SUMMARY

• 7+ years’ IT experience in all Software Development Life Cycle (SDLC) phases from requirement gathering to analysis, design, development, implementation & enhancement of projects in Salesforce.com CRM & JAVA.
• 5+ years’ experience in implementation & design of Salesforce.com CRM and Force.com platform with proficiency in using Java and Scripting languages as Salesforce Administrator & Developer.
• Facilitate communication between Business Owners & Development team to produce effective project outcome.
• Excellent work experience in designing of custom Object, custom Fields, Role based Page layouts, custom Tabs, custom Reports, design of Visual Force pages, Dashboards and various other components as per the client and application requirements.
• Experience in DataMigration using Import Wizard, Apex DataLoader, Force.com IDE and Eclipse IDE, Workbench.
• Experience of converting data from legacy systems to salesforce using Microsoft SQL server and visual force studio 2015.
• Expertise in deploying code from salesforce.com sandbox to production environments.
• Proficiency with Salesforce.com integration with Dell Boomi ETL tool and also the single sign on (SSO) capabilities
• Experience with Apex programming Language, Apex Triggers, Apex Scheduler, Batch Apex, Apex Classes & Apex Web Service, and Partner WSDL & Enterprise WSDL.
• Developed several Custom Reports & Dashboards that are used by Business user and Managers.
• Extensive experience in customizing the user interface of Salesforce CRM using apex programming, custom controllers, visual force, CSS and JavaScript libraries..
• Experience in SFDC Integration using Web Service and Apex Programming,Salesforce.com Sales Cloud.
• Collaborate withbusiness sponsor to define scope of projects and timelines associated with completion of project.
• Experience in SFDC development using Apex classes and Triggers, Visual Force, Force.com IDE, SOQL, SOSL.
• Experience in various Web Technologies like HTML, XML, CSS, JSP, JavaScript to design the User interface and Apex Web services technologies like WSDL and SOAP.
• Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.
• Good knowledge in designing of Validation Rules, Workflow rules, sharing rules, Approval Processes, Reports, Snapshots, Dashboards for automated alerts, field updates, and Email generation according to application requirements.
• Utilizing analytical skills with the ability to translate complex problems into simple and actionable tasks.
• Extensive experience on Agile Methodology of software Development Life Cycle (SDLC), Scrum Methodology of software engineering processes.
• Good knowledge with providing security controllers to users by using Profiles, Roles, Permission sets and owd settings.
• Expert in implementing security and sharing rules at object, field, and record level for different users at different levels of organization.
• Experience in integration of Salesforce.com with external applications by using Web Services API, SOAP and REST.
• Experience in web technologies like HTML, XML, CSS, JavaScript and SOAP.
• Experiencein usingSalesforce lightning Inspector to debug thelightningcomponents.
• Experience in creating lightening components in Standard objects like Contact Accounts Etc

TECHNICAL SKILLS

Force.com: Salesforce CRM, Apex Custom Controllers, Apex triggers, Apex classes, Apex web services, Visual force Pages, Eclipse, Force.com IDE, Apex Data Loader, SOQL, SOSL, Workflows and Approvals, Case Management Automation, Sandbox testing.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug - in, Force.com Explorer, Force.com Data Loader, Force.com Platform.

Database: Oracle, MY SQL, SQL Server.

Languages: C, C++, JAVA, JAVA Servlets, SQL.

Web: HTML, JavaScript, Visual Force, CSS3, jQuery, Angular Js, REST API.

Operating Systems: Microsoft Windows platforms, Linux, UNIX.

PROFESSIONAL EXPERIENCE

Sr. Salesforce Developer/Administrator

Confidential, Frisco, TX

Responsibilities:

