SUMMARY

• 4 years of work experience in Application Software Designing, Development, Testing and Implementation across different functional areas. 3 years of experience on salesforce.com involving on configuration, customization, integration, communities, deployment, supporting CRM application and classic to lightning migration, creating lightning components using lightning design system.
• Experienced in all phases of Software Development Life Cycle (SDLC), quality management systems and project life cycle processes
• Have experience in Sales Cloud/Service Cloud.
• Exposure to Web Based Application, Client Server based Application with 1 years of Java/J2EE development experience.
• Having 5 years of experience in Sales Force.com CRM platform as a developer and tester.
• Extensive experience on Apex development in creating Objects, Triggers, Apex Classes, Standard Controllers within Governor Limits.
• Exposure to Custom Controllers and Controller Extensions
• Maintain and support the objectives of current Customer Relationship Manager (CRM) and Apttus Configure Price Quote (CPQ) systems.
• Focal areas will include, but are not limited to, Apttus CPQ as primary CRM/CPQ application for product configuration, program pricing and quote automation.
• Built customized Lightning components replacing the existing ones; using JavaScript on the client side and Apex on the server side.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Replaced all the JavaScript buttons with Quick Actions or Lightning Components in Lightning.
• Involved in building Lightning Components Apps to provide better and more interactive interfaces to end - users, which helps in Sales enhancements.
• Have performed page layout customization, page layout assignment based on profiles and created custom links based on user requirement.
• Good understanding of Data warehouse concepts and its features like Star Schema, Snowflake Schema, SCD’s.
• Ability to write complex SOQL, SOSL quiries across multiple objects within the SFDC database.
• Thorough understanding and good experience on Data Loader.
• Experienced in Creating Roles, Profiles, Users, Email Services, Page Layouts, Workflow Alerts and Actions.
• Experienced in Analysis, Design, Development and Testing of the SFDC application according to the business requirement.
• Generated various Reports, Dashboards and Approval Processes.Experience in Implementing and executing System Logs and Debug Logs.
• Good exposure to Restful Web Services.
• Experience in data migration and integration using Apex Data Loader, Jitterbit Data Loader and Lexiloader.
• Experience in source version control system (SVN, GIT).
• Have experience in using Ant, TestNG and Junit.
• Used Jenkins/Hudson as continuous integration tool.
• Expert in SFDC Administrative skills like creating Profiles, Roles, Users, Relationships, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events.Experienced working with salesforce.com sandbox and production environments, also with Eclipse IDE Force.com Plug-in environments.
• Proficient in creating Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Hands on development experience in creating Lightning Applications on Salesforce1.
• Formatting and migrating user data into LE, Implemented Salesforce Lightning Components for small set of users within the organization.
• Created multiple Lightning Components, added CSS and DesignParameters from LDS(LightningDesign System) that makes the Lightning component look and feel better.
• Extensive Knowledge on Salesforce end to end implementation.
• Exploring App exchange applications and integrating them withSalesforce.
• Created Web Services for handling requests and API based applications using REST or SOAP-based web services (SOA)
• Extensively worked on web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, J-query, Tool tip & Auto Complete widget, SOAP, REST, BULK and METADATA API.

TECHNICAL SKILLS

Operating Systems: Linux, Windows, MacOs

SFDC Technologies: SalesforceCRM, Apex,Classes/Controllers, Workflow & Approvals, Case Management Automation, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, Apex Web Services, AJAX, Validation Rules, Formulae, Custom objects, Page Layouts, Record

Languages: Java, SQL, SOQL, Ruby, shell script, JavaScript, Apex

Salesforce Tools: Eclipse, Force.com IDE, Apex Data Loader, workbench

Web Technologies: JSP, J2EE security, JDBC, WSDL, JMS, Hibernate, JQuery, HTML, CSS

