Professional Experience

Confidential

Role : Business Intelligence Analyst

• Conducted a WebFOCUS software assessment to upgrade to latest version of WebFOCUS 8 Orchestrated group meetings to understand nature of business and user requirements
• Worked with power users and IT teams to understand logic used behind reporting methodologies
• Collaborated on a compatibility assessments to conclude level of effort required in software/application migration
• Analyzed and compiled an itemized list of components that will migrate or will need to be configured to be eligible for the migration process

Environment: Word, Excel, PowerPoint, SQL, WebFOCUS 7.6.09, WebFOCUS8.0.05

Confidential

Role : Business Intelligence Analyst

• Conducted requirements gathering sessions and with Stakeholders and Business teams to understand the nature of business and end user needs
• Gathered requirements from Subject Matter Experts SMEs and IT team to develop business solutions
• Created Business Requirement Documents and Functional Requirement Documents as a result of meetings with the Business Areas and IT teams.
• Created Technical Requirement Documents based off Functional Requirements for OffShore development team
• Created mock screens for new dash board interface based on Business Requirements
• Created mock screens for new reports based on Business Requirements for OffShore development team
• Created PowerPoint/interactive presentations for Stake Holders to present a visual progress of the ongoing project
• Worked closely with OffShore teams to oversee development of reports for dashboard development
• Overviewed OffShore teams development within WebFOCUS environment to ensure clients GUI requirements where being satisfied
• Acted as a liaison between stakeholders, business teams, IT teams and OffShore development teams.
• Conducted weekly status calls with management teams, IT teams, and QA teams for open and pending issues to develop specifications.
• Maintained the traceability table to uniquely trace the identified business requirements through general design to testing as proof that requirements requested have been developed into a solution and that it has been tested and tracked.

Environment: MS Visio, Word, Excel, PowerPoint, WebFocus8005

Confidential

Sr. Business Analyst Technology Division

• Involved in Requirement Scoping and analyzing high priority requirement for implementation.
• Conducted requirements gathering sessions and interacted with Stakeholders and business teams of ALM to understand the business needs.
• Gathered Business Requirements from the Subject Matter Experts SMEs and Product Owners for website/ portal interface overhaul
• Gathered Business Requirements from Product Owners to document requirements for mobile applications updates
• Documented GUI requirements from Product Owners through JAD sessions
• Created Business Requirement Documents and Functional Requirement Documents as a result of meetings with the Business Areas. Obtained business sign offs on the documents after reviewing the final documents with them
• Created Business Requirements Document and converted them into System Requirement specifications Document.
• Created UML Diagrams for new features being introduced into project
• Created Uses Cases for offshore tests teams and reviewed Test Cases received from offshore test teams
• Created mock screens for new interface and portal logon screens for 3rd party UX vendor
• Developed sitemaps for new website overhaul to provide development teams with better understanding of site functionality
• Worked closely with third party UX vender and Product Owners to oversee development of website overhaul and portal interface overhaul
• Worked closely with mobile applications vendors to oversee development of applications functional and interactive features
• Created PowerPoint/interactive presentations for Stake Holders to present a visual progress of the ongoing project
• Involved in every stage of the SDLC to ensure the quality and fulfillment of the user requirements and needs.
• Acted as a liaison between stakeholders: system users, clients and managers, who have a business problem, and software development team to gather requirements.
• Conducted JAD sessions with management, SMEs Subject Matter Experts , vendors, users and other stakeholders for open and pending issues to develop specifications.
• Assist in the business process redesign of moderately complex business processes and documentation as needed for new technology.
• Developed users manuals for clients and vendors to describe features and benefits of website overhaul, portal updates, and mobile application updates
• Conducted training sessions to ensure end users are prepared for system deployments.

