SUMMARY

• Seven years of experience in IT of which four yearsof experiencein Salesforce.com CRM platform as administrator and developer.
• Experienced in analyzing business requirements, Entity Relationship diagram and implementing them to Salesforce custom objects, junction objects, master - detail relationships, lookup relationships.
• Experience in Administration, Configuration, Implementation and Support on Salesforce.com platform.
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.
• Have performed Page layout customization, page layout assignment based on profiles and created custom links based on user requirement.
• Hands on experience in developing APEX classes, Triggers, Visual force pages, Controllers and Force.com API.
• Experience in integrating Salesforce Applications with legacy systems using SOAP/REST based web-services.
• Experience working with Eclipse IDE and Force.com Plug-in environment.
• Hands onexpertisein querying Salesforce.comdatabase using SOQL & SOSL queries usingForce.comExplorer.
• Proficient in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.
• Experience in working with Force.com IDE, data migration and updates through the tool App Exchange Data Loader in Salesforce.com (SFDC).
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.
• Experienced in report generation using Table, Matrix and List Controls in SQL Report Services.
• Deployed customization from Sandbox to another Environment by Change Sets and ANT Migration Tool.
• Good knowledge in writing test classes before deploying into production.
• Experience in implementinginternetand enterprise applicationsvictimizationCore Java, SQL, PL/SQL, HTML, CSS, JavaScript, jQuery, Ajax, MySQL, and Oracle on Windowspackage.
• Proven ability to steer, manage and deliver comes on time and on budget, with a dynamical angle.
• Team player with good interpersonal skills, strong understanding of fundamental business process, excellent communication, organizational and problem solving skills.

TECHNICAL SKILLS

Sales Force Technology: APEX Language, SOQL, SOSL, APEX Trigger, APEX Classes, APEX Web Services, Visual Force (Pages, Components & Controllers), APEX data loader, Jitterbit Cloud data loader, S-Controls, Force.com APEX Explorer, AJAX, Workflow & Approvals, Dashboards, Reports, Analytic Snapshots, Custom Objects, Force.com Eclipse IDE Plug-in.CRM (Oracle, Clarify).

Custom Integration: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom Settings, Custom Labels and Tabs, Account Management, Contact Management, Email Services, AppExchange Package & Custom Application and Sandbox Data Loading.

Force.com tools: Apex Data loader, Force.com Apex ExplorerAJAX tool kit, Force.com Migration Tool, Force.com Excel connector.

Web Technologies: Java Script, JQuery, XML, JSON, HTML.

IDE: Eclipse, Force.com Eclipse IDE plug-in.

Database: Oracle 11g/10g/9i, MySQL.

Operating Systems: Windows XP/Vista/7/8 Linux.

PROFESSIONAL EXPERIENCE

Confidential, San Diego, CA

Salesforce Migration Developer

Responsibilities:

• Worked on Data Migration and Data integration of Legacy system to Salesforce CRM.
• Migrated large amounts of data (Standard and custom objects) from legacy systems to Salesforce such as Leads, Accounts, Contacts using Jitterbit Cloud data loader.
• Developed Visualforce pages with the respective sites related information by using apex components.
• Performed mass import and export of data on standard and custom objects using Data Loader.
• Configured various Reports for different accounts related information in related to the organization.
• Created Salesforce custom objects, custom settings and fields as per business requirement.
• Created tabs, page layouts, record types, list views and search layouts.
• Responsible for dealing with Roles, Profiles, Access Settings, Workflow Rules, Validations, creation and modification of fields, page layouts and upload of data.
• Designed and developed Apex Classes, Controller Classes and Apex Test Classes for various functional needs in the application.
• Prepared Technical design documents for the functionalities.
• Prepared the Data Strategy Document and Data Mapping Document for the customers.
• Modified Salesforce User Account visibility by providing sharing rules, permission through profiles, and permission sets as per business requirement..
• Worked in agile methodology, participated in daily standup meetings, planning and POC’s.

Environment: Salesforce.com platform, Apex Language, Visualforce (Pages, Component, Controllers Extensions and Flows), Workflow & Approvals, Security, Custom Objects, Jitterbit Cloud data loader, Repots, JavaScript, HTML etc.

Confidential, Santa Monica, CA

Salesforce Developer

Responsibilities:

• Performed the role of Salesforce.com Developer in the organization.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Created Visualforce pages with responsive design using company CSS and style-sheets with the help of jQuery and static resources.
• Created the visual force pages and integrated with external legacy system using REST based web-services.
• Developed SOQL and SOSL queries to get data from different related objects.
• Developed visual force pages using apex components.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Responsible for writing test class for classes related to the project, helped other teams in writing it and always maintained overall 85% of code coverage and made a safe deployment for every bi weekly releases and major releases.
• Enforced security by implementing object and field level security, sharing rules, permission sets, organization wide defaults and roles.
• Performed code migration between the sand box and production platforms via eclipse force.com IDE plug-in.
• Worked in agile methodology and participated in daily meetings and presentations in the organization.

