Business Operations Consultant Resume Profile
NY
EXPERIENCE SUMMARY
Accomplished IT professional experienced in Banking, Bankruptcy,Mortgages, Distribution, and Financial Services. Researched, gathered, processed and assimilated data, formally reported the findings. Gathered business requirements, wrote detailed specifications, developed use cases and high level design documents. Demonstrated successes managing simultaneous large scale, enterprise wide, project initiatives. Examined processes, identified inefficiencies and designed corrective actions to eliminatethose efficiencies. Experienced in the use of gap analysis as well as the system development life cycle for new projects in both mainframe and client-server environments. Installed and tested new releases of enterprise level vendor software, reapplied custom code and performed regression testing.
SKILLS
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EXPERIENCE DETAILS
Confidential
Business Operations Consultant
- Developed the high level Visio flow depicting processes involved in the Federal Grant Reporting.
- Identified and documented the inefficiencies with the current process, recommended corrective actions.
- Analyzed the spreadsheets and written documents used in the current manual workflow to create a data structure of needed information.
- Designed a workflow depicting the Grant Reporting Process from grant application and grant award through the internal report assembly, review and approval to the report distribution to the awarding entity.
- Combined the information needs and the workflow needs into SharePoint Lists and SharePoint Libraries.
- Developed and designed input screens for the various SharePoint Lists using InfoPath Designer and Visio.
- Working with Cognos and the OAKS Business Intelligence BI System, devised a method to submit for extraction the five detail reports needed in the summary report at the same time rather than individual submissions saving time and increasing accuracy.
- Developed Excel Macros to address formatting issues with the detail reports from Cognos/OAKS
Confidential
Systems Analyst
- Developed the high level Visio flow depicting the logic associated with how to determine what is to be paid and the sequence in which they should be paid for loans with optional products. The logic is specific to chapter 13 loans and all other chapters.
- Developed use cases to depict the actions to be taken in the building of posting instructions for Optional Product Payments and PITI payments for various situations.
- Developed a High Level Design HLD document for the PIR Requirements that acts a bridge between the Line of Business BRD and the Application Development Teams.
- Designed Payment Exception Queues and Screen Mockups for the BAPS System in support of modifications associated with CFBP Compliance.
Confidential
Systems Analyst
- Developed the high level Visio flow depicting the interactions of the systems involved with the BKLM Re-design project. This includes Bank of America Systems as well as systems not within the banks control. Such as LPS, SalesForce,Equator and other external vendors/applications.
- Developed Visio Diagrams Pega Flows to map out the business processing flow to be incorporated in Pega product to represent the Bankruptcy Loss Mitigation Waterfall steps of: Intake Loan Modification Short Sale Deed in Lieu Mediation and Litigation
- Developed Visio Diagrams System Flows to identify the various systems that would be interacting with Pega at a lower level. System Flows followed the same waterfall steps as the Pega Flows.
- Developed Cross Reference XRef Documents in Excel to correlate information related to the: Business Requirements Functional Requirements Pega Flows System Flows Outstanding Questions and action items related to the Systems Analysis and Design of the application.
- Developed a High Level Design HLD document that acts a bridge between the Line of Business BRD and the Application Development Teams.
Confidential
Systems Analyst
- Received training on the current BAPS Application.
- Reviewed disparate documentation and created new documentation of BAPS Release 2 in both Power Point and Word Versions so that BAPS team members and supporting staffs had access to current and correct information.
Confidential
Systems Analyst
- Develop the basic design for ingesting and processing the loans received during Intake using the logic developed in conjunction with the logic contained in the User Interface,a high levelProcessing Flow Diagram depicting the new system, a detailed ProcessingFlow Diagram based on the forty-six Auto Process use casesdepicting the handling of the loans.
- An Excel based mapping document showing both the Table and Element Names associated with the iSeries screens as well as screen shots of those screens from which the needed data elements of the existing system were identified. And a Word based document showing the current state process in the form of screen shots for both Reinstatements and Payoff's.
- Artifacts from the analysis of the Fee Rule Engine, Fees Due Tran Code Matrix and the Investor Bookloss Matrix documents which are reference materials used in the current state to determine decisions to either seek reimbursement or to book loss an item and select the appropriate loss reason . These artifacts apply a logic based flow to emulate what an analyst would recognize intuitively.
Confidential
Business Systems Analyst Budget Reduction
- Zero Balance Statements: Designed a new portrait statement to replace a mainframe report provided the data mapping for the new statement.
- Automated Funds Investment Statements: Designed a new portrait statement to replace a mainframe report provided the data mapping for the new statement.
- Calculate Relationship Balance from which funding decisions were to be made. This process included the standardization of terms and definitions across multiple applications.
- De-conversion specifications to remove ZBA characteristics from accounts on the deposits system of record, including the removal of ZBA Drivers and decommissioning of existing ZBA notices and reports.
- Agiletics Security: Within the confines of the Agiletics System, designed, built and tested the six security roles tied to user ids. These security groups are based upon division of duties by functional groups including: Security Configuration Operations Inquiry Development On-Call Support.
Confidential
- The FTJ Custody Conversionis the result of the decision of Forrest T Jones to utilize Huntington National Bank Trust Systems as their custody provider, to help satisfy a new government regulation regarding custody of securities. The conversion occurred in two stages.
- The Omnibus conversion stage allowed for individual accounts to be combined into an Omnibus Account for the purpose of trading until the second stage, the Account Level Conversion, could be completed. Both stages utilized the SunGard AddVantage,STPLink bulk transaction process to load master maintenance and transaction information from external applications onto the AddVantage platform. HP Quality Center was the employed for the testing effort.
- Participated in Unit testing, Integration testing and Functional testing.
- Deliverables consisted oftechnical requirements that utilized a file mapping table geared to individual files provided by FTJ and processed by HNB. The file mapping table detailed the proper STPLink transactions and default information to create and maintain account level masters, the trade files that would instruct HNB to trade securities on behalf of FTJ and the settlement files that would reflect the executed FTJ trades. Additionally, there were files and processes designed for control and reconciliation of the process by both parties.