HARDWARE AND SOFTWARE:

System Software: Windows 7 & XP, Unix on Sun Solaris platform.

Application Software: Business Objects, Brio Enterprise, SQL, Crystal Reports, Oracle Reports, SharePoint, Clarity, People Soft Financials, Hyperian Esbase,, Kenan BP, Daleen RevChain, ADC Singl.eView, Siebel CRM, JD Edwards ERP, MS Office 2010, 07,03, MS Project, MS VISIO, MS PowerPoint, IX/PLUS Billing System, Great Plains and Visio.Database Data Mining, Data Modeling, Data Marts, Data Warehouse, Data Schema’s and Database Design, also Access 2010 and, Oracle11g.

PROFESSIONAL EXPERIENCE:

Senior Business Intelligence Analyst

Confidential

Responsibilities:

• Data Analyst and Technical report development for Clients.
• Current Manager BI Team, SCRUM manager and PM.
• Create requirements for Software Migration.
• Published Work flow SOP’s on SharePoint for Domestic and International presence, including weekly reporting for internal teams.
• Creation of Project requirements as direct interface between the Business and System developers.
• Utilized Clarity for Project analysis and job costing, along with custom reporting through Crystal reports.
• Provide Business intelligence analysis using Oracle 11 on OBIEE platform.
• Also used Business Objects for reporting.
• I have experience with Hyperion Connect.
• Utilize SQL via the GUI tool Toad and SQL developer.
• Produce data analytics for business decisions.
• Additional services providing Business Analysis and Enterprise Reporting with SSRS, following a Modified Agile process.
• Use Waterfall process for a Billing System migration Voice project.
• Provided additional data mining, data modeling, data mart services, using data modeler.
• Familiar with Talends ETL tool, Create Access databases and output BI analytics to Excel where I developed reports and forms tracking and analyzing data for the Business.
• Also work with Forecast scheduling with EWFM platform.

Confidential, Littleton, CO

Sr. Analyst

Responsibilities:

• Responsibilities include Carrier invoice cost analysis.
• Lead in internal and external customer solutions service request, providing service for multiple departments, Order Entry, Order Management, Provisioning, Tax, Regulatory, Accounting and Internal audit. In driving the ad hoc request for internal support I would align other analyst with the right tools and access to the right data - mart in an effort to deliver business value.
• Produce critical process flow for Sox Compliance.
• Also audit analysis, SOP’s and Reporting for Access Management.
• Business Intelligence tools used, SQL, VBS scripting for database table updates, Business Objects Oracle11g, Oracle Express Edition and Access Database for Data Marts and reporting.
• Here is where translating the needs of the business for the data structures for BI applications to create the information necessary for business decisions.
• Audit invoices for data & system errors.
• Work directly on Contracts negotiations with Business partners. Also involved in SOX internal audit compliance technical documentation.
• Provide detail support for settlements with our client partners.
• Utilize People soft Financials.
• Produce FUSF tax certifications for the organizations FCC compliance requirements.
• Also provide Sales and Use Tax information.
• Managetax recovery/collections in the millions and Technical writing and Job Aids for the company.

Confidential

Project Manager

Responsibilities:

• I provided the architecture for the Business systems from Call collection through to the Financial Systems.
• Building Each Applications Business requirements from the Stakeholders and Business owners utilizing Waterfall process, mapping the Requirements for the System developers.
• After the implementation I provided Report and data analysis, via Crystal Reports, prior to the report process utilizing ETL process I maintained the data warehouse to provide an accurate resource of data quality in providing information to the Business for decision making.
• In additional Financial Analysis utilizing GAAP.
• I provided a Business Assessment of the Confidential .
• The organization needed requirements created for technical documentation of the local telecommunications services.
• I provided statistics, and Business Intelligence from the databases that AES had no visibility or information about.
• Utilized Business Objects in an effort to provide report data of their market penetration results.
• Additionally I utilized SQL Developer to extract data for forecast business decision making.
• I also created a database and refreshed it on SharePoint for their Business needs.

Confidential, Washington, DC

Project Manager

Responsibilities:

• Developed, implemented, and maintained the Operations Revenue Stream utilizing Revenue probes, leakage analysis processes.
• Created the Business and System requirements including project managed the Implementation of the Revenue Stream applications, Costing tools and Fraud System.
• Wrote test plans and was responsible for data integrity.
• Maintained reporting utilizing Crystal reports, providing career direction and development for Revenue team members.

Confidential, Broomfield, CO

Project Manager Revenue Operations

Responsibilities:

• Drove the development and delivery of the revenue stream and LEC electronic bonding for the Level 3 VOIP CLEC launch.
• Conducted functional and financial analysis for software selection, created the revenue stream Requirements, Enterprise architecture, and developed and project managed the implementation project plan for voice launch.
• Managed Production Operations Team
• Tax preparation for individual and Corporations.
• Also provided monthly Accounting services for clients.
• Personal Accounting and Tax services business.