SUMMARY

• 8 years of IT experience in various stages of Software Development which includes 6+ years of experience as Salesforce CRM Developer which involves Administrator, Development, Integration, communities, and lightning like classic to lightning migration and lightning component development.
• Extensive experience wif teh Salesforce developmentlife cycle,application design patterns,integration patternsanddeployment planning.
• Experienced working in Cross - functional teams, identifying business requirements and supporting sales/marketing efforts.
• Experience as admin/developer in Salesforce.com a CRM application in Healthcare, Telecom, IT Services and Technology domains.
• Experience in SFDC Development implementing theAPEX Classes, APEX Triggers, Visualforce pages, S - Controls, Force.com IDE, Eclipse wif SOQL, SOSL and Plug-ins.
• In-depth experience in CRM business processes like Forecasting,Campaign Management,Lead Management,Pipeline Management,Order Management,Account Management, andCase Management.
• Worked wifPardotFunctionality,Pardot A/B Testing,Auto responderemails andPardot Email Rendering.
• Proficient in dealing wif functionalities related toSales cloud, Service cloud, Marketing cloud, Community Cloud and Analytics Cloud.
• Experience wif SFDC Service console, customer portal, case management, noledge base, customer communities and service account management
• Experience in requirement gathering, estimation, design, development, testing, implementation and production support in Life insurance/Healthcare/Banking and Drug Distribution.
• Good Knowledge on implementing Price Rules, Constraint Rules, Categories, Price list, Quote Creation and few more complex pricings functionalities using Vlocity.
• Expertise in Vlocity application modules like Insurance, Communications.
• Good insight into theHealthandFinancial Domain. Also working on teh Angular JS, Bootstrap, CSS3, REACTJS
• Knowledge on teh Field Service Lightning mobile app how it works and aids on - site job management to a mobile workforce. experience in Salesforce Developer & Administration/QA wif domain experience in Healthcare distribution industry.
• Good noledge in Demandware and Commerce Cloud.
• Customized existing Visual force to align wif Salesforce new Lightning UI experience.
• Experience working inagile methodology,Scrum methodology,Waterfall modelandTest-drivendevelopment.
• Created test scenarios onSandboxmigrated code to deployment upon successful testing to production environment.
• Good experience in creating B2B and B2C store using SalesForce and Cloudcraze.
• Extensive exposure toBlack Box testing,Smoke testing,Usability testing,End-to-End testing,System testing,Regression testingandUser Acceptance testing (UAT).
• Designed and developed Visual Force pages based on teh business requirements in Field Service Lightning (FSL).
• Created customized UI as per teh client and application requirements usingVisualforce.
• Development of SFDC B-2-B solutions using Cloud Craze & Service Cloud Infrastructure.
• Working teh process for release management in teh VSTS DevOps too including CI/CD.
• Expertise in creating different email templates and inbound emails using Visualforce & Apex class for teh clients and customers.
• Good noledge in different WCS store Models (B2B, B2C, Supply Chain and Demand Chain) models.
• Knowledge onSalesforce Lightning Process Builder,Lightning UI/UX,app builderand creatingVisual Workflows, salesforce supportcommunitiesandChattergroups.
• Competent in analyzing and creating narrativeUse Cases, Use Case Diagrams, Activity diagrams, class diagrams, Data/Flow/Navigational flow DiagramusingUML ToolslikeMS Visio.
• Expertise inBusiness Analysis methodologiesanditerative Software Development Life Cycle (SDLC)in relation wif all teh phases ofRational Unified Process (RUP).
• Experience in Creatingpage layouts, search layoutsto organizefields, custom links, related lists,and other components on a record detail.
• Working wif different aspects of Web Services (XML,WSDL,SOAP,and REST).
• ImplementedSecurityandSharing rulesatObject FieldandRecord levelsfor different users in teh organization.
• Exposure toApttusandSteelbrick, developed POC’s in Apttus CPQ and Steelbrick CPQ. Worked in teh Vlocity CPQ
• Migration of Existing application to AWS cloud and automated regular AWS tasks like snapshots creation.
• Worked on Salesforce.com based development enhancements and implemented lightning applications from teh scratch.
• Setting upService CloudConsole,Cases(Web to case, Email to case), Solutions, Case Assignment andCTIIntegration.
• Expertise inLightning app builder(salesforce 1) and implemented new application based on Lightning to has compatibility of teh app in mobile, Tab and Desktop versions.
• DevelopedLightning Component Frameworkand builtLightning componentusingAura framework.
• Built reusableUI/UX componentswiflightning component framework.
• Design and Develop customer solutions in Vlocity, Visualforce, Apex, CSS, Javascript and other technologies.
• Strong experience wif source control toolsGit,Bit bucket,Source tree, built salesforce code from teh repository.
• Knowledge to work on SalesforceWave Analyticsproduct.
• Capable of rapidly learning new technologies and processes, and successfully applying them to projects and operations.

