Summary:

Data Governance Reporting/Analytics/Business Intelligence BI Program Manager Sr. Project Manager Healthcare Accounting Finance Business Analyst/Process Engineer Reporting Design Data Analysis Data Quality Testing Six Sigma Green Belt Compliance PCI, SOX, HIPPA PHI PII Management Implementation Integration Metadata E-Commerce BIG DATA Organizational Change Mgmt. Executive Management Sales PresentationsAs an experienced professional I have exceptional interpersonal and communication skills with the ability to build relationships promote a culture of collaboration and teamwork across organizational boundaries. I use my unique skills to break down functional silos to optimize business results. Demonstrated ability to lead through influence. I have the business acumen to translate data in to clear and actionable goals. Demonstrated mastery of data quality, data governance, master data management and data analytic practices and principles. Proven experience coordinating with executives and team members i.e. Data Process Owners, Business Data Stewards, Technical Data Stewards, subject matter experts and business analysts, etc. to address data governance projects, create service level agreements defining data management capabilities from the business' perspective and define metrics micro macro level , scorecards and trending reports. I am very analytical, detailed oriented, and intuitive with data, people and processes to uncover hidden opportunities for improvement. I have the autonomy to act as internal data consultant by analyzing, developing and presenting data visualization for all levels of stakeholders within the organization.

PROGRAM PROJECT MANAGEMENT SKILLS

19 years of Program and Project Management, software selection and assets management, implementation, testing, training custom development, detailed Project Plans, Cost/benefit analysis, Business Cases, vendor review and selection,

Project Methodology Waterfall, Software Development Life-Cycle SDLC ,

Projects:ERP, Business Intelligence and Data Warehouse Integration, Sales Compensation, Supply ChainReverse Logistics RMS Accounting/Financial/Payment systems,Reporting/Analytics,Taleo HR Software Implementation License Management, TIBCO Integration Framework Middleware ,

Project Tools: MS Project 2007Certification Rally

Project Strengths:DefinedPlanning, Delivery, Change and Release Management, Issues, Risks Mitigation, Organizational skills Organizational Change Management, problem-solving analytical and decision-making ability gap analysis, with the ability to facilitate collaboration and effective communication while gaining buy-inwith the stakeholders, business owners, IT resources Executive Management. Management of off on Shore resources, both national and global implementations.

BUSINESS INTELLIGENCE

I have consulted on Business Intelligence Data Governanceto large corporations such as Catholic Health Initiatives, First Data, McDonald's, and US Federal Government DOI/BOR, from selling of concept, to developing the road map, day to day process, oversight design to identifyingdata weaknesses and opportunities for data policy and data asset management.I have indebt knowledge of how to develop qualitative and quantitative measurements on data use, monitoring,data assets management, reporting, and measuring business process improvements for ROI.

PROCESS ENGINEERING TESTING BUSINESS ANALYST

Business Process Modeling BPM , Business Process Optimization BPO ,and a communication liaison between the Business and ITOrganization. Business Rules, Business Functional Requirements Gathering Optimization, Use case design, Unique Process Elicitation Techniques, Process Improvement Studies, Workflow Design Documentation, including business process analysis, ROI return on investment Group Metrics.

Data Realization, Standardization, and MigrationProcess.

OCM:Organizational Change Management, documentation of functional and business requirements, analysis and management, process engineering and re-engineering, training documentation, critical thinking skills,

QA Testing: UAT Implementation Testing Strategies Test Cases, Defect Remediation, Testing systems: Quality Center

SOFTWARE IMPLEMENTATIONS

BIG DATA -Healthcare Data Warehouse and Data Integrations, Sales and Revenue, Call Center and Technical Service Center,Software Asset Management, Accounting Finance Systems, First Data Corp FDR Payment system, FDC Security System, FDRPayment E-Commerce Site, Clinical and Grants Management, Supply Chain and Asset Management,E-Commerce Systems,Box and Custom ERP, Vendor Management and CRM systems, Extract, Load ETL and Enterprise Data Warehouse EDW, Global Reporting and Analytics Systems, Taleo HR Onboarding and Vendor Management , Integration Framework Middleware

