SPECIALTIES

EXPERIENCE

Confidential

IT Program Manager

• Kaiser Permanente is an integrated managed care consortium, made up of three distinct groups of entities: the Kaiser Foundation Health Plan and its regional operating subsidiaries Kaiser Foundation Hospitals and the autonomous regional Permanente Medical Groups.
• Managed large complex BI project tracks with a total managed project budget of up to 10 million.
• Managed development of effort driven project plans across several independent projects.
• Provided consulting for business partners for business case development in the use of analytics and business intelligence.
• Evaluated best practice recommendations and trade-off scenarios to enhance the Project Quality Plan.
• Managed a combined project team of up to 5 on-shore and 20 off-shore IT resources.

Confidential

Service Delivery Manager Health IT

• Practitioners First is a Health IT consulting firm providing software solutions and managed IT services to small and mid-sized medical practices
• Service Delivery Manager responsible for all aspects of managing and delivering IT services to small and mid-sized medical practices
• Establishing Software Requirements
• Coordinated and conduct Live Demo of the relevant software solutions
• Increasing operating profits by introducing cost efficiencies
• Ensuring compliance with all regulatory and reporting requirements on an ongoing basis
• Analyzed clinical workflow, created a Meaningful Use and Physician Quality Reporting System PQRS compliance roadmap, and chalked out an EHR implementation plan for small and mid-sized medical practices

Confidential

Release/Service Delivery Manager

• Deloitte Consulting is a management consulting firm in Strategy Operations, Human Capital and Technology Services.
• Responsible for planning, developing, coordinating and leading software release activities with application and support teams
• Developed and managed the roll out schedules, implementation plans and activities/tasks for and across all functional groups involved in the release
• Acted as the gatekeeper in facilitating all agreed entry/exit criteria in the production environment
• Tracked corrective actions of change related incidents
• Improved quality and ensured on-time delivery of release management deliverables

Confidential

Senior Business Intelligence Consultant BI SME

• HP Enterprise Services is the global business and technology services division of Hewlett Packard's HP Enterprise Business strategic business unit.
• Supported and extend the functionality of the Fusion Center by providing SAP Business Intelligence and Data Management support.

Confidential

Director of Data Business Intelligence

• Responsible for the successful day-to-day delivery of application services, release management, enterprise change management, metrics, service level management, and procurement.
• Managed a team of SAP BI/BW Developers/Data Analysts who analyzed and visualized critical aspects of ITegrity's business using data mining, geographical analytics, dashboards and innovative visualization software.
• Developed and maintained the Business Intelligence portfolio and roadmap. Managed and translated application functional requirements into technical requirements and solutions built and integrated solutions managed their implementation, created SOP's and provided ongoing application support.
• Coordinated with technology leaders to identify and prioritize key systems initiatives.
• Partnered with senior leadership on the continuing transformation of ITegrity into a data and analytics driven organization.
• Lead the integration efforts for merging BI platforms with enterprise systems and applications.

Confidential

Senior Business Intelligence Consultant BI SME

• Participated with account management team in building a strong business partner relationship with the client. Ensured customer satisfaction is maintained by meeting current and potential infrastructure and application needs
• Provided technical, researcher and senior leadership to develop business intelligence solutions that support the monitoring and management of cost effective healthcare delivery
• Assisted with the development and finalization of operational dashboards using QlikView Dashboard software.

Confidential

Senior Business Intelligence Consultant BI SME

• Acted as a Primary Analyst/SME for the SAP BusinessObjects Data Services deployment. Designed and created ETL mappings/sessions/workflows to move data from source to reporting data warehouse.

Business Intelligence Center of Excellence Lead Confidential

• Managed and oversaw multiple concurrent projects for application development, enhancement and maintenance.
• Provide technical leadership to DHS CIS in its business intelligence initiatives.
• Lead a team of 25 resources in the BI Center of Excellence COE with a charter to enforce governance standards, best practices, user support and management, user training, and communication.
• Interacted closely with top leadership to formulate standardization strategies, best practices, promotion strategies for the BI tool to enhance user adoption, and end user management.
• Designed and architected Business Intelligence solutions in a data warehousing environment using Oracle BI tools and applying industry best practices.
• Collaborate closely with the senior leadership to develop SOP's, proposals, presentations and statement of work SOW
• Provided both pre- and post-sale technical support.
• Developed a Business Intelligence roadmap and recommendation strategy on how to develop and promote the Analytics Information Management Practice at Mythics, which intern would increase business footprint