TECHNICAL SKILLS

Salesforce Technologies: Sales Force CRM, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual force Pages / Components, Apex Web Services, SOAP, REST, Case Management Automation, Custom, S-Controls, Apex Data Loader, Dashboards, Reports, Analytic Snapshots, Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom settings, Custom labels and Tabs, Email Services, Dashboards, Security Controls, Security Model, App Exchange Package & Custom Application and Sandbox data loading. CSS and Product offering, Marketing Cloud

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Health Cloud, Apex Data Loader, Force.com, Workbench, Force.com Platform (Sandbox and Production)

CRM Applications: Salesforce.com Sales Cloud 2, Service Cloud, Chatter Force.com Custom Cloud, Product offering Salesforce.com Reporting and Analytics of Sales, Service and Custom Cloud Salesforce.com AppExchange Application for code backup and sub versioning wifin Salesforce

Languages: C, C++, Java, Apex, HTML

Build Tools: Apache ANT, Apache Maven

PROFESSIONAL EXPERIENCE:

Confidential - NC

Salesforce Lightning Developer

Responsibilities:

• Worked closely wif sales team and business analysts and performed detailed analysis of business and technical requirements and designed teh solution by customizing various standard objects inSalesforce (SFDC)
• CreatedApex Triggersto implement business logic which sendsE-Mailsto teh customers.
• Implemented Agile Methodologies, i.e.,Test-Driven Development (TDD)wif continuous builds and controlling iterative and incremental projects.
• Worked wif Salesforce standard objects like accounts, contacts, leads, campaigns, reports, and opportunities.
• Good noledge in Field Service Lightning (FSL).
• Experience working wif LWC where we built on code that runs natively in browsers, so lightweight and delivers exceptional performance.
• Developed custom functionality using Apex classes, Triggers, Visualforce pages for different business requirements for Health cloud.
• Triggered interface events by user interactions, which includes Lightning Component framework and involved in building Lightning Components using teh aura framework.
• Expertise in aura framework, Lightning Components and Salesforce Lightning Design System (SLDS).
• Using LWC, most of teh code written is standard JS & HTML.
• Experience working in business continuity, disaster recovery and security procedures. This included run books, business impact analysis, and security procedure manuals.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features in Health Cloud.
• Understanding on how to Create service resources and service crews that represent you're field service technicians in Field Service Lightening app and add details about their skills, service territories, and availability.
• Implemented new marketing automation platform (Pardot) wif full integration into SFDC as well as selection and implementation of other marketing technology.
• Worked and configured nCino compliance questionnaire.
• Worked on field sets, field level securities using nCino.
• Worked wif Vlocity Omni Script and its Input and action components, designing and deployment. Setup and configure Omni-Script components.
• Created &designed data raptors using Vlocity including data import, data mapping wif workbench and JSON script.
• Experienced wif agile and scrum team environment across multiple vendors. Resolve user stories issues and co-ordinate wif teh testing team as needed.
• Used HTML and CSS in Vlocity cards and consoles for teh design of various medical plans based on county and state information.
• Created UI pages as per business requirement using Lightning web components (LWC).
• Moved all servers from in-house server to cloud based AWS wif Salesforce orgs.
• Responsible for setting up web service (SOAP, REST) integrations.
• Used Jira to synchronize between Salesforce automatically created Salesforce cases from Jira.
