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Account Manager Resume

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SUMMARY

  • Responsible for managing and coordinating full marketing, business planning and sales strategies.
  • Forming teaming relation with Customers and Clients Exploring new opportunities with existing accounts. Establish teaming with right players.
  • Built and cultivate existing account base. Analyze sales growth, market intelligence and company profitability to make sound business decisions.
  • Streamlined the process in coordination between business development and pre - sales group Responsible for qualifying, and prioritizing opportunities, and formulating win strategies to position the company to secure new business directly with Government organizations through full life cycle capture strategy, and through strategic partnership/alliance with prime government contractors.
  • Established business analysis methodology. Business Capture, Business Process Modeling. Client Relationship Management• Identifying new process, finding out gaps in existing process. Day to Day Monitoring/Mentoring to the team members

PROFESSIONAL EXPERIENCE

Account manager

Confidential

Responsibilities:

  • Establish new client relationships, partnerships, and internal operations to identify needs, and implement solutions.
  • Sell full range of solutions ranging from consulting, strategic staff augmentation, and custom development. Drive revenue by formulating strategies and tactical sales initiatives to stimulate growth, and identifying areas of opportunity.
  • Lead incremental business by forecasting sales volume and workforce requirements to drive repeatable and long term business.
  • Maintain close working relationship with key client executives and managers to understand delivery issues, address concerns and maintain customer client satisfaction.
  • Enable further development of the client base by improving existing engagements through sale of additional solutions. .
  • Responsible for handling full recruitment life Cycle working with direct as well as Tier -1 clients.
  • Work closely with Team Lead/Account Manager to anticipate requirements and identify Potential resource pool involved in screening job applications by matching them with job.
  • Requirements, salary negotiation, conducting interviews, reference checks etc.
  • Develop and maintain network through Vendor, LinkedIn etc.
  • Maintain complete Recruitment Database including inflow by augmenting relevant resumes on a periodic basis through various sources i.e. Headhunting, Direct references, manpower consultants, advertisements, internal references and Job Portals Skills and Specifications.
  • Well versed with various tax terms (W2, C2C, 1099) Good understanding of various visas.
  • Thorough understanding of various IT terminologies. Implemented business plans & strategies in coordination with plans of organization.
  • Initiated and oriented new teams (Strategic Business Development, Sales Support Team). Identification and discussion for new business associations. Done business development activities on the pipeline at various stages of the business Concerned with Recruiting team for candidates etc.
  • Responsible for managing and enhancing his existing Client relationships.
  • Strategic planning in developing new clients, new strategies and its implementation.
  • Prioritize requirements and ensure optimum utilization of resourcing team, Willingness to guide resourcing team on resourcing front.
  • Responsible for ensuring quality of delivery by screening and short listing resumes before sending to client.
  • Hold the overall responsibility for establishing, leading, planning, organizing, directing, andensuring effective operations of the entire office.
  • Manage the overall operations of Recruitment and Federal business team and managing the overall aspect of initiating a newsetup for the organization in U.S. Federal Business.
  • Manage Resource planning and Staff Administration. Oversee various operational issues/challenges coming up on daily basis.

Recruitment Manager

Confidential

Responsibilities:

  • Responsible for handling full recruitment life Cycle working with direct as well as Tier -1 clients.
  • Work closely with Team Lead/Account Manager to anticipate requirements and identify Potential resource pool involved in screening job applications by matching them with job.
  • Requirements, salary negotiation, conducting interviews, reference checks etc.
  • Develop and maintain network through Vendor, LinkedIn etc.
  • Maintain complete Recruitment Database including inflow by augmenting relevant resumes on a periodic basis through various sources i.e. Headhunting, Direct references, manpower consultants, advertisements, internal references and Job Portals Skills and Specifications.
  • Well versed with various tax terms (W2, C2C, 1099) Good understanding of various visas.
  • Thorough understanding of various IT terminologies. Implemented business plans & strategies in coordination with plans of organization.
  • Initiated and oriented new teams (Strategic Business Development, Sales Support Team). Identification and discussion for new business associations. Done business development activities on the pipeline at various stages of the business
  • Concerned with Recruiting team for candidates etc.
  • Responsible for managing and enhancing his existing Client relationships.
  • Strategic planning in developing new clients, new strategies and its implementation.
  • Prioritize requirements and ensure optimum utilization of resourcing team, Willingness to guide resourcing team on resourcing front.
  • Responsible for ensuring quality of delivery by screening and short listing resumes before sending to client.
  • Hold the overall responsibility for establishing, leading, planning, organizing, directing, andensuring effective operations of the entire office.
  • Manage the overall operations of Recruitment and Federal business team and managing the overall aspect of initiating a newsetup for the organization in U.S. Federal Business.
  • Manage Resource planning and Staff Administration. Oversee various operational issues/challenges coming up on daily basis.

