General Sales Manager - Internet Sales/ Premise Sales Manager Resume
PROFESSIONAL SUMMARY:
Dynamic Senior Sales and Sales Management Executive with 15+ years experience Entrepreneur spirit Tenacious hunter with a deep understanding of the sales cycle and value positioning Energetic leader who thrives in a high - stress, high-expectation environment Articulate communicator, building rapport at all levels Competitive performer, leading sales organizations in revenue generation Proven architect and leader of high-performance teams Charismatic leader, skilled at developing a challenging and successful sales environment Effective sales training instructor and motivator
CORE COMPETENCIES:
Fiscal responsibility Analytics Direct response Online, print, direct mail advertising and marketing Revenue generation, achieving and exceeding quotas Benchmarking and performance metrics Premise, telesales and customer service best practices Lead generation Manufacturing and logistics Sales training Staff development and incentive plans Exceptional follow - through and attention to detail Broad knowledge of CRM technologies and solutions EAS and eBusiness services Recruiting Response/conversion rate efficiency Committed to exceeding corporate and customer expectations Passionate about hands-on leadership by example
PROFESSIONAL EXPERIENCE:
Confidential, Irving, TX
General Sales Manager - Internet Sales/ Premise Sales Manager
Responsibilities:
- Currently building and leading premise team while creating a high performance culture.
- Managed & trained 6 direct-report sales managers and 66 indirect-report agents.
- Responsible for sales strategies, product training, and training curriculum.
- Significant contributor in compensation/commission models design.
- Key driver in implementing market analytics and developing sales and solution strategies.
- Designed and implemented 100% QC calls, improving C-SAT scores from 50% to 90%, virtually eliminating fraud and increasing client retention.
- Developed, implemented, and managed leadership development program.
- Earned numerous “Six Figure Club Awards” for outstanding individual contributor sales performance.
Confidential, Irving, TX
Marketing Consultant
Responsibilities:
- Reported to Regional Vice President of Midwest Marketing.
- Responsible for generating new business through extensive cold calling, marketing campaigns, and face-to-face meetings.
- Consulted with physicians and key hospital administrators on market trends and industry developments.
Confidential, Chicago, IL
Director of Carrier Sales
Responsibilities:
- Reported to Director, Consumer Sales. Individual contributor role, driving embedded account revenues; managed prospecting, marketing campaigns, and client-facing reporting responsibilities. Negotiated and directed implementation of vendor agreements. Redeveloped web-based training, retail promotions, POS verbiage, and training materials.
- Authored and delivered sales/product training to key clients, increasing client retention and revenues.
- Created and implemented national sales promotions for wireless retail clients, increasing market share.
Confidential, Carrolton, TX
National Account Manager
Responsibilities:
- Responsible for OEM product training.
- Presented, sold and managed enterprise (EAS) logistical software
- Designed and delivered sales training to new employees, and sales and product demos to key clients.
- Championed coordination with IT staff for process development, raising productivity and C-Sat scores.
- First in organization to create, market, and launch new aftermarket program in grocery and convenience stores, increasing high-margin accessory sales in division by 30% ($900K annually).