SUMMARY

• 9+ years of experience as Infrastructure Engineer/PegaPRPC migration specialist/middleware administration of Java/J2EE/PegaPRPC applications using IBM WebSphere ND(v6.x, v7.x, 8.x)s, JBossAS v6.4, Tomcat 7, Pega (v5.x, v6.x & v7.x) and more than 3 years of experience in developing Java/J2EE applications.
• Worked on Enterprise driven critical Infrastructure migration from IBM owned ZLinux - DB2 environment to Amex owned Linux-Oracle environment. dis would result in monthly dollar savings of $300 million.
• Working on Enterprise mandated POCs to identify the roadmap to migrate the Apps to Pega 7.2.2 or Pega 7.3.
• Experience in WebSphere Application Server ND core administration (v6.x, v7.x, 8.x) end to end set ups which includes configuring WebSphere JVM’s using scripting techniques like puppet scripts, manual approach using WAS console for WAS v7.x/v8.x.Configure various WebSphere resources like JDBC Providers, Data sources, URL, Work Manager, Queue Connection Factories, MQs, Resource Adapters, Solace configuration, name space bindings, virtual hosts, context roots, user security set up, server load balancing, trust/key store management, deploying EAR/WAR’s, PMI, Web Container Settings, Java Heap/Core dumps generation for heap/garbage collection analysis, logging and tracing configuration for troubleshooting, performance tuning, Web Server Configuration, automatic and manual plugin management etc.
• Configured JBossAS 6.4 to run PegaPRPC apps as a part of initiative for migrating IBM Websphere Applications to JBossAS 6.4 standalone mode.
• Worked on PegaPRPC end-end setups installs on WAS, JBossAS 6.4 and Tomcat 7.
• Built PegaAES at the enterprise level. Configured monitored nodes (around 200) from all Apps and fixed the issues by working wif Pega Systems in the form of SRs.
• Experience in uplifting PegaPRPC applications from 6.x to 7.1.x.
• Successfully implemented PegaHA in all Apps (all Envs). Adequate estimations on HA storage (on NAS) done as per user base, clip board size and nodes count.
• Worked on Pega Bix set up using cron Jobs. Also worked in setting up automated jobs using Tivoli Work Scheduler and Autosys.
• Worked on CA Siteminder Web agent installs in servers for both IHS and apache webservers.
• Experience in setting up FSFO & Disaster Recovery Environments apart from regular active environments for business continuity in events of fail over and disaster recovery.
• Analyzed WAS (including javacore & heap dumps) logs using ISA and Pega using AES and PLA to provide root cause analysis in case of issues.
• Experience in performing Jenkins setup which enabled continuous integration and continuous delivery of projects.
• Experience in setting up Splunk monitoring tool for my projects and using the tool for various reactive and proactive tasks related to Application and Infrastructure.
• Expertise in writing PL/SQL scripts, database objects like stored procedures, triggers etc, Unix Shell Scripts and creation of scheduled automated jobs using schedulers.
• Experience in VIP Load balance configuring using F5 BIG IP, iRules configuration setups (LTM/GTM), hard and soft firewall ports openings for service connectivity (TCP and UDP).
• Worked as a Pega Transition Engineer for Product migration from one environment to another using both UI and command line.
• Experience in providing technical assistance (configure, deploy and support for environment/infrastructure) for non-Prod/Prod Z/OS & distributed environments.
• Extensive experience in all areas of SDLC lifecycle like requirements gathering & analysis, effort estimation, design, development, customizations, implementation and post production support.
• Experience in Waterfall& Agile SDLC models in Application/Infrastructure projects.
• Experience in Applications/Infrastructure functional studies, trouble shooting & quality Reviews.
• Experience in working wif various onshore/offshore development, test, and production support and business teams and striving for accomplishment of Project tasks.
• Sun Certified Java Programmer (SCJP) 5.0 and Sun Certified Web Component Developer (SCWCD) 5.0.

