SUMMARY

• Around 5 years of experience in salesforce.com
• Expert in Administration, Configuration, Development, Implementation, and Support experience on Salesforce.com platform.
• Vast Experience in Implementation & Integration on SalesForce.com using Apex Language (Classes, Controllers & Triggers), Visual force Pages, Custom Tabs, Custom Objects, S - Controls, Reports, Analytic Snapshots and Dashboards.
• Experience in creating custom applications, Objects, Page layouts for modeling the data of organization and generating reports, dashboards and analytic snapshots.
• Experience in enforcing security using Roles, Sharing rules, Profiles, Page layouts and Organization wide defaults.
• Extensive experience in automation of business logic using Apex coding, Workflow rules, Validation rules and Approval process.
• Experience in using SOSL and SOQL for retrieving records from database.
• Experience in developing apex code with high coverage and effective Testing practices.
• Working knowledge of MVC architecture of Salesforce and CRM business processes like forecasting, campaigns and lead management, case and solution management, account and contact management.
• Worked on developing batch Apex and Apex scheduler classes.
• Developed SOAP and REST basedAPI requests for communicating with External Systems.
• Good experience with Administration, Configuration, Customization, Development experience on Salesforce.com Platform.
• Employed HTML, XML, Java Script and JAVA in developing web based applications.
• Good communication, interpersonal skills and the ability to work both as a team player and an individual. Have excellent written and verbal communication skills, strong understanding of fundamental business process, and highly motivated to work individually or in team environment.
• Data Knowledge SQL to help with workflows to automation.
• Experience in Agile and Scrum.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce CRM, SOQL, SOSL, Custom Objects, Roles & Profiles, Security, Chatter, Results & Dashboards, Analytics, S-controls.

Salesforce Automation: Workflow, Approval, Validation rules

Apex Language: Apex Triggers, Apex classes, Apex Testing, Apex

Web services: VisuaForce Pages, VisuaForce Components, VisuaForce flows, standard/custom/list controllers.

Salesforce Tools: Eclipse, Force.com IDE plug-in, Force.com dataloader, Force.com Platform (Production and sandbox). Force.com service console toolkit.

Databases: MySQL, Oracle 8i/ 9i/ 10g/ 11g, Microsoft SQL Server 2008

Languages: Apex, java, java script, JQuery, HTML, XHTML, XML, CSS, Python, AJAX, C, C++

Operating Systems: Windows XP/Vista, 7, 8, Linux, UNIX.

PROFESSIONAL EXPERIENCE

Confidential, Herndon, VA

Salesforce Developer

Responsibilities:

• Interacted with different business teams for gathering information and requirements for implementing Salesforce and documentation.
• Worked on force.com developer toolkit including VisuaForce pages, Apex classes, Apex controllers and Apex triggers to develop custom business logic.
• Created Various Custom Objects, Fields and Page layouts as per the requirements of the organization.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Leads, Campaigns, Reports and Dashboards
• Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, VisuaForce Pages to suit to the needs of the application.
• Implemented complex workflow rules and approval process on Opportunities.
• Created various Reports and Report Folders to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the needs of the organization.
• Used SOQL and SOSL for Querying and Searching data from Salesforce platform. Data knowledge SQL to help with workflows to automation.
• Enforced security by implementing object and Field level security, Sharing rules, Permission sets, organization wide defaults and Roles.
• Performed code migration between the sand box and production platforms via eclipse force.com IDE plug-in.

Environment: Salesforce.com platform, Apex Language, VisuaForce (Pages, Component, Controllers Extensions and Flows), Workflow & Approvals, security, Custom Objects, Sandbox data loading, Eclipse IDE Plug-in, Repots, JavaScript, HTML.

Confidential, SFO, CA

Salesforce Dev

Responsibilities:

• Associated with the sales and services teams to gather requirements for implementation of Salesforce and documentation.
• Created new applications with tabs of associated objects and modified existing applications, SObjects and custom objects.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards.
• Created various Reports and Report Folders to better utilize Sales force as a sales tool and configured various Reports for different user profiles based on the needs of the organization.
• Created custom Dashboards for manager's home page and gave accessibility to dashboards for authorized people.
• Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, Validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, VisuaForce Pages to suit to the needs of the application,
• Used Data Loader for insert, update, bulk import or export of data from Salesforce.com SObjects Used it to read, extract, and load data from comma separated values (CSV) files.
• Defined lookup and Master-detail Relationships on the objects and created junction objects to establish connectivity among objects.
• Created Workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Used Salesforce.com developer toolkit including Apex Classes, Controllers and Triggers, VisuaForce, Force.com IDE, Migration Tool, Web Services API.
• Automated business logics in the organization's sales and services departments using validation rules, workflow rules and apex triggers.

