EXPERIENCE SUMMARY:

• Extensive experience in Information Technology industry in helping clients align IT strategies with corporate strategic objectives across all departments. More than Fourteen years of experience working with Insurance Companies, with very good knowledge of Property Casualty. Highly successful Business IT Professional with strong well rounded experience Architecting and leading large scale programs and multi million projects at the global level, across industries and disciplines. Strong Industry, Technology and consulting experience in formulating strategies and plans, establishing Architecture and, leading process improvement initiatives address complex business organization challenges for business transformation Innovative. Excellent communication and analytical skills with a proven ability to develop high producing teams and long-term client relationships
• Successful background partnering with stake holders to develop architecture framework that align strategy processes people and technology with overall business objectives. In depth experience establishing best practices and guidelines for selecting, developing and implementing information systems within enterprise. Dedicated change agent constantly in search of faster and better ways of achieving reductions in development cycles and waste, and improved integration, cross functionality, and standardization of processes and services. Proven expertise in:

EXPERIENCE AND ACCOMPLISHMENTS:

Confidential

Business Architect

Responsibilities:

• Developed Enterprise Business Architecture for high priority and visibility initiative budget in B to Align IT with Business strategy and enhance user experiences.
• Provided architectural vision for developing and implementing enterprise architecture initiatives that improve Business Process and IT cost effectiveness.
• Lead the capability definition, evaluations, assessments and other activities that set the strategic technology direction.
• Assist business customers translate strategy into execution, by synthesizing their vision into business architecture deliverables providing context for change defining goals, objectives and associated performance metrics and helping integrate with execution teams.
• Guide the Business Architecture team in setting the vision to align, define and maintain the architectural frameworks/patterns, processes, standards and guidelines related to business architecture.
• Partner with other Architecture teams, such as Enterprise Application and Data Architecture, to align approach and deliver into a broader architecture vision.
• Provide solution and coordinate with other Architecture team for Domain Architecture Reviews. Conduct JAD sessions to gather information.
• Ensure alignment of current state and target state architecture, road-maps referential architecture patterns and technology standards.
• Identify Business Process, Business Activities, and Cross Funtional dependencies for scope of project.
• Guide Business Case proposals, process innovations, and Business, functional and technical requirements for multiple projects under varying programs aligned with Portfolio initiatives.
• Improve agility and effectiveness of organizational structures by analyzing and modeling the business operating models for the businesses.
• Connect process owners, information architects, solution architects, solution delivery and engineering to articulate the business goals, pain points, solutions and measures of success.
• Facilitate Use Case creation in collaboraton with Analysts and SMEs.
• Create performance metrics and traceability maps to determine the effectiveness of business architecture and facilitate governance, Partner with business stewards to define performance metrics for target business architectures.
• Created Organization and System process in Mega BPMN tool.
• Involved indentifying and modeling business capabilities / business requirements.
• Experienced with ITIL Business Case development life cycle.
• Facilitated SME sessions with the client to elicit information.
• Actively involved in Business Case Development and execution project.
• Develops business architecture and utilized Mega Tool for documentation, including driving focus on the re-use of existing architecture assets as able to reduce duplication of effort and improved organization understanding.

Confidential

Business Architect/BPM Ananlyst

• Analyzed business requirements, business process and system architecture/design
• Responsible for defining, documenting and publishing Functional Specifications and BRD.
• Designed Use-Case Models after understanding scope of the project and the business model.
• Performed Data mapping process
• Supervised and approved a complete set of UAT test scripts using QTP and QC to ensure completeness of the implementation and of the end-to-end functionality
• Played a key role on project issues such as release management, change management, scope control, and requirements prioritization
• Provided business analysis and process expertise and developed business rules for reducing claim fraud.
• Conceptualized and developed an innovative professional development management training program for mid-career officers