Business Manager

Confidential

Responsibilities:

  • Responsible for handling full recruitment life Cycle working with direct as well as Tier -1 clients.
  • Work closely with Team Lead/Account Manager to anticipate requirements and identify Potential resource pool involved in screening job applications by matching them with job.
  • Requirements, salary negotiation, conducting interviews, reference checks etc.
  • Develop and maintain network through Vendor, LinkedIn etc.
  • Maintain complete Recruitment Database including inflow by augmenting relevant resumes on a periodic basis through various sources i.e. Headhunting, Direct references, manpower consultants, advertisements, internal references and Job Portals Skills and Specifications.
  • Well versed with various tax terms (W2, C2C, 1099) Good understanding of various visas.
  • Thorough understanding of various IT terminologies. Implemented business plans & strategies in coordination with plans of organization.
  • Initiated and oriented new teams (Strategic Business Development, Sales Support Team). Identification and discussion for new business associations. Done business development activities on the pipeline at various stages of the business

Project Manager

Confidential

Responsibilities:-

  • Handle and motivate the team to help sell products.
  • Proving Agents One On One Feed Back To Improve The Productivity And To Motivate Them.
  • Preparing All the Reports for Clients As Well As Senior Management Daily Productivity Report,Accounts Report, Weekly Performance Report, Dash Board, White Board and Internal OCR.
  • Direct Reporting To All Clients. And Managing All Accounts Of Client.
  • Communication between Management and Client.
  • Taking Care of four Processes (Mortgage QC, Virgin holidays & Search Guru).
  • Providing process, product and soft skill training to new hires.
  • Handling Customer queries regarding Sales and Product information.
  • Reporting to the Managing Director on day to day basis.
  • Mentoring, training, monitoring the performance of team members to ensure efficiency in sales operations and meeting of individual & group targets.
  • Interaction with customers, and ensuring high standards of customer service
  • Quality check on the level of service provided to customers.
  • Finalizing orders initiated by the sales executives of different zones
  • Managing business development activities; accountable for top-line profitability & increased sales growth
  • Managing teams and supervising staff.
  • Hiring and recruiting staff.
  • Maintaining a high profile service for customers
  • Ensuring excellent quality and service is delivered to all the customers...

Project Lead

Confidential

Responsibilities:

  • Directly dealing with client’s accounts (payments, project planning, improved services level).
  • Reducing local risk through maintaining stake holder analysis to get maximum revenue out of the same process.
  • Strictly maintaining the quality of the process to give potential results to the client.
  • Sending daily reports to the client (mentioning target met) to avoid general disputes.
  • Developing key areas of the process to increase payments value depends on number of target achieved.
  • Seeking and pricing for new process and clients.
  • Complete other related duties as assigned and support the Company's Diversity programs.
  • Adhere strictly to compliance and operational risk controls in accordance with US regulatory standards, company’s policies and practices; report control weaknesses, compliance breaches and operational risk losses.
  • Identify customer needs. Present features and benefits of suggested product solutions.
  • Obtain customer commitment.
  • Proper origination and reporting system documentation.
  • Decision loan applications based on credit policy guidelines.
  • Assist customers with status/general inquiries and handle customer objections such as interest rate, payment and points. Communicate preliminary underwriting decisions.
  • Attend training sessions and weekly meetings.
  • Set and track weekly, monthly, quarterly and yearly goals.
  • Assume full responsibility for the effective and professional completion of assigned loan functions.
  • Maintain good working relations with third party, inter-department personnel, colleagues and peers.
  • Maintain a high level of integrity and discipline on the production floor.
  • Achieve set weekly, monthly, quarterly, yearly targets set by supervisor.
  • Achieve a minimum per loan revenue standard set by the company.

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