SUMMARY

• 8+ years of IT experience with 5 years of experience inSalesforce.com CRM Platform as a Certified 401DeveloperinSalesforce.com and client - server architecture.
• Strong experience in Salesforce.com Administration to manage Object Level Security and Field Accessibility by effectively creating and managing Profiles, Permission Sets, Users, and Groups.
• Expertise in granting Record Level Access through Organization Wide Defaults, Roles, and Sharing Rules.
• Implemented Integration of Boomi Atmosphere into Salesforce.com Platform.
• Extensive experience in designing of Custom Objects and Tabs, Custom Fields, Pick-list, Role based Page Layouts, Workflow Alerts, Actions, Validation Rules, Approval Processes, Custom Reports, Report Folders, and Dashboard Components.
• Involved in Reports, Email Services, Security Controls, AppExchange Package & Custom Application.
• Experienced in Salesforce.comApex Classes, Apex Triggers, Visual force, hands on experience in deploying through Change Sets and Force.com IDE.
• Extensive experience on Standard Objects including Account, Contacts, Leads, Opportunities, Territory & Management.
• Expertise in Import and Export of data from external systems and Salesforce.com using standard Import Wizard, Apex Data loader, Force.com Migration and Force.com Excel connector.
• Hands on experience in querying salesforce.com database using WORKBENCH SOQL & SOSL queries using Force.com Explorer.
• Excellent Interpersonal, Communicational, and Project Management skills with unparalleled work ethics.
• Ability to work independently/team even when being under pressure.
• Proficient in learning new technologies and quickly adapting to new environment.
• A well-organized, goal-oriented, highly-motivated effective team member with excellent analytical, troubleshooting, and problem solving Skills.
• Effective skills in planning, coordinating & analyzing, problem solving, implementation of the tasks under taken with highly motivated versatile, creative ideas & strong work ethics, good communication skills, Leadership qualities.

TECHNICAL SKILLS

Sales Force Tech: APEX Language, SOQL, SOSL, APEX Trigger, APEX Classes, APEX Web Services, Visual Force (Pages, Components & Controllers), APEX data loader, S-Controls, Force.com APEX Explorer, AJAX, Workflow & Approvals, Dashboards, Reports, Analytic Snapshots, Custom Objects, Force.com Eclipse IDE Plug-in.CRM (Oracle, Clarify)

Custom Integration: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom Settings, Custom Labels and Tabs, Account Management, Contact Management, Email Services, App Exchange Package & Custom Application and Sandbox Data Loading

Force.com Tools: Apex Data Loader, ETL Data Extraction, Force.com Apex Explorer, Force.com Migration Tool, Force.com Excel Connector and Force.com Eclipse IDE Plug-in.

Programming Languages: JDK 1.2, 1.3, 1.4, 1.5, 1.6, C, C++, SQL, PL/SQL, VB.net, UML, SQL and PL/SQL.

Java/J2EE/web Technologies: Servlets, J2EE, JSP, JDBC, Applet, Java Script, XML, HTML, DHTML, Shell Scripts and Web service

J2EE MVC Frameworks: Struts 1.1, 1.2, 1.3.8, Spring 3, JSF 1.2, 2

Platforms: Windows NT / 2000 / XP Pro / Vista, Windows .

UML Tools: Rational Rose Enterprise

IDE: Eclipse 3.3,3.4,3.5

PROFESSIONAL EXPERIENCE

Dell Boomi Developer

Confidential, Chicago, IL

Responsibilities:

• Build the organization's role hierarchy by adding the Roles as per the organization structure and created custom profiles to satisfy the organization's hierarchy.
• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed the solution by customizing various standard objects of SalesForce.com (SFDC).
• Created different Scheduled processes in BOOMI which runs under schedule time base as a Batch job to complete the workflow.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilizeSalesforceas a sales tool and configured various Reports and for different user profiles based on the need in the organization.
• Worked on Account, Opportunity and other sales cloud objects.
• Created Process, Maps, Profiles to build a workflow in BOOMI which is used for Integrating the Dot.com and Salesforce application.
• Created trigger on Confidential and solution object to perform some business requirements on service cloud.
• Inserting the bulk data in to the marketing cloud objects like Campaign and leads.
• Performing the Risk Analysis and Cost Assessment for the Project implementation.
• Created Workflow Rules, Page Layouts, Approval Process, Tasks, Email Alerts, Field Updates and Outbound Messages to manage the Workflow & Approvals.
• Documented and shared the requirements with SalesForce.com consultants for further implementation.
• Closely worked with SalesForce.com consultants while implementing the solutions for the needs of organization.
• Experience with Salesforce Admin functionalitieswhich involves in administering, configuring, maintaining Salesforce.com application user profiles, roles, Permissions, generating security tokens, validation Rule, upgrade installation.
• Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
• Customized tabs for among different business users groups and business centers.
• Create various profiles and configured the permissions based on the organizational hierarchy requirements.
• Created the workflows for automated lead routing, lead escalation, alerts and custom coaching plans.
• Experience developing custom applications like writing the APEX Classes & Triggers and linked them to manage the workflows developed in the system.
• UI Development within Salesforce which was implemented in visualforce pages.
• Experienced in Products standard object and Product Development by using apex triggers and batch classes.
• Developed S-controls to manage sales plan call sheets within Salesforce, capturing prep data and call activity.
• Developed various Custom Reports and deployed them for different business user levels.
• Provided the training to the internal business users to use the application and develop their own custom reports.
• Performed the role of support engineer for the internal users and helped them in getting used to the application, generated reports and saved them for further access to the users.
• Involved with Salesforce.com Premier Support and handled the support cases with the help salesforce.com support.
• Administrated and monitored the company’s Salesforce CRM application.

