Business Support Leadership Resume Profile

SUMMARY

Successful Global Information Technology Operations Professional with over 15 years' Project Management and Business Analysis experience managing multi-million dollar complex projects. Primary support provided in Business Administration Compliance Software Development. Worked with Divisional Stakeholders in executing disciplines for Auditing Data Warehousing Infrastructure Modeling Process Design Improvements Project Management Office, Regulatory Law Restructuring System Integrations and Migration Vendor Management

Business Support Leadership:

Accounting GAAP, Financial and Fund accounting reconciliation of Payables/Receivable and Billing
Bank Security/Anti-Money Laundry/ Customer Information Compliance Gram Leach Bliley methodology
Business Continuity Regulatory Control Risk Management QRM principles/ Risk Mitigation
Data, Gap, Root Cause Analysis DMAIC Six Sigma Scrum Agile methods Dodd Frank Act
Financial Analytics Budget Analysis/Planning, Market/ Employee Studies Performance Measurement
Software Evaluation System and User Acceptance Test Plans Use Case Studies - SDLC modeling
Strong analytical/ organizational/project skills PMLC and Project Management Office trained
Communications Management: Green Belt champions leadership in Stakeholder meetings deployment

Project Management and Technology Service Delivery:

Project Management: manage multiple projects in various stages executing thousands of tasks
PMI member enrolled: ID 840178 Champlain Valley PMI member
Budget Analysis and Tracking: reduced operating costs through analysis in redefining workflows
Resource Management: managed 100 resources Identifying resource constraints using software
Workflow Designs: review of policy/procedure instituted controlled infrastructure modeling
Vendor Relation: evaluation and selection/Service Level Agreements data mining compliance

Technical Support Added Value:

Microsoft Suite proficient user and other: Visio Project Excel macros Powerpoint Access Outlook
Lotus/ Linux user: Lotus Notes Email Exchange Linux PIM Information Management Software

Consultant Experience

Confidential

Finance Project Manager,

Appointed member of the PMO Governance Committee
Reported directly into VHC Financial Director and Program Manager
Coordinated projects tasks with Subject Matter Experts
Created a reserve and capacity handling analysis model
Reviewed Grant awarding and business case requirements for finance tracking
Proposed a new Procurement structure to streamline processes and control costs
Improved procurement process for Vendor and planned IT Assessment issues
Developed project plans for Grant submissions and Vendor contract execution
Attended program Risk and Operations meetings to direct Finance initiatives
Performed a variety of tasks following and instituting methods from PMBOK, Six Sigma

Confidential

Interim Risk Project Manager,

Overseen BSA and Anti-Money Laundering Program, train and manage Risk Analysts
Evaluated Operational Risk and redefined risk assessment implemented FFIEC policy and procedures
Reviewed suspicious activity and currency transaction reports and documented events
Managed system integration efforts with Vendor and End Users
Developed project plans for 2014 program initiatives with State Regulators reported to Chief Risk Officer

Confidential

Project Manager,

Managed several Bank Loan Processing projects for Legacy Wachovia Data transition
Compliance review of processes supporting new loans and application data
Tracked Compliance Change Control Incidents used Quality Control applications using Agile methods

Confidential

Audit Project Manager

Worked with Subject Matter Experts reviewing current state workflows and providing solutions
Analyzed data, test cases and wrote new process designs using Visio and Swim lane charts
Followed project life cycle development protocols working together with project stakeholders

Confidential

Technology Project Manager and Business Process Designer,

Global AML, Security and Client Fulfillment Global Resiliency Business Continuity Compliance
Supported efforts with Merrill Lynch LaSalle and Country-Wide Savings Acquisition
Hired as Project Manager and Issue Tracker for Service Delivery Command Center
Defined Scope and capacity handling for Global Regions: EMEA/Asia/Americas
Collaborated review of Gaps with Global Markets Operations using Six Sigma methods
Drove out BRDs, FSD and Testing with Technical Leads and End Users
Appointed as Change Manager for 4 workstreams Cash Management, Security Lending, Reporting, Legal
Worked for Program Management Office Compliance to resolve project issues, and manage risk

Confidential

Infrastructure Market Data Project Manager,

Ran Program for Operations Global migration establishing Project Management Office with team
Analyzed reporting with 10 end users for GAPS in processes supporting 40 billion Operations
Managed over 500 tasks for a Global Market Data project using SDLC methods

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