SUMMARY

• Accomplished IBM Maximo and Tivoli tools Consulting, Configuring, Development and Administration with arount 12 years of experience managing Enterprise Asset Management (EAM), Information Technology Asset Management (ITAM) and IT Service Management (ITSM) operations across multiple platforms (UNIX, Windows). Effectively plan, install, configure and optimize the Industry Infrastructure and IT Infrastructure to consistently achieve high availability and performance.
• IBM Tivoli products Implementation, Installations, Customizations, Configurations, Upgrade, Integrations, support & maintenance of IBM SmartCloud Control Desk 7.5 (SCCD 7.5), IBM Maximo Anyware 7.5, IBM Tivoli Monitoring (ITM 6.3), Tivoli Provisioning Manager (TPM 7.2), MAXIMO 6.X 7.6, TAMIT 7.2, TADDM 7.2, TAD4D 7.2 for IT Services and Infrastructure, Industry Infrastructure and Software License and Discovery domains.
• IBM Service Delivery Manager (ISDM) or IBM Cloudburst Tivoli Service Automation Manager (TSAMv 7.X) and MAXIMO VMWare Virtual Center, IBM Tivoli Monitoring (ITM), and SmartCloud Orchestration (SCO).
• Very good experince with Maximo Data Conversion from Legacy Data (Utility/ Energy clients ex. Electric, Gas, Power & Nuclear) to MAXIMO Database,
• Experience in birt / actuate Reports for the Maximo upgrade projects from Maximo 6.2.2 to 7.5 & 7.6
• Integration of MAXIMO with ERP(SAP/Oracle HRMS/PeopleSoft) system using MEA and MIF
• System Administration, upgrade and Implementation,Configuration of MAXIMO using application designer,Workflows development using workflow designer,Worked with Maximo Mobile. Experience with Domain and Cross - Domain configuration
• Experience with Java programming for required MBO customizations, with Maximo database model
• Experience with Maximo installation, system administration, technical environment configuration
• Interface writing Java / J2EE / JAVA SCRIPT / JYTHON SCRIPT
• Oracle WebLgic / Web Sphere application server XML / XSLT PL SQL Oracle / DB2
• Maximo Java customization such as MBO, BEAN r FLD, Java, JavaScript, JSP, J2EE r Oracle PL/SQL
• Configuration of database objects and their attributes using Database configuration module.
• Administration of organizations, classification, communication templates, sets, and calendars using specific modules in MAXIMO, skilled in business requirements translating business needs into functional and technical requirements.
• Good experience in applications development/enhancement and their stabilization
• Worked on Maximo Integration using MEA & MIF with Maximo <-> SAP R/3
• Worked on REST API Integration using Automation scripts with SmartCloud Control Desk 7.5 <-> Tivoli Service Automation Manager 7.5 (TSAM7.5)
• IBM Web Sphere-IBM HTTPServer-DB2-IBM Service Delivery Manager (ISDM) or IBM Cloudburst-Tivoli Service Automation Manager (TSAM) and maximo VMWare Virtual Center.
• Good knowledge on Scripting (java, shell, jython)
• Experience in with Service Catalog Management, cloud provisioning workflow configurations .
• Deployment of the Tivoli ISM suite of applications for Service Management (TSRM, TAMIT, CCMDB).
• Application configuration and customization, including use of application designer, workflows, field-level control, and query design (SQL) and Java Implement and maintain Data Integrations.
• Understanding of data elements, structures and interrelationships in EAM,TSRM, TAMIT, CCMDB and TADDM.
• Having good knowledge Maximo Mobile management on Inventory management and work management through the Syclo mobile devise.
• Worked on installations, configurations and Deployments on Web Logic & Web sphere Application Servers.
• Scripting (java, shell, jython, Ruby) ESXi Servers
• Extensive Experience in MS SQL Server, Oracle, DB2 UDB, TOAD for Oracle and TOAD for DB2
• Strong in Maximo Escalation, Crontask, database configuration, MIF,
• Maximo Communication Templates creation, Application Designer, Workflow Designer, Migration Manager
• Strong in technical skills on different versions of Maximo (v5x, v6x and v7x)
• Experienced in troubleshooting configuration issues and Workoreder, Purchasing, Inventory, Asset, Service Request, Incident, Problem and Change Management Process knowledge.
• Functional knowledge of preventive maintenance, purchase, inventory, workoder, service desk, Job plan, Asset all Maximo modules.
• IBM Maximo Anyware 7.5 Installation & Configuration for the Confidential .