• Worked with Business System Analyst to provide recommendation and designed the Best Solutions for implementing new business ideas.
• Development, implementation and update focusing on Sales cloud and Service cloud.
• Implementation of Apex Triggers, Apex Class for automation of the business process on Account, Contact, Opportunity and Custom Objects.
• Implemented of Batch Classes, Scheduled Classes as part of the Business Requirement.
• Created Email templates to send emails to the appropriate users using workflow rules.
• Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.
• Integrated Salesforce.com with external systems like Oracle and SAP using SOAP API and REST API.
• Visual Force Pages using Standard Controllers, Custom Controllers, Extension Controllers & Web Services API. Created new User Interface using JavaScript, HTML and CSS in Visual Force Pages.
• Created Page Layouts to organize Fields, Custom Links, Related Lists & other Components on Record Pages.
• Implemented Email to lead, Web to lead functionalities and Data Loader to bulk load leads data into Salesforce.com from other databases and CSV files.
• Administered, Configured and maintained Salesforce.com application User Profiles, Roles, Assigning Permissions, Generating Security Tokens, Validation Rule and Upgrade Installation.
• Utilized HTML, CSS, JavaScript and AJAX to create a user login system that allowed customers to login.
• Created and maintained Reports and Dashboards to provide fast access to key business metrics.
• Utilized Sales force's WSDL to integrate Salesforce with applications.
• Good knowledge of Salesforce.com Governor limits.
• Designed Workflow rules, Approval process and its associated actions like time triggered tasks, email alerts, field updates to implement the business logic.
• Specialized in working with process builders and work flow rules to automate business process.
• Interface Designing using Visualforce page and their supportive Controller Classes. Automate the functionality by writing Triggers and Apex Classes.
• Customized Salesforce.com User Profiles by setting Standard and Custom objects layouts, Custom App, Field-level Security, Permission Sets for client services and marketing.
• To version the files, we are using SVN internally.
• To deploy or to migrage the salesforce application I used ANT tool.
• The Force.com Migration Tool is a java/ant based command-line utility for moving metadata between a local directory and a Salesforce organization.
• Enabled Chatter for the Organization and to effectively communicate with the users in the Organization.
• Worked on different Sandboxes for development & testing Involved in migrating the code to production instance in installments using Change Set.
• Worked under Agile SDLC using Scrum methodology.
• Responsible for weekly and monthly Data Export, updates and backup for the organization.
• Configured the GitHub to maintain the different versions in common development environment.
• Knowledge on Lightning App Builder, Lightning components and Process builder.
• Built Lightning component Tab for Salesforce1 Navigation and Custom applications in lightning experience.

Environment: Salesforce.com, Force.com, Data Loader, Apex Classes, Controllers, Triggers, Visual force, Sales Cloud, Service Cloud, Data Migration, Informatica, SOQL, SOSL, Workflow & Approvals, Java Ant, Custom Reports, Dashboards, Oracle, Windows, ANT Tool.

Salesforce Developer/Administrator

Confidential, NJ

Responsibilities:

• Used detailed knowledge of application features and functions to assess the scope and impact of business needs throughout analysis and completion of all enhancement specifications for each business partner and cross-impacted groups.
• Performed the detailed analysis of functional and Technical requirements; designed and deployed the custom objects; identified the lookup and master-detail relationships; and created the junction objects.
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com checking for the correctness of the data.
• Designed a Batch Class to handle bulk logic and invoked the batch Class from Trigger Context asynchronously.
• Worked on Account management involving Integration with External Legacy System using SOAP based Web Service Callouts using Mulesoft as the middleware.
• Install Java and Ant, as described in Prerequisites for Using the Force.com Migration Tool.
• Deployed code across various sandbox using Force.com IDE, Change Set, Workbench and Force.com Migration tool, prepared package.xml for workbench and Force.com Migration tool.
• Provide timely status reports to all stakeholders and escalate issues to the appropriate management level.
• Created new custom objects, assigned fields, designed page layouts, custom tabs, components, custom reports.
• Implemented pick lists, dependent pick lists, validation and formula fields to the custom objects.
• Implemented the validation rules on the objects and tabs, Page layouts, Custom tabs, and Components to suit the needs of the application.
• Experience in configuring price quote (CPQ) with Apptus

Environment: SaleForce.com platform, Visual Force pages, Apex Language, Data Loader, HTML, Java Script, AppExchange, Email Services, Security Controls.

