SUMMARY

• Microsoft Dynamics ERP Developer in CRM/365/ NAVISION/Business Central with over 10 years of working experience in full Software Implementation Life cycle including requirement analysis, design, coding, testing, debugging and maintenance.
• Experience in various domains/industries including Financial, Retail, Beverages, Education, Engineering Contracting Services, Healthcare.
• Experience in various modules as Sales, Financial, Manufacturing, Logistics, Job, Retail, Warehouse.
• Hands on experience on dynamics 365 version 9(On - Cloud), CRM 2016
• Experienced in Live Training, demos to clients on different modules on Microsoft Dynamics CRM system.
• Extensive experience in developing efficient client-side scripting using jQuery, Plug-In, Work Flows, Custom Business Processes.
• Expertise in creating data conversion and testing strategies as well as high level project work plans.
• Extensive experience in implementing and deploying Microsoft Dynamics CRM with customization Tool, Workflow Tool, or SDK.
• Expertise in Sales and Purchase cycle of the ERP system.
• Expertise in creating Workflows, Business Process Flows, Action, Dialogue in Microsoft Dynamics CRM system.
• Having in-depth knowledge of the Microsoft Dynamics CRM platform and evaluate customer’s business processes against the standard CRM functionality.
• Experience working with entities, forms, views, screens, plugins, workflows, building custom components and report development.
• Experience working with packaged business applications like Microsoft Dynamics in a sales or sales operations role.
• Extensive experience in dynamics CRM .NET development.
• Extensive experience in development of custom form libraries (using JavaScript) & managing workflows.
• Hands on experience in various agile methodologies like Sprint planning, Story grooming, Story pointing, Big room planning, Scrum, and Pod structure.
• Extensive experience in installation and configuration of dynamics CRM.
• Extensive experience in migrating the system from NAV 3.7 to NAV 2018, NAV 3.7 to NAV 2013 R2, NAV 2017 to Microsoft Dynamics 365 Business Central (BC) SaaS.
• Expertise in document, develop, test, implement, maintain, and optimize secure, scalable n-tier custom, COTS, and SaaS solutions using ACE’s Software Development Lifecycle (SDLC).
• Expertise in the configuration of SD Master Data like the customer, Vendor, and Material.
• Experience in troubleshooting and recommend suggestions to resolve conflicts between business requirements and standard system functionality in an effective way, which creates good relationships with clients.
• Experience in developing business architecture using requirements such as scope, processes, alternatives, and risks.
• Experienced in testing including regression, user acceptance, integration and performance to verify the client’s needs are met.
• Hand on experience to translate stakeholder requirements into different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams, FRD, BRD, SDD, Technical specification doc, and use case diagram.
• Experience in developing Stored Procedures, functions, triggers comfortable using databases MS-SQL.
• Involved in analysis and reporting, business planning and management, communication and presentation, customer focus and relationship building, a champion for change, influencing, information and data management proficiency, leadership, problem-solving and decision making, profession and process expertise.
• Extensive experience in providing first and second level support to the end-users of the ERP.
• Possess hands-on experience on handling responsibilities like, coordinating with team, study and understand the business processes and functionality of the Application, Managing / developing enhancement deliveries and new releases.
• Extensive experience in pre-sales assistance to the Sales team in the form of product knowledge and expertise for answering sales inquiries and "Requests for Proposal".
• Experience in preparing Business Blue Prints, Key Data Structure, and user manual documents.
• Extensive Experience in UAT Activity.
• Experience in Jet, SSRS and RDLC Reports.
• Experience in preparing scope analysis documents and data flow charts in line with company standards.
• Experience in preparing Design documents in line with company standards.
• Experience in delivering classroom-style training.
• Extensive experience in providing on-site deployment support to end-users.
• Extensive working experience with SOAP and OData web services.
• Expertise in mapping the USER requirements through out of box functionality as well as with custom code
• Involved in Microsoft Dynamics Navision ERP system integration with Sana and Magento e-commerce solution for B2B and B2C clients.
• Possess hands-on experience on the preparation and communicate periodic reports, detailing the Delivery Team's progress on the work assigned and proactively highlight any foreseen risk to the deliverables.
• Experienced in the preparation of the Test Scripts low level & high level followed by the global template.
• Hands-on experience on Balance Sheet, Reconciliation, Account Receivable, Account Payable.
• Hands-on experience in API integration and development.
• Involved in CRM migration project from on-premises to cloud.

