SUMMARY

• Mr. Rajkumar Ravi is a Senior Consultant in the Financial Services Global Business Unit (FSGBU). He has a total of 7+ years of experience in relevant testing and functional role.
• Full understanding of the ORMB ( Confidential Revenue Management and Billing).
• Rajkumar’s major strength is in functional testing, automation testing, performance testing and regression testing.
• He is a Quality Assurance Specialist who ensures product quality assurance, experience including test planning implementation and execution.
• Excellent at quickly identifying high level test strategies and problems.
• He is an effective communicator and problem solver.
• He has worked in many line of business like Customer Management, On - Demand billing, Invoice Construct, Billable charges upload, Adjustments, Statement Construct, Price Item Hierarchy, Stacking, Policy lifecycle, Rule engine, Rate Schedule & Rate Component, Billing, Overdue and Payments. Well versed in Test execution tools like JIRA, Load Runner, Bugzilla, Soap UI, and QTP.

PROFESSIONAL EXPERIENCE

Senior Consultant

Confidential

Responsibilities:

• Configured the complete day zero setup needed for the BNYM onsite environment.
• Leading the configuration and testing team in Onsite and guiding them when issues persists.
• Given complete ORMB functional product to the BNYM business team.
• Have actively involved in all the requirements gathering meetings conducted with the BNYM business team.
• Point of contact for all the configuration and issues in the BNYM Onsite environment.
• Have discussed with the business team and created multiple user groups to provide screen level access to all the business user accessing ORMB environment.
• Given knowledge transfer on the different lines of business in ORMB to the new folks who have joined the team recently.
• Mentoring and implementation support for different teams within the organization.
• Provided technical guidance to introduce the Software Automation Testing process.
• In-depth knowledge of SDLC, STLC, and Defect Life Cycle.
• Worked extensively on defect tracking tools like JIRA, Bugzilla and Automation tools.
• Have designed solution blueprint for the requirements gathered from the business team.
• Formulating Test Strategies and Test Environment.
• Experience in Confidential Quality Centre for Test planning, Test Execution and defect logging.
• Strong experience in working on multiple projects and coordinating On-site/Off-shore teams.
• Adaptive to various environments with keen to learn new concepts.
• Excellent interpersonal and problem-solving skills.
• Preparation and execution of Test Cases (Manual & Automated), and Test Scenarios in ALM.

Senior Consultant

Confidential

Responsibilities:

• Configured the complete day zero setup needed for the Confidential onsite environment.
• Leading the configuration and testing team in Onsite and guiding them when issues persists.
• Given complete ORMB functional product to the Confidential business team.
• Have actively involved in all the requirements gathering meetings conducted with the Confidential business team.
• Point of contact for all the configuration and issues in the Confidential Onsite environment.
• Have discussed with the business team and created multiple user groups to provide screen level access to all the business user accessing ORMB environment.
• Given knowledge transfer on the different lines of business in ORMB to the new folks who have joined the team recently.
• Mentoring and implementation support for different teams within the organization.
• Provided technical guidance to introduce the Software Automation Testing process.
• In-depth knowledge of SDLC, STLC, and Defect Life Cycle.
• Worked extensively on defect tracking tools like JIRA, Bugzilla and Automation tools.
• Have designed solution blueprint for the requirements gathered from the business team.
• Formulating Test Strategies and Test Environment.
• Experience in Confidential Quality Centre for Test planning, Test Execution and defect logging.
• Strong experience in working on multiple projects and coordinating On-site/Off-shore teams.
• Adaptive to various environments with keen to learn new concepts.
• Excellent interpersonal and problem-solving skills.
• Preparation and execution of Test Cases (Manual & Automated), and Test Scenarios in ALM.

Senior Consultant

Confidential

Responsibilities:

• Actively participated in client discussion and collected business requirements from the clients.
• Investigating and providing support for issues encountered during POC phase.
• Map Business Requirement to Functional Design Document.
• Functional Design walkthrough with the business and technology team.
• Fit gap analysis to determine the scope of the required enhancement.
• Configured Rate Schedule, Rule engine, Invoice-construct, On-Demand billing, Billable charges upload and many other major functionalities from scratch.
• Configuring Transaction Feed Management Rules to process inbound feeds and generate invoices and other outbound feeds.
• End to End configuration of the Business Unit’s.
• Preparing and Managing Traceability Matrix.
• Discuss requirements and user stories with the development team.
• Created different user groups (roles) for the clients to access.
• Designed and configured Maker Checker process.
• Resolved issues and provided quick fixes to the onsite team during client demo.
• Interaction with the Product Team for understanding the business rules and requirements.

