Custom mobile friendly applications using Power Apps.
- Automations HR and Finance processes using Office 365 and Azure web jobs.
- Automation scripts for Office Online or Azure AD managements.
- Internal camera distribution system replacing legacy excel tracking.
- Integrations between SharePoint and LMS365 using .NET to extend the capabilities, build client and provider hosted apps in Azure.
- ASP.NET server code for charitymania.com website.
- Developed native tool for migrating Slack users and their data to MS Teams saving approximately $500K for the company per year.
- Migrated 1.3 Million files from distributed file systems to SharePoint Online & AWS S3 buckets.
- Developed migration tool by using Box API to migrate data from/to Box.
- Migrated 300 user shares to SharePoint Online using native tools