SUMMARY

• 13 Plus Y ears of professional experience in IT industry, 6 years of experience in Confidential .com CRM and Force.com platform and 7 plus years in SAP Portal. My role is involving in various phases of Software development including SFDC Administrator, SFDC Development, System Analysis, Design, Testing, Production Support, Implementation of SFDC and Web based Applications.
• As a Confidential developer, have involved in Developing Objects, Apex Classes, Triggers, Standard Controllers, Custom Controllers and Controller Extensions and lightning components.
• Created the Validation Rules, Approval Process, and Workflows.
• Created Roles, Public Groups, Queues for Maintaining Business Users.
• Customized the Objects, Tabs using the Confidential Lightning experience as per the requirement.
• Designed various Webpages in Visual Force for functional needs within Sales force.
• Extensive experience in analyzing organization processes, converting business workflows into exact Confidential .com workflows and configuring Confidential .com to meet business requirements.
• Experience in Creating Roles, Profiles, Email Templates, Page Layouts, Workflows, Workflow Actions and Approval Process.
• Extensive business knowledge and customization experience on various Confidential .com standard objects like Accounts, Contacts, Opportunities, Products and Price books, Cases, Leads, Campaigns, Forecasting, Reports and Dashboards.
• Experience working with Force.com IDE, Data Loader, Import Wizard, Jitterbit, VLOOKUP and Confidential .com Sandbox environments.
• Hands on working experience in Role Hierarchy, Custom Profiles and Public Groups creation and user management.
• Implemented Security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational Requirements.
• Involved in Unit Testing and Test Coverage for Apex triggers and classes.
• Worked in Offshore - Onsite model and co-ordination between the global teams.
• Experience in Integration using REST API and SOAP API.
• Experience in SDLC and Agile Methodologies.

TECHNICAL SKILLS

Confidential Technologies: Confidential CRM, Apex, VF Pages, VF Components and Controllers.

Confidential Tools: Eclipse, Apex Data Loader, Force.com, Visual Studio Code

Programming Languages: APEX, C, C++, Java, SAP Portal

Web Technologies: Visual Force, JavaScript, HTML, CSS, Xml

Databases: Confidential 8i, 9i, 10g, MS Access, SQL, SOQL, SOSL

Operating System: Windows, Linux, Command Line

PROFESSIONAL EXPERIENCE

Confidential, Philadelphia, PA

Senior Confidential Developer

Responsibilities:

• Involved in developing Visualforce pages, apex triggers and classes based on the requirements.
• Designed, implemented and deployed the custom objects, custom tabs, page layouts, components to match the functional needs of the application.
• Implemented the pick lists, dependent pick lists, lookups, junction objects, master detail relationship, validations and formula fields to the custom objects.
• Designed, developed and deployed Apex classes, VF pages and controllers, extensions and apex triggers for various functionals needs in the application using Visual Studio Code.
• Adhered to the best practices by avoiding Governor limits SOQL and SOSL statements within the custom controllers, extensions and triggers.
• Created workflows rules, process builder, visual flows and defined related tasks, email alerts, and field updates for the business automation.
• Worked closely with users to understand the issues and fix them.
• Worked on multiple test classes components to fulfill the code coverage.
• Extensively worked on the apex data loader, expertise in analyzing and documenting the workflows and functionality of existing systems.
• Worked extensively with sales could sharing model, user management, workflows, assignment rules, validation rules, records, dashboards and reports.
• Hands full of experience debug apex scripts using debug logs and system log console to catch exceptions and execute governor limits.

Environment: and Technologies: Saleforce.com platform, Apex, Visualforce Pages, VF Components, Controllers & Extensions, Data Loader, Sales Cloud, Service Cloud, Apex classes, Triggers, Reports, Custom Objects, SOQL, SOSL, Custom Tabs, Email Templates, Security Controls, CSP, HTML, Java Script, Rally, Visual Studio Code, GitHub.

