SUMMARY

• Overall 8+ years of experience in IT industry in Salesforce.com CRM and Client Server Technologies.
• Experience in teh complete life cycle of project development (SDLC) including System Analysis, Design, Development, Testing, Deployment and Maintenance.
• Expertise in maintaining teh Functional areas of Data Management, Forecasting, Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities, Dashboards and Reports.
• Proficient in SFDC administrative tasks like creating Profiles, Roles, Users, Page Layouts, e - mail services, Workflows, Reports, Dashboards, Approvals and Tasks.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interaction in Lightning Applications.
• Experienced using Salesforce Lightning UI. Created Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Worked on teh designing of custom objects, custom fields, role-based page layouts, custom Tabs, custom reports, report folders and report extractions to various formats.
• Developed Visual force pages and Custom Objects using Apex Programming on Force.com Platform and good noledge on Apex development in creating Objects, Triggers, Apex Classes, Standard Controllers, Custom Controllers and Controller Extensions.
• Experience in implementation of Asynchronous Apex like Queueable Apex, Apex scheduler
• Proficient in Data Migration tools like Apex Data Loader, Import Wizard, Excel Connector to Import and Export teh data to teh Salesforce.com platform.
• Experience in web technologies like HTML, CSS, JavaScript, WSDL, SOAP and REST API.
• Experience with unit testing, deploying change sets from Salesforce sandbox environments, and familiarity with common software development practices and methodologies.
• Strong noledge of Sales, Service and Marketing (Exact Target) clouds and Worked with products, proposals, Quotes (CPQ).
• Hands-on experience in Mass data Migrations using Data loader, Work Bench & Import Wizard.
• Experience building reports and dashboards, customizing them as per user requirements.
• Experience in working with Informatica-On-Demand ETL Tool for real time Data Integration.
• Written SOQL and SOSL queries with consideration to Governor Limits for data manipulation in need of teh application using platform database objects in Apex.
• Implemented batch jobs and scheduled batch jobs for large data sets
• Experience with J2EE complaints IDE’s such as JBuilder, Eclipse2.1/3.1.
• Experience in installing, managing, and evaluating teh AppExchange applications.
• Highly motivated, good communication skills, quick learner, decision-making capability and consistently demonstrated leadership skills

TECHNICAL SKILLS

Prog Language: Apex, Java, j2EE, C, XML, HTML, Java Scripts, CSS

Lightning Experience Development: Lightning Components, LWC, Aura Framework, JavaScript Controllers, Server-side Controllers, Lightning web component

Salesforce.com Development: Sales Cloud, Service Cloud, Health Cloud, Apex Trigger, Apex REST and SOAP Web Services, SOQL, SOSL, Visualforce Force, HTML.

Administration: Reports & Dashboards, Validation Rules, Users, Roles and Profiles, Deployment (Change sets), Workflow Rules, Approval Process, Lightning Flow, Sandbox Refreshments, Apex Data Loader, Apex Import Wizards, Packages, Custom Apps, Custom Labels, Sharing Settings.

Tools: /Utilities: Workbench, Eclipse IDE, Apex Data Loader, Jira, Force.com Platform

Databases: Force.com DB, Oracle, Microsoft SQL Server.

PROFESSIONAL EXPERIENCE

Confidential - Rensselaer, NY

Sr Salesforce Developer

Responsibilities:

• Worked with functional leads to transform and develop new requirements into design, implementation.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Strong experience in implementing Salesforce.com MVC in teh application customizations for separating Data persistence, UI and business logic.
• Created Lightning Component for Proof of Concept to show teh new lightning look and feel along with teh functionality.
• Replaced teh existing community template from visualforce plus tab to customer community template and upgraded teh iframe based page into custom lightning page.
• Developed various Apex classes, Controller classes, Apex Triggers and Test classes for various functional needs in teh application.
• Worked on Sales Cloud and Service Cloud with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards.
• Performed Data Analysis and migrated data from SQL Server database to salesforce.
• Provided help with testing, documenting and developing training materials and also assisted users with Reporting needs.
• Developed lightning components using Aura framework and also developed reusable Salesforce Aura lightning framework components.
• Defined lookup and master-detail relationships on teh objects and created junction objects to establish connectivity among objects.
• Proven experience in developing scheduled batch jobs, workflows and process builder
• Implemented batch chaining methods
• Involved in setting up teh Role Hierarchy and assigning teh Users as per teh role.
• Build various LWC components, decorators and variables. Adding validations to LWC
• Making use of LWC to display teh Toast message and also refreshing page using lightning web components. Making use of LWC Combobox Event.
• Calling Apex method in LWC, lightning spinner and Modal / popup in LWC
• Implemented Apex Scheduler and triggers to invoke Apex classes at regular intervals and to trigger them at some events.
• Deploying applications from Sandbox to Production
• Identifying teh need of third-party tools, required number of licenses and users.
• Administrated and monitored teh company's Salesforce CRM application.
• Developed various Custom Reports and deployed them for different business user levels.
• Imported accounts and contacts data through Data Import Wizard.

