SUMMARY

• 10 + Years IT experience and worked in Maximo (Enterprise Asset Management) version# 6.2, 7.1, 7.5, 7.6 & Java projects.
• Knowledge on Full Life Cycle Process of Maximo Key modules: Asset, Finance, Inventory, Purchasing, Work Order and Preventive Maintenance and Service Desk modules etc.
• Followed Agile methodologies for analysis, design, development & implementation of the application.
• Played an active role in client requirement - gathering call, studying the existing functionality of the system, Preparing Use case and Functional Specification, Technical Design Documents.
• Organizing the Steering Committee calls by explaining Optimal solutions of Requirement and taking a sign off.
• Converting the Solutions into Technical Design Documents, Preparing the Project effort estimations, tracking project activities on regular basis, escalating the technical difficulties to business to meet the delivery timelines.
• Conducting Impact analysis on existing functionality before implementing new requirement/functionalities.
• Played a key role in upgradation/installation of Maximo 7.5/7.6.
• Played a key role in mapping Maximo Functional applications, Object(table) Level, Attribute(table-column) Level for Legacy systems.
• Preparing User Interface Report Templates based upon Business Requirements.
• Good Knowledge on ITIL Process & Used Service Desk Modules such as HP Service Desk and Service now.
• Sound Knowledge on Service Request, Incident, Problem, Change Management Process and SLA agreements.
• Hands on experience on Administration of Middleware Application server (IBM WebSphere).
• Good Experience in configuring Start center templates with key components: Result sets, bulletin boards, KPI list, KPI graph, quick Inserts, Favorite applications, Report List.
• Hands on Experience in Application Designer Configuration (such as all controls, application and dialog box etc.).
• Created many conditions in condition expression manager for security restrictions and Data restrictions.
• Good knowledge on Person groups, User groups and data restrictions to the user groups.
• Extensive Knowledge on Database Configuration application to create new objects, new attributes and changes to the existing attributes.
• Hands on Experience in creating all kind of DOMAINS.
• Extensive knowledge on crontasks, escalations and doclink configuration.
• Worked on workflow components (Communication templates, Roles, Actions, Workflow Designer different nodes and work flow administration).
• Hands on experience on MBO customization (field, Mbo, MBoSet level).
• Hands on experience in Integrations and Data migrations with different MEA, MIF components.
• Worked with different kind of Integration endpoint types such as (INTERFACE TABLES, XML and FLATFILE).
• Developed a Java based Data migration tool to load data from legacy system to Maximo through interface table concept.
• Good Knowledge in Migration manager to migrate the configuration changes and workflow changes from lower environments to higher environments.
• Hands on experience on Complex SQL Queries, PL/SQL - Procedures, Functions, Triggers and Data Modeling, Query Tuning.
• Prepared Complex SQL queries required for Reports or client requested data extracts.
• Developed reports in Actuate, BIRT reporting tool.
• Excellent interpersonal and communication skills.
• Creating a Knowledge Transfer, Training and work documentation.

TECHNICAL SKILLS

Design and Modeling Tools: Agile methodologies

Domain Knowledge: Energy, Power & Water

Maximo Versions: 6.x,7.1,7.5

Service Desk Tool: H P Service Desk, TSG Service Now

Application/Web Servers: IBM WebSphere

Platforms: MS DOS, Windows, AIX, Linux, UNIX.

Programming Languages: Java, SQL, PL/SQL, Unix Basics

Web Technologies: XML, XSL, XSLT, CSS, JavaScript, XHTML, HTML, DHTML.

Databases: Oracle (8, 9i, 10G,11G)

Database Tools: TOAD, SQL Developer

IDE Tools: Eclipse, MyEclipse, NetBeans.

Code Repository Tools: CVS.

