Summary

PMP certified business leader with more than 18 years of experience in Information technology with focus in the areas of Business Analysis, Project Management, Enterprise Architecture, Business Architecture, Software Architecture, ERP/CRM Implementation, COTS Integration, Business Intelligence, Information Assurance Security and Data warehouse solutions development in Public Sector/Government Consulting, Mobile and Broadband Telecommunication, and Electronics Manufacturing industries.

EA/PM/BA Skills 18 Years

• Business, Functional, Non-Functional, Technical Requirement Analysis
• BA Discovery stage Porter FF Analysis, SWOT Analysis, BPM Design
• Business Process Re-Engineering, Business Rules Management, and Business Process Analysis
• Preparing Data Flow Diagrams, Entity Relationship Modeling, Use Case Preparation
• Project P Ls, Budgeting, Prepared Project's Quarterly Financial Reports
• Project Scope, Design Flow, Scheduling, Documentation, LOE estimation using EVM and Historical data
• Product Management of Custom Built Applications
• Product Lifecycle Management and Support
• Enterprise Transformation, System Integration, and Architecture Design
• Service Oriented Architecture SOA , Middleware Architecture and Application Architecture
• Information Assurance, Information Security, Metadata Design and Maintenance Protocols
• ETL Specification Design, Data Dictionary Specs., Data Schematic UMLs
• Business Intelligence, Data Design, Analysis, Net-Centric Data Gateway, Dashboard Design Reporting
• Database Modification, Modeling, Design, and Implementation
• Application System Test Plan and Quality assurance estimation and Design
• Hands on Project Management skills in Agile/Scrum, Feature Driven, and SDLC methodologies
• COTS and SaaS products implementation experience
• Vendor Selection, Vendor Analysis, Vendor Management, SLA Monitoring and Executing

Projects - Managed and Completed

• Project 1: ERP/CRM - Verification Enterprise Management System - COTS Implementation Agile
• Project 2: CRM/DWBI - Mobile Platform Based Customer Resource Management System - COTS Agile
• Project 3: ERP/CRM/DWBI - Market Data Analysis Capabilities Dashboard Implementation - COTS Agile
• Project 4: ERP/CRM - Payroll, Accounting, HR, and Financial Management Information System - COTS SDLC
• Project 5: ERP/CRM Sales, Marketing, and Supply Chain Management CRM Implementation COTS SDLC
• Project 6: BI - Customer Facing e-Commerce Web Interface - Re-useable SERP SaaS Implementation Agile
• Project 7: BI - Advertising Asset Management e-Commerce Capable Ad. Bidding Platform -SaaS SDLC
• Project 8: Financial Model - Build Financial and Market Valuation Model for Planned M A Agile

Experience

Confidential

Senior Business Architect

• Senior Business architect/lead responsible for Public Sector Veteran Affair's legacy Verification System redesign and analysis. The project comprised of transitioning Department of Veteran Affair's Service Disabled Veteran Owned Small Business SDVOSB old verification program to a new, streamlined, cost effective, and user friendly system.

Confidential

Roles: Enterprise Architect, Business Analyst, Requirement Analyst, SCRUM Master PM

Project Methodology: Agile/Scrum method

Environment: Microsoft Dynamics CRM, Agile XRM, .Net, C , MS-SQL, Cloud Web Services, Data Warehousing and Modeling, SharePoint, InfoPath COTS Implementation

Responsibilities:

• Designed and developed a modular and open system VEMS to-be Architecture, which included identifying the hardware, computing environment, network engineering, security, operating system s and supporting software.
• Worked very closely with Executive Director, Senior IT Leadership, and Business Groups Leaders at Department of Veteran Affairs' Office of Center for Veteran Enterprise CVE and Office of Small Disabled Business Utilization OSDBU to understand current and future vision of the architecture gathering and analyzing business, technical, security and functional requirements.
• Performed Business Analysis of existing information technology systems, software, security, applications and documented new systems/applications/security requirements based on customer's input, business process re-engineering, enterprise design of web services, and mapping of legacy and new data pertaining to the Service Oriented Architecture SOA design of the system.
• Performed Assessment and Recommendation of existing and planned databases, web technologies, service middleware, and application suites into the customized MS Dynamics CRM COTS solution.
• Performed Research and Recommendation of the Business Process Management tools to incorporate in the new VEMS systems.
• Performed functional ERP design - researched, documented and planned for integration of Microsoft SharePoint, 3rd party Business Process Management BPM vendors, Security suit, Single Sign-on authentication, Cisco Universal call connector vendor for Call Center feature, OCR software for document authentication, and various other system capability suits for ERP COTS implementation with in SOA framework.
• Performed Assessment and Recommendation of commercial TEST/QA vendors to incorporate into Feature Driven Development in Agile framework.
• Performed Research and Recommendation of commercially available Data Auditing and Data Transfer vendors to be used for transitioning into the newly developed systems for CVE.
• Identified gaps and redundancies in existing business processes and systems in offices of CVE and OSDBU.
• Identified multiple cross-verification loops between various business units of the CVE and VA's OSDBU.
• Identified and Documented Department of Veterans Affairs' policies impacting new verification system at CVE. Recommended to VA's Leadership multiple policy initiatives to make the new system user friendly in Public Sector customer facing environment.
• Identified RISK matrices during the Applicants' verification process flow and got customer signoff for implementation.
• Analyzed and ranked multiple government and commercial data sources feeding into CVE's verification process.
• Performed Contingency Planning to mitigate expected project pitfalls that could impact the existing SDVOSB or VOSB verified Business Entities.
• Identified and documented all aspects of the new system to be Section 508 Compliant, i.e. ensuring the accessibility of CVE's systems by people with disabilities.
• Performed Transition Planning from Legacy System to New System with zero impact to thousands of businesses already approved for the SDVOSB status.
• Performed Re-Engineering of existing CVE processes and systems with the mandate of:
• Real-time SD VOSB or VOSB identification system
• Shorter verification duration
• Loophole free
• Customer friendly
• Resource lite
• Responsible for production of various PMO and System artifacts such as ICDs, Data Mapping, and Data Schematics documents.
• Worked with project team in designing and documenting System Architecture, SDDs, Process Flows, Demonstration Plans, RTM, and C A Package for COTS implementation of corporate wide ERP.
• Worked with project team members in establishing a compliance matrix of VA's Information Security requirements. Ensured that team members were trained and certified in compliance of VA's Information Security Specialist and Information Privacy requirements.

