Business Initiatives Manager Resume Profile, NY - Hire IT People

PROFESSIONAL SUMMARY

Experienced and goal-oriented Business Process Analyst with a track record of consistently meeting and exceeding established goals and objectives related to, gathering, analyzing and developing systematic processes. Achieved significant results related to promoting organizational development and growth securing necessary industry-related designations.

WORK EXPERIENCE

Confidential

Services Morgan Stanley client investors, including Global Stock Plan Services, Corporate participants and Brokerage Account holders.
Perform Account maintenance, issue resolution, debit card and check writing inquiries, and market financial products and services offered by Morgan Stanley
Process management of various client related functions such as trade amendments, cash payments, client queries reporting within specified timescales
Provide reporting /information to management and key stakeholders

Confidential

Business Initiatives Manager

Introduce new Coverall Policies such as: Inbound and Outbound Scripting, Initiation of Approval of Investment Costs, Vendor requests and Product Fulfillment
Created SQL Server 2008 Queries to store company information/data into databases
Translate inbound call script processes into functional and technical requirements
Perform process analyses and solved a variety of business issues for servicing acquisitions, customer experience, BDA Business Development and Acquisitions
Work across multiple lines of business with stakeholders to define business requirements and improved vendor relations process

Performed analysis of findings, forecasting and trends using statistical analysis, modeling, and process documentation
Identified business performance and alternate metrics
Provided analytical support to research, compile, test and evaluate process flows and implemented improvements
Evaluated processes and developed strategic approaches with business partners

Confidential

Territory Manager

Formed effective business to business partnerships with all assigned Michelin dealer accounts in order to generate sales growth and profitability
Responsible for territory resulting in 9 million dollars of yearly sales revenue
Performed analysis of findings, forecasting and trends using statistical analysis, modeling, and process documentation
Implemented a variety of dealer sales strategies, promotions and training programs to create a level of support that exceeded the needs of the dealer partner and aided in reaching their sales objectives
Performed financial credit analyst on dealer/fleet accounts to seek approval for NA.

Confidential

Fleet Account Manager

Formed effective, consultative partnerships with new and assigned fleet accounts that resulted in 13 new accounts, accumulating nearly 1 million dollars in annual sales revenue
Increased Michelin market integration by 8 from 23 to 31
Advised, recommended and assisted in the development and execution of sales and service programs to increase Michelin sales
Assisted in lowering fleet operating costs through tire sales, analyzing alignment/wear problems, performing cost-per-mile analyses, and investigating mechanical issues

Confidential

Tax Consultant

Performed various budgeting and cost calculating involving preparation and formulation for projects, businesses, programs and taxpayers
Performed budget execution on tax returns and accounts using on-line computer systems, budget/calculation models and personal computer software programs
Evaluated financial accounting transactions in order to produce financial data reports to assist companies who conducted business practices in the State of Ohio
Responds to written and telephone inquiries involving taxability issues status of accounts from organizations, tax practitioners, attorneys and CPA's

SKILLS

Microsoft Access, Microsoft Excel, Microsoft Power Point, Microsoft Publisher, SQL, Microsoft Visio,

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Business Initiatives Manager Resume Profile

NY

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