Environment: Saleforce.com platform, Lightning, Apex, LWC, Apex Explorer, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, JavaScript, HTML.

Confidential - Branchburg, NJ

Salesforce Developer

Responsibilities:

• Worked in Customization and Configuration for Pharmaceutical client
• Developed custom functionality using Apex classes, Triggers, Visualforce pages for different business requirements for Health cloud
• Developed Salesforce lightning applications using Aura lightning components, controllers and events used in custom CSS in teh components
• Experience in building Custom Applications dat includes Administration, Configuration, Implementation and Support experience with Salesforce.com platform
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features in Health Cloud
• Strong Knowledge in Salesforce Customization, Workflow Approvals, Data Validation, Sales, Marketing, Customer Service and Support Administration
• Proficient in security and sharing rules at object, field, and record level for different users at different levels of organization
• Implemented Batch Apex job, scheduling teh Batch apex, invoking batch jobs
• Implemented functionalities on Salesforce health cloud for User management, Bulk data creation, Campaign setup, update and audits
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Cloud marketing, Tasks and Events
• Implemented various advanced fields like Picklist, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, entity relationships and Email generation according to application requirements
• Proficiency in administrative tasks like Creating Roles, Profiles, Users, Permission sets Email Services, Page Layouts, Workflow Alerts, Actions, Reports, Dashboards, Task, Actions and Approval Processes in health cloud.
• Built reusable UI components and pages with teh lightning Aura components framework
• Proficient in security and sharing rules at object, field, and record level for different users at different levels of organization in Heath Cloud.
• Experience in migrating data from legacy systems to Salesforce using Apex Data Loader
• Extensively used data loader while uploading teh data and verifying configurations
• Experience in working with Eclipse Ability to write SOQL, SOSL queries across multiple objects within teh SFDC database in health cloud.
• Ability to write complex SOQL, SOSL queries across multiple objects within teh SFDC database
• Hands on Experience of Salesforce Health cloud for Web Services API like REST, Bulk & SOAP
• Involved in full application life cycle like technical design, development and testing
• Able to assess business rules, collaborate with stakeholders and perform source-to-target data mapping, design and review
• Exposure with direct client interaction through calls, email, slack and video conference with multiple time zones
• Managed various Reports and Dashboard based on KPI for stakeholders and ad hoc activities

Environment: Salesforce CRM, Health Cloud, Deployments, Translation Workbench, Sandbox, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Lightning Components, Email Services, Service Cloud, REST API, Apex and Visualforce, SOQL, SOSL, Data Loader, Eclipse

Confidential - Columbia, SC

Salesforce Lightening Developer

Responsibilities:

• Worked with functional leads to transform and develop new requirements into design and implementation.
• Worked on Lightning application with Lighting components, Lightning events, Lightning Data Service, Apex classes, Triggers, Batch class, Scheduler Apex, Deployments, Changesets.
• Build many Lightning Builder Pages and assigned accordingly to home pages, record pages and app pages based on different Profiles.
• Worked with Quick Actions and Lightning quick Actions in transition from custom buttons using java script and hardcoded URL’s.
• Create Record types and page layouts, updated validation rules and improvised page layouts.
• Implemented Sales cloud like setting up Marketing Campaigns, Campaign Hierarchies, Web-to-Lead, Assignment rules and Auto-Response rules.
• Implemented and maintained Salesforce Service Cloud and Sales Cloud. Built custom solutions with Apex and Visualforce, which support most critical processes and workflows.
• Facilitate a week of Service Cloud training as part of an elaborate train-teh-trainer initiative.
• Implemented Quote-to-Cash solution using APTTUS CPQ. Good understanding of teh Apttus CPQ.
• Involved in CPQ (Configure, Price& Quote) design and mapped to teh Salesforce custom objects and involved in Apttus Advanced Workflow Approvals.
• Worked on Salesforce CPQ (Steel brick) pricing using list, cost/markup, percent total, block, price rules, and calculator plugins, system and user discounts and filter rule.
• Worked on Salesforce Community cloud like how to engage with employees, customers, partners.
• Used Community cloud to build deeper relations with customers to provide better online services.
• Worked with Lightning Partner Central Community and built many community pages based on teh requirement and had built several custom themes and overridden standard CSS to implement teh style as per teh business.
• Good noledge onSet up field service featuresaccording to client unique business needs. dis includes installing theField Service Lightning managed packageandField Service Lightning mobile app.
• Build workflow applications using Boomi Flow to automate teh processes.
• Worked with Visual Studio Code and Integrated it with Bit Bucket and Source Tree.
• Worked with Visual force Pages, Custom Controllers, Extension Controllers, Apex Coding, Apex Batches, Apex Web Services, App Exchange deployment, Apex Classes and Apex Triggers.
• Worked with App Exchange Packages like Foundation Connect, Conga, D&B Hoovers, Know Who, Conga Grid, Cazoomi, Config Workbook etc.
• Worked with Flows and Process Builders in achieving complex business scenarios using Invocable Methods.
• Converted Notes and Attachments to Files and Enhanced Notes using Magic Mover