Environment: Windows 7, Jira, Agile, Waterfall, UML 2.0, AHTML, Microsoft Project, Microsoft Office Visio

Confidential

Sr. Business Analyst Technology Division

• Created Business Requirement Documents and Technical Requirement Documents as a result of meetings with the Business Areas. Obtained business sign offs on the documents after reviewing the final documents with them.
• Analyzed and evaluated User Interface Designs, Technical Design Documents and Quality Assurance Test Conditions the performance of the application from various dimension
• Testing - Developed Test Scripts using Test Director and coordinated with developers to quickly resolve the defects associated with them
• Created Test File to be sent to the Drug Card Vendors for approval.
• Documented Current State vs. Future State for a Referral Web Portal. Created process flow diagrams describing provider and member access to the web portals
• Web Portal Development worked as a Business Analyst gathering requirements to develop a referral portal
• Experience in ICD 9 10 Conversion Analysis. Knowledgeable of the Diagnosis and Procedural Code changes for Healthcare Entities like Payers, Employer Groups and Providers
• Gathered Business Requirements from the Subject Matter Experts SMEs and documented the requirements in the BRD
• Verify all reviews, technical and legal, have been performed and that all response packages are sent in compliance with each RFP related milestone. Maintain all electronic and hardcopy RFP files
• Create the proposal outline and guide the template development process. They participate during planning sessions to fully understand requirements and how to best position the proposal response
• Helped design scope documents and the Request for Proposal RFP after extensive ROI analysis and coordinated with top management for the approval process.
• Assisted in creation of the Functional Design Document from the Business Requirements Document which was used as the reference by the development team while preparing the design and held the responsibility of the required data setup for unit testing
• Changed Control Process Led the Change Control Process for changes submitted for the BRD once the document was submitted to IT department
• Documented the UAT Plan for the project and worked with the UAT Team to ensure every acceptance criteria for the requirements has been included in the UAT task plan
• Maintained the Traceability Matrix table to uniquely trace the identified business requirements to general design to testing as proof that requirements requested have been developed into a solution and that it has been tested and tracked.

Environment: MS Visio, Word, Excel, PowerPoint, SQL, Oracle

Confidential

Sr. Business Analyst Business Division

• Conducted user interviews, gathered requirements and analyzed the requirements
• Conducted JAD session with Stakeholders, users, vendor and SME's, Project Directors for open and pending issues to develop specifications
• Documented High Level Logical Data Models and BRD supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements
• Created Use-Case diagram, Sequence Diagram and Activity Diagram after accessing the scope of the Project and understanding the business processes
• Modeled the AS-IS system and performed GAP Analysis for the existing system in order to map it to the To-Be system
• Worked closely with the UI team to model the screens, which met user defined requirements, organizational and regulatory standards
• Reviewed test cases written by QA team and made modification for better execution of test cases
• Documented Requirement Traceability matrix in Requisite Pro for traceability of requirements through test cases
• Coordinated with the PMO group in defining timelines schedules for the project
• Maintained and monitored Project progress status using MS Project
• Communicated status of efforts to management and business partners on a regular basis to ensure that all stakeholders have accurate and current information throughout the process
• Conducted User Acceptance Testing UAT with the stakeholders and business users ,fixed the discovered errors and verified it through regression testing
• Assisted end users and IT staff in the use of data to satisfy informational and reporting requirements and implementing and using SQL and DBMS
• Served as the primary point of contact between business and technical staff at all levels

Environment: UML, SQL, HTML, Excel, Visio, MS Project, Power Point, Test Director, SQL Server 2005

Confidential

Business Analyst

• Conducted Q A sessions with the SME's, gathered requirements analyzed and documented the requirements using CaliberRM.
• Conducted GAP Analysis to illustrate the differences between use of the IVR System and traditional clinical screening.
• Conducted one on one interviews with Clinicians to understand the process of approving new subject into a Clinical Trial to become a SME on new subject enrollments
• Analyzed business requirements and segregated them into high level and detailed Use Cases, Activity and Sequence Diagrams using CaliberRDM.
• Conducted weekly review meetings with team to ensure deliverables were met and any changes/concerns were dealt with in a time manner so the overall timeline would not be greatly impacted.
• Prepared Requirement Traceability Matrix to ensure all the features for the project were captured and mapped as per the requirement in the BRD.
• Functioned as the primary liaison between the business line, clinicians, and development teams.
• Coordinated in developing test scenarios, test cases and implemented test plan with QA team.
• Conducted User Acceptance Testing UAT with both business user and vendors while documenting the necessary training material.

Environment: Agile, CaliberRM, CaliberRDM, HP Quality Center, MS Office, Dreamweaver

Technical Background