SUMMARY:

• Experienced & passionate about problem solving & effecting change utilising extensive risk & project skill set.
• A credible results - driven professional, who strives on delivering significant business improvement via effective risk management, remediation, transformational & regulatory change initiatives.
• Is eager to learn and highly adaptable and seeking a role where I can continue to grow and help make a positive change & impact.
• In a challenging environment supported delivery for over 2000 obligations in 12 months across 7 product areas & channels ensuring effective application and implementation of process and controls.
• Pushing the boundaries of product governance redesigning risk profiles by product value chain to enable E2E visibility of risk by process to drive awareness & improve informed decision making in product design.
• Designed approach to rollout the 3 lines of defence model across multiple divisions uplifting & enabling effective risk management whilst ensuring sustainable business outcomes & running costs.
• Stepped into a new industry and quickly understood the business problem and designed and delivered an exceptional value proposition reducing the risk & increasing the ability to keep the day of operations on track.
• Challenger Bank/Business separation supporting the design and delivery of systems & processes ensuring regulatory requirements are met and evidenced to obtain banking license in readiness for day 1 launch.

KEY COMPETENCIES:

• Strategy design & execution
• Project Methodologies - Waterfall/Agile/Lean
• Risk Management/Assurance/controls
• Analytical/Data Driven/VoC
• Leadership/Team management
• Industries - Banking, Insurance & Government
• Innovative/Creativity/solution design
• Identifying solutions to business problems/needs
• Requirements Gathering/workshops
• Stakeholder Management (c- suite & below)

TECHNICAL SKILLS:

Proficient with Microsoft Office

Keeping fit - Gym/tennis & eating good food

RiskinSite, Archer, Jira

CAREER SUMMARY:

Confidential

Non Financial Risk (NFR) & Regulatory Consultant

Responsibilities:

• Accountable for the risk framework for change initiatives impacting multiple business units globally.
• Advising/guiding delivery of the new model mitigating NFR, legal, fin crime & ensuring regulatory compliance.
• Identifying pragmatic risk solutions/standardisation & facilitating risk/legal forums & regulatory approvals.
• Responsible for delivering the operating model design & warranty support model to support the system rollout.

Confidential

Senior Manager - Regulatory Risk & Control Enablement

Responsibilities:

• Responsible for ensuring that risk is identified, managed & reported across the business product suite for all regs.
• Owning & implementing an operating rhythm/framework to strengthen the risk & control environment.
• Managing a team of external consultants to provide compliance gap analysis/assurance to the business.
• Supporting product design & implementation & conducting deep dive reviews to ensure policy embedment.
• Conducting risk assessments of changes & recommending/overseeing future state solutions.
• Working with business line risk reps to support with uplift/remediation activity across product & distribution.
• Committee paper writing, presentations and engagement with key stakeholder’s legal, compliance, product etc.
• Product development - Implementation of the Banking Code improving the customer e2e experience.
• Produced business cases for investment to uplift capabilities & supported line 2 risk uplift activities.
• Incident & issue management, control monitoring & produced a common reporting framework.
• Remediated significant open issues for the (conduct) product design & distribution policy & product disclosures.
• Supported business case development & roadmap to deliver on commitments made to the PRA.
• Conducted gap analysis & defined new structure/costs achieving agreement across multiple senior stakeholders’.
• Led RMF refresh, defined RCSA approach & supported key risk deep dive to identify gaps across business units.
• Key stakeholders - Divisional head of risks & compliance.
• Supported risk metrics identification & risk appetite coordination to cascade & model indicators across divisions.
• Responsible for advising, designing & validating the strategy to enable continued sale of market products.
• Produced project risk assessments & option papers for ccy accounts, derivatives & business loans.
• Identified & determined impacts/high level requirements I.e. customer on-boarding & regulatory requirements.
• Green field project supporting the development & commissioning for a new incident management model.
• Progressive rollout of the incident & crisis management solution for improved decision making & awareness.
• Uplifting operational resilience capabilities to ensure visibility and continuity of business services.
• Partnering with the business to understand risks & created a consolidated view to enable oversight of exposures.
• Supported with scenario modelling & mapping to aggregate and test risks in a single view platform.
• Influenced integration of live incidents, roster & automated trip re-forecasting - virtual control.

Confidential

Responsibilities:

• Responsible Lending programme ensuring processes support compliance/risk reduction.
• Designing and managing project approach to uplift capabilities across the business to remediate issue.
• Led process team to document current state processes across multiple brands & channels to ensure compliance.
• Identifying key control steps in the process ensuring adequate oversight/control effectiveness over transactions.
• Captured requirements for strategic solution to create a one stop client experience across multiple brands.
• Supported compliance transformation with policy rationalisation/uplift to strengthen standards.
• Supported workflow uplift to reduce journey time and improve accuracy to remediate process & control gaps.
• Supported new digital cheque clearing model to ensure compliance & conducting risk assessments.

Confidential

Specialist/Project Lead/Risk Investigations Analyst

Responsibilities:

• Williams & Glyn - Delivery of a new bank entity focussed on establishing a new Treasury operating model.
• Transitioning policy, process & control mapping to develop the TOM & risk profiles to demonstrate capability.
• Ensuring processes support risk/compliance requirements & supporting future state solution designs.
• Conducted risk assessments & graded systems & processes to support with business continuity.
• Core Treasury products - FX, Bonds, Derivatives, Loans, collateral, payments, cash management etc.
• RBS/NatWest - Driving the embedment of the risk management framework.
• Risk transformation – Process & control mapping to ensure key risk spots are identified, managed & reported.
• Developed new controls for existing and changing processes & conducted analysis of issues and incidents.
• Strategy development – Supporting the feature design for a digital transformation roadmap.
• Supported the design of a new digital lending journey & new automated credit decision approach.
• Lean/Risk transformation – Utilising lean framework to reduce risk driving a 20% increase in efficiencies.
• Strategy - Operating model redesign to align by product value chain to drive significant business benefits.
• Investigations – Root cause problem solving & fixing process & control weaknesses to reduce incidents.
• Supported remediation project – Designed & executed approach to fix customer incorrect interest & fee charges.
• Remediation - SME in loans & derivatives engaging key business stakeholders to resolve historic bookings.