Environment: Salesforce.com Platform, Sales Cloud, Service Cloud, Community cloud, Force.com, Force.com Eclipse IDE, Lightning Experience, Lightning Components, Apex classes and Controllers, HTML, CSS, Data Loader, WSDL, SOQL, SOSL, Scrum, Custom objects, Custom fields, Web Services, SOAP, REST.

Confidential

Salesforce Developer/Admin

Responsibilities:

• Implemented Salesforce to handle web-based application enables business to manage customer sales and collaboration
• Apex Classes, Exception Handling, Batch Jobs, Controllers & Triggers considering governor limits and various other components as per teh best practices and application requirements.
• Set up Marketing Campaigns and hierarchies, Assignment rules, Web to Lead and pricing based on sales target.
• Setup, maintained, and optimized Email marketing campaign utilizing Exact Target/Salesforce Marketing Cloud
• Designed and automated campaigns in teh marketing cloud through campaign tools
• Experience in working with Force.com Standard Objects Accounts, Contacts, Leads, Cases, Opportunities and Campaigns
• Created different journeys of emails like which email to which person on what time and keep track of responses from clients to accomplish teh intended tasks and conclude journeys by teh journey builder
• Embedded HTML emails, push notifications and created applications by writing AMP Script and made application to call at teh end of teh email send
• Defined lookup and master-detail relationships on teh objects and established connectivity among objects
• Used SOQL & SOSL for data manipulation needs of teh application using platform database objects
• Created and deployed several Reports using Salesforce.com platform
• Worked intensely on custom objects, triggers and workflows
• Involved in providing Tab permissions, Record type and Field level security to implement Component based security
• Implemented Security Settings, configured profiles and permission sets
• Experience working in service cloud, supporting cases, developed workflows and triggers for automated case resolutions
• Worked extensively on Workflows, Process builders and Approval processes
• Used Inbound/Outbound change sets and Eclipse for deploying components from Sandbox to Production Environment.
• Migrated Data and associated teh relationship for Standard as well as Custom objects using data loader, Import Wizard.
• Used Change sets for deployments from Sandbox to Production environments
• Execute development and deploy new changes or teh updated features

Environment: Saleforce.com platform, Service Cloud, Apex Language, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Lookup and Maser Details Page, Security Controls, Sandbox, Eclipse IDE Plug-in

Confidential

Salesforce Developer/Admin

Responsibilities:

• Performed configuration, customization, and Integration activities for various salesforce applications.
• Interacted with various business user groups for gathering teh requirements for salesforce.com CRM implementation
• Worked on various design prototypes with pros / cons and expected time frame before writing code.
• Extensively used Apex coding concepts to deliver self-contained & robust code segments without dependency on existing workflows and validation rules.
• Requirement analysis, Configuration, Customization, Workflows, Validations, Security and profile settings, Communities setup, data load, Apex classes, JavaScript, visual force pages, REST API services.
• Developing reports and dashboards in teh communities.
• Design and develop Apex classes, Apex triggers, Visual Force Pages and Components as per requirements.
• Involved in development and testing of Web Services to integrate with external system.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Reports, Case, Solutions and Opportunities
• Created user Roles and Profiles, security controls and shared settings
• Responsible for day-to- day Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, Validation Rule, upgrade installation including creating new users, Role Hierarchy, Profiles, Permission Sets, Record Types, Page Layouts, Approval Processes, Field updates, Campaigns and custom tabs
• Developed complex workflows and approval processes for automating business logic
• Experience writing query with SOQL, SOSL and Relationships with Salesforce Lookups and Master-Detail
• Worked extensively with teh QA team for designing Test Plan and Test Cases for teh User Acceptance testing
• Used teh sandbox for testing and migrated teh code to teh Continuous deployment instance after testing

Environment: Saleforce.com platform, Service cloud, Data Loader, JavaScript, HTML, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in