Project/Program Manager

Industries: Information Technology Telecommunication / Healthcare

Qualifications Profile

• Goal-driven and hands-on leader equipped with wide-ranging background in project management complemented with solid track record of on-time completion, cost-effective, and high-quality project deliverables.
• Capitalize on solid awareness in Project Management Body of Knowledge PMBOK , Project Management Professional PMP , Agile, and Scrum methodologies in accomplishing diverse project-related duties. Excel at developing and integrating cutting-edge business solutions toward organizational development and productivity. Exemplify strong analytical skills in identifying and mitigating risks and problems. Possess outstanding ability in establishing efficient communication channels to guarantee seamless operations and business transactions. Demonstrate dedication and passion in dealing with designated tasks and duties coupled with effectiveness in collaborating with all professional levels.

areas of expertise

• New Business Development Continuous Process Improvement Application and Database Management
• Staff Development and Supervision Policy and Procedure Development and Implementation
• Regulatory Compliance Conflict Resolution and Decision-Making Strategic Business Relationship
• Business Process Reengineering Tactical Planning and Implementation

Professional Experience

AT T Atlanta, GA

Business Intelligence BI /Data Warehouse/Mobile Application Project Manager Contract Apr 2012 Present

• Manage projects portfolio associated with business intelligence, data warehouse, and mobile application methodologies which include identification and management of client expectations and monitoring of business case.
• Take accountability in managing several major high-visibility data warehouse and mobile applications initiatives while maintaining up-to-date with associated technology processes
• Expertly lead the Mobile Application Development Team tasked to develop and execute internal information technology projects, technology infrastructure, and security for the data warehouse.
• Thoroughly assess project scope, gap analysis, and technical specifications define and organize project deliverables, milestones, and required tasks.
• Proactively collaborate with client to ensure proper definition of business requirements for new projects implementations.
• Focus on comprehensive dissemination of information through the development and implementation of standards and procedures for project reporting and documentation and delivery of tactical presentations.
• Team up with client, IT personnel, and other stakeholders throughout the entire project life cycle.

Career Highlight:

Delivered cutting-edge business solutions that surpassed client requirements and resolved issues which included integration of high-quality source data development and management of full life cycle data models and delivery of innovative business intelligence to users.

Confidential

IT Infrastructure Project Manager Contract

• Provided strategic oversight to diverse IT virtual server infrastructure and decommission projects which involved evaluation of project requirements preparation of project charter review of project deliverables and development of sound recommendations toward new system integration and upgrades.
• Implemented self-developed procedures and policies to ensure proper, organization-wide utilization of IT infrastructure resources.
• Presided over weekly meetings with department managers to determine and evaluate departmental IT infrastructure needs.
• Formulated and executed strategic initiatives toward the continuous improvement of organizational IT infrastructure.
• Strictly adhered to security guidelines, established time frames, and business objectives in managing server building projects.
• Facilitated weekly meetings with stakeholders and IT analysts for scope finalization as well as to guarantee alignment with client requirements.
• Accomplished architecture review capacity and implementation planning and post-implementation execution.
• Developed active communication channels with preferred vendors to ensure efficient business transactions.
• Executed weekly project financial reconciliation to verify operational alignment with budget constraints.

Career Highlight:

Successfully oversaw and completed large-scale projects in collaboration with the implementation teams deployed across various regions that brought significant impact to hundreds of users.

Confidential

Lead Software Project Manager

• Strategically developed and implemented project plans as well as make necessary modification to align with changing needs and requirements.
• Carried out delegation of duties identification of needed resources development of budget and control of project cost.
• Oversaw the daily operational aspects of various major IT billing projects, from inception to completion which involved management and assessment of project scope, risk and issues.
• Keenly review the team's completed deliverables before passing to client.
• Ensured proper and application of management changes, procedures, and practices.
• Facilitated project kick-off meetings and regular status meetings with stakeholders to discuss accomplishments and upcoming milestones.

Career Highlights:

• Effectively utilized systems development life cycle SDLC and Project Management Professional PMP methodologies while enforcing project standards.
• Mitigated project risks and issues as well as proactively controlled cost and expedited time frame through the implementation of strategic project plans in-depth awareness of project objectives experience-based approach and establishment of efficient communication channel with stakeholders.
• Disseminated comprehensive business development information.
• Ensured rapid resolution and escalation of issues in a timely manner.
• Created and delivered informative and tactical presentation.
• Guarantee effective utilization of each team member to full potential.

IT Infrastructure Project Manager Confidential

• Piloted various high-visibility network infrastructure and migration projects using Project Management Professional PMP , virtualization, and IT infrastructure project life cycle methodologies while ensuring compliance with project scope and plan.
• Effectively handled the development of project plan and forecast as well as organization and allocation of resources to diverse data feeds conversion type projects.
• Pioneered the development and execution of various network performance enhancements projects to increase call efficiency, customer retention, and market shares.
• Drove proposal efforts consisted of project scope preparation and level of effort LOE assessment in association with the Architecture Team to properly translate clients' objective into a proper IT Infrastructure requirements.

Career Highlights:

• Demonstrated solid awareness of project short- and long-term objectives and devised strategic plans that mitigated risks and problems reduced project cost and expedited project operations.
• Capitalized on experience-based approach while maintaining regular coordination between stakeholders and project team that resulted to early detection and resolution of potential conflicts and misunderstandings, leading to successful project completion.

Confidential

Software Project Manager

• Rendered expert oversight to a project team assigned in designing, developing, and improving asset tracking and financial applications to ensure timely completion of projects and compliance with software development standards.
• Worked collaboratively with the functional and technical teams in defining the project and facilitating the creation of project work plans.
• Promptly addressed project issues and resource allocation complexities to accelerate project completion.
• Observed compliance with project development life cycle and timely delivery of project deliverables.
• Maintained constant coordination with project team to convey and implement organizational changes.
• Determined areas for improvement and made impactful suggestions toward operational efficiency.

Career Highlights:

• Played a pivotal role in software application development by providing strategic suggestions and exceptional assistance throughout the process.
• Brought significant reduction to team conflict and communication problems.
• Provided exceptional guidance and supervision to new programmers that guaranteed the alignment of performance with organizational standards.

Confidential

Business Process Manager

• Leveraged solid leadership expertise in overseeing the daily operation comprised of planning, budget management, business requirement development, and project implementation.
• Exhibited expertise in time management and prioritization as well as integrated process improvement methodologies and tools to boost functional performance.
• Guided and supervised the Design Team and created process maps based on process improvement methodology.
• Served as the primary point of contact among vendors, business units, and information technology partners during project acquisition, planning, and integration.

Career Highlights:

• Formulated effective business solutions that drove organizational productivity leading to significant increase in sales performance.
• Generated substantial reduction in operational risk through thorough process review and disciplined control process.
• Took active involvement in SOX compliance that enabled the successful post-migration audit.

Technical Acumen