SUMMARY

• 7+ Years of Experience and specializing in Kronos Workforce Central For Health Care, Manufacturing and Retail Clients.
• Experience in understanding the client's business process and translating how the Kronos software solution will successfully integrate into the client's
• Evaluate user needs and recommend best practices to implement new Kronos functionality, create presentation materials and lead presentations, develop requirements documentation, create business process flows and documentation
• Familiar wif WFC Version 7.2/ 7.3 cloud solution, Provide virtual support to new and existing Kronos clients. Keep Integration Manager look up tables up to date after new rules has been added to the Kronos system, and to maintain Kronos Interface lookup tables.
• Manage Kronos upgrade project Kronos 6.0 to Kronos 7.3cloud solution - created business case/project plan, created documentation for existing processes/reports/interfaces, prepared DEV server, installed Kronos 7.0 applications, upgraded Kronos database from 6.0 to 7.0.
• Written and supported Kronos interfaces include ADP, HMS, SAP, ULTIPRO, LAWSON, VISTA HRMS CERIDIAN and SATX. noledge of Kronos’ interaction wif its corresponding HR/Payroll system.
• Analyzed and documented all business needs, work and pay policies for Kronos WFC software suite and played main role in subsequent configuration and testing.
• Solid understanding of Business Process definition, Risk Analysis and SDLC methodologies.
• TEMPEffectively communicates wif operations leadership, payroll, human resources, and Kronos end users to resolve Kronos timekeeping and scheduling problems
• Utilized Kronos analytics to run close to real time reports wif hours and dollar amounts to confirm correct expense account was charged as well as implementation experience of Kronos Time and Attendance v 7.3.
• Responsible for the performance and reliability of the Kronos systems. TEMPEffectively communicates wif operations leadership, payroll, human resources, and Kronos end users to resolve Kronos timekeeping and scheduling problems
• Participates in projects and other activities related to all Kronos modules, from initiation through transition to operations
• Projects include plan, design, and launch efficient information on Kronos systems in support of core organizational functions.
• Experience Kronos interfaces include ADP, HMS, SAP, ULTIPRO, LAWSON, VISTA HRMS CERIDIAN and SATX. noledge of Kronos’ interaction wif its corresponding HR/Payroll system.
• Provide daily operational and production support for Kronos modules, Evaluate user needs and recommend best practices to implement new Kronos functionality, create presentation materials and lead presentations, develop requirements documentation, create business process flows and documentation.
• Design and review of various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Confidential (RTM) and testing documents.
• Worked on Kronos Business Intelligence solution as a member of Rapid Response Team to fix customer issues.
• Professional experience in data analysis, operations management and development, design, documentation and testing.
• Strong attention to Detail.Solid understanding of Business Process definition, Risk Analysis and SDLC methodologies.
• Able to TEMPeffectively multi-task in a very fast-paced environment .Able to work independently wif limited general supervision
• Possess excellent written and verbal communication skills, demonstrated initiative, strong work ethic, and a desire to succeed
• Strong working noledge of SQL
• Active participant in Project Teams for clients in gathering business requirements.
• Configuration and implementation of Kronos WFC designed to enhance clients Functionality and end-user productivity
• Very noledgeable of business practices and procedures, related to the use of Payroll and Human Resources Information Systems
• Experienced using Telephone and Remote Desktop to assist users wif issues and questions.
• Extensive Level II Help Desk Skills in providing production support to end users and resolving Helpdesk tickets theirfore achieving 100 % customer satisfaction.

TECHNICAL SKILLS

• MicroSoft Word
• PowerPoint
• Excel Spread Sheets
• KRONOS
• Infinity Quality Soft Ware
• Microsoft Office Suite
• MS SQL
• Java
• HTML
• TOAD
• C++
• AS/400
• CSS
• Kronos v5- v7.2
• MS Project
• Excel
• Visio
• Agile
• SDLC
• Remote Support
• Incident Management
• SOX
• Risk Management
• System Migrations
• Share Remediation
• Access Control.

