SUMMARY:

Proven leader with a body of knowledge leading enterprise process life - cycles programs/projects with emphasis on operational transformation. Effective business management partner and front-runner who conveys awareness to organizational and technological vision by providing a workplace quality culture. Directing the fulfillment of Governance (Policy, Standards and Controls), assuring Risk & Compliance (GRC), partnering with Identity Access Management, Cyber Security, and Security Assurance, Operations, and Delivery Services channels across the Enterprise. Responsible for leading resources within Operations, Infrastructure, Architecture, Quality Assurance, Business development, and 3rd party vendor relations following various Application Lifecycle Management (ALM) and IS Project/Program Delivery Methodologies.

CORE COMPETENCIES:

Foundation supporting SDLC, Waterfall, Agile, Data Security Standard (DSS), NIST, and SOX coupled with framework implementation utilizing ITIL, Lean Six Sigma, and PMBOK methodologies.

VITAL STRENGTHS:

• 15+ years providing Management leadership for Risk and Compliance, Marketing and Adoption, and SIAI Audit and Remediation. Lead and coordinate cross-functional, cross-departmental, teams responsible for all aspects of a Risk, Governance, Compliance, Application and Infrastructure Program/ Project, Development, Testing and Implementation.
• 12+ years providing risk remediation and operational compliance leadership to business and technology partners using Business Continuity Routines (BCR) principles. Tactically driving disposition of Application vulnerabilities to ensure a positive risk adverse culture with Programs and Infrastructure.
• 15+ years of 3rd party management, contract creation and negotiation to fulfillment, Business Case development, estimates, Project Portfolio and Resource Management, RFI/RFP/RFQ, sourcing and performance scorecards to contractual SLA & OLAs.

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, North Carolina

Global Technology & Operations Security Consultant

Responsibilities:

• Serves as the senior technology consultant responsible for managing the Global Technology & Operations (GT&O) security vulnerability assessments.
• Providing independent risk coverage on critical issues, responsible for understanding Information Security policy standards and the controls associated with the policy requirements.
• Resilient understanding of bank explicit security processes and regulatory obligations with respect to high risk data. Accountable for ensuring compliance with policies, limits, standards, controls, metrics, and Change Control Observations within defined corporate standards for Application and Databases.
• Accountable for application security vulnerability assessments, risk oversight, and review of all aspects of the risk and control scans for identity and access management, 3rd party cyber assessment, and the interdependencies of the security controls implemented across the network.
• Managing the engagement with the LOB, Governance, and Change Control with a focus on detecting, remediating and preventing operational risk across Global Technology & Operation to ensure compliance to self-inspection programs; standards, policy and program execution in support of the Confidential Risk Framework.

Confidential, Charlotte, North Carolina

Sr. Global Information Security (GIS) Consultant

Responsibilities:

• Served as the senior technology subject matter expert for exception management for C-Level Business and Technology Sponsors managing end-to-end global Exception program. Responsible for managing the global compliance and Risk and Control Self -Assessment (RCSA) remediation for Monitoring, Response, and Forensics efforts.
• Ensuring compliance to RCSA regulation associated with policies, regulatory obligations, limits, standards, controls, metrics, and Change Control Observations within defined corporate standards for Application and Databases. including Data Security Standard (DSS), NIST, and SOX coupled with framework implementation utilizing ITIL, Lean Six Sigma, and PMBOK methodologies.
• Accountable for controls, methodologies, and governing the maturation process of LOB requests for exceptions from existing logging and monitoring requirements.
• Assisting LOB with strategies for Applications and Databases containing confidential and proprietary data. The lifecycle reviews evaluate environment RCSA scores, application, and database content, change control Storm/Observation submission, upstream and downstream validation, and approval strategies of discrete cross-functional and integrated programs.

Confidential, McLean, Virginia

Sr. Program Manager (Consultant)

Responsibilities:

• Accountable for the strategic counsel of the Single Family Operations technology audit remediation and closures submissions.
• Managed the integrated audits remediation and governance program for clients, C-level stake-holders, and global partners and new channels associated with user-provisioning and process assessments (current and future state) for Business, Information Security, Delivery Services, and Multi-Family.
• Responsible for creation and delivery of the program strategic operational and process roadmap.
• Acts as an advisor and steward for the program and lead the annual planning cycle for integrated roadmap project sequencing, dependencies, and other constraints, ensuring awareness and strategy alignment.
• Managed the resources, budgets, governance, risks remediation, and controls for the counterparty digital engagement provisioning systems for the Loan Advisory Suite (LAS) Program.
• Managed the Self-Identified Audit Issue (SIAI) program for the Loan Advisory Suite (LAS) Program which included multi-level assessments, planning, data sourcing and global Business Operational Readiness and Capabilities Reviews to support the Federal Housing Finance Agency (FHFA) Securitization Platform and Basel III methodology changes.
• Managed complex methodologies, policies and procedures of integrated roadmap project sequencing, dependencies, and other constraints, ensuring awareness and strategy alignment of applications within cross-functional and integrated programs.

