Salesforce Consultant Resume

SUMMARY

Salesforce professional, having 5+ year experience as a Admin. I have worked on Sales Cloud, Service Cloud, Experience Cloud, Data Migration.
Salesforce expertise in creation of custom apps, Roles, Profiles, Page Layouts, Workflow rules, Approval process and Validation rules.
Expertise in Data migration, having good knowledge of Legacy System.
Good understanding in SOQL and SOSL query Language.
Expertise in MS. Excel functionalities such as VLOOKUP, CONCATENATE, CELL SPLIT, etc.
Having very good amount of exposure and strong knowledge on Salesforce.com Customization, Configuration and Data Management.
Good understanding with Web to Lead and Web to Case and Lead conversion process.
Experience in FLOWS and automation using PROCESS BUILDER.
Extensive experience in Data Loader, Salesforce Inspector, Import Wizard for Data migration activities.
Created Omni Channels while working on Service Clouds
Good touch with change sets used for the deploying the components in production.
Proficient with record types and types of layouts and their modifications.
Done with the integration of DocuSign with Salesforce
Experience working with Maven’s mate, Notepad++, Sublime, VSCode, GitHub and salesforce.com Sandbox environments.
Exposure in Data Management based on business needs and Salesforce Communities.
Worked on Agile process. Worked on Jira and having experienced in making document in Confluence.
Have good knowledge on Experience Clouds

TECHNICAL SKILLS

Salesforce Platform: Visualforce pages, components, Custom settings, SOQL, SOSL, Workflow & Approvals, Dashboards, Reports, Analytic Snapshots, Lightning Process Builder and other Salesforce standard features

Tools: Data Loader, GitHub, Sublime Text Editor, Jenkins, Mavens Mate, VSCode, Jira

CRM: Salesforce CRM Application

AppExchange Tools: DocuSign, Apttus X - Author, Snap logic, Dataloader.io

PROFESSIONAL EXPERIENCE

Salesforce Consultant

Confidential

Responsibilities:

Worked on the documentation part related to the projects.
Worked on Sandbox release management documentation.
Worked on configuration parts such as Validation rules, Approval process, Workflow rules, Process Builder, FLOWS.
Setup external services and use it in the FLOWS.
Managed projects for small -projects using tools like Trello.
Integrating DocuSign, Skyvia, Jenkins with Salesforce
Writing Triggers and Apex classes and testing it in Sandbox.
Worked on Sandbox Refreshed cycle.
Automated Emails to Contacts.
Worked on Change Sets deployment.
Worked on creation of documentation like Sandbox Management, Salesforce Development standards, Release Management of Sandbox.
Worked on Salesforce Communities.

Salesforce Developer/Admin

Confidential

Responsibilities:

Managed Team for Data Migration.
Worked on Email templates, pdf templates, Email Alerts
Worked on Approval Process and Workflows Rules.
Worked on the topics Reports & Dashboards, Process Builder, FLOWS.
Worked on Visualforce pages. Triggers, Test Classes.

Salesforce Developer/Admin

Confidential

Responsibilities:

Learnt with Process Builder, Flows and Lightning
Works on Visualforce Pages
Exposure on Apex Triggers, Apex Classes
Work on Workflows, Validation Rules, and Approval Process

Salesforce Training

Confidential

Responsibilities:

Keeping up to date with Salesforce Releases and Features, Acquiring Trailhead Badges, etc.
Salesforce Administration for Clients including Data Migration, Setting up of Schema
Developing less complex Visualforce pages, Apex Classes, Apex Triggers
Attended Training Sessions on Front End Development and Salesforce Development
Mock presentations on Salesforce features

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