TECHNICAL SKILLS

Primary Skills: MAXIMO 6.x, IBM MAXIMO 7.x, SCCD 7.5 ICD 7.6, TSAM7.2, EAM 75, & ITM6.3, TPM, TSRM

Database Related: ORACLE 10g/9i/, MS SQL 2005 Server, DB2 8.2/9.1

Environment: Windows Server 2003, Linux, MS-DOS, AIX

IBM Discovery tools: TADDM, TLCM, Maximo Discovery, TAD4D, SKWBT

Integration Tools: MIF (Maximo Integration Framework) MEA (Maximo Enterprise Adapter), ITIC (IBM Tivoli Integration Composer)

Maximo Mobile: Syclo (Mobile Inventory Management, Mobile Work Management)

Reporting Tools: Actuate e. Report Design Professional and BIRT Reports Design & Development

Development Tools: Eclipse 3.X, RAD, TOAD for Oracle and TOAD for DB2, HP Quality Center, Clear Case and VSS

Internet Technologies: Microsoft.Net 2.0, J2EE, XML, JDBC, JSP

Application servers: Web Sphere 6.x 7.x 8.x and Web logic 7

Programming Languages: Java, J2EE, Java Script, DHTML, HTML, SQL, Jython

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

Maximo Consultant

Responsibilities:

• Working with team to suggest business process improvements and implementing them.
• Configuration of database using Database configuration module, and its deployment.
• Development and configuration of MAXIMO custom objects to integrate with external applications .
• Worked on Maximo Integration remediation from MEA to MIF.
• Worked on Java custom classes for field validate classes, bean classes, user exit classes and processing classes.
• Creating new database tables, Modifying existing tables and their configuration using Maximo database configuration module.
• Customizing the business logic using java classes by extending base Maximo classes.
• Responsible for development of workflows using workflow designer.
• Extensively worked on Maximo data conversation for the Confidential legacy data base into Maximo
• Developed the interfaces to load custom data into Maximo
• Data Conversion around 36 legacy data bases into Maximo using MIF process using Interface Table
• Worked with business to understand Energy Utility data and converted into Maximo understading formats
• Working with team to create unit and system test scripts and their execution.
• Worked on fixing the data issues found using data sync.

Confidential, Jacksonville, FL

Sr. MAXIMO Developer

Responsibilities:

• Working with team to suggest business process improvements and implementing them.
• Configuration of database using Database configuration module, and its deployment.
• Development and configuration of MAXIMO applications using application designer and Database Designer, workflow designer and their deployment.
• Worked on Maximo Integration remediation from MEA to MIF.
• Worked to integration between GIS and Maximo 7.5(EAM) for the Rail Signal engineering Mile Post to get the data GIS Location information and creating the Location and Generate the Assets in EAM for the Facilities.
• Developing Integration between GIS and Maximo Service Request to get the Engineering Location data update in EAM Waste Container Service Requests.
• Worked on Java custom classes for field validator classes, bean classes, user exit classes and processing classes.
• Creating new database tables, Modifying existing tables and their configuration using Maximo database configuration module.
• Customizing the business logic using java classes by extending base Maximo classes.
• Responsible for development of workflows using workflow designer.
• Developed and Converted many BIRT/ACTUATE Reports.
• Developed and used BIRT Libraries and templates
• Provide support for Machshop Maximo Mobile for the webside
• Working with team to create unit and system test scripts and their execution.
• Worked on data loading for the ASSET,LOCATION using MIF
• Worked on fixing the data issues found using data sync.