PROFESSIONAL EXPERIENCE

Infrastructure Engineer/PegaPRPC migration specialist

Confidential, SUNRISE, FL

Environment: IBM WAS 6.1/7.x/8.x, Pega PRPC 6.x/7.1.x, Pega AES, AIX-UNIX, LINUX, ZLINUX, Oracle 12c, IBM DB2 11 for z/OS, JBOSS 6.2.4, PL/SQL, RHEL, Win 2003/2012, JSP, HTML, UNIX Shell scripts, Dynatrace, F5, AppViewX, Fiddler, IBM Data Studio, IBM MQ Series, MS Visio, Oracle SQL Developer, WinSCP, FileZilla, Putty, SOAP UI 5.2, Tortoise SVN 1.8, Jenkins, GIT, Splunk.

Responsibilities:

• Analyzing the impact of each project on infrastructure to manage Capacity planning. Global Servicing platform TEMPhas many PRPC Apps. Preparing the cost plan for a project and forecasting efforts to the team.
• Worked on configuring WebSphere JVM’s using scripting techniques like puppet scripts, manual approach using WAS console for WAS v7.x/v8.x.
• Managing Websphere JVM servers on large farms.
• Configure various WebSphere resources like JDBC Providers, Data sources, URL, Work Manager, Queue Connection Factories, MQs, Resource Adapters, Solace configuration, name space bindings, virtual hosts, and context roots.
• Also configure user security set up, server load balancing, trust/key store management, Deploy EAR/WAR’s, PMI and Web Container Settings.
• Work on Java Heap/Core dumps generation for heap/garbage collection analysis, logging and tracing configuration for troubleshooting, performance testing, Web Server Configuration, automatic and manual plugin management.
• Build/Install Pega PRPC applications end to end on RHEL servers using WAS ND v8.5.5.x, JBossAS V6.4 or Tomcat 7 as per business alignment.
• Perform PRPC application/hot fix/upgrade installs on 24/7 applications wifout any outages. dis is done through UI or command line utilities provided by Pega. Also, distribute these HFixes to all other Pega applications.
• Loading Pega Bases Rules using Pega Rules Database utility Automation Scripts and configuring nodes using Pega System Management Application.
• As a part of Application Releases, execute changes by using the features like AppViewX and PegaHA to take servers out of rotation and drain users from the machines on which changes are done.
• Performance lower environment releases are done through release automation tools like LARA.
• Monitoring applications through Dynatrace and AES.
• Worked on setting up Splunk monitoring tool for my projects. Worked wif Application and Production support teams for search/analyze the data fed into Splunk and investigate application / customer / infrastructural behavior/issues which include security vulnerabilities etc. Using Splunk, performed proactive monitoring and Alerting using jobs, reports and dashboards, visualizations etc. Used Splunk to get real time understanding of what is happening in systems infrastructure and gave recommendations on capacity consmption.
• Work on configuring SSO setups (CA’s Siteminder) and UID’s configure using FIM. Configure VIP Load balancers using F5 BIG IP.
• Work on setting up Fail over & Disaster Recovery Environments for business continuity.
• Work wif DBAs to resolve the performance issues by CPT recommendation’s provided by DBA COE team.
• Configure iRules (Local Traffic Manager LTM /Global Traffic Manager GTM ), firewall ports openings for application service connectivity (TCP and UDP).
• Performance management: Analysis of existing environments, load analysis leading to direct performance improvement and dollar benefit to the business. Work on recommending/implementing tuning of configs related to JVM, database, Linux, IHS.
• Package deployment: creation, verification and deployment of new software version for each Pega application.
• Incident management: As an experienced subject expert, troubleshoot and provide/implement robust solutions for any high severity/critical issues raised (in form of incidents) for deployed software package.

