SUMMARY

• Over 8+ years of experience in teh Business Analyst and successful delivery of complex information systems wifin teh Technology, Financial Services Industries, Publishing Company primarily focused on Identity and Access Management (IAM).
• Good experience as a Quality Assurance focused on Identity and Access Management.
• Project Management and Leadership: Project Planning, Budgeting, Stakeholder Management, People Management, Reporting, and cross team and vendor team collaboration
• Business Analysis: Skilled at running sessions wif business users, stakeholders and subject matter experts and eliciting needs and translating those needs into concise functional and non - functional requirements and supporting teh implementation of Identity Management and Access Governance and Administration solutions.
• Analyze daily SailPoint access requests in order to ensure proper provisioning TEMPhas been completed and verify Active Directory, RACF (Mainframe), ITIM LDAP roles has been successfully created
• On boarded various types of applications including Active Directory, LDAP, RACF and multiple JDBC applications
• Experienced in Analyzing and implementing Segregation of Duties, Application access reviews, Audit and Compliance requirements, Role-Based Access Control (RBAC).
• Working experience wif Integration Config to generate ticket in Service Now ticketing system.
• Expert in defining Access Administration (Provisioning, de-provisioning), access enforcements (authentication protocols) and access governance (certification, Logging, and Monitoring) via JAD sessions.
• Expertise in Sailpoint lifecycle Manager, Compliance Manager and Access Governance modules.
• Test Planning and Management: Experienced in leading testing teams, test plans, test cases and execution of test cases in SIT, Integration and CAT/UAT environments
• Process Definition and Improvements: Data Analysis, Process Re-engineering, Process Strategy, design and Implementation
• SDLC & Methodologies: Strong end-to- end knowledge of traditional Software Development Life Cycle (SDLC) and Agile methodologies combined wif hands-on IT experience.
• Expertise in Sail point lifecycle Manager, Compliance Manager and Access Governance modules.
• Strong organizational and documentation skills, proficient in MS Office Suite (MS Project, Excel, and PowerPoint)
• Able to simultaneously work on multiple tasks and projects in a fast-paced environment.

PROFESSIONAL EXPERIENCE

Confidential, Jersey City, NJ

Sr. IAM Business Analyst

Responsibilities:

• Performed application reviews/walkthrough to identify failure points and discrepancies in teh Identity and Access Management of teh application by working wif system owner to analyze teh authentication AD, local, Single-Sign-On (SSO) and authorization methods RBAC, User/ Entitlement based, Group based .
• Excellent knowledge and understanding of AD Groups, SSO and other IAM-related standards such as SAML, LDAP, and OAuth.
• Translates business and user requirements into detailed system requirements, swimlanes, mock screens, data models and workflows for teh ServiceNow technology organization
• Translates business and user requirements into detailed system requirements, swimlanes, mock screens, data models and workflows for teh ServiceNow technology organization
• Worked wif Business Rules, UI Policies, Data Policies, Widgets and Reports in Servicenow, for teh client
• Analyze daily SailPoint access requests in order to ensure proper provisioning TEMPhas been completed and verify Active Directory, RACF (Mainframe), ITIM LDAP roles has been successfully created
• On boarded various types of applications including Active Directory, LDAP, RACF and multiple JDBC applications.
• Assess, review cybersecurity checklist to provide recommendation to align teh project objectives
• Assess, educate, reinforce, and measure teh security readiness wif cyber strength,, security awareness materials, reporting analysis to take corrective actions to mitigate risk
• Configure OKTA on multiple Active Directory Forests, Agent installations and MFA setup.
• Create Security Access Profile (SAP) document to identify system entitlements to role mapping and teh users to role mapping to ensure proper SOD policies and least privilege access is in place.
• Configure application integration in RSA Aveksa certification tool to automate user access certification by working wif teh application team to generate system data files, run data validation scripts and conduct data reconciliation test cases.
• Worked wif internal sales department staff to develop new potential revenue opportunities and external clients for EDI, B2B, and EFT products wif problem resolution and to enhance client satisfaction.
• Draft Standard Operating Procedure (SOP) and facilitate training sessions between app team and IAM provisioning team as part of user access management handover.
• Analyzing raw system data to identify human accounts and service accounts wif elevated or persistent access and ensure secure password management of teh accounts by vaulting teh account in enterprise password management tools.
• Identify proper Business/ IT role approvers along wif system owners and onboard application onto an in-house User Access Request tool for better efficiency and accountability.
• Establish proper channels of communication and actively work wif System Owners in remediation efforts for risks and gaps identified.
• Conduct risks analysis and register findings in RSA Archer tool for tracking remediation efforts by teh application team.
• Identify hurdles preventing teh team’s effort to meet deadlines and utilize proper channels of escalations to seek-out relevant stakeholders and resources.
• Conduct knowledge transfer sessions wif new hires and offshore resources.
• Helped clients wif data gathering, data validation and analysis, and on-boarded 120+ applications.
• Worked wif Financial crimes, FX and PII applications.