TECHNICAL SKILLS

Microsoft Office Suite 10, Word, ExcelPower Point,MS Project Visio Professional Clarity, Crystal Report v 7.0/8.0 Win Zip, Lotus Notes,ServicePlus v 5.1 Service and Software Asset Mgmt , iMedRIS Compliance Grant Mgmt. software , Blackbaud Accounting SoftwareSharePoint, Intranet/Extranet/Internet, Data Analysis, Metric and Dashboard design, Relational databases, iMedRIS Clinical database ,Wiz wig forms designer, CA Service Desk, PeopleSoft, First Data Payment Systems, E-Commerce, Use Cases,Entity Relationship Diagrams ERD Patient Data Billing, InformaticaMetadata,Writing and Testing for CAT, SIT, and E2E activities Quality Center

Systems: Windows 95/98/NT/2000-2010/XT, SQL 2000-2007-SSRS, SSAS AS400, Tandem, DOS, SAP R3 SAP Business Warehouse, Reporting for following FBMS SAP Federal Financial System-, FFS, PRISUM, IDEAS-PD, CDW, FUS, FIRS/FA, FIRM, BORWORKS, FPPS-Federal Payroll Personnel System, BOR Labor Cost System Program

CAREER HISTORY

Project Manager.

• SDLC Project Manager using Waterfall Methodology for Data Integration of financial, billing, accounting and customer Data Warehouse Legacy Systems, pulling upstream and downstream business and IT partners to develop Project Charter, Project Schedule in MS Project, development, operational readiness for new product line, and release plans.
• Used SDLC and waterfall methodologies and managed 20 on and off shore resources to run 24/5 requirements, development, testing projects

Sr. Data Governance Consultant/

• Developed, designed and presented the What is Data Governance Program in Catholic Health Initiatives for the following data auditing policy, issue resolution escalation process, Standardization Naming conventions, Impact Assessment forms processes, and Data Governance value, goals, and ROI.
• Managed infrastructure for implementation of Informatica Data Quality Tool, blade installation
• Managed, monitored, reported data quality dashboard for 87 hospitals, 32 data stewards, Premier and Conifer working with data errors and resolutions including redefining business processes, implementing data standardization, and data policy. Redesigned the Data Quality dashboard for CHI hospitals, to create more meaningful metrics that would give guidance that will lead CHI into Population Health Statistics for the new healthcare initiatives, along with EPIC software implementation.
• Metadata BIG DATA for Healthcare - Lead the workgroup for defining the business processes around getting metadata into the Informatica Metadata Manager, how and what metadata was put into the glossary, when resource uploads into catalog, and manual capture of lineage.
• Software Assessments to identify usage, quality, maintenance, and negotiate software asset costs balancing against return on investment.

CACI International,

• Business Intelligence Manager for Western US, for US Federal Government Sold 750,000 Data Cleansing Contract. Sales Support for US Federal Government, strategy, pre-sales presentations and training on:
• Business Intelligence BI Data Management, Transformation tools and Processes Analytical tools SAP-Business Objects and presentation. Governance Principles, Operational and Process Architecture. Design and Process of identifying and implementing meaningful decision Analytics, consistent data quality production, and identifying the correct information for the user groups.
• Center of Excellence CoE Presentations of the process of how to define and procure a Center of Excellence for US Federal Government. Defining and measuring benefit realization Control and shorten project timeline's and define a control process. The process of designing business cases, ROI Return on Investment , defining and measuring benefit realization, centralize IT and Business, and improve strategic management decision making.
• Organizational Change Management OCM Presentations and teaching techniques for working with user groups with stakeholders on more effective communication, structured approaches shifting and transitioning stakeholders and the tools for practice of successful change management. Performance measurement to define process improvements for enhanced process management to identify critical to success processes.
• Sr. Consultant:Data Cleansing Rule based Methodology presentation and implemented strategy and reporting for the BOR Bureau of Reclamation . Strategy to quantify and qualify strategy and process to attaining Data Quality to roll up to the future CoE.
• Database Analyst, Principal Reporting Analyst:Working with Bureau of Reclamation management to map and review 700 reports, data dictionary that would give end users legacy system fields that correlated to FBMS fields, identifying gaps and resolutions, secondary systems, interface and transmission dependencies, and defining project tasks for reporting and analytics. Development of Business Case for new implementation of Business Objects for DOI/BOR.
• Project Management adviser/oversight:Consulting with project manager anddesign of project artifacts, prioritization and forecasting project tasks and timelines. Implementation of concept rule based data cleansing methodology and reporting.Designed solutions and advised project manager on various solutions for client to optimize and accelerate project deliverables.

