SUMMARY

• More than 7 years of experience working as a Kronos Techno - Functional Consultant with expertise in almost all teh modules of Kronos WFC like Timekeeper, Accruals, Leave and Attendance, Scheduler and Activities. Very vast knowledge on Kronos WFC version like 6.0, 6.1, 6.2, 6.3, 7.0 and 8.1(Kronos Cloud)
• Experience in teh utilization of relational databases such as Oracle, Microsoft SQL and fulfills tasks associated with report creation and interface creation using SQL through WIM.
• Experience in Kronos support, analysis, change management, and implementation across teh core WFC, calculated accruals, absence management, device manager, data collection manager, SDM, and WIM modules in various WFC environments.
• Extensive Experience on various Kronos modules like Workforce Timekeeper (WTK), Workforce Integration Manager (WIM), Workforce Ready (WFR), Workforce Device Manager (WDM), Setup Data Manager (SDM), Workforce Dimension (WFD), Workforce 4500, Advanced Sched and Kronos Workforce Central upgrade.
• Hands - on experience implementing and configuring various Time and Attendance Installations utilizing applications which include: KRONOS Workforce Central v.6.x-8.x, ADP eTime.
• Hands on experience with Kronos employee demographics and supporting Kronos for union/bargaining unit workforce and Mobile Application Support.
• Experience in teh utilization of relational databases such as Oracle, Microsoft SQL and fulfils tasks associated with data collection, DB creation, and DB review.
• Worked with internal SQL developers to migrate new configuration in a mass download to Kronos application systems.
• Has experience on Human Capital Management Functional/Technical Testing Lead to organizing and initiating testing for teh Infinium to PeopleSoft Upgrade for North American Payroll and three independent interfaced third-party Payroll, Recruitment and Time Keeping Systems (Infinium, Kronos and Workbrain).
• Active participant in Project Teams for clients in gathering business requirements and configuration and implementation of Kronos WFC designed to enhance clients, functionality and end-user productivity.
• Integration of Kronos T&A with Payroll system and HR using Kronos API and Interfaces and Interfaced with end users and managers to provide support for AS400 related business needs.
• Knowledge of BizTalk, WFC Architecture and Technology support including SQL Server database support. Also experience working on Kronos mobile application.
• Troubleshoot Daily Business Structure Errors to ensure employees can log in to Dimensions. Working as a testing team with UKG Developers transitioning from Paycom and Workforce to UKG (System Transitioning).
• Edit Kronos Pay Rules, Work Rules, Schedules, Rounding Rules, Accruals, Premiums as needed.
• Utilized ITSM and Remedy ticket system to support local users in a timely manner and also Provided training to clients on Kronos Time and Attendance software.
• Developed course curriculum including handouts and student exercises for lab training of corporate software including Kronos Timekeeper, Central Ceridian Source Time, DocuShare and Outlook.
• Collaborated with teh developers to develop interfaces used to transfer Kronos information to SAP payroll.
• Integration of Kronos T&A with Payroll system and HR using Kronos API and Interfaces and also has hands on experience with Kronos employee demographics and supporting Kronos for union/bargaining unit workforce and Mobile Application Support.
• Experience assisting Kronos for union/bargaining unit employees. Support for WFC mobile applications.
• Configure, maintain, and troubleshoot teh labour scheduling and pay rules functionality in timekeeper. Creating an interface between Kronos Workforce Timekeeper and HMS payroll for attendance reporting.
• Lead project teams of 9 Kronos Analyst/Consultants in integrating application, which is directly integrated to Kronos using APIs. Managed a team of people in creating Kronos Connect interfaces using XML and API to Import employees.
• Proficiency in Microsoft Office applications required as Excel, Power Point, Visio, Qlikview, SQL, MS Visual Studio, Kronos, WIM or Connect.
• Providing subject matter expertise, guidance and recommendations to clients regarding application problems and solutions for Kronos WFR Workforce Ready and F Workforce Dimensions Payroll Module.
• Good experience on Workforce Integration Manager (WIM) interfaces to channelize data and used WIM for teh reconfigurations of system software, inspecting results for an accurate environment. Strong SQL knowledge, as well as hands-on experience configuring Kronos 4500 clocks.
• Experience creating custom reports using SSRS, including line and pie charts, trend analysis reports, and sub-reports based on business requirements. Experience writing SQL Stored Procedures, Views, and Functions for data to SSRS reports using Oracle SQL Developer.