Databases: DB2, Oracle 9i/10g/11i, SQL Server, MS Access, Excel

Frameworks: Struts, Spring MVC, Play, Restful, Lego

Web/Application Severs: Weblogic, Websphere, Tomcat

PROFESSIONAL EXPERIENCE

Salesforce Developer/Lightning Developer

Responsibilities:

• Gathered user requirements and involved in application design discussions and documentation for both Post Sales and Pre-sales.
• Involved in Workflow Management Template creation and Task Search page generation.
• Was also involved in generation of rules to automate the process of Creating Project, Auto assignment of Task, auto opening of successor or predecessor tasks.
• Created Util classes and Batch files to clone Project, Phase and Tasks from its corresponding templates.
• Created VF page to display all sObject metadata on the Task template. These metadata were in turn used to dynamically display fields on Task Page
• Maintain and support the objectives of current Customer Relationship Manager (CRM) and Apttus ConfigurePriceQuote (CPQ) systems.
• Focal areas will include, but are not limited to, Apttus CPQ as primary CRM/CPQ application for product configuration, program pricing and quote automation.
• Provide and coaching in the use of CPQ CRM systems. Identify and development gaps and create plans to address.
• Implemented Quote-to-Cash solution using APTTUS CPQ. Depth understanding of the APTTUS CPQ, APTTUS CLM data model and functionality.
• Optimized the code to resolve SOQL 101 errors
• Created trigger to identify the Seed and Node of Proposals on a opportunity
• Created dynamic VF Search pages using sObject parameters and Components for Service Console
• Created Generic Pagination to handle 7+ data tables pagination on the search page from Service Console
• Helped Business Analysts with data scrub and UAT
• Co-ordinated and helped tester and users to complete testing and UAT
• Worked in Agile project model and involved in documenting IT Stories and scoping sprints
• Involved in production deployment for the sprint stories that our team owned.
• Was involved in integrating to external application using Rest API Calls
• Worked on synching DocuSign status and saving the Docs in SFDC
• Generated various of Workflow, Triggers, Validation Rules, VF Components, VF pages, Controller class etc.
• Worked in parallel with multiple projects.
• Designed and generated triggers, Vf pages to capture County Partner and Lending Partner on a Service Contract.
• Managed users, hierarchical roles, profiles, security controls and territory management.
• Actively involved in fixing production issues.
• ImplementSalesforce.com Communities and on-board users utilizing standard profiles and objects.
• Involved in setting up customer portal for better service process and solution management.
• Written Apex REST web service classes for inbound calls tosalesforcefrom external applications; developed apex HTTP callout and generated Apex classes using WSDL2Apex (generated stubs) to invoke external application fromsalesforceto retrieve data and render insalesforceUI.

Environment: Salesforce.com platform, Workflow and Approvals, Reports, Custom Objects, Tabs, Email Services, Apex Language, Visual Force Pages, Components and Controller, Email Services, HTML, Reports, Dashboards and Informatica, JavaScript, Eclipse IDE Plug-in, Data Loader, Java Script, CSS.

Salesforce Developer

Responsibilities:

• Involved in requirements gathering with multiple project managers, to better customize, and utilize the full functionality of the Salesforce.com CRM solution.
• Moved the tables like Opportunities, Accounts and Contacts to the Salesforce CRM Standard objects.
• Worked on maintaining the functional areas of accounts, contacts, leads, campaigns, opportunities, quotes, activities dashboards.
• Customized the dashboards to monitor lead activities based on sales geography.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components.
• Written SOQL queries against force.com API.
• Used Force.com Eclipse IDE plug to develop the classes and triggers.
• Design, develop and configure customized solutions using the full CPQ toolset
• Maintain and create workflow rules, validation rules, formula fields, escalation rules, auto-assignment rules, with regards to CPQ and pricing rules.
• Developed different Visual Force Pages to suit to the needs of the application using different Visual force components.
• Using Apex Data Loader mapped data sources and loaded data into Call Center application.
• Used Informatica Power Center in synchronizing SQL and Oracle to the Salesforce application.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Generated different reports like standard, summary and matrix for quarterly and half yearly sales.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Participated in the sessions provided by the Salesforce team.
• Worked with Approval processes that used Email Approval steps.
• Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.
• Responsible for setting up web service integrations, Worked with Web Services (REST API's).
• Implemented Salesforce.com web services client using Salesforce web services API, Java, XML and partner WSDL.
• Implemented Agile Methodologies, Test Driven Development (TDD) with continuous builds and controlling iterative and incremental projects.
• Work on Chatter and Email integration features related to Sales cloud and Marketing cloud. Involved in design, development, planning, testing and integration of Salesforce cloud services.
• Created highly customized UI with help of Visualforce pages and components to fit the look and feel of the community to the Org.