• Performed IDE, Change Sets andANTScript deployments as needed and validated teh components before deployment to ensure a smooth process.
• Integrated Salesforce wif Mule soft to connect wif enterprise applications in teh cloud and on premise.
• ImplementedApex Schedulerandtriggersto invokeApex Classesat regular intervals and to trigger them at some events.
• Developed aCRMmarketing automation strategy and executed lifecycle marketing to increase retention using email and other strategies.
• Developed Lightning Component Framework and built Lightning Apps using aura framework.
• Setup, maintain and optimize Email marketing campaign utilizing Exact Target/Salesforce Marketing Cloud.
• Created Field Service Lightning Set up for multi-level service territories that represent teh regions where you're agents and technician can work.
• Implemented functionalities on Salesforce health cloud for User management, Bulk data creation, Campaign setup, update and audits.
• Worked wif Angular-Js during teh time of development environment.
• Used Angular JS as teh development framework to build a webpage
• Implementation experience in migration from Salesforce Classic functionality to Salesforce Lightning using Aura, Lightning Web Components, and Lightning-Out functionality.
• Track teh location and status of you're product inventory, warehouses, service vehicles, and customer sites wif Field Service Lightning.
• Assisted in testing, and implementing IT Disaster Recovery and business continuity projects
• Working wif Salesforce Service cloud implementation and Sales cloud.
• Developed Lightning Application built using Aura and Lightning Web Components.
• Provided marketing automation best practices and consulting services for strategic demand generation, integrated marketing automation and integration projects primarily involvingMarketo, Eloquaand SFDC
• Worked in creatinglightningcomponentsin Enterprise, Performance, Developer editions or sandbox. Customized teh objects, Tabs using thesalesforce LightningExperience as per teh requirement.
• Implemented Sales cloud and incorporated teh enhanced features as required to streamline teh business process.
• Customized teh interface wifVisualforcepages and various visualforce components and controls.
• Responsible for all teh activities related to (migration) configuring Data Loader, uploading data inCSVfiles into salesforce, checking for integrity of teh data.
• Proficiency in administrative tasks like Creating Roles, Profiles, Users, Permission sets Email Services, Page Layouts, Workflow Alerts, Actions, Reports, Dashboards, Task, Actions and Approval Processes in health cloud.
• Designed Visualforce pages wifHTMLalong wif custom controllers and controller extensions.
• CreatedETLtest data for allETLmapping rules to test teh functionality of teh Informatica mappings
• Hands on Experience of Salesforce Health cloud for Web Services API like REST, Bulk & SOAP
• Extensively working on integration from Salesforce to SAP, Siebel, Tibco and Portal applications using Web Services like XML, WSDL, JSON, SOAP, and REST.
• Worked on Multilanguage features of SalesForce Commerce cloud
• Worked wif multiple Visualforce pages and visualforce components.

Environment: Salesforce.com unlimited edition, Einstein Analytics, Analytics Studio,SalesforceLightning, Sales Cloud, Service Cloud,, Health Cloud, Apex Language, Lightning Components, VisualForce (Pages, component and controllers), SugarCRM, AppExchange, Apttus, HTML, JavaScript, XML, Soap UI, Eclipse, Oracle 10g, Informatica Power Center, Informatica on demand, WSDL, Sandbox, Web services, Vlocity, Reports, Custom Objects, Custom Labels, nCino, Custom Metadata, Data Loader, workflow and approvals, reports, custom tabs, Email services, Security controls, Case management, Demand tools, SOSL, SOQL, CPQ, Excel, Validation rules.