Program Confidential

• Provided strategic management consulting and federal project management services.
• Developed and maintained a high level design plan for the overall logical and technical IT infrastructure architecture.
• Assisted in the design of data marts, requirement gathering using agile style requirements gathering methodology and supervised the software development effort using Crystal Reports XI, SAP BusinessObjects Universe and Web Intelligence.
• Conducted research and proposed products, systems, and process improvement solutions as appropriate.
• Lead the implementation effort for both SAP BusinessObjects and BusinessObjects Data Integrator on a Linux and an MS Windows Environment.
• Developed, documented, communicated, and enforced a technology standards policy - Conducted research on emerging technologies in support of infrastructure development efforts and recommended technologies that would increase cost effectiveness and infrastructure flexibility.
• Worked with project management teams to develop, and implement project plans, governance framework, performance measurement and reporting, communications and stakeholder management plans and strategies.
• Providing architectural consulting advice, direction, and assistance to Systems Analysts, Systems Engineers, and other Systems Architects - Assisted in documenting and developing in-depth knowledge of a client's existing IT systems architecture and technology portfolio.
• Managed a team of 20 technical and business resources - Lead the planning, designing, testing, and overseeing the development of an end-to-end infrastructure architecture.

Principal Consultant Confidential

• Deployed APOS ESRI GIS tool kit for BusinessObjects.
• Designed and conducted custom SAP BusinessObjects training sessions.
• Prepared, and deployed emergency Disaster Recovery and Data Recovery solutions.
• Designed test plans and conducted usability testing for various Business Intelligence reports.
• I lead a team of 10 developers responsible for implementing innovative reporting solutions to enhance performance.
• Provided mentoring and development assistance - Created reporting GUI standards and procedures for developing new and modifying existing reports.
• Acted as a Principal Consultant/Project Lead for the Enterprise Reporting System deployments using SAP BusinessObjects.
• Provides pre-sale technical support.

Program/Relationship Manager Confidential

• Directly responsible for all IT resource planning, budgeting and operational initiatives for this company. Held autonomous decision-making authority for all IT development and expansion issues, with a focus on IT organization design, system integration, emerging technologies, enterprise architectures, strategic alliances and data security.
• Directly responsible for multiple delivery for a 10 teams with a 70 off shore and 30 onshore model.
• Acted as a Business specialist as well as a Technology Generalist - with focus on SAP BusinessObject.
• Analyzed legacy system and downstream applications to determine options for data integration. Mapped source to target data structures and determine all needed translations.
• Worked closely with Business to drive detail Requirements - Developed use cases, process models, and activity diagrams to support software development project. Provided strategic consulting support in defining and designing business processes, and apply enabling technologies based on customer requirements.
• Created documents in the area of Business Requirements, Business Process Mapping and Reengineering, Functional Specifications, and Design Specifications for a progressive Healthcare Provider
• Acted as a liaison between Information Systems and Hospital Quality Management department by conducting business/data analysis and research - Integrated human resources, clinical and financial, supply chain and information management and IT across the organization to improve efficiencies. Utilized technology to better integrate, standardize and transfer knowledge of administrative and clinical information.

Crystal Reports Specialist Confidential

Accounting, Human Resources, Project Management and Operations.

• Member of Seagate Crystal Reports development team specializing in Human Resource, Financial Accounting and Project Management modules.
• Managed all aspects of report development including requirement definition, report design and implementation, and integrating reports into Bidteks' application.
• Successfully completed over 300 projects by modifying, redesigning and creating new reports - Collaborated with application programmers and technology support groups to resolve issues and make improvements to the existing set of standard reports embedded within the application.

COMPUTER HARDWARE SOFTWARE SKILLS

Languages: Visual Basic, Visual C , PLSQL, SQL and .JSP

Operating Systems: Widows 2000, Windows 9.x, Windows NT Linux and UNIX

RDBMS: Ingres, Informix, DB2 9.1, MS Access, Oracle, SQL Server, J.D. Edwards and Facets

Packages: Crystal Reports, MS Access, MS Excel, MS Project, Siebel eBusiness Application, Viewpoint, Documentum, PeopleSoft, TOAD, Tivoli, Actuate, Informatica, SAP BusinessObjects, SPSS, ESRI, OBIEE, IBM Rational ClearQuest, IBM Rational Rose, Visio and Erwin.