Edayadulla Mohamed Iqbal AINS

Summary

• Highly successful IT Professional with expertise in Business Analysis and a good team player with:
• Strong analytical, design , problem solving and communication skills.
• 11.5 years of IT experience in wide range of Insurance business areas.
• 7 years of 'Business Analyst' experience in various functional , technical and operational areas including interacting with stakeholders, gathering business requirements , functional analysis , integration , work flow analysis , requirement documentation and test plan preparation.
• 10.5 years of experience in Insurance business areas Underwriting , Policy administration , Marketing , claim processing and customer service. Certified in LOMA-FLMI Principles of Insurance, Insurance company operations , Insurance Administration and Financial concepts.
• Certified Associate in General Insurance and experienced in Property and Casualty Personal/Commercial lines Insurance business area.
• Experience in Leading Migration, Development and Maintenance of data warehouse solutions.
• Experience in ETL Methodology for the Data Extraction, Transformation and Load processing in a corporate data warehouse.
• Member of International Institute of Business Analysis and familiar with Business Area Body Of Knowledge guidelines.
• Result oriented, self-starter and able twork with minimal guidance. With proven ability tunderstand business problems and apply technology tformulate workable solutions.
• Good knowledge in Guidewire ClaimCenter application configuration process.

Areas of Expertise

• Insurance company business operations.
• Data warehouse concepts and ETL processing.
• Business Requirements Analysis and Management
• Functional specification documentation
• Data and Database Analysis
• Data Flow Diagram , Use Case Modeling and User stories
• High level design creation
• Functional Integration Testing.
• Root Cause Analysis

Domain Area

Technologies Exposed

Trainings undergone :

• Quality management solutions QMS
• IBM Rational Unified process RUP
• Requirements Management with use case
• Defect prevention
• Client communication skills
• Life insurance industry overview
• LEAN Six sigma.
• Guidewire Claim Center.

Professional Experience

Confidential

• CLDW is tcreate a single, comprehensive data store for Commercial Markets. By consolidating inta common platform, unifying disparate business rules, developing efficient manufacturing and access methods, and retiring silo-ed systems. This project will remove the technology and proprietary barriers that prevent the business from getting information when, where and how it's needed for analysis and decision-making.
• This project will provide complete comprehensive view of quotes and policies within Commercial Lines Data Warehouse by linking and merging data from Admin systems such as New Premium Processing System NPPS , Commercial Lines Automation CLA and Policy, quote, coverage, vehicle and location sourced data from New Business systems. The overall project will provide access tmore granular and timely data.
• Primary business driver for Claims , Loss and Profitability Data CLPD program is tenable profitability analysis using CLDW data. This will be achieved by providing ability tjoin booked written premium policy data tearned premium and Loss data. Enabling this in CLDW create opportunities timprove upon current state profitability analysis by providing Improved consistency , options tcorrelate loss ratios and profitability with other key measures such as Net Rate and Flow . Ability tdrill intmetrics in a lower detail than current state systems.

Role : Business Analyst

Responsibilities:

• Liaison between business area and Technical teams.
• Responsible for all deliverables related trequirements
• Facilitating requirement elicitation sessions with project stakeholders.
• Facilitating requirement walk-throughs with technical teams and quality assurance team.
• System planning and root cause analysis on problem scenario.
• Negotiate agreements and commitments by facilitating communication between business customers and technical teams from initial requirements tfinal implementation.
• Requirements analysis and solution scoping.
• Preparation of Gap analysis documentation, process flow documentation, and experience with the creation of solid business requirements.
• Preparation of System Requirements Document SRD , Functional Requirements Specification Document FSD .
• Requirements management and communication through traceability review and walk through.
• Identification of business rules and review of technical design
• Preparation of physical model and high level technical design for application teams.
• Analysis and identifying the best possible solutions and alternatives.
• Data quality analysis , data profiling , source data cleansing and maintaining data stewardship.
• Ensures that system meets user needs through Functionality testing and user acceptance testing.

Business Area :

Commercial Lines data ware house Property, Auto, General Liability and Umbrella Line of business.