Environment: Saleforce.com platform, Apex Language, Mule soft, Visual Force Pages, Custom Component, HTML, Web Services, WSDL, SOAP, ETL tools, Eclipse IDE Plug-in.

Confidential

Salesforce Developer

Responsibilities:

• Developed and Unit tested the enhancement projects using agile and water fall methodologies.
• Created profiles and implemented Object and field level security to hide critical information on the profile users.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Leads, Campaigns, Reports.
• Worked on developing multiple projects in parallel along with the support of different applications
• Designed, and deployed the Custom objects, Entity-Relationship data model, validation rules on the objects and tabs,
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application.
• Communicated and collaborated with upper managements and senior business partners to define Project In-Scope and Out-Of-Scope, Strategies and Deliverable.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Interacted with the Salesforce.com premium tech support team on a regular basis.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity
• Used the Force.com explorer/Developer console to build and test SOQL and SOSL queries.
• Created Visual Force Pages to override the standard functionality of New and Edit buttons.
• Developed Assignment rules, Escalation rules to enable proper routing of cases to the case team members.
• Developed workflow rules, tasks, emails and alerts to track customer related tasks and activities.
• Designed various types Email templates for auto response to customers.
• Developed custom reports to assist managers and report folders to provide report accessibility personnel.

Environment: Saleforce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows.

Confidential

Java/J2EE Developer

Responsibilities:

• Provided day-to-day technical support in maintaining system. Identified, analyzed, and resolved problems in system.
• Analyzed, Designed, Implemented and Unit tested new enhancements/Bug fixes identified in
• Webservices and Websphere Commerce applications in system.
• Monitored the application performance using tools like Wily Introscope.
• Developed and maintained technical documentation on the new enhancements and design changes.
• Communicated with the Business User to identify business requirement. Analyzed and converted the same into functional requirement.
• Communicated and collaborated with upper managements and senior business partners to define the Project In-Scope and Out-Of-Scope, Strategies and Deliverable.
• Requirement Analysis and Detail Test Estimate.
• Co-ordination with System Architect and Development Team for test data setup during system testing.
• Worked with Database triggers for a change data capture testing.
• Involved in development of stateless session beans.
• Experience working Point-Point Queue and PUB-SUB.
• Deployed applications to Websphere Application Server for Quality Testing and Acceptance Testing.
• Involved in end to end development using variety of coding frameworks including Java/J2EE, EJB and web based frameworks like JQuery, JSON, JavaScript.
• Good Exposure to Collections.
• Hands on experience with Core Java techniques.
• Interactions with mid-tier session beans and converters for exposure to Business Logic and DB’s.
• Handled Implementation classes and Interfaces.
• Strong exposure to DAO’s, DTO’s, Model Objects.

Environment: J2EE 1.3 specification, IBM WAS 5.0, WSAD 5.1.2, Spring 2.0.6, Struts 1.1, Hibernate 2.0, XML, SOAP, REST, JSP 1.2, EJB 2.0, JSTL 1.2, IBM MQ Series 5.1, HTML, JDBC, JavaScript, Servlets 2.3, SVN, Oracle9i, Unix.