SUMMARY

• Around 7 years of IT Experience in full SDLC life cycle of the project. Worked in different roles from requirement gathering, solution design, development and production support and Administration.
• Expertise using in Lightning Application, Apex Language, Visual Force Pages, Classes, Controllers, Triggers, Indexes, Locks Web Services, Components, Tabs, Apex Web services, Custom Objects, Reports, Analytic Snapshots and Dashboards, Profiles, Creating Roles, Page Layouts, Org - Wide default, Vlocity, Sharing rules, Workflows.
• Experience in Administration, Configuration, Implementation, Lightning, and support experience with Salesforce platform, Apttus CLM and production support of salesforce CRM application leveraging force.com platform.
• Experience using Salesforce Lightning UI. Created Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Good working experience in querying Salesforce.com database using SOQL&SOSL queries using Force.com Explorer.
• Created Components and Apps in Salesforce Lightning and Salesforce1 Mobile Experience.
• Experience on configuration and setup of Salesforce CI/CD using Jenkins and Gitlab having 27 sandboxes as part of salesforce Release management lifecycle.
• Design and Develop customer solutions in Vlocity, Visualforce, Apex, CSS, JavaScript and other technologies.
• Experience with data migration and updates through the tool App Exchange Data Loader in Salesforce.com and Salesforce Lightening. Worked on Web service such as SOAP and REST API’s
• In-depth understanding of the capabilities and constraints of the SFDC CRM application.
• Experience on Salesforce DX and knowledge on commercial tools like Auto Rabbit and Copa-do.
• Well versed in cloud technology and on-premises infrastructure integration for Salesforce.com using Force.com platform, XML, Web Services (WSDL) and third-party packages.
• Worked on Heroku connect to build apps. Used Heroku processes for deploying.
• Have extensive experience in implementation of Custom Objects, Custom Tabs, Workflow Rules, Role based Page Layouts, Record Types, Approvals, and Assignment Rules.
• Extensive experience using Salesforce.com Administration and Creating Roles, Profiles, Page Layouts, Workflow Alerts and Actions, and Approval Workflows. Designed and Developed Vlocity CPQ for couple of telecom clients.
• Experience developing solutions for the Apttus Contract Lifecycle Management (CLM) and Configure, Price Quote (CPQ) systems including X- Author for Word &Excel, development of clause libraries and contract templates.
• Experience developing Wave Apps, Datasets, Lenses and Dashboards in Einstein Analytics.
• Setup, maintain and optimize Email marketing campaign utilizing Exact Target/Salesforce Marketing Cloud.
• Worked extensively with lightning process builder flows, Connect API, Chatter and quick Action.
• Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects in lightning experience.
• Experience in implementing Apex classes, Triggers, Batch apex, Test classes, Visual force pages, Web service API’s.
• Knowledge of Apttus CPQ Configuration and in Quoting and Pricing, Order Management, and Product.
• Hand on experience in implementing security and sharing rules at object, field and record level for different users at different levels of organization.
• Experience working with Standard Sales Analytics application and Service Analytics Application in Einstein Analytics (Wave Analytics).
• Integrated SFDC with SFMC Tool to make Marketing process easy to access Leads and opportunities.
• Worked on BULK API & Metadata API, Force.com IDE, Change Sets, Force.com ANT Migration, Workbench.
• Having strong experience on Integration with external systems like SAP and Oracle using SOAP API and REST API.
• Experience in Custom Integration of Outbound Messages, Workflows, Security Controls, AppExchange Package & Custom Application, Sandbox Data Loading.
• I have a good understanding of development environment using AGILE methodologies with SCRUM process and participated in Daily Scrums, Sprint Planning, Sprint Retrospective meetings.

TECHNICAL SKILLS

Salesforce.com Technologies: Apex, Lightning, Visual Force.com (sandbox and production), Apex Triggers, Workflows, Approvals, Email Template, Force.com IDE, Validation Rules, App ExchangeApex Data loader, Roles & Profile’s and Data migration

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Apex Data Loader, Workbench, Force.com Platform

Databases: SQL Server 2000/2008, MySQL, Oracle 10g.

Programming Languages: Shell scripting, Python, Java, Apex

Web Technologies & Web Services: HTML, XHTML, XML, CSS3, Java Script, jQuery, WSDL, SOAP API, REST API.

Integration Tools Knowledge Tools,: Apttus CPQ and CLM, App Exchange Tools, Informatica, Cloud- Address Doctor & Draw loop.

Force.com Configuration: SFDC Standard Object Configuration: Campaigns, Leads, Accounts, Contacts, Opportunities, Price Books, Products, Assets, Contracts, Cases, Solutions, Ideas, Cases, Solutions, Ideas, Queues, Quotes and Custom Object development, Field creation, Page Layout creation/editing, Related list customization, Record Types, Field Level and Object level security, role hierarchies, sharing models, Workflow: time-dependent actions, field updates, email alerts, task creation, Reports, Dashboards, Formula Fields and Cross Object Formula Fields, Configuration Skills, Overall User Management.