Confidential

Sr Business Analyst/Project Manager

• Ensure the Architectural integrity is maintained and integrated into the High Level design
• Oversees conversion of requirements to written code that is accessible, usable, efficient, reusable, cost-effective, and maintainable
• Ensures that all defects are resolved in a timely manner during testing
• Works with Development Stream Leads to plan for all development activities during the iterations
• Ensures consistency and quality in the development deliverables
• Ensures creation and updates of all design documents
• Ensures adherence to technical Change Request process
• Provide direction and set expectations for the development team for unit testing
• Oversees the Process Leads documentation of the as-is business process, defines to-be business process, and documents associated gaps
• Provides business expertise for the business area represented and engages business Subject Matter Experts SMEs as needed
• Works with the Organizational Change Management OCM Lead to ensure business implementation activities support the to-be business process
• Provides leadership to the Process team
• Ensures consistency in deliverables and that no gaps in the processes exist
• Prepared process and workflows for current state

Confidential

Project Manger

• Identifies and manages project issues and risks, including mitigation plans
• Together with Business Lead, managers, approves and escalates project change requests.
• Provides regular, accurate status reporting to all levels of the organization anticipating future events and obstacles
• Provides objectives to members of the technology Project Team and timely feedback.
• Solicits input to create and monitor a comprehensive project plan includes resource planning, work plans and other management plans.
• Analysed source and target system for Tower Group Data Migration Phase II for Claims stream.
• Analyzed mapping of source systems to the target systems based on ACORD standards.
• Identified, Prepared and documented various Source Systems, Target Systems, Data Migration Strategy, and Data Quality Improvement Strategies.
• Performed estimation for upcoming phases for Data Migration using GREAT estimate and other tools.
• Prepared project plans, followed through client's estimates and incorporated.
• Prepared and maintained Risk, Assumptions, Dependencies, and Issues logs.

Confidential

• Supporting projects remotely from Capgemini office.
• Guidewire accelerators management and creation.
• Working on Certification for Guidewire ClaimCenter 6.0 Configuration and Integration.

Confidential

Sr. System Analyst Allstate Technology Operations ATO

Responsibilities:

• To oversee projects, plan, coordinate, and design technical and business goals in consultation with client and top management. Make detail plans for the accomplishment of the goals. Direct the work of developers and systems analysts. Worked on projects in conjunction with project managers to translate business requirements into technical specifications and also provide feedback when required. Architected root cause analysis portal to track common issues and provide preventative measure to reduce re-rate expenses. Lead the design and development of RCA tools to provide reporting of production defect trends.
• Involved in architecting web services AutoRateQuote and QuoteAndBind. Designed and managed FileInsurePolicy web service using TIBCO. Responsible for creating and maintaining contracts for these services. Worked as a project manager and delegated work to our co-sourcing partners for development and maintenance of these services. Designed several service aggregations. Architected web service portals for ISOLocation and KYTaxCode.
• Responsible for working with business team and PMP to provide high level estimates for Encompass projects. Provide resource allocation, resource management and performance evaluation of subordinate employees. Project manager and liaison for onshore and offshore technology partners. Provide feedback and root cause analysis to improve quality and performance.
• Lead encompass rating and rules policy adminstration projects throughout the SDLC process, involved in scheduling technical team meetings, code review sessions, test plan creation, preventative measures, baseline audit and version control. Designed and developed various policy admin projects using tenfold package software.
• Claim center: Designed and implemented various claim portals using NextGen technology. Designed web services for getInsuredInfo and getPolicyDetails. Enforce process compliance on every project to be compliant with DOI. Designed and developed rules, validations, alerts, assignments of claims, workflow portals for claim projects spanning from FNOL to Subrogation.
• Responsible for configuring and integrating the packaged software with different applications according to the requirements. Performed hands on work with Oracle, SQL Server, and Tenfold.
• Rate and Rules Designer: Responsible for designing insurance objects for rate and rule changes in Auto, Property, and Watercraft line of business based on rating manuals. Also responsible for creating high level and detail design documents based on the requirements, implementing the underwriting guidelines and performing unit testing. Mentored and assigned work to junior level staff to develop and implement the overall concepts of the projects. Perform code review. Responsible for developing Property Casualty insurance products using TenFold that involves new business, endorsement, renewal, and cancellation of insurance policies. Integrate the application with other applications.
• Production support Lead: Interact with various insurance agents and system-testing team to track and provide resolution to fix production call logs. Responsible for creating test plans.
• Environment: TenFold a service oriented architecture SOA , an application platform used for rates rules development and maintenance and also for policy, billing and claims administration.