Environment: SalesForce.com Platform, S-Controls, Salesforce.com Custom Objects, HTML, Java Script, Workflows, Reports, Eclipse, Force.com Eclipse Plug-in, SalesForce.com sandbox.

Salesforce Developer

Confidential, Norfolk,VA

Responsibilities:

• Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers.
• Configured the application with high level security by creating User Profiles, Roles, Permission Sets, and setting Organization Wide Defaults and Sharing Rules.
• Responsible for Implementing Salesforce.com for the Help Desk and Change Management Group.
• Created and deployed Several Reports using salesforce.com platform.
• Developed APEX Classes, APEX Triggers, Visual Force Pages, and Controller Classes for various functional needs in the application.
• Developed and deployed Workflows and Approval processes for opportunities and products/assets management.
• Create and execute Batch Apex and Schedule Apex Classes to continuously update fields on a daily basis.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Performed Data Migration in Salesforce.com platform using Force.com Migration Tool and Excel Connector.
• Created and used Email templates in HTML and Visual force.
• Integrated the Web services by generating the necessary stubs from the WSDL files for extracting the data from the applications.
• Created 9 Unit Test Classes for testing and deployed the code from Sandbox to production instance.
• Interacted with the Salesforce.com premium tech support team on a regular basis.
• Involved in Data mapping specifications to create and execute detailed system test plans. The data mapping specifies what data will be extracted from an internal data warehouse, transformed and sent to an external entity.

Environment: Saleforce.com platform, Apex Language, VisualForce (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Apex Triggers, Web Services, Reports, Custom Objects, Custom Tabs, Security Controls, Sandbox data loading, Force.com Excel Connector, Force.com Migration Tool.

Salesforce Admin/ Developer

Confidential, New York, NY

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization following the agile development methodology.
• Performed the roles of Salesforce.com Administrator / Implementer in the organization.
• Interacted with various business team members to gather and documented the requirements, and implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Closely worked with SalesForce.com consultants while implementing the solutions for the requirements.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities.
• Created Workflow Rules and defined Related Tasks, Time Triggered tasks, Email Alerts, Field updates to implement business logic.
• Extensively Used Data Loader for insert, updates, and bulk import for Accounts, Contacts, Leads and Opportunities.
• Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
• Designed, Implemented and deployed the Custom objects, Custom Fields, and Custom Tabs to suit to the needs of the application.
• Created Page Layouts, Search Layouts to organize fields, Custom links, related lists, and other components on a record detail and edit pages.
• Created Custom Objects and defined Lookup and Master-detail relationships on the objects and created Junction Objects to establish many-to-many relationship among objects.
• Create various Profiles and configured the Permissions based on the organizational hierarchy requirements of Confidential .
• Customized tabs for among different business users groups and business centers.
• Created the workflows for automated lead routing, lead escalation, alerts and custom coaching plans.
• Built monthly/annual Custom Reports and deployed them for different business user levels.
• Implemented Escalation Rules, Automatic Confidential Generation and their escalation to call center representative, and generated email alerts for quick issue resolution.

Environment: Saleforce.Com Platform, Force.Com Sites, Apex, Pages, Data Loader, Html, Java Script, Workflow & Approvals, Campaign Management, Reports, Eclipse IDE Plug-In.

UI Developer

Confidential

Responsibilities:

• Worked with business users and stake holders to create Wire frames, Confidential diagrams, class diagrams for creating solid UI designs
• Performing extensive programming in MYSQL to achieve all functionality.
• Implement changes and updates to website using PHP and MYSQL.
• Worked on the website from start to finish to give it a new look using HTML/CSS/Javascript.
• Used extensive HTML. HTML5, JavaScript, JQUERY, Adobe to give classic UI layout
• Responsible for creating the screens with table-less designs meeting W3C standards.
• Designed dynamic and browser compatible pages using HTML, DHTML, CSS and JavaScript.
• Involved in extensive HTML/CSS coding.
• Developed CSS styles to maintain the uniformity of all the screens throughout the application and positioning of screen objects.
• Developed page layouts, navigation, animation buttons and icons.
• Applied industry best practices and standards when project requirements are lagging.
• Designed CSS based page layouts that are cross-browser compatible and standards-compliant.
• Performing the different modules like login, search and download with tracking.
• Normalized and re-indexed the database tables by understanding its schema.
• Did extensive Javascript and JQuery programming to give AJAX functionality for the website.
• Also create programs to review the data stored in the database.
• Actively involved in configuring the website in all these environments.
• Managing all backups and recovery and version control for this environment.

Environment: Apache Tomcat, Apache Webserver, PHP, Perl and Unix, HTML, JavaScript, MYSQL, Dreamweaver, JavaScript, Angular JS, BACKBONE JS, HANDLEBARS, JQUERY