Confidential, Gaithersburg, Maryland

Sr. Network Program Manager (Consultant)

Responsibilities:

• Managed the consistency of ITSM goals for systems availability, application performance, scalability, throughput, and data security.
• Partnered with C-level Bureau leaders to ensure compliance to regulation including Data Security Standard (DSS), NIST, and SOX coupled with framework implementation utilizing ITIL and PMBOK methodologies.
• Negotiated multi-million RFI/RFP, analysis and requirements, consultant contracts, KPI’s, and service agreements for hardware and software migrations, upgrades and out of service compliance.
• Responsible for the Go-no-Go authority for patch management activities to include software version updates; OS patch updates, anti-virus updates, Database, and Application Rollbacks for systems and network configurations for hardware/software requirements for Oracle, SAP, Hyperion, Sunflower, SQL, Citrix, and customized COTs environments.

Confidential, Gaithersburg, Maryland

Sr. Program Manager

Responsibilities:

• Responsible for leading a team of Business centric project and program managers to deliver $55M in application and infrastructure projects following the IS Project Delivery Methodology.Accountable for managing integration of vendor (IBM) outsource return to internal PMO deliverables.
• Partnered with C-level leaders from applications within cross-functional and integrated programs from business, technology, enterprise architecture, finance, and shared services partners to assess constraints for optimal sequencing.
• Supported global program implementations within an Infrastructure Library (ITIL) framework, capacity planning, test, and production patch management, database administration of Microsoft SQL, Oracle, monitoring of IT risk remediation and Operational Readiness Review pre-launch authorizations.

Confidential, Herndon, Virginia

Sr. Program Manager

Responsibilities:

• Accountable for building a security conscious culture and infrastructure team to support a blended and fast-paced $32M technology program.
• Managed the resources, budgets, governance risks, and controls between Business, Development, and Test teams for servicing and process automation.
• Utilizing ITIL framework coupled with Configuration Management solutions managed the association between change and configuration management for applications and databases for Accounting Data Warehouse (ADW), Securities, Single Family Loans, and Commitments.

Confidential, Frederick, Maryland

Sr. Program Manager (Consultant)

Responsibilities:

• Quality Assurance and Governance lead of disaster recovery planning, Incident management, and remediation efforts.
• Negotiated RFI/RFP/RFQ requirements, evaluations and integrations of 3rd party hardware and software service.
• Managed KPI’s and Program Capital and Operational expenditures (CAPEX/OPEX).

Confidential, Herndon, Virginia

Sr. Change Management Project Manager (Consultant)

Responsibilities:

• Accountable for providing Restatement oversight for servicing and process automation projects.
• Facilitated environment promotions, Rollbacks, and After-the-Fact, applications, databases migrations, decommissioning and break-fixes releases.
• Accountable for pre-launch activity within Clarity and Remedy and facilitating Change Control Board activity to allow environment and production promotions. Supporting implementation planning, work breakdown activity, strategies for complex projects, processes and change initiatives.

Confidential, McLean, Virginia

Program Director (Consultant)

Responsibilities:

• Responsible for strategic planning of IT Roadmap activity. Accountable for representing the Business with developing work plans to outline resource requirements using BPM methodologies for substantial business process changes across the functional organization.
• Partnering with project sponsors, business leads, and IT partners on technical customized project analysis and strategy delivery for offshore and domestic IT projects.
• Managed process designers/technical writers, offshore and domestic IT resources collaboration and prescribed the Project Methodology to support the project life-cycle phases of planning, designing, building and testing, preparing, deploying and continuation.
• Develop and maintain client relationships, monitor and track milestones, critical path analyses, risk assessment and project deliverables, construct project scope and scope statements, project plans and strategies, work with Steering Committee and Project Sponsors while facilitating weekly triage meetings to support issues, risks, and core dependencies. Utilizing MS Office Suites, Project Server, Plan View, SharePoint, Remedy, Clarity, Documentum