SUMMARY

• Around 7 years of experience as IT professional, including 4 years of experience on Salesforce.com CRM platform both as Developer and Administrator.
• Good Knowledge on various SFDC standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Solutions Reports and Dashboards.
• Designed various custom objects, custom fields, role - based page layouts and custom tabs as per the requirements.
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.
• Execution knowledge of Custom Formula Fields, Picklist, Field Dependencies, Validation Rules, Workflows, LightningComponents, Aura Components, APIsand Approval Processes for outbound API messages, field updates, assignments, and Email notifications according to application requirements.
• Experienced in analyzing business requirements, and implementing them to Salesforce as Custom objects, Lookup, Master-Detail and Junction objects relationships.
• Experience working across various SFDC implementations covering Sales Cloud, Marketing Cloud, Service Cloud and Collaboration Cloud.
• Involved in Data Integration and Migration by using Force.com data loaders, web-based import wizards.
• Experienced in working in Lightning web components and Aura components.
• Experienced in building Custom Applications that includes administration, configuration, implementing and support experience with Salesforce.com platform
• Experienced in Analysis, Design, Development and Testing of the SFDC application according to the business requirement.
• A well-organized, goal-oriented, highly motivated effective team member with an excellent analytical, troubleshooting, and problem-solving skills.
• Good understanding with Client/Server architecture, Object-Oriented design techniques and web application design.
• Excellent written and verbal communication skills to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts.

TECHNICAL SKILLS

CRM TOOLS: Salesforce.com

Salesforce Technologies: Visualforce, Apex Controllers, Salesforce Lightning experience, Salesforce1, Triggers, Sales cloud, Service cloud, Data Loader, Lightning web components Translation workbench, Custom Labels, Custom Settings, Data Categories, Article Management, SOQL/SOSL.

Methodologies: Agile and Waterfall

Salesforce Integration Tools: Data Loader, Command line Data loader

Languages: Java, SQL, Apex, JavaScript, AngularJS

Operating Systems: Windows NT /2000/XP Pro/ Vista, Windows Server 2000/2003/2008 , Linux, Unix, Macintosh.

PROFESSIONAL EXPERIENCE

Confidential, Wilmington, OH

Salesforce Developer

Responsibilities:

• Created and managed User Roles and Hierarchies, Profiles and permission sets, Public Groups, Security Controls, and Sharing Settings.
• Worked with Visual force Pages, Custom Controllers, Extension Controllers.
• Worked on Lightning web Components and Lightning component framework.
• Responsible for setting up object level/record level/Field level Security.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation, and formula fields to the custom objects.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Design and develop apex classes, apex triggers, Custom Controllers, Controller extensions.
• Load/Manage the data using Apex Data Loader and excel Connector.
• Using Apex Data Loader and Import Wizard for migrating data into salesforce from external files.
• Implemented Chatter in the Organization for users’ collaboration.
• Interacted with Business Analysts and other Developers to design better test plan and strategies based on the requirements of the business.
• Deployment of code from sandbox to production using Force.com IDE tool.
• Used Data import wizard to import data from (.CSV) files to Salesforce.com objects.
• Developed severalCustom Reports&Dashboardsto better assist managers and report folder to provide report accessibility to appropriate personnel.
• Worked with SOQL&SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.

Environment: Saleforce.com platform, Apex Language, Salesforce Lightning Design System (SLDC), Visual Force (Pages, Component & Controllers), Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services

Confidential, Atlanta, GA

Salesforce Developer/Admin

Responsibilities:

• Performed the detailed analysis of functional and technical requirements, designed & deployed the custom objects.
• Provided data access reports to Compliance and Security ensuring that data and roles are properly defined and transparent.
• Developed Visual force Pages to include extra functionality and wrote Apex Classes to provide functionality to the Visual force pages.
• Implemented Email-to-Case, Web-to-Case entry, and manual case entry for entering customer’s cases in Cases Tab.
• Worked on lightning framework for developing single-page web apps for mobile and desktop devices.
• Used field level security along with page layouts to manage access to certain fields.
• Created Batch Apex & schedule class to implement Idea, Vote, Comment Count jobs.
• Develop test classes to cover the code coverage of controller classes, trigger.
• Designed various profiles and permission sets for Business Admins, Innovators, and users.
• Implemented Object and field level security to hide critical information on the profile users.
• Administration activities like Security Implementation, User provisioning and access management.
• Customized Dashboards to provide daily forecasts and track opportunities, deal registrations and customer engagement.
• Worked with CRM Application Development Team to complete development, test support and deployment activities.
• Modified the sharing model as required leads and case setup, managing email and mail merge templates.

Environment: Saleforce.com platform, Java Script, LWC, Aura Components, Apex language, Sandbox, Data import Wizard, S-controls, XML, Visual Force, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Eclipse IDE plug-in, Security and sharing Controls

Confidential

Java Developer

Responsibilities:

• Involved in analysis and design phases of Software Development Life Cycle (SDLC/Waterfall).
• Developed the application using Eclipse as the IDE and used standard features for editing, debugging, compiling, formatting, build automation and version control (CVS).
• Involved in Object Oriented Analysis and design using UML and create activity diagrams, sequence diagrams, class diagrams and use case diagrams for various use cases using Rational Rose.
• Development UI modules using HTML, JSP, JavaScript and CSS.
• Used different types of controllers like simple form Controller, Abstract Controller and Controller interface etc.
• Used Different types of View resolvers like Internal View Resource resolver, Resource Bundle View resolver and XML view resolver.
• Used JavaScript for client-side validations, and AJAX to create interactive front-end GUI.
• Written stored procedures to add, update and delete data from Oracle Database.

Environment: HTML, XML, JSP, jQuery, Hibernate, ATG, SOAP, Spring Batch, log4j, DB2, Web sphere application server, J-Unit and Eclipse.

Confidential

Java Developer

Responsibilities:

• Performed requirement analysis, design, coding and implementation, team coordination, code review, testing.
• Used Ant for Building the application and completed testing by deploying on WebLogic application server.
• Involved in JUnit testing & Integration testing of the components.
• Implemented J2EE Design patterns using MVC architecture for developing Presentation tier that includes JSP and HTML, Web tier includes Controller.
• Implemented proprietary login handler for Identity and Access management
• Extensively used jQuery for developing interactive web pages.

Environment: J2EE, Java, Servlets, SOA, JSP, JDBC, EJB, Struts, Struts validation framework, SOA, Web Sphere Application Server 8.5, Oracle 10g, IBM MQ series, XML, Web services, HTML, XHTML, UML, ANT, SQL Server, Windows