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Business Consultant/contractor Resume Profile

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Columbia, SC

SUMMARY

Senior Programmer/Analyst with over 20 years experience in the financial, government, and health industries, with an interest in Business Analysis or Software Support/Development. Results oriented professional with extensive leadership, coding and analytics, project management experience with a track record of providing cost-effective and efficient programming solutions.

EXPERIENCE

System Analyst/Contractor

Confidential

  • Provided Testing and Production cutover support for new plans joining PlanConnexion A Blues Plans, facilitating the implementation of the ITS Software, Databases and required interfaces on a common shared platform where client plans operate their core systems and access the ITS components/databases through current ITS system interfaces, file transfers or MQ .
  • Provided Implementation Support for each plan that joined PlanConnexion
  • Monthly Oncall Support for 18 Production and Test PlanConnexion Clients
  • Ticket Master Support for 18 plans including triage, informational and system support such as queries, CA-View, NDM/FTP, MQ validations, Endeavor moves, running varies batch jobs, scheduling jobs, switching clients' test regions, updating client databases and all other Production/Test Batch issue resolutions. All tickets were handled in a timely manner and received high survey satisfaction marks.

Business Consultant/Contractor

Confidential

  • Prepared pro forma financial statements using provided data templates.
  • Maintained USC Small Business Development Website. Provided business counseling to existing and prospective business owners utilizing interpersonal, analytical, and managerial and computer skills to create successful businesses.
  • Reviewed and prepared comments on written business plans.
  • Prepared and presented seminars on various business topics.
  • Updated Small Business Administration database with client infor mation and query reports.

Business Manager

Confidential

  • Managed all purchasing, billing, accounts payable, account receivables, and payroll for family owned construction company and commercial rental property, utilizing QuickBooks Accounting Software and Microsoft Office Suites.
  • Administered all updates, installation, and testing of QuickBooks Accounting Software.

Subway Franchise Owner

Confidential

  • Developed and managed three self-owned Subways. Primary responsibilities included scheduling, inventory management, accounting, catering for large groups, and public relations.
  • Identified, resolved, installed and tested new updates for software problems with Micros Subshop and Point of Sale Manager.
  • Recognized with two 'Subway Achievement Awards' for quality service and professionalism of the Subway Brand.

Lead Systems Engineer

Confidential

  • Lead Program Analyst and Engineer for AMMS. Quickly achieved promotion to Team Leader for change request.
  • Later, oversaw the extensive project that integrated ITS changes from the Blue Cross Blue Shield Association into BCBS of South Carolina plan in a timely and cost-effective manner.

Associate Technical Consultant

Confidential

  • Spearheaded all tasks for the Management Information Systems MIS for Tennessee Farm Bureau TFB . MIS is a CICS DB2 System that maintains premium and claim daily transactions that produce a monthly closeout file.
  • Coordinated all TFB Insurance lines of business personal auto, commercial auto, personal property, and CPP live on MIS, and interfaced MIS with other systems.
  • Lead the project and produced a MIS Reporting Database for TFB internal and external bureau reporting.
  • Created a system to compile/correct DB2 summary query tables' errors and improve data integrity.

Information System Engineer

Confidential

  • Supported sub-systems 7 and 8 of AMMS private business claims which process Health Claims Pricing.
  • Maintained the Camp Claims processing system and provided critical support as a member of the Dental Development team by pioneering Dental software to evaluate eligible dental claim continues to be used.
  • Produced all CICS DB2 and Vsam Inquiry Screens for PIMS Provider Information Management System .

Senior Programmer Analyst

Confidential

  • Analyzed and coded programs for the Information Center which increased profitability through efficiencies in time and resources.
  • Performed analytical and programming tasks on the NCNB/Bankers Trust Conversion, On-line leasing System, and the Florida/North Carolina conversion. These projects enabled management with a timely feedback loop of system changes and analysis.

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