Confidential

Operations Director

Responsibilities:

• Designed Mobile client's Applications based Content Delivery infrastructure on wireless networks customers included T-Mobile and Sprint . Applications were based on most relevant content required by end user's location, click preferences, relevancy of previous searches, and availability of mobile applications content available through various Advertisement Placement networks. Used in-house Mobile Device Management solution based on .Net platform. MDM was a customized version of popular MDM solutions such as AirWatch and MobileIron. Used Excel VB, Excel Pivot Tables, and Cognos BI and Cognos Analytic applications for various data analysis uses.
• Worked with business clients Broadband and Mobile Service Providers to understand the business requirements, reporting requirement, and designed the work flow for data reporting. Documented ERP requirements by interviewing senior management, globally situated Sales and Marketing staff, and Business Development team.
• Documented all functional and non-functional requirements by conducting interviews with clients' account management teams. Created security paradigm workflows for multiple customers 50 Clients and multiple layers of Access Privileges.
• Researched competing vendor technologies and implementation compatibilities for long term solution to conduct performance matrices for ISP clients.
• Performed Need and ROI Analysis. Used various Business Analysis techniques in requirement documentation, goal setting, expectation management, and end result expectations. .
• Provided Functional Analysis support in documenting the user stories for ERP product development. Created Design Flow Diagrams for the workflow of the ERP processes. Created Relationship Diagrams to map out various corporate ERP functions.
• Documented scenarios for Multi-Dimensional Cubes and Reports.
• Developed documentation for Reporting and Dashboard Models.
• Documented data source connections and requirements for publishing Dashboards.
• Performed research, documented and planned for integration of Microsoft SharePoint, 3rd party Business Process Management BPM suit, and various other system capability suits for ERP implementation with in Service Oriented Architecture SOA design as part of functional ERP/CRM design.
• Created documentations for static and dynamic reporting and dashboard requirements.
• Documented test scenarios for performance issues. Developed, documented, and oversaw test plans ranging from Unit Testing, Functional and Non-Functional Testing, Integrated and System Testing, and User Level Testing.
• Developed requirements and design manuals for listing, charting, bursting, master-detailing, and drill through and repeating reports using report studio.
• Documented web based system architecture for customer facing Report studio.
• Performed research, documented and planned for integration of SharePoint, Business Process Management BPM suit, Security suit, Single Sign-on authentication, and various other system capability suits for CRM implementation.
• Performed GAP analysis, created PERT charts, documented Action Plans and major milestones.
• Created Assignment matrices and pre-agreed on influence maps.
• Created work breakdown structures in order to reduce the complexity of the project and to synchronize multi-location teams. Fostered team work by creating an accountable and team-oriented work environment.
• Created and maintained a MS Access based project dashboard for effective communication and monitoring.
• Administered tasks such as scheduling, deployment, adding users to profiles, groups and roles.
• Created Business Process Flow BPM protocols. Documented Project schedules, work flow tasks lists, test matrices, and end user case stories for training. Created and documents Dashboard performance and reliability matrices.
• Led the project from initiation to planning with full Agile methodology.
• Produced Project End of Life documentation for resource and recordkeeping purposes.
• Prepared User documentation to train users and functionality.
• Administered training of end users about the Mobile Dashboard usage.

Software Skills and Programming Languages

MS Office Access, Excel, Excel Pivot Tables, Project, PowerPoint, Word , Visual Basic, Visio, OLAP, SQL, Toad, PL/SQL, JMP, SAS, SAS programming, BI Suites Microsoft Dynamics, Microsoft SharePoint, IBM Cognos v10, Oracle OBIEE 11g , knowledge of Micro Strategy , IBM Rational System Architect 10.x 11.x, RDBMS, ETL, Six Sigma like corporate training, Google Analytics, Practitioner of ITIL, CMMI, SDLC, Agile methodologies Programming experience in C/C , HTML, XML format, Perl, PHP, .Net, NUnit Testing, Web 2.0, UNIX Shell scripting

Data Modeling and Implementation Suites Implemented

MS Dynamics CRM, MS Great Plains, MS Excel/Visual Basic, MS Access, MS Project, MS SharePoint, IBM Cognos v10.1/10.2, SQL Database, DWBI solutions , JMP/SAS programming