Senior Consultant

Confidential

Responsibilities:

• Strong knowledge of Software Development Life Cycle (SDLC) in (Waterfall and Agile methodologies) as well as Software Testing Life Cycle (STLC).
• Engage in light weight Agile methodologies
• Involved in writing Test cases and Execution Test cases.
• Executed various systems, performance, batch testing, UAT testing, integration, regression and ad-hoc tests according to approved test plans and testing schedules.
• Tested various entities like payments, collections and rule engine.
• Development and Execution of detailed test scripts (test requirements, test cases, test data).
• Writing Test Scripts for System, Regression and Production Validation Testing.
• Developed Automation test scripts for integration and Regression testing using QTP.
• Developed regression test suites and analysis metrics to measure success.
• Tested Web Services using SoapUI.
• Coordinating with developers and system engineers to resolve and fix the faults found in testing.
• Conducted result analysis and interacted with developers to resolve bugs.
• Maintaining updated reports on resolved bugs.
• Maintained a bug log to ensure quick action on highest priority issues.
• Generated defect reports for issues found during testing and providing accurate testing status to project stakeholders.
• Served as the quality assurance lead at SCRUM meetings.
• Daily status report to client and manager.
• Mentored a team of testers and assisted in managing workload and defect workload.

Senior Consultant

Confidential

Responsibilities:

• Involved in the client discussion for gathering all the business requirements.
• Mapping all the business requirements to the base functionality of ORMB.
• Optimize use of base product functionality wherever possible
• Created fit gap analysis and traceability matix documents for the requirements which are gathered.
• Identifying the gap in the business requirements and help in budget estimation for the clients.
• Created Functional specification document (FSD) for all the different process areas.
• Participate in solution architecture discussions and help carve out most optimal solution.
• Conducting walkthroughs to the client to demonstrate the solution created based on the business requirements.
• Create Functional designs for multiple functions to support customer’s requirements.

Staff Consultant

Confidential

Responsibilities:

• Performed functional testing, regression testing and automation testing for the major line of business involved in ORMB.
• Develop & Execute test scenario’s.
• Test Scenario’s walkthrough to stakeholders.
• Preparing test plans and performing testing as well as end-to-end internal user testing as necessary.
• Create and execute test cases while adhering to software quality standards in general for measuring software quality.
• Defect logging & tracking, using Tool like Bugzilla and Producteev.
• Ensured all QA tools (bug management automation and test management) are fully utilized by team.
• Analyzing critical issues and interacting with the developers for fixing it.
• Highlighting of critical blockers and any other priority issues from time to time to the development team to resolve it in time.
• Active participation in the New or change Requirements meetings and involved in the testing activities from the initial stage of the project.
• Helped third party (Cognizant) in understanding functionality and supported in completing UAT test cases.
• Regression test was performed using Load Runner to see if recent code drop impacts the performance.
• Have developed the entire test suite in SOAP UI for most of the UI functionalities like customer management, price item creation, price assignment, billable charge creation and billing.
• Automation test for certain batches and functionalities are done through OATS.
• Leading daily defect status calls.

Programmer Analyst

Confidential

Responsibilities:

• Involved in Analysis, Design, Coding, and Testing activities in MEDCO Enhancement project.
• Coordinate with the On-site team for the finalization and implementation of the business rules while working on any requests.
• Involved in the developing Functional Specification Document, Detailed Design Document, Combined project Deliverable’s, use-case documents, test cases, test procedures and unit test strategy, involved in developing a Batch Program.
• Played a key role in a module from design phase to till production.
• Have developed internal tools and processes and leverage those to push automation and increase work efficiency.
• To coordinate the project activities with the team and analysis the requirements in various reported issues.
• To review the code to make sure that all the coding standards are met and business functionalities are coded as per the design specifications.
• To provide post production support to any issues identified after go-live.
• Have Developed automation tools in CICS language to improve the work efficiency.

TECHNICAL SKILLS

Applications: Confidential Revenue Management and Billing v2.6.1

Test Management Tool: JIRA, Confidential Quality Center (QC), Producteev

Test Methodologies: System Testing, Stress Testing, Load Testing, Reliability Testing, Regression Testing, Feature Testing, Acceptance Testing, Functionality Testing, Validation

Test Execution Tools: Load Runner, Soap UI, Selenium, QTP, OATS

Bug Tracking Tool: JIRA, Bugzilla, ClearQuest

Systems, Databases: Confidential DBMS 12g, Confidential COBOL, COBOL, CICS, JCL, VSAM, Mainframe OS/390