Reporting Tools: Actuate, BIRT, Cognos

Application Tools: Beyond Compare, Note Pad ++

PROFESSIONAL EXPERIENCE

Confidential, Charlotte

Maximo Consultant

Responsibilities:

• Primary point of contact for production support issue
• Performed day-to-day production support on client’s Maximo Asset Management
• Played a key role in Upgrading to Maximo 7.6
• Played an active role in client requirement-gathering call, studying the existing functionality of the system, preparing functional specification, technical design documents.
• Created medium- complex workflows for Workorder, Purchasing and Job Plan applications.
• Developed integrations from Maximo to External systems by using Maximo integration framework different endpoints REST API (JSON Format), Interface Table and Flat file.
• Created Automation scripts on Attribute, Object and Action Level to support custom business logic.
• Assisted in adding, modifying and granting access to Maximo and maintained the client's Active Directory.
• Coordinated with site administrators and system managers for ongoing Maximo issues/change controls and worked with IBM to resolve underlying PMR issues.
• Database configurations for new fields and attributes
• Supported and maintained Maximo EAM System reports, run queries and create ad hoc reports.
• Support all Maximo environments, including Development, QA and Production
• Revised Functional, Technical specs by following good documentation practices.
• BIRT Report (Charts, Multi tab and REST API) Developing and documenting and supporting

Environment: JDK1.8, WebSphere 8.5, UNIX, Maximo 7.6, BIRT 4.x, Oracle 11G, Toad.

Confidential

Maximo Consultant & Onsite coordinator

Responsibilities:

• Work as Maximo Systems Administrator and onsite coordinator to ensure Maximo is working and running efficiently
• Participate in meetings/discussions to document and implement change management process as per Service Level Agreements (SLA)
• Did the upgradation of Maximo from 6.2 to 7.5
• Primary point of contact for production support issue
• Performing Enhancements on Maximo 6.2.6, Maximo 7.5 in multiple environments - development, testing, production environments
• Responsible for configuring communication templates, roles, actions and escalations for use with creating Workflow processes as per business requirements
• Assisting and supporting teams for integration of Maximo with ORACLE SSP5, SMF and other integrated systems
• Screen design layouts and field changes using Application Designer
• Database configurations for new fields and attributes
• Responsible for security administration including configuration of security roles, group creation, new user setup
• Creation of new customized Actuate/BIRT reports for single or multiple sites as well as manage changes to existing report
• Maintain Actuate environment, in which all reports are currently versioned and auto generated

Environment: JDK1.6, WebSphere 6.0, UNIX, Maximo6.2, 7.5, BIRT 3.x, SQL Developer, Oracle 10G, SQL Developer, Java.

Confidential

Maximo Consultant

Responsibilities:

• Involved in regular support activities to solve all the user issues.
• Involved in upgradation and post-production support for maximo.
• Conducting client requirement-gathering calls, understating the existing functionality of the system, preparing Use case and Functional Specific Documents.
• Conducting the Weekly/Stand-up Meeting by explaining multiple solutions for Business Requirement and taking a sign off.
• Implemented a workflow process for purchasing process.
• Created many communication templates, Actions and Roles for work order workflow process.
• Did Data loading for Inventory, PM, Locations, Job plan applications.
• Implemented an escalation to auto approve the requisition in case of approver unavailability more than 3 days.
• Prepared Complex Report templates based up on Business Requirements.
• Prepared Ad hoc Reports, done customization to BIRT, Actuate Reports.
• Identify user interface requirements, develop corresponding user interaction models, and propose design documentation of all issues related to application.
• Supporting of Maximo Functionality and attending the Tickets with in Service Level Agreements.
• Worked with ticketing tool called HPSD, TSG to take Service Request, Incidents, Problem, change etc.
• Data loading through Maximo Integration Frame Work with IFACE table, Flat file.
• Customization of the Maximo Screens with help of Application Designer as per client Standards.
• Web sphere and WebLogic Application server Administration.
• Creation and maintenance of complex Work flow Administration, Create / Modifications Escalations and Communication templates.
• Start center customizations and new template creations.
• Configuring Exchange Rates and Currency Codes.
• Created many communication templates, Actions and Roles for workorder and purchasing workflow process.
• Implemented Custom Action class to validate the workorder having the attachments attached to it or by throwing an error message.
• Created a crontask over domain to copy the user contact/email information from person screen to Asset application.
• Implemented many conditions in condition expression manager for Security restrictions.
• Played a key role in solving performance issues.

Environment: JDK1.5, WebSphere 6.0, UNIX, Maximo7.1, 7.5, BIRT 2.3,3.x, SQL Developer, Oracle 10G, SQL Developer, Java.