Confidential, Orlando, FL

Sr. Maximo Consultant

Responsibilities:

• Developed and Converted many BIRT/ACTUATE Reports.
• Worked on the Report conversion from ACTUATE to BIRT.
• Developed and used BIRT Libraries and templates
• Integrated LDAP Active Directory with Maximo 7.6
• Developed and Created customer specific BIRT reports
• Worked on Maas Integration with external system Developed customer specific applications
• Worked on Maximo 7.6 Upgrade and Implementation project for Confidential World.
• This is one of the biggest Maximo 7.6 Multi-Language implementation.
• Configured Multi-Language pack for Maximo 7.6
• Wrote Custom Java Classes for Custom Client Apps
• Involved in GAP Analysis, Risk Identification & Mitigation
• Configuration of database using Database configuration module, and its deployment. Development and configuration of MAXIMO applications using application designer and their deployment.
• Worked on Maximo Integration remediation from MEA to MIF.
• Worked on Java custom classes for field validator classes, bean classes, user exit classes and processing classes.
• Customizing the business logic using java classes by extending base Maximo classes.
• Working with team to create unit and system test scripts and their execution.
• Responsible for the scrum conducting and tracking and validation requirement using versonone and confluence tools

Confidential, Chattanooga, TN

MAXIMO CONSULTANT

Responsibilities:

• Working with team to suggest business process improvements and implementing them.
• Configuration of database using Database configuration module, and its deployment.
• Development and configuration of MAXIMO applications using application designer and their deployment.
• Worked on Maximo Integration remediation from MEA to MIF.
• Worked on Java custom classes for field validator classes, bean classes, userexit classes and processing classes.
• Creating new database tables, Modifying existing tables and their configuration using Maximo database configuration module.
• Customizing the business logic using java classes by extending base Maximo classes.
• Responsible for development of workflows using workflow designer.
• Developed and Converted many BIRT/ACTUATE Reports.
• Extensively worked on Maximo custom MBO class development for Nuclear and Utilities
• Data Conversation around 15 legacy data bases into Maximo using MIF process using Interface Table
• Worked with business to understand Energy Utility data and converted into Maximo understading formats
• Working with team to create unit and system test scripts and their execution.
• Worked on data validation using DBFORGE on data sync from 6.2.3 to 7.5.
• Worked on fixing the data issues found using data sync.

Confidential - Sacramento, CA

IBM Cloud & Smart Infrastructure Consultant

Responsibilities:

• Working with Service Catalog offerings Confidential Govt Business team to define requirements for implementing calcloud to Confidential .
• Collaboration with the project’s senior architect to assist in design and documenting the overall methodologies that will be used to implement multiple complex process using IBM SmartCloud Control Desk7.5
• Provided advice on IBM SmartCloud Control Desk7.5 and Tivoli Service Automation Manager 7.5 implementation and enhancement alternatives
• Managing SCCD7.5 and TSAM7.5 installation and configuration on Linux servers,and DB2 UDB, Web Sphere 8.1.
• Working with Service Catalog offerings Business team to define Business Process Requirements (BPR) for Implementing IBM SmartCloud Control Desk7.5 to CalCloud.
• Collaboration with the project’s senior architect to assist in design and documenting the overall methodologies that will be used to implement multiple complex process using IBM SmartCloud Control Desk7.5 & TSAM 7.5
• Confidential system administrator provides day to day administration (care and feeding) of the private cloud virtual machine provisioning environment to maximize uptime and customer satisfaction.
• Plan and execute changes. This includes following defined change management guidelines. Changes could be to resolve problems or apply maintenance to the environment
• Provided proper and professional communication with the customer, SDM and team members
• Provided advice on IBM SmartCloud Control Desk7.5 implementation and enhancement alternatives· 1.Managing Maximo installation and configuration on Windows servers,and Oracle 11.g,the desktop PC and mobile tablets.
• SCCD 7.5 Integrated using ITDS, REST API & Integration Framework (MIF) with Tivoli Service Automation Manager for CalCloud System.
• Creating and modifying workflows in SCCD 7.5 to map with CalCloud business process.
• Tivoli Service Automation Manager 7.5 Configuration and its Price Book workflow configuration to make VM configuration and its resources setup
• Creating escalations, Security groups, User, Automation Scripts., SLA’s, roles and conditional expressions for CalCloud business process.
• Analyze customer business requirements and application objectives
• Involved in CalCloud Release process management and releasing the enhancement on time based on release dates.
• IBM Cloud Orchestrator base installation and configuration
• IBM Cloud Orchestrator additional server installation and configurationConfiguration of IBM Cloud Orchestrator environmentcreate and configure Project,user accountsneutron network
• Weworked on Central Servers - Database, OpenStack Cellometer, Self-Service UI, Public Cloud Gateway, Administration UI, Business Process Manager, OpenStack KeystoneDeploy Region Serversand Neutron Serve-OpenStack Neutron
• Installation & Configuration of the IBM Cloud Orchestrator Health & Performance dashboard.
• Installed and configured IBM SmartCloud Control Desk7.5 Sandbox, Development and Test and Production Environments
• Configured IBM SmartCloud Control Desk7.5 framework in all environments (DEV, UAT, PROD)
• Worked with System admin to create JMS queue configurations for all the environments
• Involved in BPR Meetings with CalCloud Business team.