Confidential - Seattle, WA

Salesforce Developer

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized teh apps to match teh functional needs of teh organization.
• Created many Lightning Components and server-side controllers to meet teh business requirements. Experienced in migrating teh standard and custom objects in standard experience to lightning experience
• Worked on multiple Number of lightning Web Components and allowed teh LWC to manipulate teh DOM instead of JavaScript.
• Developed Lightning Component Framework and built Lightning component using aura framework.
• Designed and developed various Visualforce Pages Apex Classes Controller Classes Extensions and Apex Triggers for functional needs in teh various applications.
• Created multiple Lightning Components, added CSS and Design Parameters that makes teh Lightning component look and feel better. Leveraged APEX Controller to make a call for external requests to retrieve data from various API's and displayed them on to teh component.
• Experience in Wave/Einstein analytics Service Portal.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Created custom metadata settings to configure Health cloud. Created care plan template and also managed teh health cloud permissions
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Retrieved some data and its functionality from Third-Party API’s and displayed wifin teh lightning component.
• Used HTTP Callout using JSON to fetch records/data from other system and display them on teh fly in teh Visualforce Page each time teh page opens.
• Designed and managed Wave datasets, dashboards, and lenses in Salesforce Einstein platform.
• Managed relationships wif business stakeholders to drive Einstein Analytics adoption.
• Created multiple Lightning Components, added CSS and Design Parameters that makes teh Lightning component look and feel better.
• Experienced health cloud limitations like Display limitations, Platform Encryption limitations, Behavior and access limitations and Localization limitations.
• Tested apps by appending multiple components to a Lightning Application theirby deployed Applications from Sandbox to Production.
• Experienced using Force.com IDE for creating, modifying, testing, and deploying Force.com Applications.
• Used SOQL and SOSL statements wifin Governor Limits for data manipulation needs of teh application using platform database objects.
• Visualforce Pages for Lightning Experience, Alternates for Java Script Codes, Sharing Visualforce pages between Classic and Lightning.
• Experienced Salesforce health cloud data model. Creating roles for care team members.
• Worked on Lightning Process builder flows, Connect API, Chatter, and quick Action.
• Built Lightning Component Tab for Salesforce 1 Navigation and Custom Applications in Lightning Experience
• Designed System Configuration Enhancements Dashboards Reporting Page Layouts Sharing Rules Role Hierarchy etc.
• Well maintained Test Code Coverage Unit Testing for all teh codes in teh system following teh Salesforce limits.
• Followed Scrum Agile methodology for teh iterative development of teh application and participated in weekly Sprints, daily stand-up meetings and customer reporting backlogs.

Environment: Salesforce.com Platform, Force.com, Einstein analytics, Force.com Eclipse IDE, Lightning Experience, Lightning Components, Health cloud, Apex classes and Controllers, HTML, CSS, Data Loader, WSDL, SOQL, SOSL, Scrum, Custom objects, Custom fields, Web Services, Health cloud SOAP, REST.

Confidential, Maple Grove, MN

Salesforce Lighting Developer

Responsibilities:

• Expertise in advanced APEX/Visualforce development, including high volume data processing, managed packages, community portals, SSO, Canvas applications and metadata API.
• Designed and developed SFA based Application on Froce.com Platform in Salesforce.com environment wif Apex programming language at backend and Visual Force pages as user interface.
• Worked on configuring standard Salesforce Chatter and customizing it by including custom logics on chatter objects using triggers and Classes and VF Pages.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Enhanced teh existing portal functionality and moved to community cloud for more functionalities including chatter, employee portal, customer portal, channel sales community, and customer support community
• Worked on salesforce community to publish, update, and approve content. Salesforce Chatter feed company to Collaborate directly wif experts. Employees will be able to post, share and get feedback from teh customers.
• Experienced in working on LWC Events built on DOM Events, collection of APIs and objects available in browser.
• Deployed teh enhancements of Custom Objects, Fields, Triggers, Reports and Workflows into teh test and prod boxes to make them in Sync.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Strong experience in implementing Salesforce new features like Process Builder and performed actions Creating Records, posting a Chatter post, Email Alert, Invoking an Apex Class.
• Used complex SOQL Queries in teh Codes and in teh tools like Data Loader to Extract Insert or Update vast data millions of records from/into custom objects Standard objects.
• Designed System Configuration Enhancements Dashboards Reporting Page Layouts Sharing Rules Role Hierarchy etc.
• Created multiple Lightning Components, added CSS and Design Parameters that makes teh Lightning component look and feel better.
• Worked on various Salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunities, Cases, Activities, Dashboards and Reports.
• Developed Documentation of all teh Projects those I worked on and maintained them in SharePoint.
• Worked on migrating components using Force.com Change sets, workbench from DEV to QA, UAT and production instances.
• Created Aura based Components, Attributes, and Controllers which can be compatible to access through Lightning App builder.
• Involved in teh enhancement and development of different LWC components
• Involved in migrating data into Salesforce application using Apex Data Loader through CSV files. Installed and Configured Apex Data Loader.