Infrastructure Engineer/PegaPRPC migration specialist/middleware administration

Confidential, Eden Prairie, MN

Environment: IBM WAS 6.1/7.x, Pega PRPC 6.x/7.1.x, AIX-UNIX, LINUX, Oracle 10G, IBM Mainframe DB2, PL/SQL, RHEL, Java, J2EE, JSP, Servlets, JDBC, Spring, Hibernate, UNIX Shell scripts, HTML, JavaScript, Webservices, IBM MQ Series, IBM DB2 LUW, SQL Server, Apache Maven, Apache ANT, Tortoise SVN, JSF, WinSCP, FileZilla, Putty, SOAP UI, EJB, MS Visio, Oracle SQL Developer, Dynatrace, F5.

Responsibilities:

• Applying Fix Packs for Websphere Application server 6.x, 7.x.
• Setting up clusters, cells, nodes, JVMs for applications.
• Analyze/Resolve issues related to WAS (including javacore & heap dumps and other System logs) using ISA and Pega using AES and PLA to provide root cause analysis in case of issues. Also raise respective PMRs and SRs if needed to work wif the IBM and Pega teams.
• Resolve tickets raised for resolving the Infrastructure/Environment issues wifin SLAs.
• Coordinating and cooperating wif development and product support teams for issues which require assistance from WAS admin’s.
• Work in IBM WebSphere server deployment activities. Worked in setting up servers and installing applications on IBM WebSphere Application Server 7/6 and JBOSS Application Server. Configure various WebSphere resources like JDBC Providers, Data sources, URL, Work Manager, Queue Connection Factories, MQs, Resource Adapters, name space bindings, virtual hosts, context roots, server load balancing, trust/key store management, deploying EAR/WAR’s, PMI, Web Container Settings, Java Heap/Core dumps generation for heap/garbage collection analysis, logging and tracing configuration for troubleshooting, Web Server Configuration, plugin management etc.
• Work on Pega PRPC End to End setups. Loading Pega Bases Rules using Pega Rules Database utility Automation Scripts and configuring nodes using Pega System Management Application.
• Implement product enhancements/fixes/performance tuning, apply Pega Hot-Fixes/Application Rule Sets using Pega Hot-Fix Manager/Application import/PRPC Utils command line utilities.
• Work closely wif Pega SME (subject matter expertise) teams for trouble shooting various infrastructure/application scenarios to achieve robust solutions and implementing them in different environments as per process requirements.
• Work on configuring SSO setups (CA’s Siteminder). Configure VIP Load balancers using F5 BIG IP.
• Work on setting up Fail over & Disaster Recovery Environments apart from regular active environments for business continuity in events of fail over or disaster recovery.
• Configure iRules, firewall ports openings for application service connectivity (TCP and UDP).
• Works closely wif the Project Manager to provide build sizing for the business requirements and create the implementation plan. Follows up wif the offshore developers on the status of the build tasks and ensures that the implementation plan timelines are met.
• Providing the technical work break down structures to the project managers for creating the detailed project plan encompassing milestones and critical tasks, incorporating and tracking technical dependencies, taking into account both the system level and organizational performance improvements.
• Generate the build deployable files to be moved through the automated build process for the organization as change needs to be controlled and moved through to the upper QA and Production environments.
• Provides system noledge to Production support teams onshore which will ensure team to monitor health of the application system providing Subject Matter Expertise (SME) noledge to relevant team members and resolving the Production issues.
• Project lead activities, leading environment migration activities, proving key expertise during Project execution, promoting code to different environment, coordinating wif DEV/QA and business teams during different phases of Project.
• Performance management: Analysis of existing environments, load analysis leading to direct performance improvement and dollar benefit to the business. Work on recommending/implementing tuning of configs related to JVM, database, Linux, IHS.
• Incident management: As an experienced subject expert, troubleshoot and provide/implement robust solutions for any high severity/critical issues raised (in form of incidents) for deployed software package.