Confidential, Ridgeland, MS

Lead Developer

Responsibilities:

• Involved in requirements gathering with multiple project managers, in an effort to better customize, and utilize the full functionality of the Confidential CRM solution.
• Moved the tables like Opportunities, Accounts and Contacts to the Confidential CRM Standard objects.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components.
• Developed different Visualforce Pages to suit to the needs of the application using different Visualforce components.
• Using Apex Data Loader mapped data sources and loaded data into the application.
• Implemented packages in distributing and migrating components or applications within the organization.
• Integrated the Web services for extracting the data from external systems to display in the pages of Confidential .
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed Test cases for Unit Testing, and also was involved in the Integration Testing.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Coded APEX triggers and s-controls, created rule based automated workflows.
• Used SOQL and SOSL for data manipulation needs of the application using platform database objects.
• Created Formula Fields, Validation Rules, Workflow and approvals for the flexibility and functionality of force platform application.
• Involved on creating lighting pages inside lighting community builder.
• Created UI pages using lightning app builder and reusable components with lighting component framework.
• Manage users, Public Groups, Profiles, and Roles within the Confidential CRM, this involved designating access to the applicable user within the user hierarchy.
• Responsible for the creation of custom Apps, and Reports using the Confidential CRM cloud computing model.
• Generated different reports like standard, summary and matrix for quarterly and half yearly sales.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Worked on various Confidential standard objects like Accounts, Contacts, Opportunity, Leads, Campaigns, Reports and Dashboards.
• Participated in the sessions provided by the Confidential team.
• Leading and Co-ordinated with offshore team.

Environment: and Technologies: Saleforce.com platform, Apex Language, Visualforce (Pages, Components, Controllers & Extensions), Saledforce.com Data Loader, Lightning app builder, Sales Cloud, Service Cloud, Apex Triggers, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Jira, Web services, WSDL, Conga Templates, SpringCM documents.

San Jose, CA

Responsibilities:

• Created and Customized the Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, dependent picklists, and complex page layouts.
• Create and manage workflow rules, field updates and email alerts.
• Documented every ticket resolution process for future .
• D eveloped and maintained validation rules and custom workflow.
• Developed SOQL and SOSL queries to get data from different related objects.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Developed various Custom Objects, Tabs, Components and Visual Force Pages.
• Developed and maintained validation rules and custom workflow.
• De ployed the code to production using change sets and GitHub/Jenkins.
• As part of maintenance project prepared knowledge shared document for future .
• C o- ordinated with the business to understand the business and structure and resolve the issues.
• Involved in SFDC application support for end users .
• Interacted with various business team members to gather the requirements and documented the requirements.
• Managing the offshore implementation team effectively to deliver the outcome to the client on time by not compromising with the quality.
• Complete bulk import of data from legacy System to Confidential . Analyzing the data and making necessary changes.
• Worked on the knowledge article management and Loaded the knowledge articles from production to UAT to make sure we have backup and updated knowledge articles for purposes.
• Used Force.com IDE extensively for development, customization of Confidential components.
• Worked on Sales Cloud and Service Cloud.

Environment: and Technologies: Sales Cloud, Service Cloud, Apex, Visual Force Pages, Triggers, Data Loader, Workflow & Approvals, Reports, Dashboard, Custom Objects, Custom Tabs, SQL, Security Controls, Confidential, CPQ, BMC Remedy force, Sandbox data loading and Force.com IDE Plug-in Eclipse, GitHub .

Confidential, Lincolnshire, IL

Developer/Admin

Responsibilities:

• Created Custom objects to build new application functionality in the Confidential .com.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Created email templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Created new user accounts and configure Confidential .com to fit security needs at the user and organization levels.
• Created Dashboards and Dashboard Components and implemented multiple levels of Dashboards and scheduled Dashboard refresh.
• Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.
• Created Custom Profiles, Public Groups and Roles to distribute user rights and functionality.
• Designed, developed and deployed Visual Force Pages, Apex Triggers and Apex Classes for various functional needs in the application.
• Developed Visualforce page using the extension controller according to the clients’ requirement.
• Developed Apex Classes & Triggers to implement the business logic as per the requirements.
• Developed SOQL and SOSL queries to get data from different related objects.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
• Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API.
• Responsible for understanding the data migrating requirements and analyze data to be loaded from legacy systems to Confidential .com.
• Involved in data mapping and migration of data from legacy systems to Confidential .com Objects and fields.
• Provided custom reports and dashboards to support the needs of the users and executives.
• Worked on various Confidential .com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards.
• Worked on enhancing and supporting the application.

