SUMMARY

• Having 7+ years of IT experience with 5+ years of experience on Salesforce.com CRM Application Software Designing, Development, Testing and Implementation. This involved hands - on design and development using Force.com Platform.
• Experience in Sales Cloud and Service Cloud implementations, salesforce.com sandbox and production environments.
• Experience in SFDC development using Apex classes and Triggers, Integration (SOAP and REST), Visualforce, Force.com API, Force.com Sites, SOQL, SOSL, Marketo and Single Sign-On (SSO).
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Record Types, Email Services, Approvals, Workflows, Reports, Dashboards.
• Installed Sales Force AppExchange Apps, configured and maintained user security permissions in compliance with organizational needs.
• Lightning app builder experience, customizing standard lightning components and also from pre-built components from app exchange.
• Designed Junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Work Flows and Approval Processes for automated alerts, Field updates and Email generation as per Business needs.
• Experience in working within governor limits when integrating using SOAP and REST API’s.
• Experience in administration, configuration, Implementation, and Support of Salesforce CRM, and Salesforce SFA applications based on Apex Language and leveraging Force.com Platform.
• Extensive experience in data migration and integration using Data Loader &Informatica Cloud. Further Utilized salesforce analytics (WAVE) for creating dashboards via datasets, lenses.
• Utilized salesforce Analytics (WAVE) to get data from external sources.
• Creating and designing of Reports, Custom Reports, Report Folders, Snapshots, Dashboards and Email generation according to application requirements.
• Experienced in analyzing business requirements and Entity relationship diagram and implementing them with Salesforce Junction objects, master-detail relationships and lookup relationships.
• Expertise in diversified Sales domain like Configure - Price-Quote, Contract Management, Revenue Management & Billing
• Hands on experience with CPQ APTTUS and Steel brick
• Experience in migration applications from Sandbox to Production using Force.com IDE and Salesforce.com change-set.
• Experience with data migration and updates through tool App Exchange Data Loader in Salesforce.com.
• Experience with Salesforce Lightning Components, Lightning connect and Lightning Pages.
• Good experience using Ant and Maven build tools.
• Develop online salesforce1 apps OOPS
• Expertise in migrating to Lightning Experience.
• Integrated SFDC with other applications with Webservices API and Apex Callouts.
• Help users with Chatter teams/Groups and follow application as well.

TECHNICAL SKILLS

Sales force Technologies: Apex Language, Apex Classes, Apex Triggers, SOQL, SOSL, VisualForce (Pages, Components & Controllers), S-Controls, ApexWebServices

Force.com tools: Apex Data loader, Force.com Apex Explorer, AJAX tool kit, JQuery,Force.com Migration Tool, Force.com Excel connector and Force.com Eclipse IDE Plug-in

Custom Integration: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom settings, Cast Iron web sphere Integration, Custom labels and Tabs, Email Services, Role Hierarchy, Dashboards, Security Controls, AppExchange Package & Custom Application and Sandbox data loading

Languages: Apex, C, C++, Java, Java Script, Python,VB Script, UML, HTML, XML, XHTML, DHTML, SQL environments.

Databases: Sybase Adaptive Server, MYSQL

Other Technologies: Siebel CRM 7.x and 8.1, e-script, Siebel EAI, Oracle 9i, HP Quality Center, Google Analytics, Crystal Reports, SSIS, MS Visio, and Visual Studio.net

Platforms: Windows 98/2000/XP/2003/vista, UNIX

PROFESSIONAL EXPERIENCE

Confidential, Richardson, TX

Sr. Salesforce Developer/Sales/Service cloud Developer

Responsibilities:

• Interacted with various business user groups to gather requirements and documented requirements.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components and Visual Force Pages.
• Interacted with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Opportunities.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on record detail pages and edit pages.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in application.
• Performed storing code on Version Control
• Utilized Github to sync salesforce org metadata.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on logic and interactions in Lightning Applications with service cloud.
• Formatted and migrated user data into Lightning Experience. Tested Lightning components for small set of test users.
• Customized Lightning components were built using Java script on client side and Apex on server side.
• Performed Integration using slaesforce connect and lightning connect.
• Utilized Ant scripts for list of salesforce metadata components and deply to different salesforce sanboxes and deploy signoff funtionalities to production using ant scripts
• Deployedapplications fromsandbox to sandbox/productionusingant migration tool, EclipseandChange Set
• Design develop and configure customized solutions using full CPQ APTTUS toolset
• Maintain and create workflow rules, validation rules, formulae fields, escalation rules, auto-assignment rules, with regards CPQ APTTUS
• Created Custom Objects, Custom fields, Validation rules, Page layouts in salesforce within Apttus CPQ.
• Analysis of the impacted Stored procedures and identify the design changes as per new structure
• Created and when required, modified already existing stored procedures, triggers, views, indexes.
• Replaced all standard buttons and actions with Quick Actions or Lightning Components