Environment: Salesforce.com platform, Apex Language, VisuaForce (Pages, Component, Controllers and Extensions), Workflow & Approvals, security, Custom Objects, Sandbox data loading, Eclipse IDE Plug-in, Repots, JavaScript, HTML.

Confidential, Miami, FL

Salesforce Dev

Responsibilities:

• Performed the roles of Salesforce developer and administrator in the organization.
• Interacted with different business teams and developing teams to acquire the requirements and documentation of business and technology requirements.
• Developed custom objects, custom fields, tabs, record types as per the requirements of the organization.
• Automated business logics in the organization using validation rules, workflow rules and apex triggers.
• Created and configured page layouts and search layouts to organize fields, custom links, related lists and other components in detail and edit pages of records.
• Created complex workflow rules and defined related tasks, email alerts, and field updates.
• Enhanced the security by configuring profiles, organization wide defaults, sharing rules and roles.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Developed apex controllers and extensions along with VisuaForce pages for better UI and functioning.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to better utilize Sales force as a sales tool and configured various Reports for different user profiles based on the needs of the organization.
• Created custom Dashboards for manager's home page and gave accessibility to dashboards for authorized people.
• Used Data Loader for insert, update, bulk import or export of data from Salesforce.com SObjects used it to read, extract, and load data from comma separated values (CSV) files.
• Used Salesforce.com developer toolkit including Apex Classes, Controllers and Triggers, VisuaForce, Force.com IDE, Migration Tool, Web Services API.
• Create/setup Sandbox for user testing and migrate code from development org to other sandbox and production orgs, and vice versa using Force.com IDE.

Environment: Salesforce.com platform, Apex Language, VisuaForce (Pages, Component, Controllers and Extensions), Workflow & Approvals, security, Custom Objects, Sandbox data loading, Eclipse IDE Plug-in, Repots, JavaScript, HTML.

Confidential, Orlando, FL

Salesforce Dev

Responsibilities:

• Performed the roles of developer and administrator in the organization.
• Associated and interacted with the business team to gather and documenting the requirements.
• Created custom objects and modified standard objects and page layouts of detail page, edit page as per the requirements of the organization.
• Classified the clients into personal, small business, large business clients and developed relevant record types for each.
• Developed security by establishing sharing rules, roles and modifying organization wide defaults.
• Developed validation rules, complex workflow rules and approval process for automation of business logic.
• Effectively managed production and sandbox Salesforce environments and transferred data between the environments.
• Used SOQL and SOSL for Querying and Searching data from Salesforce platform.
• Developed apex triggers and apex classes for automation and VisuaForce pages for better UI.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to better utilize Sales force as a sales tool and configured various Reports for different user profiles based on the needs of the organization.
• Created custom Dashboards for manager's home page and gave accessibility to dashboards for authorized people.

Environment: Salesforce.com platform, Apex Language, Visual force (Pages, Component, Controllers and Extensions), Workflow & Approvals, Custom Objects, Custom Fields and Tabs, Security Sandbox data loading, Eclipse IDE Plug-in, Reports, HTML, JavaScript.

Confidential

Programmer Analyst

Responsibilities:

• Developed running prototype model with HTML, CSS, Java Script, JSP and amended on requirement change.
• Participate in Requirement Gathering with Business Analyst.
• Member of Change Control Board.
• Production IR (Bugs) Analysis, Fixing, Tracking and coordinating.
• An integral part of the IR resolution processes as a Client interface, dashboard updates to GE IT.
• Providing efforts for Development of the Change Control.
• Automated regression testing with Win Runner.
• Well conversant with Test Director -another great tool used for Application Testing.
• During on-site tenure co-ordinate between offshore development team, client and other teams.

Environment: JAVA, JSP, JavaScript, CSS, HTML, XML, Oracle 8i.

Confidential

Programmer Analyst

Responsibilities:

• Developed the application entirely using C# as the front end and SQL server 2000 as the back-end.
• Programming of the Client side validation using JavaScript.
• Involved in development of Form based Authentication & Authorization.
• Generated comparison reports using Data Grid Control showing issues.
• Developed tables and relationship in SQL Server 2000.
• Worked on version control using VSS to manage builds and versions for the System.