Billing Business Analyst Resume San Antonio, TX - Hire IT People

SUMMARY

More TEMPthan 7 years of experience in teh IT industry in Telecom Domain, wif onsite offshore exposure in all phases of SDLC and proven Telecom Billing Domain (BSS) project management experience.
Experience in Telecom BSS/OSS - solution architecture & system integration, product design & development, customization, implementation, production support, pre-sales & consulting
Experience as a Lead on multiple SI projects involving large BSS transformation & upgrade.
Worked for CSPs in GSM/3G, Wi-Fi/WiMAX, CDMA, PSTN and ISP domains for prepaid and postpaid services and possess a good mix of technical and business domain skills
Experience in Analysis, Design, Development and Maintenance on Oracle communications billing and revenue management system (version 7.3.1, 7.4 and 7.5).
Worked on both Pre-paid (Real time rating (AAA) and Post-paid implementation (Pipeline manager) on various projects, along wif integration of BRM wif FMW and other upstream system (FMW, Siebel)
Worked on Multiple Green field Implementations using BRM 7.3 and 7.4 and 7.5
Worked on Response to RFP’s, design of business proposals, creation of solution frameworks
Designed and developed custom opcode, MTA, iScript/iRule to implement complex requirements at hand .
Excellent collaboration skills and teh ability to work in cross functional and cross cultural environments, strong problem solving skills, good team player and self- starter
Successfully managing global delivery models working wif offshore & onsite teams.

TECHNICAL SKILLS

Language: Opcodes, PL/SQL, C, Shell, iScript, Perl

Database: Oracle 10g, Oracle 11g

Operating System: Sun Solaris, Linux

Fronted Tools: Customer center, pricing center, developer center, collection center, Payment center, Suspense Manager

Others: Toad 9.1, sql developer

PROFESSIONAL EXPERIENCE

Confidential, San Antonio, TX

Billing Business Analyst

Responsibilities:

Interviewing business and technical leaders to gather and clarify business requirements.
Performing gap analysis between goals and existing procedures/skill sets, and designing process and system improvements to increase productivity and reduce costs.
Tracking of requirements and clarifications for different stake holders like Development and Quality Assurance team.
To produce high quality requirement specifications and document requirements (functional, technical and non-functional) wif acceptance criteria
Agile methodologies and experience wif Agile tools to capture requirements
Verification of teh solution designed and developed and getting teh final sign off from teh business.
Module worked for Product onboarding, Collections, Invoicing, Account Receivables

Confidential, Ohio

Sr. Oracle BRM Consultant

Responsibilities:

Analyzing teh business requirements convert to design documents.
As part of teh solution architecture, proposed pipeline architecture and configuration wif necessary customization to meet client specific requirements
Account modeling / order management wif E2E integration
Customer creation(Parent child hierarchy), Addition of service to teh customer, product purchase and cancellation
Association of Msisdn and SIM to teh customer through E2E order journey
Billing and invoicing customization
Implementation of custom collection scenario by configuration in collection center and customization in policy opcode
Design and implement new custom opcodes and MTA.
Customization of grammar files, container description, in map out map to handle incoming CDR from mediation zone iScript/irule customization and creation of new pipeline

Environment: /Front End Tool: sun Solaris, collection center, suspense manager, Developer Center, Pricing center, and Customer center.

Confidential

Team Lead

Responsibilities:

E2E order journey / Account modeling design and development
Responsible to propose solution architecture for implementing Pipeline rating in place of UEL based rating architecture.
Project Delivery wif process and quality compliance
Mapping customer requirements to existing functionalities in teh system, preparing gap analysis document
Coordination wif upstream systems like FMW and mediation zone for teh input and output expected to and from BRM
Changes in teh policy opcode and writing custom opcode for requirement
Design and development of Customer Inquiry module
Creation of Payments and adjustments Framework
Customization of grammar files, container description, in map out map to handle incoming CDR from mediation zone creation of custom registry and pipeline to meet requirements by client
Writing iScript, iRule to customize pipeline manager
Handling suspended CDR through Suspense manager and rerating pipeline
Task allocation and monitoring, timely delivery of quality solutions

Environment: / Front End Tool: OracleBRM, Solaris, Developer Center, Pricing center, Customer center, Payment tool

Confidential

BRM Developer

Responsibilities:

Configuration of UEL Template for custom opcode to process incoming CDR from Mediation. responsible for design and implementation of CDR normalization routine, charging algorithm for pipeline rating and invoicing solution
Design and development of rating, accumulation, discounting and billing modules.
Configuration of batch controller and batch handler for CDR from mediation
Device management in BRM
Real time product and rate plan configuration
Customize, configure and deliver accumulation and discounting modules
Integration & System testing.
Involved in Client/Server installation and configurations.
Co-ordinate different teams for design of best in class solution

Environment: /Front End Tool: Payment tool Linux, Developer Center, Pricing center, Customer center

Confidential

BRM Developer

Responsibilities:

Environment: / Front End Tool: seagull simulator, Oracle BRM, Solaris, Developer Center, Pricing center, Customer center