Environment: red hat LINUX, IBM SmartCloud Control Desk 7.5, Tivoli Service Automation Manager 7.5, IBM SmartCloud Orchestration 2.4 (SCO 2.4) Web Sphere Application Server 8.0, DB2UDB,OpenStak

Confidential, Jacksonville, FL

IBM SCCD Consultant

Responsibilities:

• Design and configured the Start Centers for the Confidential Departments and Internal business partners.
• Developed and Converted many BIRT/ACTUATE Reports.
• Worked on the Report conversion from ACTUATE to BIRT.
• Developed and used BIRT Libraries and templates
• Customization on Assignment Manger application and Bean Class customization using Java, Interface customization with existing user exit classes
• Customization for the integration MBO Classes (MBO, BEAN, APPBEAN, DATABEAN Class customization field level, validation cleasses) as well new cron task class for sql update.
• Performed daily system checks to assure proper system operation.
• Participate in analyzing all EAMS system problems, diagnosing and finding the root cause, and serving as the primary lead for achieving problem resolution.
• Customized and configured the Self Service Center and Shopping carts configuration
• Design and Configured the Service Catalogs
• Created and Configured the Offerings configurations
• Jobs plans and Response Plans configuration
• Design and configured the Workflows process to map the Confidential Catalog offering management and fulfillment approval process.
• Created and modifying workflows for upgrade Maximo 7.5 to map with COJ business process.
• Creating escalations, Security groups, User, Automation Scripts., Service Level Agreements, roles and conditional expressions for COJ business process.
• Analyze customer business requirements and application objectives
• Develop configuration design, functional, and technical specifications to meet customer needs.
• Installed and configured IBM SmartCloud Control Desk7.5, Development and QA and Production Environments
• Configured IBM SmartCloud Control Desk7.5 framework in all environments (DEV, QA, PROD)
• Worked as a System admin to create JMS queue configurations for all the environments,
• Extensively Used Migration Manager application to promote the configuration from one environment to another environment.
• Configured the Migration Manager Groups and Migration packages to perform the Migration from one environments to another

Environment: Windows Server 2008 R, SmartCloud Control Desk 7.5 (MAXIMO7.5,TAMIT7.5, TSRM 7.5, CCMDB7.5), Web Sphere Application Server 7.0, SQL Server 2008

Confidential, Jacksonville, FL

IBM MAXIMO Consultant

Responsibilities:

