SUMMARY

• Salesforce having around 9+ years of IT experience, which includes experience in Salesforce.com. CRM and almost 2 years of experience as BI developer.
• Experience in creating custom objects and integrating existing desktop and web apps with mainframe systems.
• Experience with data migration and updates through the tool App Exchange Data Loader in Salesforce.com.
• Well versed in Cloud Technology and on - premise infrastructure integration for Salesforce.com using Force.com platform, XML, SOAP Web Services and third party packages.
• Worked and familiar with the ETL tools like Informatica.
• Competent in analyzing and creating narrative Use Cases, Use Case Diagrams, Activity diagrams, class diagrams, Data/Flow/Navigational flow Diagram using UML Tools like MS Vision.
• Expertise in Business Analysis methodologies and iterative Software Development Life Cycle(SDLC) in relation with all the phases of Rational Unified Process(RUP).
• Experience in Salesforce.com Apex Classes, Triggers, Visual force, Force.com API.
• Experience in Creating page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail.
• Implement dependent picklists, lookups, junction objects, master detail relationships, validation and formula fields to the custom objects.
• Knowledge of Salesforce.com implementation cycle in Sales, Marketing, Service and Support modules.
• Experience in working both Sales cloud and Service cloud and Marketing cloud.
• Have good working knowledge in querying .com database using SOQL and SOSL queries using Force.com Explorer.
• Experience in data migration from ACT, Excel, MS outlook using Data Loader, Import Wizard, Informatica on Demand.
• Excellent communication and inter- personal skills, accustomed to work in both large and small team environments. A team player with strong ethic, a positive attitude and ability to make the best use of individual resources.

TECHNICAL SKILLS

Operating Systems: UNIX, Windows 10,8,7/ VISTA/XP

SDFC Tools: Apex classes, controllers and extensions, Apex, Triggers, Visual Force Page, Lightning, Lightning we components(LWC),SOQL, SOSL, SFDC Utilities/Tools: Data Loader, Workflows & Approvals, Dashboards, Custom Objects.

Web Technologies: HTML, CSS, XML, JavaScript, Salesforce, Ajax, jQuery, Web Services.

Databases: Oracle, SQL server

SFDC Tools: Apex Data Loader, Connect for Outlook, Force.com

Languages: C, C++, Java, SQL, Apex.

Version Control Software: GIT

PROFESSIONAL EXPERIENCE

Confidential, New Jersey

Salesforce Community Developer

Responsibilities:

• Handling all the Breadcrumbs part in whole community development.
• Worked on LWC in whole this community project.
• Customized several Validation Rules, tasks, Workflow rules, Triggers, Apex classes to achieve the complex business functionality.
• Experience in creating page layouts, search layouts to organize fields, custom links and related lists.
• Used field level security along with the page layouts to manage the visibility and accessibility of fields for different profiles.
• Implemented validation rules, assignment rules and formula fields in custom objects
• Created Custom Objects, Custom Fields, Tabs and maintained field level security as per the business requirement.
• Worked on Static Resources, Page Layouts, Remote Site Settings, Case Management and Email Services.
• Worked on REST API to make Web Service Calls with field mapping as well with IMK team.
• Worked on Community development.

Environment: Saleforce.com platform, Visual Force (Pages, ComponentsControllers & Extensions), Data Loader, Reports, Custom Objects, Custom Tabs, LWC, Jenkins, Bitbucket, Visual studio.

Confidential, Richmond, VA

Salesforce Developer/Admin

Responsibilities:

• Worked with management and other developers to translate marketing needs into design requirements.
• Designed and implemented Accounts, Contacts, Leads, Campaigns and Cases.
• Customized several Validation Rules, tasks, Workflow rules, Triggers, Apex classes to achieve the complex business functionality.
• Experience in creating page layouts, search layouts to organize fields, custom links and related lists.
• Used field level security along with the page layouts to manage the visibility and accessibility of fields for different profiles.
• Implemented validation rules, assignment rules and formula fields in custom objects
• Created Custom Objects, Custom Fields, Tabs and maintained field level security as per the business requirement.
• Worked on Static Resources, Page Layouts, Remote Site Settings, Case Management and Email Services.
• Worked on SOAP API and REST API to make Web Service Calls.
• Worked on Service Cloud.
• Worked on Communities for Help desk creation.
• Worked on Outbound messaging and error directory creation log.
• Worked on Google Geolocation Web Service Calls.
• Developed LWC components for speed perks.
• Enhanced the existing Lightning web components for the search model.
• Developed LWC for the SPRetro request.
• Developed spdeactivation model using LWC.
• Used Google maps API to display the distance between two points and display Google route map to destination.
• Used Force.com Web Service API to make Web Service Calls and implemented with regards to governor limit.
• Used SOQL and SOSL conceding the governor limits to achieve the required result.
• Used sandbox for testing and migrated code to production.
• Used Change Sets to validate and deploy config components to testing instance and production.
• Used JSON in developing apex code.
• Worked on Einstein Bot.
• Worked on SMS development.
• Worked on CTI integration and development.
• Validated and deployed code to production through Change Set.
• Made thorough testing of requirements before deploying to production.
• Developed and maintained custom reports.
• Created Dashboards for service representatives.
• Batch reassignment of accounts and opportunities based on organizational changes.
• Prepared training materials for business use.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, ComponentsControllers & Extensions), Data Loader, Apex Triggers, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Eclipse IDE Plug-in.