Salesforce Developer

Confidential, New York City, NY

Responsibilities:

• Worked with various salesforce.com Standard objects like Accounts, Contacts, Leads, Cases, Campaigns, Reports, and Dashboards.
• Created Workflow Rules to automate Tasks, Email Alerts, Field Updates, time-dependent actions and Outbound API Messages.
• Created Reports and Dashboards to track Opportunity pipeline/Stages for Management visibility.
• Designed, and developed Apex Classes, Controller Classes, extensions and ApexTriggers for various functional needs in the application.
• Designed various Web pages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Created and used Email templates in HTML and Visual Force.
• Integrated the Web Services by generating the necessary stubs from the WSDL files for extracting the data from the homegrown applications by using the homegrown web services.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Experience in analyzing the project requirements and develop a testing strategy, testcase development, testing, tracking and reporting.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.
• Packaged and Deployed customizations from Sandbox to other environments using Force.com change sets.
• Monitoring Companies sales by salesforce CRM application.

Environment: SaleForce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, APPTUS, Eclipse IDE.

Salesforce Administrator

Confidential, Los Angeles, CA

Responsibilities:

• Responsible for requirements gathering from business users and prepare technical requirement specification document implemented Agile Methodologies in developing SDLC.
• Created Objects, Page Layouts, Record Types, Relationships, Validation Rules, Workflows and Approval Process.
• Using Data Loader and Import Wizard for Data Export, Updates and Backup for the organization.
• Working with Administration activities like Users, Profiles, Permission Set Role, OWD settings and Sharing Rules. Designed and Developed Service Cloud and Integration.
• Created workflows for automated Lead Routing, Lead Escalation, and Alerts & Custom Coaching Plans.
• Implemented Single Sign-On with SAML on force.com
• According to the business user’s requirement, creating Reports and Dashboards.
• Worked with various salesforce.com objects Lead, Account, Contact, Opportunity, Campaign, Cases, Solutions Standard objects & Custom Objects.
• Install the Force.com Migration Tool we use ant-salesforce.jar file.
• Created Public Groups, Queues, Permission Sets, Profiles, Users &Security Settings based on role hierarchy. Involved in Data Migration from three Legacy Systems to Salesforce.
• Implemented Salesforce Service Cloud & Opportunity Management (Case Management, Entitlement Management, Product & Price Book, High Volume Customer Portal, Partner Portal, and Visual Force Sites) for business support and technical support for its channel customers.
• Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
• Worked on writing Apex Triggers & Apex Classes, Batch Apex and Scheduled Apex.
• Experienced in designing UI using Visual Force Pages. Wrote Test Scripts for various scenarios.
• Migrating Metadata from one sandbox to another sandbox using Force.com IDE tool.
• Used Web Services like SOAP API and Rest API to integrate with external systems.
• Implemented Email-to-Case, Web-to-Case for automation of the case creation.
• Performed Unit, Integration, Regression and User Acceptance Testing.

Environment: Force.com, Apex, Data Loader, Import Wizard, Eclipse IDE, Triggers, Custom objects, Layout, SOQL (Salesforce Object Query Language).

Java Developer

Confidential

Responsibilities:

• Participated in requirements Gathering and definition of Entity Relationship diagrams.
• Involved in analysis and design of the application architecture based on MVC Architecture, used open source Struts framework and Database with new field updates added to the legacy system.
• Wrote and customized several Java Programs for the spend management system at SBI to streamline the process of procurement.
• Web Tier was developed by using Struts Frame Work.
• Involved in Application development with IDE Tool Eclipse and web server Tomcat.
• Designed and developed User Interfaces, Menus using HTML, CSS, DHTML, JSP, JavaScript and client-side & server-side validations.
• JavaBeans have been developed for using them among various modules of the application.
• Created front-end screens for the module by using JSP’s.
• Used PL/SQL, Stored Procedures and table level and system level triggers for handling database processing and for generating analysis reports from MS SQL Server.
• Involved in writing XML parser handlers for parsing XML files and filling JavaBean Objects.
• Used SVN for Source Control and Version Management.
• Involved in Module and Unit Level Testing with JUnit, Participated in database tuning.

Environment: Java/J2EE, J2SE, Struts 1.1, XML, DOM, SOAP, Eclipse, SVN, WebLogic 8.1, Tomcat, MS SQL Server, PL/SQL, Ant, JUnit, UNIX.