• Working with Service Catalog offerings Business team to define Business Process Requirements (BPR) for Implementing IBM SmartCloud Control Desk7.5 to Confidential .
• Collaboration with the project’s senior architect to assist in design and documenting the overall methodologies that will be used to implement multiple complex process using IBM SmartCloud Control Desk7.5
• Provided advice on IBM SmartCloud Control Desk7.5 implementation and enhancement alternatives· 1.Managing Maximo installation and configuration on Windows servers,and Oracle 11.g,the desktop PC and mobile tablets.
• Integrated using Maximo Integration Framework (MIF) 7.5 with Rational and Confidential TECS System.
• Creating and modifying workflows in Maximo 7.5 to map with Confidential business process.
• TADDM Configuration and its Discoveries.
• I, II & III level’s discovery with TADDM for the Customer site and reconciliation with TSRM, CCMDB and TAMIT using ITIC
• CI discoveries and its promotions (Discovered CI, Actual CI & Authorized CI) into CCMDB.
• Creating escalations, Security groups, User, Automation Scripts., SLA’s, roles and conditional expressions for Confidential business process.
• Analyze customer business requirements and application objectives
• Involved in Confidential Release process management and releasing the enhancement on time based on release dates.
• Develop configuration design, functional, and technical specifications to meet customer needs.
• Participated in periodic status checks with customers and project team to assess progress against plan.
• Installed and configured IBM SmartCloud Control Desk7.5 Sandbox, Development and Test and Production Environments
• Configured IBM SmartCloud Control Desk7.5 framework in all environments (DEV, UAT, PROD)
• Worked with System admin to create JMS queue configurations for all the environments
• Involved in BPR Meetings with Confidential Business team.

Environment: redhat LINUX, IBM SmartCloud Control Desk 7.5 (MAXIMO7.5,TAMIT7.5, TSRM 7.5, CCMDB7.5), Web Sphere Application Server 8.0, Oracle 11g

Confidential, Los Angeles, CA

MAXIMO 7.5 Interface Developer

Responsibilities:

• Working with LADWP Govt Business team to define Business Process Requirements (BPR) for Integrating Maximo 7.5 to LADWP Mainframe systems.
• Collaboration with the project’s senior interface architect to assist in design and documenting the overall methodologies that will be used to implement multiple complex interfaces between Maximo 7.5 and various systems.
• Provided advice on interface implementation and enhancement alternatives·
• Analyze customer business requirements and application objectives
• Develop configuration design, functional, and technical specifications to meet customer needs.
• Participated in periodic status checks with customers and project team to assess progress against plan.
• Installed and configured Maximo 7.5 Sandbox, Development and Test and Production Environments
• Configured Maximo Interface framework in all environments
• JMS queue configurations for all the environments
• Involved in BPR Meetings with LADWP Business team.
• Involved in Decision taking meeting for the Maximo Interface Meetings
• Involved Interface design and crated the design document for Maximo 7.5 Interface and Mainframes System.
• Worked on Interface design document for the ERSP Interface Development.
• Define and designed the Maximo 7.5 Integration Business Process for the ERSP External System.
• Work with external System team (OGMA) on Web Services Integration.

Environment: redhat LINUX

Confidential, West Sacramento, CA

MAXIMO Architect / TAMIT Consultant

Responsibilities:

• Working with Confidential Govt Business team to define the CAMMIS business process for Asset Management for IT.
• Requirements gathering and requirement analysis, designing the solution for the State CA-MMIS business process map to IBM Asset Management for IT workflow process.
• Technical and Functional specification Design (TSD & FSD) document preparation based the customers business requirement and also preparation of Functional Design Document creation (FDD) for the project.
• Analyze the issues and classify them by type (technology, business process, data integrity, etc.)
• Work with SMEs to identify agreeable solutions
• Create/modify business processes as needed to match the agreed upon new procedures
• Develop system monitoring and expecting reports.
• TAMIT 7.2, TAD4D, SKWBT Software’s installations and Configuration in Production, Test and Developments Environments.
• Software discovery with TAD4D, SwKBT for the Customer site and reconciliation with TAMIT.
• Involved in TAMIT Administration. Organizations, classification, communication templates, set, calendars, and reports using specific modules in MAXIMO.
• Configuration of database using Database configuration module, and its deployment.
• CA-MMIS Legacy WASP Bar code data migration to TAMIT.
• CAMMIS legacy data loading and its Migrations in to TAMIT
• Interface development with XML file configuration using MIF from External system WASP Barcode scanning database to TAMIT.
• Design and Development of BIRT Reporting.
• Adhoc report generation using BIRT Query based report tool
• TAMIT custom report generation using BIRT Report development tool
• BIRT Report administration using IBM MAXIMO Report administration Module.
• Writing Test cases for this CAMISS TAMIT Implementation project.
• Involved in UAT with State Govt Business team.
• Production Implementation and Developments for CA-MMIS TAMIT Project Go-live.
• Day to day support until project go-live complete