Process/Framework and tools:

WalterFall SDLC , Iterative and Wedeliver Internal tThe Hartford

Project : Building of Policy Transaction , household , mutual fund , claim , sales and marketing business data in corporate data warehouse :

• Brought in Policy Transaction, House hold, Mutual fund, Marketer, claim and client correspondence data for Life / Annuities / Universal Life and Variable life product data intcorporate data warehouse. Source data had been identified from admin systems, extracted, cleansed and applied with required business logic tmeet the customer needs. Provided solutions tgenerate product trend analysis reports, customer behavior pattern and Claim history reports and assisted Legal-compliance, actuaries, product development and management teams in decision analysis.
• Migrated transaction register data of NYL policies from Main-frame files trelational database DB2 and developed new web-based on-line system. Provided enhanced features in the new system which facilitates Service center/Legal-compliance Business users tplace transaction request queries for various business areas and enabled report request creation features in on-line.
• Re-write of NYL accounting and reconciliation applications from VB6.0 tweb based technologies and integrated under corporate portal.
• Re-development of strategic service application from VB6.0/ VC tWeb-based on-line application which will provide better service tNYL customer care users tfulfill the policyholder services.

Project : Electronic Annuity Application Straight Through processing

Implemented intelligent e-app and new business accelerator solutions for Annuity products tprovide premier service tNYL agents, Customer service representative, banks and brokers. Automated manual application processes tminimize the error and improved the new application processing turnaround time. Implemented Straight through Processing solution for annuity product portfolitexpedite application processing turnaround time. Added e-signature facility in the application processing.

Role : Business Analyst

Responsibilities:

• Conducting of JAD sessions with all project stakeholders tidentify the business requirements.
• Gap analysis Understanding of current state systems.
• Solution analysis and Preparation of conversion approach.
• Feasibility study and identifying best possible solution.
• Business Requirement Document preparation and requirement walk-through with technical team.
• Documentation of System specification preparation for existing applications and Requirement Traceability.
• Involved in preparing data mapping and assisted data modular in preparing data modeling.
• Provided business specifications for ETL Processing and report requirements tBusiness Intelligence team.
• Use case modeling and Sequence diagram preparation.
• Preparation of integration test plan and review of system test results.
• Participating in User acceptance testing tverify the requirement traceability.

Technology areas exposed:

MQ , JAVA-JEE , JSP , ACORD , XML , SQL/PL-SQL , MS-Access , IDMS , VSAM , DB2 , VB 6.0 , VC , Business objects 4.0 , Informatica power center 9.1/8.5 , Oracle 9i/8i/10g , DB2 command center and Mainframe.

Business Area:

Annuity new business, Underwriting, Accounting and Admin processing.

Processes/Framework and Tools:

Waterfall Model SDLC , Object modeling , Agile , Rational Unified Process , MS-Office , VISIand Cyberlife Life Insurance administrative tool.

Guidewire Training: -

• Received training in ClaimCenter and overview sessions on Policy Center and Billing center applications.
• Have good understanding on Product Architecture, relationship between Guidewire platform and application. Have good knowledge in ClaimCenter 7.0 Configuration Fundamentals
• Data model Entities , Extend entities and typelists
• User interface Architecture , Automatic widgets and Detailed views
• ClaimCenter Claim process
• ClaimCenter Rules configuration
• ClaimCenter Contacts
• ClaimCenter Line of Business Model
• PCF methods, Enhancement and Script parameter and Advanced UI Functionality

Confidential

Role : Business Systems Analyst

Responsibilities:

• Impact analysis and identification of product requirements.
• Interact with product managers and actuaries team for solution analysis
• Preparation of functional flow diagram for system changes.
• Documentation of product requirements and preparing Product development document.
• Creation of business rule validations and field definitions.
• Conducting requirement and Design walk-through with technical teams.
• Preparation of high level design and screen mock-ups for application teams.
• Preparation of requirement traceability matrix.
• Review of system integrated test plan and coordinating UAT.

Business Area:

Life Insurance and Annuities - New Business, Underwriting, Claim processing, Admin processing and client correspondence.

Process/Framework and tools:

SDLC, Data modeling, MS-Word, MS-Excel and VISIO.