Environment: and Technologies: Confidential .com platform, Sales Cloud, Service Cloud, Apex, Visual Force Pages, Triggers, Workflow & Approvals, Reports, Dashboard, Custom Objects, SQL, Custom Tabs, Email Services, Security Controls, Jitterbit Data loader .

Confidential, St Louis, MO

Developer/Administrator

Responsibilities:

• Analyzed the business requirements and customize standard CRM functionality, and developed new custom functionality.
• Created and managed Complex workflow rules, data validations and triggers.
• Created and developed customized reports and dashboards.
• Created and managed email and merge templates.
• Created Custom Controllers to make external web service callouts, validate and insert data.
• Created web integration links and created and managed Batch Apex Classes.
• Customize the user experience and controlling access based on Roles and Profiles.
• Designed Validation Rules along with Roll-Up Summary Fields to maintain data quantity and data consistency.
• Designed and modified Approval processes and created Approval steps which used email alerts and field updates.
• Developed new and managing existing Validation Rules, Assignment Rules and Sharing Rules.
• Developed and maintained naming conventions of pick lists, report folders, dashboards and improved system usability.
• Integrated Apex with External services by making callouts that used SOAP and WSDL.
• Modified existing Apex Classes and Triggers in accordance with changing requirements.
• Prepared data files and upload the data into Confidential .com
• Used Visualforce in development mode to change the behavior and appearance of Visualforce components.
• Used Picklists, Dependent Picklists, Record Types to enforce data quality.
• Used Tab permissions, Record Type permissions and Field Level Security to implement Component-based security.
• Used Tabular, Summary and Matrix reports to create Standard reports and Custom reports.

Environment: and Technologies: SaleForce.com platform, Service Cloud, Sales Cloud, Visual Force Pages, Apex Language, Data Loader, HTML, JavaScript, ANT tool, Sandbox data loading, Eclipse IDE.

Confidential, Austin, Texas

Consultant

Responsibilities:

• Automatic disabling Accounts based on last 3 Quarters Revenues using Trigger.
• Created Text, HTML and Custom Email Templates.
• Customizing the user experience and controlling access based on Roles and Profiles.
• Developed new business logic using Apex Classes and Triggers.
• Exempting a Particular user from Triggers and Validation Rules using Custom Setting and Custom Labels.
• Implemented Confidential to Confidential integration using Rest API.
• Refreshing and Creating Sandboxes.
• Sent Auto Acknowledgement for Confidential License Management using Batch Class and Schedule Class.
• Worked on Validation Rules, Workflows and Approval Processes.
• Worked on various Confidential .com standard objects, Accounts, Contacts, Opportunities and custom objects Lob Registration.
• Experience in Daily Scrum meetings, work with BA’s and Business owners.
• Experience in Sprint planning.

Environment: and Technologies: SaleForce.com platform, Service Cloud, Sales Cloud, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, APPTUS, Eclipse IDE, Agile methodology.

San Jose, CA

Developer/Support Engineer

Responsibilities:

• Created and Validated Packages for Deployment from Sandbox to Production using Change Sets and Eclipse Force.com IDE.
• Created and maintained the VisualForce Pages and Custom/Standard Visual Force Controllers
• Customized the user experience and controlling access based on Roles and Profiles.
• Created and managed Batch Apex Classes and Scheduling.
• Analyze the business requirements and customize standard CRM functionality, and develop new custom functionality.
• Modified existing Apex Classes and Triggers in accordance with changing requirements.
• Involved in Production Support and knowledge on Remedy System.
• Integrated with PeopleSoft FT at the back end with Confidential as User Interface and it is a bi-directional integration using Informatica on demand.
• Worked on Sales force CRM Content Libraries.
• Worked in Creating Approval Processes and workflow rules.
• Worked on various Confidential .com standard objects Accounts, Contacts, Opportunities and custom objects Booking Packages, Account Team.

Environment: and Technologies: Confidential .com, Visualforce, Security Controls, Agile methodology, Escalation rules, Assignment rules, Record types, Custom objects and Fields, Time based triggers, Triggers, Workflows, Rules, Data loader, SOQL, SOSL, Apex.