TECHNICAL SKILLS:

Software/packages: MS Office Suite (Word, Excel, Access, PowerPoint & Outlook), MS Visio, Rational Requisite Pro, Adobe Acrobat, Confidential Pages, Lotus Notes, Qlikview, Ultipro and IBM Cognos.

Programming Languages: NET, C, C++, HTML, XML, and SQL.

Processes/Technologies: Waterfall, UML, Agile/Agile Scrum

Testing Tools: Atlassian, Jira, Application Lifecycle Management (ALM), ANT.

Automation Tools: Quality Center ERP Suite Oracle E-Business Suite, AP, PO, AR, AOL, Iexpense, iProcurement, HRMS

Database and web technology: MS Access, SQL Server (SSRS, SSIS, SSAS), Oracle 10g/11g, MySQL, RDL PL/SQL, Visual studio, JavaScript Shell Script, Python, AAD, Angular, Batch Scripting, AJAX, HTML5, CSS3.

Operating Systems: IBM OS/400, MS-DOS, MS Windows 98/XP/Vista/7/8, Confidential Mac OS, Linux.

Kronos modules: Confidential, Accruals, Activities, Leave, Attendance, Advanced Scheduler, HR, Payroll, Paycode, Payrule, Workrule, Enrollment, Benefits, Forecaster and Kronos Confidential, Labor Levels, Labor Accounts, TeleStaff, Holiday setup, Overtime, Access Profiles, Display, Profiles.

ReportingTools: Qlikview,Tableau.

Operating Systems ADP Payforce, ADP Connection, ADP Integration, ADP One, ADP GL, ADP Reporting, ADP IReports, ADP Finance and Compliance, Workday, AutoTime, Microsoft Word and Microsoft Excel.:

PROFESSIONAL EXPERIENCE:

Senior Kronos Consultant

Confidential, New York

Responsibilities:

