Business Consultant/contractor Resume Profile
5.00/5 (Submit Your Rating)
Columbia, SC
SUMMARY
Senior Programmer/Analyst with over 20 years experience in the financial, government, and health industries, with an interest in Business Analysis or Software Support/Development. Results oriented professional with extensive leadership, coding and analytics, project management experience with a track record of providing cost-effective and efficient programming solutions.
EXPERIENCE
System Analyst/Contractor
Confidential
- Provided Testing and Production cutover support for new plans joining PlanConnexion A Blues Plans, facilitating the implementation of the ITS Software, Databases and required interfaces on a common shared platform where client plans operate their core systems and access the ITS components/databases through current ITS system interfaces, file transfers or MQ .
- Provided Implementation Support for each plan that joined PlanConnexion
- Monthly Oncall Support for 18 Production and Test PlanConnexion Clients
- Ticket Master Support for 18 plans including triage, informational and system support such as queries, CA-View, NDM/FTP, MQ validations, Endeavor moves, running varies batch jobs, scheduling jobs, switching clients' test regions, updating client databases and all other Production/Test Batch issue resolutions. All tickets were handled in a timely manner and received high survey satisfaction marks.
Business Consultant/Contractor
Confidential
- Prepared pro forma financial statements using provided data templates.
- Maintained USC Small Business Development Website. Provided business counseling to existing and prospective business owners utilizing interpersonal, analytical, and managerial and computer skills to create successful businesses.
- Reviewed and prepared comments on written business plans.
- Prepared and presented seminars on various business topics.
- Updated Small Business Administration database with client infor mation and query reports.
Business Manager
Confidential
- Managed all purchasing, billing, accounts payable, account receivables, and payroll for family owned construction company and commercial rental property, utilizing QuickBooks Accounting Software and Microsoft Office Suites.
- Administered all updates, installation, and testing of QuickBooks Accounting Software.
Subway Franchise Owner
Confidential
- Developed and managed three self-owned Subways. Primary responsibilities included scheduling, inventory management, accounting, catering for large groups, and public relations.
- Identified, resolved, installed and tested new updates for software problems with Micros Subshop and Point of Sale Manager.
- Recognized with two 'Subway Achievement Awards' for quality service and professionalism of the Subway Brand.
Lead Systems Engineer
Confidential
- Lead Program Analyst and Engineer for AMMS. Quickly achieved promotion to Team Leader for change request.
- Later, oversaw the extensive project that integrated ITS changes from the Blue Cross Blue Shield Association into BCBS of South Carolina plan in a timely and cost-effective manner.
Associate Technical Consultant
Confidential
- Spearheaded all tasks for the Management Information Systems MIS for Tennessee Farm Bureau TFB . MIS is a CICS DB2 System that maintains premium and claim daily transactions that produce a monthly closeout file.
- Coordinated all TFB Insurance lines of business personal auto, commercial auto, personal property, and CPP live on MIS, and interfaced MIS with other systems.
- Lead the project and produced a MIS Reporting Database for TFB internal and external bureau reporting.
- Created a system to compile/correct DB2 summary query tables' errors and improve data integrity.
Information System Engineer
Confidential
- Supported sub-systems 7 and 8 of AMMS private business claims which process Health Claims Pricing.
- Maintained the Camp Claims processing system and provided critical support as a member of the Dental Development team by pioneering Dental software to evaluate eligible dental claim continues to be used.
- Produced all CICS DB2 and Vsam Inquiry Screens for PIMS Provider Information Management System .
Senior Programmer Analyst
Confidential
- Analyzed and coded programs for the Information Center which increased profitability through efficiencies in time and resources.
- Performed analytical and programming tasks on the NCNB/Bankers Trust Conversion, On-line leasing System, and the Florida/North Carolina conversion. These projects enabled management with a timely feedback loop of system changes and analysis.