SUMMARY

• A dynamic IT professional with 4+ years of experience in areas of Pega Development and Software Testing.
• Experiences in using Pega BA tools like Application Profiler, Application Accelerator in Pega 6.2.
• Having Strong knowledge on Pega PRPC platform and Direct Capture of Objectives (DCO) in Pega 6.2.
• Specialization in Systems Pega Rules Process Commander (PRPC) and SMART BPM SUITE.
• Acted as a liaison between the business and the technical team in the areas of Software Design and Development Life Cycle and Web based technologies.
• Experienced in developing Work Flow and Rule based Business Process Management using tools like Pega Rules Process Commander (PRPC).
• Proven expertise in gathering, analysing and documenting business requirements and developing Business Requirement Document and Functional Requirement Document.
• Extensive domain expertise on Healthcare Industry.
• Experienced in requirements gathering, software analysis and design, documentation and communication of business design on complex business requirements.
• Experience in Agile - SCRUM Project Implementation Methodologies.
• Experienced in developing Work Flows and Rule based Business Process Management using Pega Rules Process Commander (PRPC), Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes.
• Experience in designing and development of End to End Class structure, User Interface, Process Flows.
• Experience in working with the QA Testing Team, creating Test Plans and Test Cases.
• Extensive exposure to Functional testing involving Use Case testing, Flows, Work Lists, Work Baskets, SLA testing, Work Object processing testing.
• Exposure to White Box testing involving Validating Rules, Testing Workflows, Testing connectivity between BPM and other systems.
• Experience in Pega SOA services testing and Security testing involving Authorization, Authentication, Single sign on, Roles and Privileges.
• Motivated focused team player with strong problem solving and analytical skills.
• Exposure to Pega tools like PAL, TMF and Tracer.
• Experience in Project Estimation using Test Point Analysis and Work Breakdown structure techniques.

TECHNICAL SKILLS

Operating Systems: Windows 95 / 98 / NT / 2000/XP, UNIX, Linux

BPM software: Pega Rules Process Commander V5.5,6.1,6.2

Pega Frameworks: Test Management Framework, Business Intelligence Exchange (BIX), Project Management Framework

Languages: C, C++

Databases: SQL Server, IBM DB2

Testing Tools: Quality Centre, TFS, Clear-Quest, Pega PAL, Pega TMF

PROFESSIONAL EXPERIENCE

Confidential

Pega Developer

Responsibilities:

• Worked with the various business teams to gather business requirements, designed prototype of the system and presented to the business users/managers.
• Responsible for gathering, analysing, and documenting business requirements; writing use cases (UML), functional and non-functional specifications based on information gathering sessions with business unit stakeholders and technical team members.
• Followed the UML methodology to Create UML Diagrams including Use Cases Diagrams, Activity Diagrams, Sequence Diagrams, Collaboration Diagrams, Data Flow Diagrams (DFD’s) and MS Visio and thus defining the Business Process Model and Data Process Model.
• Created High Level Class structure, Workflows and Rule sets in PEGA PRPC.
• Understanding of rules, Properties, Embedded Pages and Correspondences.
• Created agents which will run in the background to generate daily, weekly and monthly reports.
• Prepare user guide and training materials technical training and user support to business groups.
• Synchronized BPM Pega test strategy with existing testing practice of the organization.
• Managed testers both onshore and offshore.
• Managed Pega Test Frame work and Pega Test Suite
• Organized daily Test status meetings as well as other test/project related meetings
• Created BPM test methodology for Confidential Claim Processing.
• Executed BPM Business cases and gathered results.
• Captured Test metrics, defect/observation trends and communicated those to the stake holders.
• Provided expertise with respect to all technical aspects of PRPC implementation, deployment and production usage.
• Captured and documented implementation/deployment details to provide to Test Engineering and other internal departments for future use and reference.
• Tested Pega XML, SOAP, MQ, Clipboard, Harness, PAL.
• Tested using Pega Test Management Framework.

Confidential

Pega Developer

Responsibilities:

• Worked with the various business teams to gather business requirements, designed prototype of the system and presented to the business users/managers.
• Responsible for gathering, analysing, and documenting business requirements; writing use cases (UML), functional and non-functional specifications based on information gathering sessions with business unit stakeholders and technical team members.
• Followed the UML methodology to Create UML Diagrams including Use Cases Diagrams, Activity Diagrams, Sequence Diagrams, Collaboration Diagrams, Data Flow Diagrams (DFD’s) and MS Visio and thus defining the Business Process Model and Data Process Model.
• Created High Level Class structure, Workflows and Rule sets in PEGA PRPC.
• Understanding of rules, Properties, Embedded Pages and Correspondences.
• Created agents which will run in the background to generate daily, weekly and monthly reports.
• Prepare user guide and training materials technical training and user support to business groups.
• Synchronized BPM Pega test strategy with existing testing practice of the organization.
• Managed testers both onshore and offshore.
• Managed Pega Test Frame work and Pega Test Suite
• Organized daily Test status meetings as well as other test/project related meetings
• Created BPM test methodology for Confidential Claim Processing.
• Executed BPM Business cases and gathered results.
• Captured Test metrics, defect/observation trends and communicated those to the stake holders.
• Provided expertise with respect to all technical aspects of PRPC implementation, deployment and production usage.
• Captured and documented implementation/deployment details to provide to Test Engineering and other internal departments for future use and reference.
• Tested Pega XML, SOAP, MQ, Clipboard, Harness, PAL.
• Tested using Pega Test Management Framework.

Confidential

Software Developer

Responsibilities:

• Created and reviewed business requirements and functional specifications.
• Analyzed the System Requirements, Functional Requirements and Business Requirement documents.
• Developing the model based on the Business requirements.
• Creation of Test Strategy, Test Plan and Test Scenarios.
• Develop and execute System Integration and Regression test cases.
• Validate the Test results and update the status in Quality Center.
• Write complex SQL queries for validation in backend database testing.
• Deploying the changes into the Unix, Mainframes environment
• Analysing the credit report for data validation