IBM Cognos BI/Analytics Architect/Administrator Resume Houston, TX - Hire IT People

SUMMARY

IT professional wif expertise spanning systems architecture, administration, development, and support.
Depth of experience includes managing tier - 2 and tier-3 support teams for a retail sales and marketing company involved in distribution and supply chain management, teh support of retail analytics teams, administration of multiple IBM Cognos BI environments, metadata model design wif IBM Cognos BI Framework Manager, and retail analytics dashboard design wif IBM Cognos BI 8, 10 and IBM Cognos Analytics 11 platforms.
Exceptional quantitative, analytical, and communication skills, wif a strong record of internal collaboration, third- party management, and customer relations.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

IBM Cognos BI/Analytics Architect/Administrator

Responsibilities:

Administration of IBM Cognos BI/Analytics 11 environment including portal security, performance monitoring and tuning, upgrades, troubleshooting of reported issues, testing and application of hot fixes, patches, and maintenance packs. Conducted disaster recovery backups of client reporting packages. Analyzed and recommended infrastructure requirements for future reporting needs.
Upgraded platform from single server to distributed environment providing for fail-over and high-availability
Upgraded teh application from 11.0.11 to 11.1.3 to 11.1.5
Implemented 3rd party application management and administration tool to aid in deployment management activities, backup and recovery, security, and overall administration of teh platform
Re-designed and implemented a future-ready application security model using a tiered hierarchy to ease on-boarding and off-boarding of users
Maintained existing Power Cubes
Provided tier-2 and tier-3 support for teh environment and mentored junior developers
Created and conducted training for teh ad-hoc tools of teh platform

Confidential, Jacksonville, FL

Support Manager

Responsibilities:

Administered IBM Cognos BI 8.4 and 10.2 environments including portal security, performance monitoring and tuning, upgrades, troubleshooting of reported issues, testing and application of hot fixes, patches, and maintenance packs. Conducted disaster recovery backups of client reporting packages. Analyzed and recommended infrastructure requirements for future reporting needs. Designed and implemented high-level dashboards for executive management. Deployed metadata models, analytics reports, and dynamic cubes. Managed operations for Confidential IT’s tier-2 and tier-3 support teams, which provide direct user support for desktop and mobile computing applications and advanced system support.
Upgraded IBM Cognos BI 8 platform from 8.4 to 10.2; upgraded second Cognos environment from 8.4 to 10.2.
Improved performance of a mission-critical report by 96% (from two hours to five minutes) wif a redesign that utilized indexed columns and optimized queries.
Redesigned platform security using 4-tier approach wif Active Directory as teh autantication provider.
Saved $6M by eliminating unused licenses and ensuring proper license assignments.

Confidential, Sioux Falls, SD

SENIOR BI ANALYST/ARCHITECT/IBM COGNOS BI

Responsibilities:

Administered Cognos 8 server environment including portal security, performance monitoring and tuning, upgrades, troubleshooting, and testing and application of hot fixes, patches, and maintenance packs. Analyzed and recommended infrastructure requirements for future reporting needs. Designed and implemented high-level dashboards and custom reports for executive management. Maintained Cognos metadata models that supported teh reporting environment.
Migrated security autantication from Cognos Access Manager to Windows Active Directory, which improved security and user administration of teh platform. Upgraded IBM Cognos BI 8 environment from 8.1 to 8.4. Designed and implemented financial and human resources dashboards; implemented push database replication to ensure high data availability.