SUMMARY

• Experienced in 2 full life cycle implementation, Design and development of Maximo 6, 7.x.
• Functional skills and extensive knowledge in Maxim Asset Management, Maximo Work Management, Business analysis, Corrective action, Supply Chain Management/Procurement Management, Maximo Materials Management/Inventory Management, Maximo Contract Management, Maximo IT Service Management.
• Working experience on various industries Utilities, Transportation, Control Desk and Production Maintenance in manufacturing industry and in depth knowledge of Maximo.
• Customizing the base Maximo 7.5 application using Application Designer and Extending Maximo business objects using java/J2EE within Maximo like Assets, Locations, Work Orders and Item Creation process.
• Managing System administration activities like configuration of the database using Database Configuration application, Creating Domains, Escalations.
• Implementation / modeling for client’s requirements during the Design phase, conducting design sessions for Integration of Maximo with Oracle ERP application using MEA/MIF.
• Configuration of object structures, external systems and end points using MIF for import/export of data using MIF for a flat file structures and configuration and management of queues and data processing within Web Sphere.
• Design and Development of workflow processes, work views, communication templates and configuring Actions for work flows.
• Working closely with the end and business Users for development of standard reports across the organization and also Custom reports based on user requirements with Maximo BIRT reporting tool.
• Experience as a MAXIMO Functional Analyst and Proficient in end - end SDLC implementation of projects in areas of Functional/Technical design, build and deployments and defect tracking using JIRA applications.
• In-depth experience in entire Quality Assurance life cycle including development of Test strategies, Test plans and Test cases in various system environments and using tools like JIRA for defect tracking and testing.
• Multi Org and Multi site implementation with design and development of security groups across systems and sites and configuring start centers for security groups and Deployment of application across different client sites including Data gathering loading into application and also preparation of training manuals and training end users.
• Working knowledge with Websphere application server and good knowledge in SQL, XML, SOA, Integration/middleware technologies and JAVA, J2EE applications.

TECHNICAL SKILLS

CMMS/EAM Tools: Maximo 7.x, Maximo 6.2

EAI Tools: MIF, MEA, Seebeyond eGate 4.1.3, J Caps and ESB Technologies.

Tesitng Tools: HP Quality Centre and JIRA

Langages: Java, SQL, PL/SQL.

Application Frameworks: J2EE, MVC, Struts.

Web Technologies: XML, XML Parsers, HTML, JavaScript,WebServices,SOA.

Web Servers: Apache/Jakarta Tomcat

Application Servers: IBM Web sphere 6

Database Servers: Oracle 10g/9i, MS SQL Server, DB2, MS Access.

IDE / Tools: Oracle JDeveloper, Net Beans, Eclipse, TOAD, SQL Developer, MS Office

Operating System: Windows 7/XP/ 2000/2003/2008/98 , UNIX, Linux, DOS, MAC OSX

PROFESSIONAL EXPERIENCE

Confidential, Jacksonville, FL

Sr Maximo Consultant

Responsibilities:

• Confidential manages a comprehensive range of Fleet, Public Buildings, Jacksonville Fire Department (JFD) and Streets and Drainages, services and assets within Maximo v7.5 which leverages best-practice of Enterprise Asset Management (EAM) and aligned processes to help Confidential manage the IT landscape that is becoming more complex, virtualized, distributed and diverse.
• Support and Enhancement of the newly upgraded Maximo Asset Management v7.5 from Maximo 6.2 including Maximo for Transportation v7.5. Fixing issues bugs/Issues related to various processes after upgrade
• Streamlining various processes related to Work order Management form PM’s and other systems by working with various entities of Confidential which helped reduce the efforts as well as effective management of WorkOrder and help users to create new Jobplans, usage of services and Service ITEMS for Job plans and inventory Usage,
• Worked on enhancement of various applications like Assets, Preventive Maintenance, WorkOrder, Purchasing, Inventory, Contracts and Jobplans for various departments/sites.
• Supporting system Installations, Integration, configuration, administration, and troubleshooting initiatives including creation and troubleshooting issues with JMS queue configurations for different environments.
• Working with Business Teams/End Users for the implementation of a new supply chain process including Storeroom Management, Inventory management for PR/PO generation, reorder process and contract management in Maximo v7.5.
• Collaboration with the project’s senior architect to assist in design and documenting the overall methodologies that will be used to implement multiple complex processes using IBM Tivoli Maximo Asset Management v7.5
• Successfully implemented a new SITE setup and defining the processes for Asset Management for parks and recreational areas for Confidential with Maximo 7.5 which includes a complete end to end solution of Asset, Work Order, Inventory, Purchasing setting up the people and security groups, creation of new assets and locations, setting up stores for inventory …
• Worked on Maximo Integration Framework (MIF) 7.5 with Care System, JEA System and Confidential fuel Billing System and configured MIF for various dataloads like Assets, Locations, PM’s, Jobplans…
• Revisited the workflow process to fine tune the existing functionality and made necessary modifications for roles and actions depending upon the clients requirements in Maximo v7.5.
• Creating escalations, Security groups, User, Automation Scripts., SLA’s, roles and conditional expressions for Confidential business process.
• Worked on system configurations, Organizational and Site setup options.