Environment: Apex, Visualforce Pages, Components, Lightning, Lightning Connect Data Loader, HTML, Sandbox, Java Script, CSS, Workflow & Approvals, Reports, Cast Iron Integration, Marketo, ANT, Cucumber, Jira, Custom Objects, Custom Tabs, Email Services, APTTUS, Eclipse with Force.com IDE Plug-in

Confidential, Bentonville, AR

Salesforce Administrator/Developer/Sales cloud Developer

Responsibilities:

• Involved in production support doing bug fixes and various enhancements across the application.
• Used Apex, Visualforce, java script and JQuery customer portal sites within salesforce application.
• Used REST API for integrating with .NET applications both inbound and outbound.
• Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system.
• Implemented SOAP and REST integration via TIBCO middleware to connect to underlying ERP, Marketo, .NET and other legacy systems.
• Used various tools for data extraction and transformation like data loader, jitterbit, Informatica on Demand.
• Created various profiles and configured roles based on the organizational hierarchy requirements.
• Implemented various Custom Reports and deployed them for different business user levels.
• Involved with Salesforce.com Premier Support and handled the support cases with the help salesforce.com support.
• Designed and developed workflow rules, validation rules, and customizations within Sales force.
• Closely worked with business users while implementing the solutions for the needs of organization.
• Administrated and monitored the company’s Sales force CRM application

Environment: SalesForce.com CRM Application, HTML, JavaScript, JQuery, Visual Force, APEX, SOAP and REST integrations, Custom Objects, Tabs, Page Layouts, Dashboards, Reports, Eclipse, Sandbox, Production environment, data loader, jittrebit.

Confidential

Salesforce Administrator

Responsibilities:

• Interacted with different business user groups for gathering the requirements for Salesforce implementation.
• Responsible for documenting the Business and Software Requirements.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Developed various Custom Objects, Tabs, Workflows, Approval Processes, Reports, Email Templates etc.
• Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation.
• Created and deployed Several Reports using Salesforce.com platform.
• Used SOQL & SOSL for data manipulation needs of the application by preprocessing records.
• Good exposure to Data Loader and Informatica Data Loader.
• Created Test Classes for different Triggers and maximized the Test Coverage.
• Provided post-implementation support to assist end users in creating reports, dashboards and certain Administration tasks including creating and maintaining user profiles and privileges.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components and Visualforce Pages.
• Involved in data mapping and migration of data from legacy systems to SalesForce.com Objects and fields.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on records detail and edit pages.
• Extensive Use of Apex & Visualforce to customize the user interface and integrate with the ERP system

Environment: Saleforce.com platform, Apex Triggers, Data Loader, HTML, Java Script, Reports, Custom Objects, Custom Tabs, Email Services, Data Loader, SOQL/SOSL, Page Layouts, Apex, Eclipse IDE Plug-in

Confidential

Java Developer

Responsibilities:

• Designed dynamic and multi-browser compatible pages using HTML, CSS, JQuery and JavaScript
• Wrote application level code to interact with backend databases JQuery, AJAX and JSON
• Applied J-Query scripts for basic animation and end user screen customization purposes
• Utilized AJAX and JSON to make asynchronous calls to project server to fetch data on fly
• Developed User Interface using HTML, CSS, JavaScript, JQuery and AJAX
• Designed and implemented multiple new features AJAX, JQuery, Angular JS, CSS and HTML.
• Created web pages using HTML, CSS, JQuery and JavaScript
• Setting up build environment by writing Ant build.xml, taking build, configuring and deploying of application in all servers
• Developing XML classes for loading data from XML files deployed at server

Environment: HTML, CSS, JavaScript, Jquery, ANT, Angular JS, AJAX, Bootstrap, SQL and Tomcat