PROFESSIONAL EXPERIENCE

Kronos Business Analyst

Confidential - Cherry Hill, NJ

RESPONSIBILITIES:

• Collaborate wif customer/client and translate functional business requirements into technical specifications and designs to create business rules, interfaces, reports, etc using standard SDLC process.
• Responsibilities include support, analysis, change management, and implementation across the core WFC, calculated accruals, absence management, device manager, data collection manager, SDM, and WIM modules in both the WFC 6.0 and 6.2 environments.
• Supported worldwide business initiative to unify timekeeping applications of hourly employees in the US for best practices to one timekeeping application Kronos version 7.1/7.2/7.3 and transfer data to Payroll SAP and ADP.
• Configuration and implementation of Kronos Workforce Payroll 6.2, Benefits, Human Resources, and Workforce Central for two hospitals .
• Working wif Kronos Workforce Scheduler, Timekeeper and Analytics for preparing dashboards, cubes, eform etc for store systems and operation division.
• Act as SME for time and attendance policies and configuration best practices wifin the Kronos Workforce Central suite, advise on technical issues and contribute to team's successful implementation
• Liaison between the business and the internal Kronos technical team. Utilized Kronos to find and resolve errors made by managers/timekeepers.
• Provided recommendations to the business and pushed Kronos team for alternatives dat would work better for the business. Ran various Kronos reports for absences, lateness, accruals, time details, miss punches
• Production support of Kronos included analysis work of Workforce Device Manager (timeclocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
• Work closely wif HR and Payroll Department on resolving HR and Payroll issues concerning Kronos Interface and outbound Payroll file issues.
• Re-created each client's Kronos suite software environment in-house used for troubleshooting efforts. Upgraded client's software prior to client upgrade go-live and fully tested functionality.
• Resolve Kronos Manager and employee issues, Ran various Kronos reports for absences, lateness, accruals, time details, miss punches.
• Add Managers in Kronos and configure Manager Access. Respond to emails and voice mails resolving Kronos issues. Monitor Kronos Transaction Assistant for Import Errors.
• Apply Kronos Service Packs to Application Servers and Database,Develop and provide training to end users on how to use the Kronos system. Identify end-user needs and work wif Central Payroll and Kronos to deliver system enhancements, correcting entries, running reports, reviewing data for accuracy.
• Query the Kronos Database for future timecard edits and notify Managers, Facilitate decision making in round tables, offer past lessons learned to ensure smooth adoption of Kronos 7.3.
• Query the Kronos Database for invalid transfers in timecards and notify Managers.Monitor Remedy system for any Kronos issues.
• Provide customer service via email and phone calls to resolve any issues wif users or application.
• Responsible for Kronos WIM interfaces both inbound and outbound, Support WFC 6.1 application and Ethernet 4500 Terminals.
• Provide end user support to Managers and employees.
• Responsible for providing Training to Managers, Time Keepers, and end users.
• In charge of distribution of necessary training material.
• Lead and provide support any upgrade to a later version of Kronos.

Environment: Microsoft Word, Excel, Outlook, MS Visio, Casewise modeller, Borland CaliberRM, Unix, Documentum, Windows NT/XP, Oracle, SQL, SQL Server, SAP, Biztalk, Kronos,Sybase, VBScript, C#, KRONOS 7.2/7.3, Kronos Connect 5.0, 5.1, 6.0

Kronos Analyst

Confidential - Atlanta, GA

RESPONSIBILITIES:

• Included analysis work of Workforce Device Manager (timeclocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
• Manage Kronos upgrade project Kronos 6.0 to Kronos 7.0 - created business case/project plan, created documentation for existing processes/reports/interfaces, prepared DEV server, installed Kronos 7.0 applications, upgraded Kronos database from 6.0 to 7.0
• Including implementation of Kronos Workforce Center Timekeeper, Scheduler, Connect/Workforce Integration Manager, Data Collection Manager/Workforce Device Manager, Kronos terminals.
• Install, support and configure Kronos applications to include Workforce Central Scheduler for Heathcare and Optimized Scheduler, Workforce Central Timekeeper.
• Apply patches to Kronos WFC, update firmware on Kronos clocks as needed; apply Windows patches to Kronos application server as needed. Write all internal documentation and end user training materials for Kronos
• Payroll systems ADP, Kronos, elabor trainer key in educating staff members to avoid over payments and financial losses to the organization trained staff on specific areas to monitor .
• Ensure Kronos WFC and Sage FAS Premier Depreciation applications, logical access, and environments comply wif SOX and respond to internal and external Audit requests
• Implementing WFC will allow them to better track employee's hrs. and over time theirfore reducing overhead costs and to improve productivity
• Came up wif innovative solutions in Kronos and at the 4500 Terminals to allow them to fully utilize the Software and Terminals according to their business needs
• Configured complex Pay and Work rules to meet Union Needs wif halp of various kronos modules was also involved In a consultative role, recommend HR and Payroll best practices, along wif Kronos best practices, and foster positive ongoing relationships wif clients.
• Setup Time off Requests to be used by Employee Self Service and at the 4500 terminals
• Created Manager Delegation for Managers to allow access to their employees from other managers on a as needed basis
• Created Function Access Profiles and Security Profiles. Also Created Work Rule and Pay Code Profiles.
• Worked wif Client on installation and programming of 4500 Terminals
• Worked wif Todd Pacific Shipyard on Knowledge transfer.Training users on Kronos WFC 7.0

Environment: Rational Rose, Rational Req Pro, SAP, RUP, Microsoft Word, Excel, Kronos 6.9, Outlook, MS Visio,WinRunner, LoadRunner, MSOffice2000, Java. .Net, SQL Server, Time & Attendence software (most to least recent): Kronos Workforce Central 4.3, 5.0, 5.1, 6.0, 7.0.3; ADP Office Timesheet, ADP eTime .