Environment: Salesforce.com platform, Force.com IDE, Apex classes, Triggers, Visual force (Pages, Components & Controllers), UAT Server, QA Server, SOSL and SOQL, HTML, CSS, JSON service module, Lightning component, sales cloud, Apex data loader, Workflows & Approvals, Sandbox, Production, Java Script, Eclipse, Apex Triggers, Workbench, Perforce, REST API, SOAP, LWC components.

Confidential - Minnetonka, MN

Salesforce Developer

Responsibilities:

• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Retrieved some data and its functionality from Third-Party API’s and displayed wifin teh lightning component.
• Created multiple Lightning Components, added CSS and Design Parameters that makes teh Lightning component look and feel better.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications
• Involved in creating and customizing Email template and configuring them to teh email alert wifin teh workflow rule for a standard/custom object.
• Expertise in advanced APEX/Visualforce development, including high volume data processing, managed packages, community portals, SSO, Canvas applications and metadata API.
• Experienced in Service Cloud, Sales cloud, Chatter & App - exchange applications.
• Expertise in Visual Force, APEX Database, APEX Triggers and APEX Testing. Designed Visual Force pages wif custom controllers and controller extensions to build custom user interfaces for mobile and web apps
• Experience inauraframework, Lightning Components and Salesforce Lightning Design System (SLDS).
• Developed Custom metadata types Created a table wif teh fields implemented teh Process builder which calls Apex Class.
• Developed different Visual Force Pages to suit to teh needs of teh application using different Visual force components.
• Created Custom objects, formula fields and design validation rules page layouts, workflow rules.

Environment: Salesforce.com IDE, Sales Cloud, Service Cloud, SOAP, SOQL and SOSL, Experience, Visual force, APEX Classes, APEX Triggers, Workflows, Reports and Dashboards, CSS, HTML, Data loader, Migration Tool, Validation Rules Developer Console, Workbench, Web Services, Marketing Cloud, Agile methodologies Web-service (REST and SOAP).

Confidential

Java Consultant

Responsibilities:

• Developed user interface using JSP, JSP Tag libraries, Struts Tag libraries and Java Script to simplify teh complexities of teh application.
• Developed application in J2EE using an MVC based architecture wif halp of Apache Struts.
• Used JavaScript for client-side validations, and AJAX to create interactive front-end GUI.
• Involved in Application development wif IDE Tool Eclipse and web server Tomcat.
• Designed and developed User Interfaces, Menus using HTML, CSS, DHTML, JSP, JavaScript and client-side &server-side validations.
• JavaBeans has been developed for using them among various modules of teh application.
• Created front-end screens for teh module by using JSP’s.
• Involved in writing XML parser handlers for parsing XML files and filling JavaBean Objects.
• Used SVN for Source Control and Version Management.
• Involved in Analysis, Design and Development of different phases of Process Flow module.
• Designed and developed highly customized front end screens using Sencha ExtJs framework library, JavaScript, HTML, CSS as a Rich Internet Application (RIA).
• Designed Graphical User Interfaces using JSP’s.
• Worked on various design patterns UML and Enterprise Application Integration.
• Implemented Action class and Action Forms using struts
• Involved in Module and Unit Level Testing wif JUnit, Participated in database tuning.

Environment: Java 1.3, Java Script, Java Beans, Java Servlets, jQuery, Apache Tomcat, Eclipse, AJAX, Windows, PL/SQL, JDBC, XML, CSS, HTML.