Confidential

Responsibilities:

• Software Rate design and developer: Responsible for designing and developing insurance rating engine interface for InsWeb multi-tier client/server application using VC COM/DCOM , XML, and SQL Server. Involved in the team to architect database schema structure, stored procedures for these rating engines.
• Rate Developer: Used InsBridge RateManager, to design and develop various insurance carrier-state-combo rating engines according to the technical and underwriting specifications. Integrate rater application with database and other COM objects. Tracked and fixed QA issues in timely manner, retested to insure the quality of the rating engines.
• Rate Analyst: Analyzed and wrote Software rate-program requirement documentation based on the business requirements from the Insurance carriers' specifications. Wrote rating engine test cases and validated them.
• Software design and developer: Designed and implemented server side components using Java. Developed and maintained various delivery service engines for InsWeb using J2EE, XML and SQLServer. Service engines are responsible for Scheduling, batching, formatting, addressing and transporting consumer insurance leads to different insurance carriers and get the response back from them. Implemented core classes using Java to support the Acord XML formatting functionality. Worked from inception to deployment of TYService and EncryptorService components. These services are responsible for sending data to consumer and insurance carriers in a specified format and at a specified interval using PGP encryption.
• Environment: Java, J2EE, VC 6.0, Visual SourceSafe, SQL Server, and InsBridge.

Confidential

Responsibilities:

• Designed and developed PaymentService for Insurance projects using PaymentNet SIGNIO API, J2EE EJB1.1 , Servlets, XML and Oracle.
• Designed, developed and deployed J2EE components on WSAD configured the deployment descriptors for Web container and EJB container.
• Developed and deployed RecordCheck service that handles checking consumers DMV and Credit records using ChoicePoint interface through socket programming.
• Developed various service components using J2EE that are responsible for information logging, policy creating, and policy cancellation.
• Architected and implemented XMLStatement component that renders HTML or PDF format specified using XSLT.
• Designed and developed EHComponent responsible for error detecting, analyzing any undetected errors and reporting to the user.
• Developed XMLInterface that creates XML files using the consumer information stored in database. Developed DTD, schemas, and stored procedures.

Platform: IBM WebSphere 3.5, IBM WebSphere Studio, and WSAD, Sun Solaris, Windows NT

Environment: J2EE, EJB1.1, Servlet, JSP, MQ Series, XML, XSLT, Xerces,Oracle8i and JDOM.

Confidential

Responsibilities:

• Analyzed and designed Configurable Remote Access Measurement System CRAMS using Object Oriented Analysis and Design. Built 3-tier database application using Servlets, backend connectivity is handled using JDBC.
• Developed server operations to handle user security authentication, concurrent data processing, and multiple accesses to processed data from the sensors.
• Developed Java Servlets to create test plans dynamically and handle instrument operations concurrently. Used Java Applets to display real-time processed data on the web from sensors and update it regularly. Tested Servlet Middleware implementation on Java Web Server.
• Developed GUI based Java application that allows easy configuration functions such as adding, deleting and updating of instruments.

Platform: Windows NT

Environment: C , Java, Java Applets, Servlets, JDBC, LabVIEW, and Oracle 7.x

TECHNICAL SKILLS:

• Package Software Applications: Tenfold, Insbridge, Guidewire
• Integration Technologies: SOA
• Modeling Tools: ERWIN
• Standards and Methodologies: ITL, TOGAF, Zachman
• Planning and Design: MS Project, Visio, Rational Rose
• Languages: Java, J2EE, XML, PL SQL, HTML, Java Script
• Operating Systems: Windows and Sun Solaris UNIX
• Database: Oracle, Microsoft SQL Server