Environment: Salesforce.com platform, Apex Language, Visual Force Pages, Components and Controllers, Data Loader, Workflow and Validation Rules, Reports and Report Types, Custom Objects, Tabs, Email Services, HTML, JavaScript, Eclipse IDE Plug-in.

Confidential, San Francisco, CA

Salesforce Administrator/Developer

Responsibilities:

• Worked on various sales force objects like Accounts, Opportunities, Products and Reports.
• Developed various custom objects, tabs, components, visual force pages and controllers.
• Developed various Apex classes, Controller classes and Apex triggers for various functional needs in the application.
• Created and used email templates in HTML and visual force.
• Created Apex web services which are consumed by backend systems using OAuth. Created cases by performing DML operation using Salesforce API’s.
• Maintained various sandboxes and helped in building ant based automation deployment application with release management.
• Integrated web services by generating the necessary stubs from the WSDL files for extracting the data from the other systems.
• Implemented Data Loader through the Command Line Interface to extract the data from database.
• Created a custom business calendar and used it in triggers to calculate the due dates.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement the business logic.
• Created profiles and implemented object level, field level and record level security.
• Created custom labels and used them in validation rules to parameterize the validation rules.
• Created record types and page layouts and assigned page layouts to the record types.
• Created custom report types and generated report using the report types.

Environment: Salesforce.com Enterprise Edition, Apex, Visual Force, SOQL, SOSL, Web Services API, HTML, Xml, Java Script, SQL Server, Windows Server 2003, XML, Visual SourceSafe, MS Office (Excel & Access).

Confidential, Boston, Massachusetts

Salesforce Developer

Responsibilities:

• Created custom objects, visual force pages, triggers, validation rules by using Apex as per Customer requirement.
• Created custom controllers implementing complex code for retrieval from Salesforce to visual force pages.
• Wrote SOQL and SOSL statements within custom controllers, extensions and triggers.
• Configured Salesforce.com security profiles and custom object supporting integration and quote featured enhancement.
• Designed complex reports in SFDC using SQL.
• Prepared test plan and test case documents for Visibility application.
• Developed custom Account merge APEX based web service.
• Developed Apex class and trigger to format phone/fax/zip code in account object.
• Developed design document for data loader based integration.
• Involved in architectural design of extracting Order related data from external legacy system (SIEBEL) using a middleware.
• Implemented out of the box OUTBOUND MESSAGING to push order related data to the target system.
• By using available mappings we loaded data from source data into target system.
• Validating the data that arrives from different data sources and generating the reports in the Salesforce.com for the next day portfolio.
• Used XML serialization for interacting with the database.
• Used error handling techniques to handle the errors and send emails upon the severity of the error.
• Worked on SQL Server for creating Tables, Stored Procedures, Views and Triggers.
• Worked on a prototype involving Informatica on Demand to pick up the data files using a Batch process every 30 minutes.

Environment: Salesforce Enterprise Edition, Apex, Visualforce, Custom/Standard Objects, Custom Tabs, Workflow & Approvals, Reports, AppExchange Applications, and Microsoft Outlook.

Confidential, Katy, Texas

Salesforce Administrator

Responsibilities:

• Performed the role of Salesforce.com Administrator in the organization.
• Interacted with various business team members to gather the requirements and documented the requirements.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users.
• Supported the data migration activities for migrating the data from various business centers and business center users.
• Configured Profiled-based IP address restrictions, Organization-wide IP address restrictions and Profile-based login hour restrictions.
• Managed tasks like unlocking/resetting passwords, modifying data and created ad hoc reports.
• Maintained language settings and advanced currency management.
• Designed and deployed Custom tabs, Validation Rules, Approval Processes and Auto-Response Rules for automating business logic.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Used field level security along with to manage access to certain fields.
• Integrated Microsoft Outlook with Salesforce CRM which syncs email, calendar, tasks and reminders.
• Developed a web-to-lead functionality to companies website which directs leads to Salesforce CRM.
• Created custom dashboards for manager’s home page and gave accessibility to dashboards for authorized people.
• Performed troubleshooting of user accounts using login access.

Environment: Salesforce.com, Workflow & Approvals, Visualforce Pages & Apex Controllers, Reports and Report Types, Custom Objects, Custom Fields, Sandbox data loading, MS Office etc.

Confidential

Java/J2EE Developer

Responsibilities:

• Worked directly with user groups in analyzing and specifying business requirements for the design and development of project.
• Designed application with UML (Unified Modeling Language).
• Developed application based on SDLC (Software Development Life Cycle).
• Developed complete web tier of the application with struts framework.
• Developed Session Facade with Stateless Session bean.
• Actively involved in configuring the Application Server and deployed all the modules like Web modules and Business modules.
• Created user-friendly GUI interface and Web pages using HTML, JSP.
• Developed the Front-End JSP and HTML.
• Developed JSP's, Java Beans and Servlets to interact with Data Base.
• Extensively used JavaScript for client side validations.
• Used XML parsers to parse and fetch information from XML templates.
• Performed Unit Testing of all Modules.

Environment: Java, J2EE, JSP, Servlet, JDBC, SQL, Javascript, HTML, Struts, CSS, Oracle, XML, Tomcat.