• As a Kronos Consultant, I worked on implementing all building blocks of teh Workforce Time & Attendance module as well configure teh web server and app servers for teh Kronos environment.
• Responsible for full-cycle Kronos implementation, including teh creation and modification of configuration settings such as access profiles, payrules, schedulers, and advanced schedulers.
• Troubleshoot Daily Business Structure Errors to ensure dat employees can access Dimensions. Worked as part of a testing team with UKG Developers as they transitioned from Paycom and Workforce to UKG (System Transitioning).
• Responsible for Implementation, Upgradation, Configuration and Customization of WFC, WIM (Workforce Integration Manager) and teh whole Kronos Module.
• Responsible for developing functional requirements for interfaces to and from third-party systems such as Workday, Lawson, and Clarity, as well as inbound and outbound traffic. WIM was used to troubleshoot.
• Worked on developing and publishing SQL Server reports using SSRS (SQL Server Reporting Services). I also set up advanced reporting with SSRS and a dedicated report server.
• Implemented Navigator, Leave, Calculated Accruals, Attendance, Activities, Advance Scheduler, Timecard Attestation, Calendar, Time Off Request, Org Maps & Jobs, Process Manager, WIM - Workforce Integration Manager, and Setup Data Manager for ADP eTime/Kronos Workforce
• Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos Timekeeping system best practices.
• Responsible for all functional and technical support of Kronos software including current live products (Kronos Workforce Timekeeper and HR/Payroll).
• Developed error reporting, escalation, and management processes for test execution, generate test data for each testing stage for Payroll, Recruiting, workforce management and Benefits and other applications in use.
• Skilled in creating Kronos Connect interfaces using XML and API to Import employees Labor levels, employee groups and to Export employee's hours to Payroll Software.
• Various setups for advance scheduling include a schedule generator, workload planner, forecaster, staffing assistant, auto scheduler, and budgeting.
• All functional and technical support for Kronos software, including current live products (Kronos Workforce Timekeeper and HR/Payroll), is your responsibility.
• Troubleshot and solving all problems in software and configuration in WFC suite specializing in Workforce Accruals (WFA) in addition to Workforce Time Keeper.
• Performing analysis for developing Time Attendance/Payroll system, subsequent migration from MS Excel to automated system.
• Sole responsible for testing KRONOS (Workforce Timekeeper, Time & Attendance, Scheduling, Absence Management, Telestaff) timekeeping and workforce management system.
• Provided support for ongoing Kronos Confidential timekeeping, ADP payroll, and Kronos HR systems. Working with HR to provide timekeepers with necessary employee information.
• Worked on teh Work Force Dimensions (WFD) and Work Force Central (WFC) product. Work Force suite provides labor management solutions in four key areas Time and attendance, Scheduling, Human Resource management and Payroll.
• Manage strategic themes for teh Workforce Dimensions product suite to deliver agreed upon capabilities meeting quality standards within teh established budget and timeline.
• Maintaining Kronos WFC, troubleshooting connection issues, stopping and starting of services, applying service packs for WFC and connect and Internal-Workforce Central configuration, Internal-WF Accrual core concepts and configuration.
• Configuring accruals setup from Holiday setup to Accrual Plans in a Multi org Environment and Upgrading Custom reports and WIM interfaces to Kronos.
• Responsible for supporting teh day-to-day production Kronos environment, which includes but is not limited to documenting all Kronos reported production issues, troubleshooting Kronos configuration and making necessary adjustments, testing code changes, and making best practise recommendations.
• Unified with Human Capital Management, Payroll, Absence Management, and Project and Work Management. And Integrated with Cloud Connect for Third-Party Payroll.
• Implementation of JDA/Vortex Mobile Notification and Maintain teh flow of data between WDM and Workforce Central.
• Created test scenarios for testing all in scope Business Processes like Hire, Job Change, Promote, Transfer, Terminate, Compensation, global processes, Access Testing, Talent and Performance, Employee Self Service process, Manager Self-service processes, etc. Configured and maintained PeopleSoft HR, Benefits Administration and Talent Management application setup tables.
• Analyze results using statistical data from SAP, Retail Enterprise, and JDA to provide ongoing reports and Creates and maintains Workforce Integration Manager (WIM) interfaces for transfer of employee data.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave, Attendance, DCM, Connect, Scheduler, and Analytics.
• Perform technical configuration, interface, reporting, and other application technical tasks for Kronos Workforce Central.
• Kronos 4500 Biometric and InTouch 9000 clock configuration and deployment KRONOS multiple time clock software upgrades were performed, and KRONOS pay rules, codes, work rules, wage profiles, Labor levels, schedules, and shifts were maintained as required by HR/PR. Troubleshoot performance issues and tune teh App/Web/Database server layers as needed.
• Worked through teh entire System Development Life Cycle (SDLC) starting from teh proposal to teh implementation of teh system.
• Kronos Workforce HR/Benefits/Payroll from ADP was implemented, and a new OAF form user org mapping Security Matrix and Approval History Form were created.
• Upgraded Kronos time clock software and maintained Kronos pay rules, codes, work rules, wage profiles, Labor levels, schedules, and shifts as required by HR.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, timekeeper, leave, attendance, WDM, WIM, scheduler, and analytics. Successfully managed a team of people in creating Kronos Connect interfaces using XML and APIs to Import employees.
• Managers were added to Kronos and Manager Access was configured. I resolved Kronos issues by responding to emails and voicemails. Keep an eye out for Import Errors in Kronos Transaction Assistant. I resolved Kronos issues by responding to emails and voicemails. Keep an eye out for Import Errors in Kronos Transaction Assistant.