Project Management Tools: MS Word, Excel, PowerPoint, MS Project, Share point, Rally JIRA< ANT, GIT, Jenkins.

PROFESSIONAL EXPERIENCE

Confidential - Richmond, VA

Sr. Salesforce Developer

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Implemented the requirements on Salesforce.com platform and Force.com IDE.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Developed various Custom Objects, Tabs, Components, Visual Force Pages and Controllers.
• The ability to move code from lower sandboxes to production environment and address related issues to functionality, integration etc.
• Implementation of a custom partner community using visual force and lighting components projects.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
• Worked on Vlocity, for 360-degree customer views, customer history feed, and complete policy information in simple, card-based formats, driving new business and renewals, and tracking producer credentials. Coordinated and transferred knowledge to the offshore team.
• Created and developed Wave Apps, Datasets, Lenses and Dashboards in Einstein Analytics.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed workflows, assignment rules, escalation rules, case teams, support settings, custom settings and other inbuilt functionality. Implemented Sales force Development Cycle covering Sales Cloud, Service Cloud, Marketing Cloud Call, Center, Chatter & App-exchange applications.
• Used SOQL and SOSL statements within Governor Limits for data manipulation needs of the application using platform database objects. Automated the business processes using out-of-the-box tools and services of Lightning.
• Conducted Gap Analysis on Vlocity Insurance Cloud functionality to shore up any process gaps between current and future state capabilities.
• Worked with Salesforce Sales Analytics and Service Analytics standard applications in Einstein Analytics.
• Involved in designing, development and to deploy the Custom objects, Custom Tabs, Components, Page layouts, Apex classes and Triggers Visualforce Pages, Apex classes to meets the requirements of the application.
• Heroku Postgres database to Salesforce, use Heroku Connect External Object. To proxy OData, SOAP, XML, or JSON data sources into Salesforce, use Salesforce Connect. Created and used Email templates in HTML and Visual force.
• Developed and implemented Wizard for APTTUS CLM to handle conditionality over Tabs, Sections, and Cross Section Conditionality Questions to generate the Agreement.
• Understanding Marketing cloud application, web services and requirements for automating web services.
• Integrated the web services by generating the necessary stubs from the WSDL files for external applications and also integrated with multiple other systems to Sales force.
• Performed the roles of Salesforce.com Analyst/ Developer and Administrator in the organization.
• Interacted with the Salesforce.com premium tech support team on a regular basis.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component &Controllers), Pages, Data Loader, HTML, Lightning Experience and components, Heroku, Java Script, Change sets, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading.

Confidential - Richmond, VA

Sr. Salesforce Developer

Responsibilities:

• Involved in requirement discussions with business team.
• Designed Technical Specification Document based on the requirements and the Existing Systems.
• Lead design and development of Salesforce custom solutions comprising of work in Apex, Visual Force, Salesforce APIs, Lightning, and data migration.
• Developed Apex classes, Apex Triggers for various functional needs in the application.
• Lead design and development of Salesforce custom solutions comprising of work in Apex, Visual Force, Salesforce APIs, Lightning, and data migration.
• Ability to build apps on Heroku and experience using Heroku connect.
• Salesforce development experience including strong working knowledge and ability to code APEX (classes, triggers and web services), Visual Force, Salesforce APIs, SOQL, and Force.com.
• Salesforce application including configuration, triggers, process builders, workflows, visual force, apex coding, batch processes, and database design. Advanced knowledge of Salesforce data model, custom objects, visual force pages, workflows, and configuration.
• Configure salesforce and marketing cloud integration user along with configuration in salesforce.
• Hands-on experience in Salesforce Lightning, Visualforce, Apex, REST API and Data Loader.
• Proficient in developing strategies for Extraction, Transformation and Loading (ETL) mechanism.
• Hands-on experience in Salesforce Lightning, Visualforce, Apex, REST API and Data Loader. Excellent Experience in Designing, Developing, Documenting, Testing of ETL jobs and mappings in Server and Parallel jobs using Data Stage to populate tables in Data Warehouse and Data marts.
• Responsible for providing solution and Implementation of Apttus CLM & CPQ for different business internally.
• Expanded deployment for customer service reps, partner portal users, and customer portal users
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Used Force.com developer toolkit including Apex Classes, Apex Controllers and Apex Triggers to develop custom business logic.
• Good development practice by testing rigorously configuration changes within the salesforce sandbox before deploying to production.

Environment: Saleforce.com platform, Apex Language, Visualforce Pages, Data Loader, HTML, CSS, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in.