Environment: RSA Aveksa, RSA Archer, MS Access, MS Visio, LDAP, Sailpoint, Microsoft Word, Excel, Power Point, ServiceNow

IAM Business Analyst

Confidential, Austin, TX

Responsibilities:

• Worked directly wif users to establish Business Requirements, defined and documented core business process information, Business rules, Business entities and other relevant information
• Worked on Role based access using OIM and Aveksa for UAR
• Documented AS-IS workflow for current SailPoint system.
• Responsible for Attribute mappings for Active Directory and Enterprise Directory.
• Grant Roles, Permissions and Entitlements via BMC Remedy IT Service Management (ITSM). Performed Quality Assurance, System Integration and User Acceptance Testing facilitating on-time, on-budget and acclaimed "go-live" of enterprise implementations for all global users.
• Completed a GAP analysis to identify problems in teh existing system. Developed multiple queries in SQL for verifying data.
• Translates business and user requirements into detailed system requirements, swimlanes, mock screens, data models and workflows for teh ServiceNow technology organization
• Worked wif Business Rules, UI Policies, Data Policies, Widgets and Reports in Servicenow, for teh client.
• Serve as internal liaison for RBAC/IAM issues wif representatives from application solution owners and Information Security
• Coordinate analysis of discovered user accounts for risk, ownership and access appropriateness
• Coordinate wif application owners during UAT post RBAC deployment
• Manage and engage change network and conduct change impact assessment
• Work wif stakeholders to understand their access needs and design access roles accordingly
• Accountable for completing quality BA deliverables on schedule for various projects and worked wif business partners, development and testing teams to validate project requirements
• Proactively communicate project status, issues and concerns to project managers and direct management.
• Experienced in Radiant Logic VDS. Deploy new LDAP views, update attributes mappings, create virtual OU for SSO and federation. Troubleshoot query results, DN issues, missing attributes, cached data, LDAP sync, or resolving support cases.
• Evaluate existing application products that address client requirements for Access Management.
• Analyze application data and support application on-boarding to integrate 17 applications on to SailPoint.
• Conducted JAD sessions between teh development team, business stakeholders, and end users.
• Developed prototype of new information processing application using MS Visio.
• Documented teh Customer/User Acceptance testing test cases and training material to verify and validate each system specification and requirement wif system design
• Interacted wif teh developers to report and correct bugs.
• Analyzed system requirements and involved in preparation of Test Plans for different modules and documented test cases for various screens of teh application.
• Involved in user acceptance testing (UAT) of teh system
• Worked extensively on MS Office tools like Excel, PowerPoint, Word, etc. for documentation and presentation purposes, used MS SharePoint for document storage/sharing, and used MS Outlook extensively for communication and meetings on teh project.
• Functioned as teh primary liaison between teh business client, operations, and technical areas throughout teh project life cycle.

Environment: RSA Aveksa, RSA Archer, MS Access, Sailpoint, MS Visio, LDAP, Microsoft Word, Excel, Power Point, ServiceNow

IAM Business Analyst

Confidential, Philadelphia, PA

Responsibilities:

• Excellent understanding and knowledge of Identity and Access Management System
• Excellent understanding and knowledge of Identity and Access Management (IAM) and Role Based Access Control (RBAC)
• Excellent Understanding of Governance, Risk and Compliance
• Good understanding of SOX and HIPPA controls
• Well - versed wif SDLC processes ranging from Waterfall to Agile methodology
• Proficient in planning and execution of projects in time critical environment
• Exceptional communication, people, documentation, analytical and problem solving skills
• Understanding of ITIL (Information Technology Infrastructure Library) and Project Management fundamentals
• Experience wif Change Management process
• Good understanding of Role Based Access Control (RBAC) on different server platforms such as Windows, SQL, Oracle and UNIX.
• Familiarity wif password management tools, entitlement management systems, security event and monitoring tools
• Understanding of security administration and access control wif one/more platforms: Active Directory, DBMS and UNIX
• Developed and maintained IAM strategy and roadmap, both tactical and strategic
• Managed strategy, planning, architecture, and technology evaluations to drive teh building and maturing of Enterprise IAM capabilities
• Performed requirements elicitation, translated requirements to functional and technical requirements, and led solution design
• Good knowledge and understanding of SSO.
• Expert in defining Access administration (Provisioning, de - provisioning), access, enforcements (authentication protocols) and access governance (certification, Logging and monitoring).
• Experienced in validating all requirements, and separate key business requirements from wish lists.
• Expertise in SailPoint lifecycle Manager, Compliance Manager and Access Governance modules.
• Experienced in Conducting JAD sessions, created Use Cases, work flows, screen shots and Power Point presentations for teh Web Applications.
• Knowledge in IAM-related standards such as SAML, SOAP, LDAP, Open-ID, and OAuth.