Environment: Maximo 7.5, MIF, Application Designer, Workflow designer, eclipse, SQL developer, MS access, SQL server 2008, Websphere 7.

Confidential

Maximo Functional Consultant

Responsibilities:

• Designing/Implementation and of BIB MAINTENANCE APPLICATION using Maximo 7.x with usage of Confidential ’s tools repository of design patterns which enabled in creating the best of class for Functional and Technical Designs for Development.
• Responsible for preparation of High level and low level Design Documents including (Incas, Fiche Project, Transition plan, Cahier Des Charge (CDC)), different deliverable in scoping and design phase like cut over strategy, master data conceptual design.
• Working with Business Teams for requirement analysis and development of technical and functional design documentation for all the requirements and customizations for Asset Management, work Management and Inventory Management.
• Responsible for creation of Test scenarios, Unit testing, assembly testing during the implementation and helped the Business users for the End user testing. Defect Management post go-live and tracking of all the issues, Enhancement request in JIRA and responsible for planning of sprint meeting and align resources for implementation and testing.
• Created Workflows for repetitive Business processes such as Work Order flows, generating PR’s and routing the work orders across various roles within the Organization, communication templates
• Implementation / modeling for client’s requirements during the Design phase, conducting design sessions for Integration of Maximo 7.1 with Oracle ERP application which is used for INVENTORY and FINACIALS using MIF.
• Configure MIF for data loads for various Business Objects like Locations, Assets, Job Plans, PM’s, Item Master etc…
• Created External systems, publish channels, Enterprise services, end points and Object structures for transactions between BMA and Oracle ERP interface. Creation, modification and configuration of JMS Queues for external systems in MEA and MIF.
• Creation and management of security Groups across a multi-site implementation, assigning users to security groups and using conditional Expression Manager to implement access levels to different levels across Security Groups.
• Working closely with the reliability and Maintenance teams at each SITE for development of standard reports across the organization and also Custom reports based on user requirements and using the Maximo BIRT reporting tool.
• Responsible for deployment of the application at each SITE across client’s Organization, which includes GAP analysis, Introduction of application, data extraction from old systems and mapping the data to the Data load templates, assist the customers during data preparation and loading the data into Application using MIF.
• Detail system design documents to represent the technical architecture of the user requirements, such as user test cases, unit and system test Involved in project implementation (from project preparation, realization, and final deployment)
• Incident and Service Request management using Smart Cloud Control Desk (ITIL).Managing changes from Service Request and scheduling and approvals.
• Offer assistance to technical support team with tier 2 and 3 problems, delivering quality and speedy resolution to user issues. Troubleshooting defects from Test Environment in the Development Environment. Troubleshooting End Users Errors from the Production Environment.
• Investigate and troubleshoot End user reported errors and report the solution to the System Administrator Identify and classify defects from the Test Environment as Database, Maximo or Coding errors
• Participate in team meetings interacting effectively with all levels of staff and including upper management.
• Aid and Assist Core people in preparation of data during the deployment phase and responsible for development of training manuals and training the users at each SITE like Planners, schedulers, Maintenance troubleshooters etc.
• Training the end users on data preparation and also conducting the key user training to end-users. Support the users at the shop floors/SITE during the Go-live phase at each site.
• Created Data Validation tools and Created SQL generator for loading Failure codes for database injection using MSACCESS, which reduced the deployment efforts to almost result in saving 50 MANDAYS for each deployment saving efforts and costs.
• Implementation of Agile methodologies with extensive use of SCRUM methods during the phase of project development, planning sprints, builds and testing.

Environment: Maximo 7.x, MIF, Application Designer, Workflow designer, eclipse, SQL developer, MS access, Oracle 10g.

Confidential

SYSTEMS SPECIALIST

Responsibilities:

• Defining and reviewing requirements and use cases for client’s Maximo application upgrade from for Maximo v6.2 to Maximo v7.1. Participate in design sessions to identify changes required to client’s Maximo applications.
• Create Functional requirements as an input to Maximo application design and review requirements with key business stakeholders.
• Lead and facilitate the Implementation of Maximo 7.1.x application configuration and customizations to meet the business process design and application requirements.
• Created Test cases and test scenarios for the functional requirements. Executed unit and white box testing and support the Business users for User acceptance testing. Used HPQC tool as a test repository and defect tracking system.
• Customization of Clients Maximo 7.1 application using Application Designer and Extending MBO’s for various applications using JAVA/J2EE.Maximo Database Configurations and Migration of Database
• Maximo Application Migrations of XML (import/export) into various application environments
• Perform Maximo system configuration to accommodate modules as needed. Added new fields, tabs, and tables with columns and rows using application designer on Maximo version 7.1
• Development of field control, field security, dynamic value lists, crossover domains, table domains, ALN domains
• Creating, moving, modifying and duplicating assets and running reports, creating locations, condition monitoring and failure class
• Created Location Hierarchies in Maximo using Multi-Site functionality.
• Setup and modified security groups and users and granted access in Maximo. Modified user rights and set up users in the security module and assisted the end user in setting up their start center with result sets and bulletin boards.
• Setup and maintained Maximo interfaces with external systems for SAP and oracle Created and modified work calendars and adjusted time periods (shifts)
• Design and maintain Maximo Workflow using workflow designer, Create and use escalations and notifications and implement action classes for Workflows. Worked on Workflow administration for process to stop work flow and to reassign people to Workflow.
• Customized Work order, PR, PO, Vendor, Inventory and Other Functional Modules, Monitored and generated purchase queries and purchase requests through Maximo PR and monitored and guided the purchase order process.
• Using, Maximo, ensured all locations that have equipment listed; had the correct equipment listed against them.
• Planning and tracking assignments through the work order modules. Setup PM routing, work plans, safety plans and uploaded documents in support of the work.
• Generated and issued Preventive Maintenance (PM) Plans to create necessary work orders on a monthly basis for Mechanical, Electrical, and Mobile Equipment.
• Reviewed/issued daily Maintenance schedules and made sure that the work orders received in Maximo from different areas/departments have been scheduled according to their priorities and resources availability.
• Maintained and continually updated the PM and job plans in Maximo as per OEM recommendations and Maintenance history of the equipment. Audited the work orders after completion.
• Ensured the accuracy of feedback data such as actual labor, materials and tools, along with Failure Hierarchy.
• Maximo module functionality i.e. Asset Management, Work Management, Supply Chain Management, Data conversion and Migration.
• Manage field inquiries and system issues in conjunction with issues/queries to resolve system problems and training deficiencies. Develop tools and procedures for daily operational support of users.
• Performed system Administration activities like Bulletin Board, Calendars, and Adding new Users, LDAP authentication, Escalation Tasks, GL Account Maintenance, Security Group setup and User Maintenance.
• Developed over 35 BIRT reports for the key users across the organization. Developed Actions, roles and Escalations to tie workflows in to status changes, roles to manage personnel and escalation s to fire off requests.

Environment: Java, J2EE, Web sphere 7, Maximo 6.x, oracle 10g, eclipse 3.2, Web Services, Data Loads, Maximo workflow Designer, Application designer.

Confidential

SUPPORT SPECIALIST

Responsibilities:

• Providing 2nd and 3rd level support, Maintenance of Bombardier EAM / EAI (Enterprise application integration) /Applications/interfaces.
• EAM System administration and configuration modules
• Workflow development and administration
• Monitor MEA JMS Queues and the failed transactions and manage retries into Maximo
• EAM System organizational structure and application options
• Chart of accounts. Application data fields and value lists
• Electronic auditing and signature security of record changes
• EAM System linked documents
• Troubleshooting failed transactions by monitoring JMS queues for retries
• Maintaining the system logs by clearing the log files.
• Adding and modifying users and granting access to EAM System functionality
• Supporting database structure by creating and modifying tables and columns
• Creating and modifying work calendars and adjusting time periods (shifts)
• Making basic modifications to EAM System screens using a screen editor.
• Preparation/Reviewing of the estimates for Change Requests, technical/functional Design Documentation, SIT (System Integration Testing) and UAT.
• Preparing/Reviewing the Effort Estimation for any RFP’s (Request for proposals) and Cost Estimation and need to support for the Management for resource allocation.
• Analyzing data quality issues that arise during the financial reporting and fix the issue in co-ordination with the financial Business Team.
• Troubles shooting various technical issues related to connectivity between the source/target systems with eGate integration engine, Work with project teams to present current integration capabilities, define gaps in integration, and report gaps to Enterprise Architecture group for discussion and direction.
• Resolution of the tickets within the SLA (Service level agreement) timelines.

Environnent: Maximo v6.2, eGate 4.5.x, Oracle 10g, JAVA

Confidential

J2EE Developer

Responsibilities:

• Involved in Coding and Unit Testing, assembly and support user acceptance.
• Involved in Peer Reviews, Presenting the Design Walkthrough to the Client Business Team.
• Taken control CICS connectivity with Java using CTG, integrating java environment to COBOL runtime environment in mainframe during the build phase.
• Interacted with Client to solve various production issues. Communicating status to Team Coordinator on a regular basis.
• Providing support during the implementation and also postproduction support.
• Involved in trouble shooting production issues after postproduction.
• Defined and documented key process areas.
• Involved in Knowledge transferring to fellow team members.

Environment: J2EE, Java, Servlets, JSP,, JDBC, Struts 1.2, Eclipse, XML, XSLT, JNDI, HTML, JavaScript, PL/SQL, SQL Server, Unix, WAS 6 Server.