SUMMARY:

• Over 8 years of working IT experience as a Developer, with 3+ years of experience as a Salesforce.com (SFDC) Developer and Administrator.
• Strong Experience working with Apex classes and Triggers, Controllers and Controller Extensions, Visualforce Pages, Components, Test Method and Application Design and Development on Multitenant Force.com platform.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Actions, Tasks and Events.
• Profound Knowledge in lead, Case Management Web - to-Lead, Web-to Case, Email-to-Case.
• Experience in working with Salesforce.com sandbox and production environments.
• Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, Custom Cloud, Call center, Chatter & App-exchange applications.
• Experienced in analyzing business requirements, Entity Relationship diagram and implementing them to Salesforce custom objects, Junction objects, master-detail relationships and lookup relationships.
• Profound knowledge in Migration tools using Metadata API, Change Sets and ANT.
• Have good working knowledge in querying Salesforce.com database using SOQL & SOSL queries using Force.com Explorer.
• Expertise in working on APEX Web Services API, Scheduled jobs and APEX Batch jobs and executed Approval processes, E-mail services and Workflows via Customization.
• Implemented security and sharing rules at Object, Field, and Record level for different Users at different levels.
• Experience in writing Test methods and Test cases with code coverage of more than 75%.
• Experienced in Scripting languages like HTML, XML and Java Script.
• Excellent experience in gathering Business requirements (BRD’s) in Business process and translating them to functional documents.
• Excellent Analytical, De-bugging skills and Documentation skills.
• Team player with good interpersonal skills, strong understanding of fundamental business processes, excellent Communication and Problem solving skills.
• Capable of rapidly learning new technologies and processes, and successfully applying them to projects and operations.
• Flexible, Enthusiastic and project oriented team player with excellent analytical skills to develop creative solutions for challenging client needs.

TECHNICAL SKILLS

FORCE.COM TECHNOLOGIES: Apex Languages, Apex Classes/Controllers, Test Classes, Apex triggers, Visual Force (Pages, Component & Controllers), Apex, Standard Objects, Workflow and Approvals, Web Services, Reports, Dashboards, S-controls, SOQL, SOSL, Packaging and migrations, Force.com IDE (Eclipse)

FORCE.COM TOOLS: Force.com Eclipse IDE Plug-in, Force.com Explorer, Offline Edition, Force.com Platform (Sandbox & Production), Data Loader.

ETL TOOLS: Loader, Connect offline, Salesforce-to-Salesforce, Apex Explorer, Informatica

LANGUAGES: C, Java

DATABASE: Oracle 11x, SQL Server 2000/2005/2008

WEB DEVELOPMENT: HTML, XML, JavaScript

PLATFORMS: Windows 98/2000/XP/2003/vista, Dos

TOOLS: MS Office, Adobe Photoshop, MS Excel, MS-Project 2000

PROFESSIONAL EXPERIENCE:

Confidential, Burlington, MA

Salesforce Developer

Responsibilities:

• Customized Accounts, Contacts, Leads, Campaigns and Cases.
• Customized several Validation Rules, tasks, Workflow rules, Triggers, Apex classes to achieve the complex business functionality.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE.
• Develop Visual Force Pages, Visual Force Custom Controllers Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Used Force.com web service API for implementing REST in the application for access to data from external systems and web sites.
• Profile based permissions on fields and objects are enforced.
• Load/Manage the data using Apex Data Loader.
• Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created junction objects to establish connectivity among objects.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Performed Data Migration from legacy system to Force.com with knowledge of Data Mapping.

Environment:Salesforce.com Service, Force.com, Apex Language, Visual Force Pages, Component & Controllers, Excel, Data Loader, CRM Fusion Demand tools, Dupe Blocker, HTML, CSS, Workflows, Salesforce Chatter, Approvals, Reports, Custom Tabs and Objects, Email Services, Security Controls, AppExchange, WSDL, Eclipse IDE Plug-in, Markets, Marketing Automation.

Confidential

Salesforce Developer

Responsibilities:

• Interacted with various business user groups to gather the document requirements.
• Worked closely with business analysts to perform detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC).
• Created Custom Objects and fields for transactional and contractual information.
• Designed and deployed Custom tabs, Custom Objects, Components, Visual Force Pages, Entity-Relationship data model, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Worked with standard Salesforce.com objects like Accounts, Contacts, Leads and Opportunities.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Implemented Case Management Automation to track and solve Customer’s Issues.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Used field level security along with page layouts to manage access to certain fields.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.

Environment:Saleforce.com platform, Apex Language, Visual Force Pages, Custom Component, Custom Controllers, Workflow & Approvals, Custom Objects, Custom Tabs, Page Layouts, ETL Tool (Informatica On Demand), Email Services, Security Controls, HTML, Web Services, WSDL, SOAP, Reports, Sandbox, Eclipse IDE Plug-in, Windows Vista.