Confidential, Washington DC

SAP Portal Developer

Responsibilities:

• Extensively developed various Custom Web Dynpro applications (DCs) to enhance sales automation process, which involved retrieving of data from SAP R/3 with BAPIs and Process sales orders.
• Developed SAP Portal role, Worksets, Web Dynpro ABAP iView and mapped to appropriate LDAP Portal groups.
• I have used Road Map UI for each step to divide the screen logically, Progress Indicator, Phase Indicator, Table, Tab Strip and Tree.
• WBS Project application has external dialog boxes, confirmation dialog boxes, modal dialog boxes with various handle buttons logic.
• WBS Project form considered as a big application and it consists a large number of Web Dynpro Components, depending on the application business logic and User Interaction or program status different components are reused by a main Web Dynpro component.
• Used Event Handlers, Actions, Message Manager to handle messages and to report errors on the screen.
• Worked with Dialog Boxes, popup windows, Navigation Between Web Dynpro Applications using Fire Plugs and Navigation API in the Portal.
• Experience in Scrum meetings and working on the Sprint.
• Configured Theme Editor in NWDS and created custom Web DynPro themes.
• Utilized the Web ABAP Editor SE80 to define and organize Web Dynpro Components.
• Involved in importing and exporting KM content using KM Import/Export wizard and CTS+.

Environment: SAP EP 7.01 EHP1, Web AS 7.0, Web Dynpro Java, Web Dynpro ABAP, NetWeaver Developer Studio, Object Navigator SE80, J2EE, RFC, ECC 6.0 EHP 4, KM, Web Page Composer, JCo, RFC Development, Agile methodology.

Confidential, Lee Summit, MO

SAP Portal Administrator

Responsibilities:

• Designed the Content/Information Architecture with Role Definitions.
• Prepared the Technical Documentation for Web Dynpro Applications.
• Configured NetWeaver Development Infrastructure (NWDI).
• Developed custom iViews and customized portal based upon the requirement.
• Designed and developed JAVA iViews and Portal Components/iViews using Web Dynpro and JSPDynPage development models and Portal Services.
• Developed a Web Dynpro Application for the Vendor Portal.
• Created Adobe Interactive Forms for Online, Offline and Form processing scenarios.
• Usage of Standard BAPI’s & BADI’s Have integrated File Net to KM in order to use already scanned documents into KM.
• Configured Single Sign on from the Portal to various backend System and also configured the Portal UME to point to multiple Data sources including Portal Local Database for external users and Corporate LDAP - Active Directory for internal.
• Customized the Portal desktop and developed branding for different user groups.
• Involved in Migrating SAP Roles to SAP Portal and System administration of SAP EP NW 2004s.
• Created different themes, Desktops and Rules for Different User Groups on roles.
• Worked with Portal Framework, Content Management, and Administration of portal, User Mappings.

Environment: SAP Enterprise Portal 7.0 SP 12, Visual Composer 7.0, HTMLB, Web Dynpro ABAP/Java, SAP BW 3.5, SD, Web Application Designer, ECC 6, ABAP, ESS 1.0, NetWeaver Developer Studio, Web AS 7.0, NW 2004s, Adobe Live Cycle Designer 8.0

Confidential

SAP Portal Developer

Responsibilities:

• Designed and developed JAVA iViews and Portal Components/iViews using Web Dynpro and JSPDynPage development models and Portal Services.
• Configured Single Sign on from the Portal to various backend System and also configured the Portal UME to point to multiple Data sources including Portal Local Database for external users and Corporate LDAP - Active Directory for internal.
• Customized the Portal desktop and developed branding for different user groups.
• Developed the Java application.
• WBS Project application has external dialog boxes, confirmation dialog boxes, modal dialog boxes with various handle buttons logic.
• Worked with Portal Framework, Content Management, and Administration of portal, User Mappings.

Environment: and Technologies: SAP NetWeaver 2004s, SAP Enterprise Portal 6.0 SP10, Java Development Infrastructure (JDI), Web Dynpro, NetWeaver Developer Studio 2.0.20, ESS 1.0, J2EE, BAPI, RFC, Java Script and other HR modules.