Confidential - Orrville, OH

Salesforce Developer

Responsibilities:

• Involved in various activities of the project like Information Gathering and analyzing the Information.
• Involved in Administration and Development of Salesforce.com.
• Involved in daily standup meetings, Scrum. This resulted to bring good solution to the business requirement.
• Worked on Apex classes, Controllers, Extensions, Triggers for various functional needs of the organization.
• Designed various tabs and web Pages using Visualforce pages and controllers to customize the UI.
• Used SOQL, SOSL and DML's effectively considering all the governor limits for data manipulation needs of the applications.
• Implemented Workflows, Process Builder, and Validations for customization.
• Developed Batch, Schedule jobs for Bulk data processing at scheduled intervals.
• Developed Lightning components, Global actions, process Builders and object specific actions according to business needs.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Experience in modifying Visualforce pages to be supported in Lightning Experience and good understanding of Lightning and its features
• Implemented Email to lead, Web to lead functionalities and Data Loader to bulk load leads data into Salesforce.com from other databases and CSV files.
• Worked on Sales cloud functionality, including Account Management, Sales Forecasting, Opportunity Management and Lead Management.
• Implemented CPQ solution using Apttus CPQ & Contract Management (CLM) for various customers in industries.
• Executed various levels of Unit, Integration, User Acceptance and Operational Acceptance testing to prove that system conform to specifications of business and Quality Requirements.
• Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Data Loader, Lightning components, Force.com API, JavaScript, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox, Eclipse IDE Plug-in, Apttus CPQ, SOQL, SOSL.

Confidential

Salesforce Developer / Admin

Responsibilities:

• Communicated with the development team and Project Manager daily to update the status of the project and to discuss the user stories.
• Created Lightning Components, added CSS and Design Parameters which improves performance.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Designed and implemented Work flows, Custom Objects, Page layouts, Custom tabs and Components to suit the needs of the application.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Customize and manage all aspects of the Salesforce.com user interface.
• Experienced in working across various SFDC implementations of Service Cloud and Chatter.
• Implemented several security assessment policies to identify problems in the databases.
• Created custom controllers implementing complex code for retrieval from Salesforce to VF pages.
• Developed Lightning apps using Lightning Components and made them compatible with salesforce mobile app
• Wrote SOQL and SOSL statements within custom controllers, extensions and triggers.
• Experience working on SOQL & SOSL queries to consider Governor Limits .
• Worked on salesforce Triggers and VF pages for the customization on Apttus product.
• Worked on Data migration, data imports using data loader and Bulk API .
• Supported the data migration activities from various business centers and business center user.
• Used SAML 2.0 based SSO for building task flow for reducing the number of steps.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Used Force.com developer toolkit including Apex Classes, Apex Controllers and Apex Triggers to develop custom business logic.
• Designed, developed and implemented solutions for the Apttus CLM system deployed on the Salesforce Platform.
• Deployed Apex using Changesets, Force.com IDE, Force.com Migration Tool and Web Services API .
• Worked on Data migration, data imports using data loader and Bulk API .
• Worked on standard and custom S-objects on the salesforce.com to meet the requirements of the existing system architecture.
• Worked on different sandboxes for developing, testing and finally to move to the production using changesets .
• Worked efficiently on bug fixes and enhancements for the required functionality in no time.

Environment: Salesforce.com platform, Custom Objects, Reports and Dashboards, Workflow and Approvals, Process builders, Components and Controllers, Developer console, Tabs, Email Services, Data Loader, SOSL, SOQL, Apex Language, Visual Force Pages, Apttus CPQ, Service Cloud, Sales cloud, JavaScript, Changesets.

Confidential

Salesforce Developer/Admin

Responsibilities:

• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, Dashboards
• Developed various Custom Objects, Tabs, Components and Visualforce Pages.
• Create and Customize Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, dependent picklists and complex page layouts.
• Create complex workflows and Approval processes.
• Implemented Data segregation through Record Types and Field level security.
• Developed and maintained validation rules and custom workflow.
• Used eclipse Force.com toolkit for creating Apex Classes and Apex Triggers to develop custom logic and objects.
• Audited, uncovered and resolved data integrity issues with legacy systems.
• Complete bulk imports of data using Apex Data Loader.
• Developed and maintained custom reports.
• Batch reassignment of accounts and opportunities based on organizational changes.
• Prepared training materials for business use.
• Worked on Data migration, Data Imports using Data loader and Bulk API.
• Queues, Public Groups and Email Templates.
• Created and customized Page layouts for standard and custom objects.
• Implemented Web to Lead, Web to Case functionality.
• Communication with users in the organization with the use of shared files, chatter, and feeds.

Environment: Salesforce.com, Force.com IDE, Developer Console, Page Layouts, Data Loader, Force.com, SOQL, CSS, Apex, HTML, Visual Force, Visual Force Controllers, Extensions, Rally, or CA technologies (Agile tool).