SUMMARY:

• Proven Technical Expertise in a career spanning 12+ years in managing server infrastructures and data - center operations across multiple platforms (Unix, Linux, Windows).
• Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability and performance.
• Background administering Active Directory and Microsoft Exchange Server, Comfortable with infrastructure of Active Director utilizing standard practices strategies and protocols
• Accomplished Office 365 Cloud infrastructure extensive experience administrating Exchange servers, MS Lync and system software.
• Adept at system administration duties, including procuring, testing and installing security software. Especially skilled with efficient server maintenance and troubleshooting.

AREA OF EXPERTISE:

• Global IT Delivery & IT Project Management
• IT Infrastructure & Architecture
• Technology Asset and Network Management
• Data and Information Security
• Performance and Productivity Management
• Strategic planning and Innovation
• Open-Source Tools•Linux administration
• Business Continuity plan and Risk assessment
• VMWare Virtualization
• Active Directory Migration from Windows Server 2003 to 2008 R2, Group Policy Cleanup, PKI Administration and train the fellow team members & Service Desk on Active Directory, Delegate Responsibilities to Service Desk, Handle Incident, Problem & Change Management tickets, Active Directory Periodic Offline Maintenance and Documentation
• Performed cross platform audits of Active Directory (AD) objects and user permissions.
• Developed organizational units in Active Directory (AD) and managed user security with group policies
• Managing and administering Microsoft Azure Administer and monitor security appliances such as IPS/IDS appliance, WatchGuard Firewall(s), databases/web servers, and network audit scripts and testing patterns.
• Administrative and implementation support for our client’s data loss prevention (DLP) environment.
• Websense and RSA security Suite and very hand-on responsible for configuring, troubleshooting, monitoring and administration.
• Experience with PCI-DSS governance and ISO 27001 compliance framework.
• Keeping current with industry standards including PCI-DSS security standards, best practices, implementing changes and participating in annual PCI audits in presentation of controls, systems, policies and best practices.
• Linux and Windows security implementation.
• Managing and administering Operational Risk Tools (Archer eGRC)
• Expertise in Unix and Linux system installation, configuration, administration, the development and testing of backup and recovery methodologies, troubleshooting, capacity and performance planning, performance tuning, preventative maintenance, monitoring and alerting setup and security hardening
• Configured and managed AD, Exchange, DHCP, WSUS, WDS, Antivirus and backup servers in the corporate network
• Managing and administering Microsoft Azure Cloud Services Office 365 Exchange Server, SharePoint and Skype for Business)
• Linux and Windows security implementation.
• Experience with cloud based as well as hybrid public/private cloud infrastructures.

TECHNICAL SKILLS:

Operating Systems: Windows, UNIX and Linux

Hardware: HP, Dell, IBM, Tape Drives, Load Balancer Appliances.

Software: Active Directory Services, Remote access (PPTP, VPN), Windows Server Update Services (WSUS)

Network Appliance Storage: NetApp, Tivoli and EMC

Virtualization: OPENVZ, VMware Workstation and VMware Server

Communications: Microsoft Lync 2013; Microsoft Exchange Server 2010

Network Services: NIS, NIS+, NFS, DNS, firewalls, Squid Proxy and IDS Routers, Switches, PIX firewalls and Adaptive Security Appliances

Network Equipment: (ASAs), Riverbed appliance LAN / WAN, Wireless LAN, VPN, DMZ’s, Web-based applications

Network Topologies: Application Servers, TCP/IP, Routers/Switches.

Monitoring: Nagios, SYSLOG Servers, Splunk, OSIRIS File integrity

Database: MYSQL, SQL.

WORK HISTORY:

IT Manager

Confidential

Responsibilities:

• Manage and supervise Pricol IT staff, coordinates all IT functions (Telecommunication, network, servers, data integration and backup) Core CAD Design and analysis Support team daily operations including resolve information technology issues, concerns and grievances as per existing company policy.
• Managed and supported hardware and software operations at on-site and remote Data Centers, providing 24/7 service to 1,000 employees, dealers and clients. Strengthen the IT infrastructure through to implement new technologies.
• Functioned as primary Linux administer and systems engineer to maintain system services and performance - Planned and executed Linux system changes and upgrades.
• Experience in installing, configuring, supporting and troubleshooting Unix/LinuxNetworking services and protocols like NIS, NIS+, LDAP, DNS, NFS, DHCP, NAS, FTP, SSH and SAMBA.
• Monitor and maintain appropriate security environments and policies on Windows and Linux servers
• Experience with Websense, RSA Security implementations.
• Project Manager for the implementation of Office 365 for Exchange, LYNC and SharePoint.
• Monitor security compliance in accordance with CMMI Level 3 standards, policies and procedures.
• Oversee the monitoring and maintenance of IT assets across the company, including oversight of inventory system, security protocols and protection against viruses and internal and external security breaches.
• Managed and implemented SharePoint system application for various departments.
• Responsible for team performance, analyzing trends and reporting on performance metrics to management on a regular basis
• Manage large function, projects, and team with multiple areas of focus Supervise and mentor team leads and associate mangers as they grow into people management roles.
• Experience in Security Hardening in UNIX,Linuxand Windows servers.
• Responsible for supporting India, USA and UK operations.

Senior Associate IT

Confidential

Responsibilities:

• Managed and supported hardware and software operations at one on-site and two remote data Centers, including more than 60 NT servers providing 24/7 service to 400 employees, dealers and clients. Strengthen the IT infrastructure through to implement new technologies.
• My responsibilities were the managing of all day to day IT activities inclusive of helpdesk, server deployment and support, website concept development and implementation as well as integration into corporate policies and procedures.
• Implementation and configuration of open source monitoring tools.
• Provided technical phone support for Action Company. Successfully resolved customer issues regarding connectivity, peripheral compatibility, and standard software usage questions for products on the following operating platforms: Windows NT/2003 Server, Windows NT/XP Workstation, and Linux.
• Active directory installation and configuration on server. Proxy Server Setup and Maintenance.
• LDAP Server Maintenance and Configuration.
• VLAN setup for Different Production Environment. Apache and IIS administration (Web Server).
• Syslog server setup and Maintenance.
• Local Antivirus setup for Linux and Windows Servers. Installing and configuring apache web servers.

Senior System Support

Confidential

Responsibilities:

• System level analysis, identifying system deficiencies, trends, and problem areas for the implementation of corrective actions. Proficient in trouble Shooting and fault isolation to the component level, including component replacement.
• Installation, maintenance and troubleshooting of HP /Dell /IBM server with SCO Unix and configuration of NIS, NFS and PC support providing hardware and software calls at around 50 machines. Providing remote administration with PC anywhere.
• Provided technical phone support for Action Company. Successfully resolved customer issues regarding connectivity, peripheral compatibility, and standard software usage questions for products on the following operating platforms: Windows NT/2003 Server, Windows NT/XP Workstation, and Linux.
• Maintaining Linux based mail servers.
• Active directory installation and configuration on server. Configuration of management tool (VSS and CVS).