Kronos Consultant

Confidential - Lexington, KY

RESPONSIBILITIES:

• Integrated Workforce Central version 6.0 as part of project team for New York Shipping Association
• Instrumental in halping client to come off of a 30 yr. old custom written system and enabled them to use Kronos WFC V6 to meet their needs
• Participated in SDLC process from gathering requirements to configuring the application
• Created Pay rule building blocks, including overtime, holiday, and rounding rules.
• Assist in the training of new and current employees in the Kronos time and leave system.
• TEMPEffectively communicates wif operations leadership, payroll, human resources, and Kronos end users to resolve Kronos timekeeping and scheduling problems
• Created and maintained Display and Function Access profiles for security access to data.
• Responsible for processing (approx 2,400 - weekly) hourly employees’ payroll by uploading Kronos files into Ultimate Software. Five plants (MN, NC, SC, TN and TX), updating and maintaining payroll records, employee reimbursements and deductions, filing and maintaining employee files and printing checks.
• Provide Kronos support to end-users processing time and leave requests, timekeepers at the department level and to the Central Payroll office. Support in the form of responding to e-mail requests, handling incoming phone calls, providing hands-on support at the customer’s workstation, or conducting/participating in group meetings
• Coordinates the collection and input of data into Kronos scheduling and timekeeping and PeopleSoft on a daily basis
• Provided training to timekeepers and or managers on Kronos as it related to their rights and departments.
• Created interfaces to import employees, labor levels, employee groups and to export employee's hours to Lawson Hr and Payroll system
• Work independently wif users to define concepts and under direction of project managers
• Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Excellent verbal and written communication skills and the ability to interact.
• Professionally wif a diverse group, executives, managers, and subject matter experts.
• Created work plans for clients super user team in order to test Workforce Central and achieve Expected results.

Experiment: Java, J2EE technology, Windows 2000 Advanced Server, UNIX / Oracle Platform, SQL, SQL Server, MS Visio, RUP, Rational Rose 2002, Rational Clear Quest, SAP, Kronos, Rational ClearCase, Rational requisite pro, rational test manager, Rational Robot

Kronos Consultant

Confidential - Brooklyn, NY

RESPONSIBILITIES:

• Successfully deployed Workforce Central 5.1 (WFC) from an installed base of 1000 employees in WFC 4.3 to 7000 employees in WFC 5.1 which covered the entire university.
• Utilized Kronos analytics to run close to real time reports wif hours and dollar amounts to confirm correct expense account was charged.
• Utilized Kronos analytics to run close to real time reports wif hours and dollar amounts as needed.
• Installed and configured WFC 5.1 including service packs to Database.
• Assist in the training of new and current employees in the Kronos time and leave system, Document Kronos configuration and maintenance points for noledge transfer to various teams at client.
• Key participant in the Banner ERP HR and Kronos interface team,Identify end-user needs and work wif Central Payroll and Kronos to deliver system enhancements, correcting entries, running reports, reviewing data for accuracy.
• Install, support and configure Kronos applications to include Workforce Central Scheduler for Heathcare and Optimized Scheduler, Workforce Central Timekeeper.
• Created and configured all Pay Rule Work Rule building blocks for University Departments, Provide significant transfer of Kronos product noledge to all team members and employees.
• Set Up Labor Levels and Labor Accounts for all departments, Provided training to timekeepers and or managers on Kronos as it related to their rights and departments.
• Created and configured Genies and Hyperfind queries for Department Supervisors. Assist in the training of new and current employee in the Kronos time and leave system.
• Created and maintained Display and Function Access profiles for security access to database
• Installed and programmed Ethernet 4500 Terminals replacing 480's dat were not being used
• Created Connect interfaces to import employees, labor levels, employee groups and to export employee's hours to their Banner ERP HR
• Assisted Payroll in supporting daily operations and troubleshooting of 5.1
• Received Letter of Recommendation for halping university remain on target and meeting expected timelines.

Environment: Kronos v5, Kronos time keeper, Oracle Platform, MS Visio, MS Outlook, MS project, MS Dynamics, Kronos, RUP, Rational Rose 2002, SAP, Rational Clear Quest, Rational ClearCase, Rational requisite pro.