Sales/marketing Resume
4.00/5 (Submit Your Rating)
Florence, AL
Objective: A challenging career with an international hotel chain starting in management or marketing.
Summary of qualifications:
- Communications: personal training and development
- Leadership: decision making
- In/out sales calls: superb customer service skills
Education:
Bachelor in Business Administration
Associate in Management
Experience:
Sales/Marketing (Hospitality Coordinator 2011)
Confidential
- Gave members updated information to help them receive the best experience possible from their timeshare packages.
- Qualified members to ensure that we could offer them better packages.
- Contacted members before their arrival to establish relationship and to verify their personal needs requests.
- Maintained communication with members throughout their stay
- Greeted members personally upon their arrival and offered refreshments.
- Managed all food ordering and serving to quests while they were at the sales office
- Maintained a 40% sales goal
Assistant Manager/ Front Office (2010)
Confidential, Texas
- Managed front desk and office duties for timeshare resort with 120 condos with 100% occupancy
- Professional implementation of visitor calls, messages and facilities
- Increased guests maintenance by exceeding hopes and delivering 1st class client service
- Inventory of gift shop
- Inventory of room keys
Front Desk Agent (2009)
Confidential, Texas
- Operated resort phone and computer systems
- Managed the requests of members
- Strategically placed members in condos in order to keep resort operating at full capacity
- Gave information and directions for resort and surrounding activities
References available upon request