Kronos Consultant

Confidential, Long Beach, CA

Responsibilities:

• Gatheird new Kronos business requirements, developing and testing Kronos pay rules, pay codes, work rules, Function Access Profiles, Data Access Profiles, Labor Level Sets, Shift Guarantee's Holiday Rules and much more.
• For teh Kronos WFC software suite, I evaluated and documented all work and pay policies as well as business requirements, and I was a key player in later configuration and testing. teh collection of requirements, teh analysis of business processes, teh Involved in generation and execution of SQL queries with teh Payroll coordinators to gather teh requirements and implement them in teh Kronos.
• Supported multiple databases on Oracle and SQL Server. Create and maintain Stored Procedures, Packages, DTS, tables and views.
• Extensive technical experience in workforce management and collaborating with other departments (HR, HRIS, etc.) specialising in Kronos application implementation, business analysis, troubleshooting, upgrades, and production support of large-scale software and hardware distributed systems.
• Set up application features such as function access profiles, data access profiles, pay code distribution, work rules, pay rules, and hyper find queries for UKG Workforce Management.
• Worked on analysis within Workforce Device Manager (time clocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, and so on.
• Translating union timekeeping requirements to Kronos design. Provide design and configuration assistance with Confidential, Accruals, Activities.
• Within ADP, I served as teh subject matter expert (SME) for time and attendance policies and configuration best practises.
• Responsible for supporting WIM go live activities, moving lookup tables, Interfaces and links to Production.
• Designed integration between Kronos and PeopleSoft using Kronos XML API. Managed integrations between Time and Attendance systems (Kronos/Empower/ADP) and ERP platform.
• Integrated Kronos T&A with Payroll system and HR using Kronos API and Interfaces. Performed SQL queries, updated, tracked and resolved technical challenges and Designed SQL queries to mine data, created reports and identified trends in data.
• Worked with teh UKG Dimensions Pay policies module; also assisted in resolving issues with teh Adjustment rules and Percent Allocation rules. Teh Employee Case Management ticketing tool and teh REEF Service Now instance were used for teh ticketing system within UKG. Recruits, defines, and documents functional requirements in collaboration with various HR stakeholders based on their workflow and processes.
• Create test cases, scripts, and a tracking system for Kronos Dimension Timekeeper, Absence Management, and Analytics.
• Support for Analytics, Attendance, Advance Scheduling, Time Clocks, day-to-day operations, and pay issues were managed. Data Collection Manager (DCM) configuration and maintenance for communication with over 250 Kronos wireless clocks.
• Worked with another BA to create Kronos Connect interfaces using XML and API to Import employees.
• Perform standard and moderate individual level enrolment for healthcare products.
• Worked with sales team, to deliver professional and concise demonstrations of Payroll, Human Resources, Applicant Tracking and Time and Attendance software.
• Applied Kronos service, evaluating and making all necessary modifications to custom written Kronos programs and files to ensure compatibility with new releases/service packs to bring Kronos up to date with current release.
• Has independently handled teh production support issues/tasks raised by teh business users and from teh ticketing system. Check Kronos Transaction Assistant for Import Errors and install Kronos Service Packs on Application Servers and Databases.
• Worked on implementing all building blocks of teh Workforce Time and Attendance module as well configure teh web server and app servers for teh Kronos environment.
• Supported teh development, tuning, and debugging of database servers (MS SQL & MS Access), stored procedure, triggers, functions and backup recovery procedures and control procedures. Worked on setup configuration in Kronos and Oracle HRMS for new companies acquired. Implemented and configuring Kronos scheduler, accruals and attendance modules. Provided Supporting in teh development of interfaces, deploying in hosted environment and defining Pay Tables of WIM.
• Implemented and configured Kronos scheduler, accruals and attendance modules. Supported, configured, and tested Kronos pay rules, work rules, pay codes, zones, and security profiles.
• Effectively communicated with operations leadership, payroll, human resources, and Kronos end users to resolve Kronos timekeeping and scheduling problem
• Created Interfaces (Employee Demographics, Census, Accruals, Labor levels and Time Detail) using Kronos Connect interfacing with HR/Payroll and Epic Clinical Systems.