Consultant/Program

• Consultant Data Integration, Mercury Payment Systems Consulting on Integration Data Mapping, Gap Analysis, and Process and data flows between accounting and payment systems AMEX, TSYS, Visa, MC.
• StarTekManaging projects using and combining methodologies, SDLC, Waterfall development life cycles to fulfill the needs of executive management needing effective communication, project structure, and reporting from projects managed in different formats.
• McDonald's CorporationOracle EBS, and OBIEE Oracle 11i Hyperion Answers reporting and BI analytics Defining business reporting requirements, identifying legacy system reporting to transition to Oracle working with end users on BIG DATA structured and unstructured data reporting.
• Consultation on streamlining, CoE Governance Structure, process consistency and best practices for reporting, scoreboards, and dashboards for all levels of management.
• Panorama Consulting Sold 150,000 ERP Selection Services contract to Louisiana Pacific
• Sr. Project Manager using MS Project 07 SharePoint, Accounting, ERP and SaaS software consulting, managing and educating personnel in the practice of ERP Accounting software selections while defining and designing the entire process from requirements gathering, documentation of processes, demo scripts for demonstrations, and presentations for executive management.
• Working with customers to define implementation project plans, data realization, migration, data standardization, Reporting, OCM needs, Process Engineering and Re-engineering, and phased ERP Accounting implementation approaches.
• Cricket Communications Supply Chain Reverse Logistics External vendor managing vendor selection, business, functional, and system requirements, and workflow creation. Managing all project documentation to support budget, project schedule, project charter, resources LOE and FTE, risk management, MRF process change management process .
• Data Management, and Operational Readiness for Server Migrations: Transition projects to migrate services, infrastructure, data feeds and files to new Enterprise Data Warehouse Oracle 11i .
• Consulting BA, PM and QA Test Lead, Nordstrom Implementationof new Payment Web Site from TSYS to FDR for Nordstromfsb Credit Card Payment, including gathering and defining business and functional requirements, business rules, gap analysis.
• Test lead for identification and management of Risks and Issues relating to testing activities for Payments and E-Commerce site. Managed and trained both on and off shore teams to write test cases and defining testing criteria and testing CAT, SIT, and E2E activities.
• Consulting and counseling organizational change management on innovative process/procedure management tactics to meet compliance requirements Designed and implement business process and improvement strategies to align best practices with regulatory and compliance governing bodies, while meeting the requirements of implementing a business intelligence system BI to create Scorecards and Dashboards for IHR.
• Kaiser, 300,000 software implementation for Internal Review Board, Scientific Review Board, Contract and Grant Management, and Non-Profit Accounting and Finance.
• Trainedemployees on Project Management Plans and techniques, Business Analysis, and how to design workflow processes.
• Project managed E-Commerce site development for Daimler Chrysler.
• SpringbokConsulting how to fast track an ERP software implementation
• FDC, Development of a Global Reporting Strategy for First Data Corporation, using the SDLC methodology for the implementation of global reporting software Configuresoft , identified and designed SSRS and SSAS BI reporting metrics Key Performance Indicators based on ITSM strategy.
• The targeted goals for the automated reporting solution was a multi-level, drill down reporting capability that integration points with internal applications such as Remedy, Infoman, UAPM, and CMDB for improved internal usability, acquisition of more detailed data, improved timeliness, greater availability, and full integration of process life cycle.
• South Seas Data, Implemented and directed all phases of a multi-location software migration for a 12 million service and asset program for Western Union/First Data Corporation
• Lead Organizational change and Managed budgets, staffing models, communication process and program design to drive efficiencies and increase productivity
• Devised new and innovative service strategies that gained worldwide recognition in client relationship management through unique communication skills, client training, effective negotiation, out of the box problem solving, and call evaluation and response
• Six Sigma Training, Villanova University-Six Sigma Green Belt
• Standardized and monitored the project using six sigma management methodologies. Ensure portfolio project data was accurate and available for review by leadership.
• Developed reporting through retrieving the database dictionaries and entity relationship diagrams ERD to identify data values for report requirements. Crystal Reports were the tools that I used to develop reports from the various different systems due to the diverse software platforms.
• Bullet Proof Manager, Communication Strategies, Conflict Resolution, Hiring/Termination, leadership and management strategies