Confidential, Atlanta, GA

Salesforce Developer/Admin

Responsibilities:

• Interacted with business Users to understand the requirement and implemented with best solution possible.
• Created custom coded Reports and Dashboards to better understand the sales funnel.
• Used eclipse Force.com toolkit for creating Apex Classes and Apex Triggers to develop custom logic.
• Worked on Marketing cloud.
• Worked on Salesforce CLI Interface.
• Worked on Visual force pages to create charts.
• Having knowledge on Salesforce 1 Mobile Application, Apptus CPQ, Data Extraction tools, and Data migration.
• Well experienced with Visual Force, APEX, and Force.com platform, Triggers, Components and Controllers in Salesforce Classic & Lightning, Salesforce1.
• Worked on LWC components.
• Developed dispatch events using LWC.
• Basic enhancements in the existing LWC components.
• Experienced in migrating the standard and custom objects in standard experience to lightning experience.
• Handled ongoing customization/ alteration of Salesforce.com. to increase benefits and usability.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Experience in Custom Integration of Tasks, Events, Email Services, Security Controls, Custom Application, Reports & dashboards.
• Experience in creating Custom Objects, Relationships/ Junction objects like Master-Child, lookups, Entity Relationship.
• Experienced in creating advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Workflows and Approval Processes for automated alerts, field updates, and Email generation depending on application requirements.
• Create and Customize Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, dependent picklists, and complex page layouts.
• Create complex workflows and Approval processes.
• Implemented Data segregation through Record Types and Field level security.
• Developed and maintained validation rules and custom workflow.
• Participated in Code review and suggested better ways of doing it.
• Audited, uncovered and resolved data integrity issues with legacy systems.
• Complete bulk import of data from legacy System to Salesforce, Analyzing the data and making necessary changes.
• Experience in configuring price quote(CPQ) with Apptus.
• Worked extensively on Oracle CPQ Cloud (BigMachines) Configuration, Commerce, Integration, Document Engine, BML and BMQL.
• Integrated CPQ system with multiple CRMs like Salesforce and CRM On Demand.
• Supported and improved sales cycles by implementing CPQ solutions effectively.
• Good understanding of Configure-Price-Quote functionalities throughout the entire customer lifecycle for various routes to market.
• Made thorough testing of requirements before deploying to production.
• Developed and maintained custom reports.
• Created Dashboards for service representatives.
• Worked on Batch class and scheduling the batch class.
• Analyzing the current requirement process, identifying problems and making recommendations to improve the process.

Environment: Saleforce.com platform, Apex Language, Data Loader, HTML, Java Script, S Controls, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email ServicesSecurity Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows 7.

Confidential, Raleigh, NC

Salesforce Developer/Admin

Responsibilities:

• Create and Customize Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, dependent picklists, and complex page layouts.
• Create complex workflows and Approval processes.
• Implemented Data segregation through Record Types and Field level security.
• Worked with Informatica ETL tool for the data loading issues.
• Developed and maintained validation rules and custom workflow.
• Created Workflows, Email alerts and Field updates as required.
• Worked on Salesforce1 mobile app.
• Prepared User document to help understand the app. Had one on one interaction with users to solve salesforce1app issues.
• Worked on web to lead forms.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Worked on SOAP and REST API web service calls.
• Used eclipse Force.com toolkit for creating Apex Classes and Apex Triggers to develop custom logic and objects.
• Created S-Controls to meet new business requirements.
• Created custom lightning components.
• Created number of users and assigned respective role and profile.
• Had a chance to know five9 a virtual call center for making inbound calls.
• Audited, uncovered and resolved data integrity issues with legacy systems.
• Complete bulk import of data from legacy System to Salesforce. Analyzing the data and making necessary changes.
• Worked on Sales Cloud and Service Cloud.
• Validated and deployed code to production through Change Set.
• Made thorough testing of requirements before deploying to production.
• Developed and maintained custom reports.
• Created Dashboards for service representatives.
• Batch reassignment of accounts and opportunities based on organizational changes.
• Prepared training materials for business use.
• Analyzing the current requirement process, identifying problems and making recommendations to improve the process.
• Migrated Current Outlook Connector to Salesforce Outlook which provides for the synchronization of information from Outlook to Salesforce.

Environment: Saleforce.com platform, Apex Language, Data Loader, HTML, Java Script, S- Controls, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email ServicesSecurity Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows 7.

Confidential, Bentonville, AR

Salesforce Developer

Responsibilities:

• Designed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using Eclipse IDE.
• Developed Visual Force Pages, Visual Force Custom controller components.
• Creating Custom Objects and defining master-detail relationship between objects.
• Used Data Loader to bulk insert, import or update into the object.
• Developed and deployed timely based workflows based on the requirement. Created field Update, Email alerts.
• Implemented validation rules, assignment rules and formula fields in custom objects
• Created Custom Objects, Custom Fields, Tabs and maintained field level security as per the business requirement.
• Worked on Static Resources, Page Layouts, Remote Site Settings, Case Management and Email Services.
• Worked on SOAP API and REST API to make Web Service Calls.
• Worked on Service Cloud.
• Worked on Outbound messaging and error directory creation log.
• Worked on Google Geolocation Web Service Calls.
• Used Google maps API to display the distance between two points and display Google route map to destination.
• Used Force.com Web Service API to make Web Service Calls and implemented with regards to governor limit.
• Used SOQL and SOSL conceding the governor limits to achieve the required result.
• Used sandbox for testing and migrated code to production.
• Used Change Sets to validate and deploy config components to testing instance and production.
• Used JSON in developing apex code.
• Used Kintana Tool to deploy Classes, Controllers, Components and Visual Force pages into production.
• Identifying the problems in requirement and making recommendations to improve the process.
• Prepared the Technical Document for business use.

Environment: Apex Language, Java Script, Visual Force, Eclipse IDE, SVN, Data LoaderHTML, JSON, S-Controls, Email Services, Kintana Tool.