Confidential

Salesforce Developer/Administrator

Responsibilities:

• Designed various Web Pages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Synchronized with the business process review meetings and multiple teams for ascertaining standardized workflow processes.
• Responsible for creating various Custom Objects, Tabs, Components and Visualforce Pages and Controllers.
• Created Formula Fields, Validation Rules, Workflow and approvals for the flexibility and functionality of force platform application.
• Extensively used HTML tags, Frames and CSS (Cascading Style Sheets) to maintain uniformity in the Web pages.
• Implemented Case Management Automation to track and solve Customer’s Issues.
• Written SOQL queries against force.com API.
• Strong experience in working with Security framework, Dashboards and reporting modules.
• Participated in the training sessions provided by the Salesforce team.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Complete the Application modification functionality and the Toolbar modification functionality of the application as separate Flex Modules and integrated them onto one composite application.
• Implemented packages in distributing and migrating components or applications within the organization.
• Defined documentation review cycles for the project and assign review tasks to the project team. Follow-up with reviews to see them through to completion.
• Configured and Maintained the Sandbox Environment for easy collaboration of Development and QA Activities.
• Worked onUnit testingfor the customizations and developments done during the project.

Environment:Saleforce.com platform, Apex Language, Visualforce (Pages, Component and Controllers), Pages, Data Loader, S-Controls, HTML, Java Script, Apex Triggers, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in.

Confidential

SFDC Administrator

Responsibilities:

• Developed SFDC ETL processes using Java and Salesforce Web Services Java API.
• Delivered project reports using custom objects and standard objects.
• Created mash-ups to include data from many external end-points such as including financial information from 3rd parties in the customer’s profile (Accounts) using WSDL and XML Stream Reader.
• Monitoring the data to keep accurate product, pricing, contract and invoicing information in a supply chain domain.
• Used Data Loader for Data Management in force.com platform.
• Customized Accounts, Contacts, Leads, Campaigns and Cases.
• Customized several Validation Rules, tasks, Workflow rules, Triggers, Apex classes to achieve the complex business functionality.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE.
• Develop Visual Force Pages, Visual Force Custom Controllers Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Used Force.com web service API for implementing WSDL in the application for access to data from external systems and web sites.
• Profile based permissions on fields and objects are enforced.
• Load/Manage the data using Apex Data Loader.
• Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created junction objects to establish connectivity among objects.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Performed Data Migration from legacy system to Force.com with knowledge of Data Mapping.
• Perform administration tasks as needed, managing custom fields, integration and data clean up.
• Complete the Application modification functionality and the Toolbar modification functionality of the application as separate Flex Modules and integrated them onto one composite application.
• Integrated SFDC with external systems using Salesforce Partner Web Services for approval and custom workflow solution.
• Developed SFDC site and customer portal for various organizational units and partners.
• Set up various security levels and privileges by customizing client team Profiles and Roles.
• Created data migration document for to & fro migration of data from SFDC environment.
• Developed Email handlers using Apex for generating PDFs from Leads received from several sources using Apex.
• Implemented on demand pricing and products configuration using Ajax and JavaScript.

Environment: SFDC, Apex, Data Loader, Import Wizard, Eclipse IDE, Controllers, Visual Force Pages, XML, Triggers, Security Controls, mash-ups, API.

Confidential

Professional EHR Interfaces

Responsibilities

• Manage the full life cycle projects related to the implementations of ADT interfaces into the EMPI.
• Gather user requirements
• Establish VPN Tunnel connections (IP addresses and ports) with info security team
• Designed new solutions and handled all aspects of the interface architecture process
• Worked and lead technical team to ensure results are achieved and deadlines are met
• Provided day to day support with troubleshooting, analysis, and problem definition for production issues
• Coordinared with BA/QA team, data exchange partners to validate and test all new Development and exchanges
• Developed projects by setting up Interfaces between hospitals and multiple laboratories in North American region like LabCorp, Quest, and Standard labs to transfer data electronically.
• To build Interfaces using HL7 standards between hospitals and labs to make sure there is a proper flow of HL7 lab orders going out to lab and HL7 lab results are received on patient charts from Lab electronically. Setup interfaces between 2 or more applications used by Hospitals.
• Troubleshoot HL7 messages according to the vendor specifications.
• To modify Translation files to meet the requirements of the HL7 message.
• Developed SQL queries for validating the data conversions
• Client point of contact to keep our process updated with product information
• Maintaining and Upgrading the applications & servers for client
• Expertise in working on Rhapsody, Enterprise &Professional Electronic Health Record, Practice Management and MyWay.
• Producing and delivering reports based on client criteria
• Developing training materials and implementation documentation, System configuration and testing
• Served as subject matter expert for HL7 application interface developmen