Management Systems Coordinator Resume
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SUMMARY:
- I have more than 25 years of experience in higher in a variety of functional and systems roles, including 18 years of experience with PeopleSoft implementations and upgrades.
- I have served as functional lead in all modules of HCM and various modules for Campus Solutions projects.
- I also bring to my projects the qualities learned from extensive management, supervisory and experience and superior communications and organizational skills.
- I desire to continue to be able to provide excellent service to clients.
PROFESSIONAL EXPERIENCE:
Confidential
Management Systems Coordinator
Responsibilities:
- Took over the Management Systems Coordinator position when an unexpected vacancy left the Registrar’s Office lacking resources. Completed all production support, submissions and corrections to the National Student Clearinghouse, and supporting all areas of the Registrar’s Office PeopleSoft computer system.
Confidential
Senior Consultant
Responsibilities:
- Assisted in requirements gathering and the preparation process to release a Request for Proposal (RFP) for the Confidential to release for a new ERP solution.
- Reviewed the completeness and correctness of test scripts for the City of Philadelphia and advised on missing items to test and improvements within the existing test scripts for Human Capital Management functions.
Confidential
Testing
Responsibilities:
- Worked with the consulting team to recommend project and timeline changes based on client’s knowledge and progress during the Campus solutions implementation.
- Worked with Confidential testing lead in creating testing schedules, timelines, and test script templates, and report templates for the implementation. Coordinated testing and collected accurate test status information. Created tracking tools and report formats to keep project managers informed of testing status. Assisted in creating material, both manually and in the User Productivity Kit (UPK).
Confidential
Functional Lead
Responsibilities:
- Led the PeopleSoft 9.2 Human Capital Management (HCM) optimization upgrade analysis.
- Facilitated meetings with staff from multiple campus areas to collect information regarding business processes across HCM including Recruiting, Core HR, General HCM, and introduced Fluid.
- Created, documented and presented recommendations for optimization of delivered functionality. Introduced 9.2 Time and Labor and Payroll. Demonstrated time sheet creation and made recommendations for the time sheet structures.
Confidential
Testing
Responsibilities:
- Created testing schedules, timelines, and test script templates, and report templates for the Campus Solutions implementation.
- Prepared to coordinate testing and collect accurate test status information. Created tracking tools and report formats to keep project executives informed of testing status.
Confidential
Functional Lead
Responsibilities:
- Led the PeopleSoft 9.0 Campus Solutions optimization and multi - institution/single instance analysis.
- Facilitated meetings with staff from multiple campuses to collect information regarding business processes across Campus Community, Recruiting and Admissions functions.
- Created, documented and presented recommendations for optimization of delivered functionality.
Confidential
Testing Lead
Responsibilities:
- Joined an in-progress project with testing behind schedule. Taking over the position for an unsatisfactory consultant.
- Facilitated meetings with leads across the project team to collect accurate test status information.
- Created tracking tools and maintained reports to keep project executives informed of testing status.
- Tracked testing for all modules including Payroll and Time and Labor. Coordinated testing between Payroll and Time and Labor and the Human Resources areas.
- Collected life cycle testing plans for Payroll and Time and Labor and tracked progress. Coordinated a daily defect meeting which included testing updates.
Confidential
Functional Lead
Responsibilities:
- Sole functional Lead for the PeopleSoft 9.2 Payroll and Time and Labor portion of a Human Resources implementation.
- Stepped into the implementation process several months after the start to replace an insufficient Payroll/Time and Labor consultant.
- Updated existing materials and manuals. Presented complete Payroll . Created materials and manuals from scratch and presented Time and Labor .
- I led the fit/gap sessions for Payroll and Time and Labor. The existing payroll system had been home grown and used for many years.
- The Payroll manager had been with the University for over 20 years.
- Fit gap sessions required composure and the ability to explain the project goal to not modify the PeopleSoft Payroll and Time and Labor modules.
- Supported Payroll and Time and Labor setup. Created Time and Labor rules.
- Completed, supported, and tested all Time and Labor configurations. Assisted with preparations for Talent Acquisition Manager, Human Resources and Benefits Administration sessions.
- Created HCM security structure for all staff areas including Payroll and Time and Labor self-service.
- I was the sole functional consultant working with the technical resources for all conversion data mapping and testing.
- Project went live over Christmas and a successful payroll was run prior to the return of staff from the holiday break.