Kronos Consultant

Confidential, Reston, VA

Responsibilities:

• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave, Attendance, WDM, WIM, Scheduler, and Analytics.
• Engaged with requirements gathering, assessments, interfaces, application configuration and support for Kronos Workforce Management Systems Conducted user interviews with various stakeholders and documented business (BRD) and functional requirements (FRD).
• Providing subject matter expertise, guidance and recommendations to clients regarding application problems and solutions for Kronos WFR Workforce Ready and WFD Workforce. Utilized technical ability to create, maintain, and support Kronos WIM Interfaces.
• Evaluate requirements, write specifications for, develop, test and deploy interfaces through WIM using extensive and complex calculations and database queries and commands.
• Delivered several trainings to agents introducing them to their role within workforce management to teh leader of teh Employee Engagement Team.
• Troubleshoot WIM and Connect interface errors, make corrections, and recommend best practises. Processes should be rerun as needed.
• Monitored Kronos transaction assistant for import errors and applied Kronos service packs to application servers and databases, as well as troubleshooting system for any Kronos issues and troubleshooting ticket system, prioritising and documenting tickets in a timely manner.
• Involved in teh generation and execution of SQL queries with Payroll coordinators in order to gather requirements and implement them in Kronos. SQL is useful for one-time report requests and troubleshooting system problems. SQL queries were run, technical challenges were updated, tracked, and resolved, and Developed SQL queries to mine data, created reports, and identified data trends.
• Partnered with management and ETime/Kronos Administrators to reduce issues from teh Kronos timekeeping system and to improve interfaces with ongoing assessments.
• Included analysis work of Workforce Device Manager (timeclocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
• Familiar with WFM solution concepts such as Benefits, Time & Attendance, Entitlements, accruals and employee scheduling.
• Teh Time and Attendance module also configures teh Kronos web server and app servers.Custom reports and WIM interfaces. Kronos' functional and technical support is your responsibility. ERP software, including live products Kronos Workforce Timekeeper, as well as HR/Payroll.
• Participated in teh application of upgrades and patches to WFC, including UAT, troubleshooting all clock issues, firmware application, programming of building blocks for each device, and teh introduction of Smart Views and punch restrictions.
• Maintain clock communication servers, as well as monitor clock activity and clock balancing for timekeeping operations.
• Experience in Implementing and configuring Kronos Scheduler, Accruals and Attendance modules.
• Configure new functionality within Kronos to support changing business needs such as Pay Rules, Customer Reporting, Attendance Rules and Automated Alerts.
• Implement Kronos best practices to ensure efficient time-keeping for managers, employees, and payroll staff. Led internal meetings on system build strategies for complex configuration, working with tables, interfaces, and SQL developers.

Kronos Consultant

Confidential, Los Angeles, CA

Responsibilities:

• Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos SME Timekeeping system best practices.
• Worked with many of teh different WFC modules which included; Pay Policies, Advance Scheduler, Accruals, Time & Attendance, HRIS, Leave, Device Communication Manager, Workforce Device Manager, Kronos Connect, Workforce Integration Manager.
• Teh key role I played in teh following configuration and testing of teh Kronos WFC software suite was to analyse and document all business requirements, work, and pay regulations.
• Evaluating and setting up teh client's Time and Labor requirements in teh Workforce Ready software, and ultimately, with testing every component of teh build to ensure high levels of client satisfaction. performed various impact analyses, requirement analyses, and requirement documentation.
• Troubleshot and solved all problems in software and configuration in WFC suite specializing in Workforce Scheduler (WFS) in addition to Workforce Time Keeper.
• Monitored teh Kronos transaction assistant for import errors and teh Remedy system for any Kronos issues.
• Involve in Integrations and Maintenance of eTime (Timekeeping system), Employee Self-Service, and Manager Self-Service (with workflows), including setup of modules, execution of required changes, reporting, auditing, problem resolution, security, and overall functionality of teh system
• Design, build, test and deliver custom solutions when necessary to accommodate client requirements. dis includes custom reports, workflows, web pages, and SQL processes.
• Designed and implemented SOX compliant payroll verification process for use during payroll processing.
• Maintain HR/HRIS Service Center Email box, allocate service delivery tickets to appropriate agents for timely resolution. Tracked employee's attendance, schedules as well as their benefit time off through teh Kronos Time Keeping.
• Perform Data Collection/Workforce Data Manager administration configuring and managing clock communications on DCM/ WDM.