Education & Certifications:
Business Administration 
B.A. Economics

Employment History: 

Confidential. McLean, VA
Senior Consultant
09/2007 - present
U.S. General Services Administration

• Member of the team that initiated and implemented a Program Management Office (PMO) for the General Services Administration’s (GSA) largest agency, Public Building Service (PBS).
• Accomplishments include:
• Implementation of measurable and objective business performance metrics by which project efforts could be evaluated. Utilized MS Project, Visio and Excel to determine if efforts were on schedule, within budget and meeting client expectations
• Other responsibilities included working with all project stakeholders including Commissioners, Directors, Subject Matter Experts and Project Coordinators to identify business requirements; performed a detailed business process review; implemented standardized policies and procedures; provided guidance and oversight to all business stakeholders; and served as a liaison between the business group and the IT section to ensure the preferred client solution was successfully implemented
• As a technical liaison, utilized effective communication skills both written and oral, for facilitation, consultation, negotiation and persuasion purposes with stakeholders to successfully develop web based systems to support the implementation of the PMO
• Created extensive PMO deliverable documentation, all created in adherence to the Project.
• Management Body of Knowledge (PMBoK) concepts of managing a program.

Tools and Technologies: MS Project, Visio and Excel, SME, PMBoK

Confidential, Washington, DC 
04/2006 – 08/2007
Director, Business Development

• Lead the effort to establish an IT company’s initial presence in the Washington, D.C. region.
• Accomplishments include:
• Performed all phases of the Business Development Life Cycle including performing both oral and written communication with prospective teaming partners, participating in new opportunity review sessions, and participating in the majority of proposal writing efforts
• Regularly interfaced with customers to market the virtues of the company and to ascertain the prospective clients’ technical and business needs that our company could address
• Managed small group of resources to respond to secure numerous prospective new business opportunities
• Secured several new contract awards with prospective revenue totals of approximately $20 million.

Tools and Technologies: MS Project, Visio and Excel, MS Word

Confidential. Falls Church, VA
Program Manager / Site Project Manager
12/2003 – 03/2006

In charge of a 46 project Firm Fixed Price IT software development, operations and maintenance
(O&M) contract. Accomplishments include:

• Hands-on Project/Program Management of a large 46 project multi-million dollar project comprised of over 35 technical staff members including software developers, system architects, database administrators, system analysts, and administrative resources
• Supervised a myriad of business management activities across the spectrum of the project including Requirements Analysis, Risk Management and Mitigation, Performance Measurement, Communications Plan implementation, and User Acceptance Testing which ensured the project components were always delivered on schedule and on budget.
• Met with client representatives from both the CIO offices on a weekly basis, bi-weekly basis and a monthly basis which included the Chief Information Officer, Deputy CIO, Directors, Deputy
• Directors, Project Coordinators and IT technical designees.
• Employed a matrixed approach utilizing cross-functional teams to develop financial systems for forecasting, planning, ad-hoc querying to compile data, developing detailed business reports to
• generate output data, and performing an analysis of financial data.
• Utilized MS Project, Visio and MS Excel to effectively execute the business management duties, including being responsible for all financial aspects of the multi-million dollar initiative to ensure our project maintained certain profitability levels.
• Delivered project deliverables on-time and exceeding client expectations.

Tools and Technologies: MS Project, Visio and Excel, MS Word

Confidential, McLean, VA
Multiple Projects from 02/1994 – 11/2003
Deputy Project Manager / Project Manager
01/2002 – 11/2003

• Project Manager installed to turn around a stalled software development initiative comprised of multiple projects that was behind schedule, over budget and not achieving the clients’ expectations.
• Accomplishments include:
• Management oversight of an initiative comprised of approximately 10 projects and approximately 8 resources
• Performed an extensive analysis to ascertain where the business problem areas were, and quickly implemented
• Leveraged the PMBoK training to successfully lead multiple web based systems to achieve CMM Level II certification
• Through the successful implementation of standardized business processes, achieved higher client satisfaction, which directly lead to the expansion of the contract from the 10 original projects to 14, with 2 additional project initiatives pending contract approval

09/2000 – 12/2001

• Project Manager for a financial services application. Accomplishments include:
• Supported the entire Corporate Services Financial software contract, including successfully implementing a system to maintain insolvent financial institutions bank records
• Revised and updated the records schedule, and developed the workflow process for a business management solution
• Implemented an Enterprise Architecture system that combined the disparate business management systems from hundreds of failed savings and loans comprised of over 4 million records into one centralized system

08/1994 – 09/2000

• Deputy Project Manager for the Chief Information Officer (CIO) IT Infrastructure Support project.
• Accomplishments include:
• Managed a 20 resource IT web based project achieving the highest rating certification of all business management projects in the company that achieved CMM Level II certification
• Determined and allocated resource requirements, analyzed all project risks and risk mitigation strategies, prioritized software development and conversion efforts, forecasted budget impacts and performed software configuration management
• Planned and tracked business management projects utilizing MS Project, while ensuring project synchronization, on-time delivery, and maintaining budgetary targets.
• Developed and managed project plans, project budgets, customer requirements, software design, software development, test plans, test scripts, application testing, and quality assurance
• Performed a total business process re-engineering study of an agency’s business management functions, resulting in a custom IT solution
• Ensured all deliverables met the client expectations and were delivered on-time, with minimal updates or modifications required

Tools and Technologies: MS Project, Visio, PMBoK, MS Word

Confidential, McLean, VA
11/1992 – 02/1994
Task Leader, Systems Analyst

• Managed a small group of resources to perform a total Business Process Reengineering study encompassing all of DISA’s data warehousing, data reporting and data capturing systems, culminating in the development of a solution to standardize these disparate functions into a single enterprise solution
• Generated and performed written and oral communication of requirements to software development resources and facilitated the implementation and development of a customized of ERP software solution.

Tools and Technologies: MS Project, Visio and Excel, MS Word

Confidential. Rockville, MD
08/1991 – 11/1992
Program Management Office (PMO) for a Health Care System

• Oversight of a 5 person PMO initiative for the nation’s leading computer based Health Care Management Utilization Review system from its inception through its period of growth and standardization
• Managed the generation of process improvement requirements to the programming resources, including performing validation and verification of processes and procedures.
• Facilitated regular enhancements to the customized Health Care Management.
• Utilization Review software system.
• Successfully automated the manual workflow and approval process into a fully electronic on-line workflow process and methodology.

Tools and Technologies: MS Project, Visio and Excel, MS Word

Confidential, Washington, DC
05/1990 – 08/1991
Computer Specialist

• Charter member of the Total Quality Management Team (TQM), the precursor to Six Sigma, to implement TQM methodology across all software applications within various divisions of the Department of Labor (DOL)
• Developed a TQM methodology applied to all computer system development projects within one division of the Department of Labor

Tools and Technologies: MS Project, Six-Sigma, Visio and Excel, MS Word

Confidential, Washington, DC
08/1985 – 07/1989
Internal Controls Manager, Programmer Analyst

• Supervised the operations of an in-house software application, combining the accounting, payroll, timekeeping, financial reporting, invoicing and personnel management functions of the corporation into one centralized, fully integrated ERP system.
• Managed the Internal Controls group that was formed to provide technical and maintenance support to the ERP solution.

Tools and Technologies: MS Project, Visio and Excel, MS Word, ERP