Environment: AIX 6.1 64bit, TAMIT7.2, TAD4D7.2, SKWBT, ITIC Web Sphere Application Server and DB2 9.7

Confidential, Detroit, MI

MAXIMO Consultant / MAXIMO Tech Lead

Responsibilities:

• Consulted with client companies to provide IBM Maximo Integration with World Facility Group helpdesk for the Confidential Maximo V71 Application Implementations solutions along with strategic planning and project leadership over systems migration, configuration, administration, upgrades and troubleshooting initiatives.
• Key Contributions: Working with team to suggest business process improvements and implementing them.
• Requirements gathering and requirement analysis, designing the solution for the Client business process map to IBM Maximo workflow process.
• Technical and Functional specification document preparation based the customers business requirement process and also preparation of Functional Design Document creation (FDD) for the customer.
• IBM Maximo 7.1 Transportation Software’s installations and Configuration in Production and Test Environments.
• Development and configuration of MAXIMO applications using application designer and their deployment.
• Web logic Application server administration fix pack update. Configuration of the External system for the WFG Help Desk Interface Development
• Configuration of the Publish Channel as well Enterprise Services for the WFG Help Desk Interface Development.
• Configuration of the Migration manager for the WFG help desk.
• Configuration of the Error handling as well error reporting for the WFG Help Desk Interface Development.
• Configuration of the External System, Endpoints, Massage tracking and Massage reprocessing for the WFG Help Desk Interface Development.
• Configuration of the Business processing rule for the WFG Helpdesk Interface.
• Configuration of the work order interface development for the WFG Help Desk.
• Configuration of database using Database configuration module, and its deployment. Custom object creation,
• Working with MIF for Maximo <-> WFGHD Interface development with XML File Configuration.
• Performed daily system checks to assure proper system operation.
• Support and manage “day-to-day" system maintenance activities such as data loads, corrections, troubleshooting issues reported by Help Desk and end-users, consultation with functional team members, developers.
• Participate in analyzing all EAMS system problems, diagnosing and finding the root cause, and serving as the primary lead for achieving problem resolution.
• Manage user account information, granting access to Maximo Modules / reports, resetting passwords, etc.
• Maintain the Maximo system configuration documentation.
• Participated in analysis and tune up of the EAM system to achieve optimum system performance.
• Monitor the interface processes between Maximo and external systems(WFG helpdesk).
• Resolve failed transactions as needed.
• Coordinate Maximo environments at a system files level and manage the migrating changes to all environments including production, test and development.
• Manage and implement Production code releases as well as IBM Maximo Upgrades.
• Manage Maximo electronic auditing process / tables and facilitates the retrieval of record histories.
• Administer BIRT servers; manage report operation and user access. Assist in the development of Maximo reports, KPIs and ad hoc queries.
• Administer the Maximo linked documents and related data Systems.
• Participate as a team member in any design / development activities affecting the EAM system and analyzes modifications to external systems to which the EAM system is dependant to assure continued proper interaction.
• Serves as a member of the EAM Change Control Board.
• IBM Maximo Support and GM Transportation Technical Support for issue resolution, help and support.
• Serves as the primary contact person for the EAM Help Desk and GM Transportation Technologies Department.
• The EAM Sysadm will communicate (translate) user issues and requests to the appropriate GM support area, as well as, attaining and implementing solutions.
• Helping the team with diagnosis and fixing of issues faced in configuration, deployment,
• Writing Test cases for this project.
• Involved in the Maximo <-> WFGHD Integration testing.
• Worked with Customer to complete the UAT and Project Go - Live

Environment: Windows Server 2008, Maximo 7.x, Oracle 10g, Web Logic 92, MIF, XML, TOAD for Oracle.