TECHNICAL SKILLS

Programming Languages: C/AL, CSIDE, ABAP, VB.net, C#, JavaScript, Python, Visual Studio, HTML, CSS, Web Design on HTML, Linux

Databases: MySQL, SQL DB, MySQL Workbench, MySQL Shell

Web Services: SOAP Services, ODATA Services, REST Services

Operating Systems: Windows

Reports: SSRS, Jet and RDLC Reports

Tools: Microsoft Dynamics NAVISION, Business Central, Microsoft Dynamics 365/CRM, POS Machine, Sana and Magento, Amazon Web ServicesMicrosoft PowerApps, Canvas Apps, Model Driven Apps for D365 Power automate flows, Power Automate, Power Apps app, Azure App Services, Weka, Amazon Web Services, Google Charts

Methodologies: Agile, Waterfall, SCRUM

Server: SQL 2005, 2008, 2016, 2018, 2019 server

Machine Learning Algorithms: KNN, Linear Regression, Logistic Regression, Apriori, K-means, PCA, KNN, Neural Networks, Decision trees, Random Forest

PROFESSIONAL EXPERIENCE

Confidential - Boston, MA

Sr. Microsoft Dynamics Developer

Responsibilities:

• Involved in creating customized solutions.
• Involved in creating entities, different types of fields, and designing form.
• Involved in creating business workflows, and business process flow to fulfill the requirement such as duplicate check, sending automatic invoice emails.
• Involved in creating business rules to make the process automatic.
• Involved in creation and configuring custom views on entities.
• Worked on creation of sub-grids to show a certain set of related records when viewing an individual record.
• Involved in creating security roles, field security profile, and business unit creation with customization.
• Involved in creating dialog process to interact with user step by step.
• Involved in export and import managed and unmanaged solutions.
• Involved with the team to provide support to the existing customers on their daily basis queries.
• Involved in the Analysis, Design, Coding and testing phases of the project management.
• Coordinated with the onsite team for requirement transition and providing the necessary inputs required for the successful execution of the project.
• Involved in fixing bugs, which raise as a support ticket in service now.
• Participated in daily meetings, sprint planning etc. as part of the Agile Project Methodology to deliver in 2-week Sprints.

Confidential

Responsibilities:

• Created a safe, less-intensive, symptom tracking solution.
• For younger children, the solution allows parents or caregivers to answer screening questions about a child’s symptoms or potential exposure on their behalf.
• Created custom tables, and added standard tables like account, customer in power app.
• Excess the student data list from SharePoint.
• Created Canvas app for students and staff to assess, track, and report on COVID-19 symptoms.
• Involved in the Analysis, Design, Coding and testing phases of the project management.
• Coordinated with the onsite team for requirement transition and providing the necessary inputs required for the successful execution of the project.
• Involved in fixing bugs, which raise as a support ticket in service now.
• Participated in daily meetings, sprint planning etc. as part of the Agile Project Methodology to deliver in 2-week Sprints.

Confidential

Responsibilities:

• Involved in developing processes, implement effective workflow and embrace best practices.
• Involved in developing and continue to refine CRM change management standards and tools.
• Provide technical documentation and facilitate training to the administrators and end users of the system.
• Conduct user training and create and maintain knowledge transfer documentation.
• Build CRM forms, screens, and views as well as workflows and reports for the user interface.
• Be a member of the CRM development community affecting and driving efficiencies across the company.
• Provide redundancy and backup support for other team members.
• Involved in fixing bugs, which raise as a support ticket in service now.
• Participated in daily meetings, sprint planning etc. as part of the Agile Project Methodology to deliver in 2-week Sprints.

Confidential

Responsibilities:

• Created the merge plan and merge process document from Microsoft Dynamics NAV 2013 R2 to Microsoft Dynamics 365 Business Central SaaS (“D365BC-SaaS”).
• Involved in the Technical Upgrade Microsoft Dynamics NAV 2013 R2 to Microsoft Dynamics 365 Business Central SaaS (“D365BC-SaaS”).
• Performed the upgrade and migration process.
• Involved in post-go-live support.
• Implement and documented the process - How to replicate the data from NAV OnPrem to BC SaaS.
• Involved in the Integration with SANA and Magento.

Confidential

Associate Developer

Responsibilities:

• Involved in fields creation, form designing, and client-side scripting for sales module.
• Involved in developing java scripts for customization as per client requirement.
• Involved in creating workflows for assignments and other automation logics.
• Involved in creating business logic and business process flows.
• Worked on manipulating CRM data using Query Expressions.
• Worked on updating CRM entities value from SQL Server.
• Involved in creating plugin to perform CRUD operations.
• Involved in developing web resources to make changes in the UI in CRM.
• Worked on validation and calculation of fields using web resource.
• Involved in customizing CRM ribbon using Ribbon Workbench Tool.
• Involved in creating custom buttons and adding custom functionality on entities.
• Provide support on Microsoft Dynamics CRM.
• Handled report customization in the area of contacts, account and sales as per business requirements by designing technical specifications.
• Created customized solution which updated the data on the customized fields on the system entity i.e., sales and account.
• Created workflows for updated the data in the customized field.
• Created extensions and plugins to receive alert message for the USER while creating the sales order.
• Design business process flow / design document.
• Prepare Business Blue Prints, Key Data Structure, and user manual documents.
• Involved in designing entities, workflows, business process flows as per the requirement.
• Involved in configuration of Contract Accounts categories.
• Involved in customization and execution of Enterprise structure.