- Assisted with Human Resources, Base Benefits and Benefits Administration modules.
- Assisted with Human Resources biographic and job related data sessions and assisted with Benefits Administration sessions.
Confidential
Functional Lead
Responsibilities:
- Led the PeopleSoft 9.2 Recruiting Solutions/Talent Acquisition Manager, Human Resources, Benefits Administration, Position Management consolidation and upgrade.
- Led a project to consolidate existing implementation of 23 separate campuses into a single database. Investigated current business processes across all campuses in the Confidential to determine how to consolidate these functions in a combined/shared environment.
- Reviewed the design team documents related to Benefits Administration/eBenefits and restructured the business process to work in a consolidated instance.
- Documented all current business processes related to Benefits and created new business process flows for Benefits Administration in the combined environment.
- Reviewed the design team documents for Enterprise Learning Management and ePerformance to determine the scope of this new functionality.
- Only two CSU campuses have modified versions of Enterprise Learning Management installed.
- Reviewed the Higher Constituency Hub to split the 23 Campus Solutions database from the one new HCM database.
- Reviewed new external search match criteria (to be performed in the HUB) and determined linkages in the HUB between Human Resources and Campus Solutions employee id numbers which will be different in each environment.
Confidential, Austin, Texas
Responsibilities:
- Conducted Introductory Payroll . Created additional advanced material for the staff as they were far beyond the introductory course they requested. The sessions focused on problem-solving and trouble-shooting.
Confidential
Functional Lead
Responsibilities:
- Investigated current business processes and database table structures to begin analysis for consolidation of the chancellor’s office Human Resources database and the Long Beach Human Resources database. Reviewed and restructured security roles, permission lists, row level security, primary permission list security, and defaults to accommodate the restriction of staff to their own campus data, as well as to accommodate staff that needs to see both campuses.
- Continued security review of usernames and conversion issues to maintain single sign on for the chancellor’s office. Reviewed the recruitment process to function in a combined environment while accommodating each Business Unit’s requirements and maintaining individual branding. Reviewed possible modification to HCM and portals for each campus.
- Determined data conversion rules for all areas, particularly with regard to person data, benefit record numbers, payroll records, and position data. Designed solutions for tables that did not include Business Unit and had to be renumbered to keep them identified separately for each campus.
Confidential,
Functional Lead
Responsibilities:
- Evaluated all current business processes for Position Management, Human Resources, Benefits, Payroll, and Budget, and Commitment Accounting.
- Completed extended fit/gap sessions that included NJCU business process, new PeopleSoft 9.0 functionality, and emphasized the touch points between areas.
- Completed presentations on all configuration pieces for HCM; Position Management, Human Resources, Benefits, and Payroll, with an overview of the budgeting process.
- Investigated end-users concerns and possible business process changes and made recommendations.
- Provided a presentation overview of the Candidate Gateway and details on Talent Acquisition Manager.
- Presented a review of the entire business process, recommendations for more efficient use of the existing systems, and explained the process in detail to the Human Resources processors and the Payroll processors.
- The review focused on the impacts of a shared database as the Human Resources area and the Payroll department were very segregated and did not communicate.
- Promoted the need to coordinate process change and general business process so both Human Resources and Payroll would benefit and not inadvertently cause each other issues.
Confidential,San Bernardino
Functional Lead
Responsibilities:
- Investigated current business process and identified changes needed to fit PeopleSoft 9.0 functions for Recruiting Solutions/Talent Acquisition Manager,
- Workforce Administration, Base Benefits, Benefits Administration and Payroll. Identified testing needs and assisted end users in completing these tasks.
- Investigated any issue or questions that arose from testing PeopleSoft 9.0. Assisted with Time and Labor and Absence Management questions. Assisted with HCM security and rebuilding queries due to table changes.
Confidential, Chapel Hill,
Functional Lead / Project Management
Responsibilities:
- Created specification documents based on end-user requirements for all modules/streams of PeopleSoft 9.0.
- Tested customizations and authorized for production. Implemented an application evaluation enhancement for the graduate departments.
- Supported end-user production issues from applicants, students, faculty, staff, and internal customers of Connect Carolina - PeopleSoft users, 24/7.
- Created Data Mover scripts to move all configuration from instance to instance. Researched all bundles and enhancements and assess for impacts.
- Performed full regression and integration testing. Created materials, courses, and completed .