Pega PRPC and Websphere Application Server & Application Architect

Confidential

Environment: IBM WAS 5.x/6.x, Pega PRPC 5.5/6.1 SP1 and 6.2 SP2, AIX-UNIX, LINUX, IBM Mainframe DB2, PL/SQL, RHEL, Java, J2EE, JSP, Servlets, JDBC, Spring, Hibernate, UNIX Shell scripts, HTML, JavaScript, Webservices, IBM MQ Series, IBM DB2 LUW, SQL Server, Apache Maven, Apache ANT, Tortoise SVN, IBM Clearcase, WinSCP, Putty, EJB, Dynatrace, F5.

Responsibilities:

• Work in the Software Development Life Cycle (SDLC) activities viz. Requirements Gathering & Analysis, Effort Estimation, System Analysis, Design, Coding, Testing, Implementation activities and Documentation.
• Involvement in Functional Study, Trouble shooting & Quality Reviews. Participate in client review conferences. Point of contact for Release & Change management activities during the Application Releases.
• Responsible for UI development, Java/J2EE coding, implementing change and enhancement requests.
• Build and deployment of the change and enhancement requests, develop POCs for new Projects, creating design and architecture documents, leading the team, managing offshore team, onsite/offshore team co-ordination, core project components developments, develop back-end components, building Maven and ANT scripts request and change defects, coordinating wif different internal teams, build and develop deployment scripts, offshore infrastructure set ups, code review and cross verify test scripts.
• Project Lead activities, leading environment migration activities, set-up code base in GIT and CVS, creating high level Project architecture diagrams/documents, providing key expertise during Project execution, implementing web service, promoting code to different environments, coordinating wif DEV/QA and Business teams during different phases of the Projects, working wif onsite client architects, providing feedback, creating release plans, roll out the project in smooth manner, creating activities MPP and WBS charts, set up business calls to resolve technical challenges.
• Resolve tickets raised for resolving the Infrastructure/Environment issues wifin SLAs.
• Coordinating and cooperating wif development and product support teams for issues which require assistance from WAS admin’s.
• Work on setting up WebSphere application Environment. Work in Application deployment activities. Work on setting up servers and installing applications on IBM WebSphere Application Server &JBoss Application Server. Work in J2EE areas like Server Load balancing, setting up user security and Datasource Configurations, working on Websphere MQ setup for interfacing teams.
• Work on Pega PRPC End to End setups. Loading Pega Bases Rules using Pega Rules Database utility Automation Scripts and configuring nodes using Pega System Management Application.
• Implement product enhancements/fixes/performance tuning, apply Pega Hot-Fixes/Application Rule Sets using Pega Hot-Fix Manager/Application import/PRPC Utils command line utilities.
• Work closely wif Pega SME (subject matter expertise) teams for trouble shooting various infrastructure/application scenarios to achieve robust solutions and implementing them in different environments as per process requirements.
• Analyze various Pega logs for root cause analysis, provide, implement & test solutions.
• Performance management: Analysis of existing environments, load analysis leading to direct performance improvement and dollar benefit to the business.

Java Developer

Confidential

Environment: Java, J2EE, JSP, Servlets, JDBC, Struts, JavaScript, Hibernate, RMI, UNIX Shell scripts, HTML, Apache Maven, Apache ANT, GIT, CVS, Webservices, Hibernate framework, Websphere Application Server.

Responsibilities:

• As a team member, worked on the end to end development activities based on the business requirements.
• Ensure adherence to delivery timelines and also work on any application data related issues.
• Responsible for UI development, Java/J2EE coding, implementing change and enhancement requests.
• Build and deployment of the change and enhancement requests, develop POCs for new Projects, creating design and architecture documents, leading the team, managing offshore team, onsite/offshore team co-ordination, core project components developments, develop back-end components, building Maven and ANT scripts request and change defects, coordinating wif different internal teams, build and develop deployment scripts, offshore infrastructure set ups, code review and cross verify test scripts.
• Set up Websphere Application Server configs for Application execution.