Technology areas exposed:

Mainframe IDMS/DB2 applications, IBM Websphere MQ , MARK-IV , COBOL , CICS , MFC and VC , File-Aid , CA-7 , Syncsort and Platinum .

Confidential

Role : Systems Analyst

Responsibilities:

• Impact analysis and defining solution scope.
• Prepared system specifications for the new mutual fund products introduced.
• Business rules engine set-up for the mutual fund data transmitted from third party vendors.
• Responsible for coordinating with application interface teams tidentify system dependencies and integration testing.
• Preparation of Data flow diagrams for Mutual Fund admin processing, commission calculation, adjustment processes and data transfer tdownstream systems.
• Creation of high level design on new mutual fund introduction and walkthrough with application teams.
• Review of integration test and maintain traceability matrix.

Business Area :

Mutual fund Admin system and Agent commission processing

Process tools:

Waterfall SDLC , Data modeling , Six sigma , MS-Word , MS-Excel and VISIO.

Technology areas exposed:

FTP , Mainframe IDMS , JCL , COBOL, File-Aid and SAS .

Project : Application development and maintenance for Business critical applications Sales and marketing , Agent Reinsurance and New business.

Role : Systems Analyst / Senior system developer

As a System Analyst,

• Responsible for gathering technical requirements for party house holding and reinsurance processing tincorporate mortality and premium calculation changes for all reinsured policies.
• Involved in the new whole life product enhancements, interest sensitive product portfolichanges and solution discussion.
• Involved in customer meetings for solution analysis tincorporate new mortality rates, Re-insurance premium, retrocession rates and persistency bonus calculations.
• Prepared high level design and review technical design documents.
• Prepared Requirement traceability and integrated test plan review.
• Coordinated with application interface teams tsync upstream system changes.
• Involved in system and integration testing activities.

As a Senior System Developer,

• Coordinated with off-shore team tbuild the system changes.
• Responsible for preparing low level design, estimation, version control, quality control, testing, implementation and verification.
• Migrated MARK-IV language programs intCOBOL for easy maintenance.
• Identified improvement areas in the project and applied Six Sigma methodologies texpedite transition time period of new team members.
• Incorporated LEAN methodology and identified solutions teliminate unwanted paper printouts in New York Life application area, created tools treduce turnaround time of customer information retrieval queries and minimized CPU execution time of mainframe jobs.

Business Area:

Life Annuities Sales Marketing and Reinsurance

Processes/Framework and tools:

Waterfall SDLC , Six sigma , Lean , IBM-OPAL , IBM-QMS , MS-Word , MS-Excel and VISIO.

Technology areas exposed:

Mainframe IDMS , COBOL ,MARK-IV , JCL , DB2 , CICS and Sybase.

Confidential

Provided application development and maintenance support for the business critical applications tincorporate business solutions in underwriting, policy administration and claim processing applications.

Role : Systems Engineer

Responsibilities:

• Understanding of Functional requirements and preparing technical design.
• Preparing low level design, components build, unit testing and implementation.
• Providing production support.
• Worked on Application fine tuning and process improvement.

Business Area:

• Property and Casualty Insurance Personal, Commercial and Entertainment product lines
• Policy Administration, Underwriting, Customer, Account management and claims.

Processes/Framework and tools:

Waterfall SDLC , IBM-OPAL , AQS and IBM-QMS.

Technology areas exposed:

Mainframe COBOL, JCL, DB2 and CICS.

Confidential

Role : Application developer

As a Module Lead and Application Developer,

• Provided lead support for Country of Origin Labeling COOL and Transportation Management System.
• Responsible for requirements analysis and low level design preparation
• Involved in systems build preparation, SQL query optimization, peer reviews and preparation of test cases and unit testing.
• Quality co-coordinator and responsible for maintaining process artifacts, delivery documents, and configurable.

Business Area :

Supply chain management.

Processes/Framework and tools:

Iterative Model, CMMi-Level-5 , MS-Word , MS-Excel and MS-Access.

Technology areas exposed:

Mainframe COBOL , JCL , Telon , CICS and DB2.

References: - Available upon request