Confidential

Responsibilities:

• Involved in the enhancement of existing functionalities.
• Involved in store Rollout on NAV 2009 which includes: Store configuration, Product and Merchandising, Pricing and Discounts, Loyalty, Tender Types, Payments, Sales tax & charges Setup, Expense Management at Stores, In-Store Inventory, Statements, Order fulfillment, Handling Returns, POS setup,
• Develop the scripts, stored procedures, queries to call the data from MSSQL.
• Involved in retail tasks with monitoring and analysis ATE jobs on stores in daily basis,
• Perform the testing with different and existing scenarios.
• Customized and Developed existing and new workflows.
• Responsible for delivering the requirements either existing or new once to the user.
• Prepared Technical Document (TD), Functional Document (FD), BRD (Business Requirement Development) and other process documents to fix the requirement and process.
• Support on daily basis queries.
• Involved in the troubleshooting of existing functionality and bugs.
• Involved in support ticketing system.

Confidential

Advisory Developer

Responsibilities:

• Involved in L1 & L2 support incidents which raised as a ticket in the system with assigned priorities.
• Involved in debugging and fixing the bugs.
• Involved in customizing the functionalities as per the requirement.
• Involved in first and second level support.
• Involved in the installation and configuration of Business Rule, Workflows.
• Involved in creating the security roles for the different users.
• Involved in creating the customized Business Process Flow which runs with the workflow.
• Experienced in identifying and fixing the performance and accessibility issues with new and existing reports.
• Involved in training on the different modules as per the requirement of the user and different team members who were involved in integration.
• Involved in the optimization of written codes in the performance tuning phase to increase the efficiency and execution speed of the existing system.

Confidential

Responsibilities:

• Involved in L1 & L2 support incidents which raised as a ticket in the system with assigned priorities.
• Involved in debugging and fixing the 2nd stage of pre-approval purchase cycle issue.
• Maintain different Documentations (Newsletters/Announcements, Requirement- & Connectional-Docs, Help-Manuals, Training-Docs, internal & external Presentations).
• Involved in integration with Microsoft Power BI, Web Services.
• Involved in first and second level support for the implemented ERP solution.
• Hands-on writing SQL queries, stored procedure, and user-defined functions.
• Involved in the installation and configuration of workflows.
• Experienced in identifying and fixing the performance and accessibility issues with new and existing reports.
• Involved in training on the different modules as per the requirement of the user and different team members who were involved in integration.
• Involved in the optimization of written codes in the performance tuning phase to increase the efficiency and execution speed of the existing system.

Confidential

Software Engineer

Responsibilities:

• Created customized solution which handles the sales inventory.
• Related to customized inventory solution created SSRS reports as per the requirement.
• Created Business Process flow to map the customized requirement.
• Trained the USER in Microsoft Dynamics CRM.
• Coordinate with the client to gather the requirement.
• Involved in testing the system.
• Support the users with their daily basic queries.
• Involved in fixing the code.

Confidential

Responsibilities:

• Involved in the implementation of new projects.
• Developed the scripts, stored procedures, queries to call the data from MSSQL.
• Setting up permissions in system, based on hierarchy or user base.
• Involved in the enhancement of the existing functionalities in the system.
• Involved in the configuration of POS system at store along with handheld device.
• Upload the masters with opening balances.
• Involved in report development after gathering all the requirements of the user.
• Upgrade the system with all data migration from lower version to higher version including reports, query, data ports.
• Involved in report development and report migration from classic client to RDLC report.
• Involved in user role assignments for employees.
• Involved in migrating the code from all objects, while migrating old system to new system.
• Involved in testing all functionalities after upgrade the system.
• Involved in check report enhancement.
• Trained the user on an upgraded system.
• Support the users with their daily basic queries.
• Involved in fixing the code.

Confidential

Software Engineer

Responsibilities:

• Created customized reports.
• Created Business Rules to map the customized requirement on Entity Level.
• Coordinate with client to accumulate requirement, which helps to map with system.
• Involved in testing the system.
• Support the users with their daily basic queries.
• Involved in fixing the bugs.

Confidential

Responsibilities:

• Involved in designing different functionalities on the standard ERP system.
• Developed and Designed the functionality where user can select the item and other item information on the opportunity card so that the user can assign that information to sales quotation to posted sales invoice.
• Developed and Customized new and standard tables, form, pages and code unit.
• Involved in the migration of classic forms to pages.
• Involved in migrating the code from all objects, while migrating old system to new system.
• Provided the training on different modules, functionalities to the user as per their demand.
• Involved in upgrading the system with all data from lower version to higher version.
• Helped the user to do year-end closing.
• Develop the scripts, stored procedures, queries to call the data from MSSQL.
• Worked on Job module and develop the Job Budgeting report linked with Purchase Order.
• Involved in report development and report migration from classic client to RDLC report.
• Involved in daily support user queries.
• Involved in hot fix installation in Application provided by Microsoft.
• Involved in upgrade and migrate the data from an old Nav ERP system to the new NAV ERP system.